SUMMARY:

• Self - driven professional with 20+ years of experience in program and project management, performance improvement, and data management for complex / large-scale initiatives across various industries. A strong track-record in organizing, managing, and leading project teams across a wide-variety of disciplines to deliver products, services, and results valued by the company and the customer. Versatility and commitment to the organization’s strategic direction has resulted in significant savings due to keen attention to detail and thorough process. My goal is to deliver value through diligence and pursuit of improvement opportunities.
• Program Management | Project Management | Leadership & Communication | Team Building | Change Management | Process Improvement | Continuous Improvement | Performance Optimization | PMP Candidate | Quality Assurance | Business Intelligence | Data Analytics | Data Governance & Quality | Lean Six Sigma | Regulatory Compliance | Finance & Program Controls | Grants Management | Capital Improvement Management | & | GIS | System Implementation | Systems & Controls
• Led transformation initiative establishing enterprise data governance structure to reduce report development cost, standardize BI reporting, and improve decision making through “self-service” BI at executive, departmental, facility, and work group levels. Achieved $400K in annual savings due to report consolidation.
• Designed program, standardized process, and led international team of 30+ personnel on use of Lean Six Sigma (LSS) tools and methodologies (5S, Poka Yoke, Gemba, SIPOC, VOC, Process Mapping, etc.) to improve operations. $1.4M savings in 1st year.
• Consolidated workflows for Management of Change (MOC), Non-conformance (NC) Management, and Corrective Action & Preventive Action (CAPA)) enabling improved tracking and management. Reduced overdue NCs by 75%, reduced overdue CAPAs by 83%, increased NC evidence traceability by 74%.
• Established policies, ordinances, processes, and for compliance with FTA and HUD grants at two respective organizations.
• Confidential: managed $900M in Full Funding Grant Agreement (FFGA) for lightrail expansion.
• Bellaire: managed $4.35M in HUD grants for street and drainage improvements.

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential | Houston, TX

Responsibilities:

• Establish structure and templates to process and document project elements (Charter, Meeting Minutes, Project Reports, etc.).
• Manage pilot project to improve transit-lane performance through use of enhanced signage and lane visibility with red marking.
• Manage pilot project to identify how deployment of smart technologies can improve equitable electric mobility.
• Manage development of the Climate Action Plan, identifying specific activities Confidential is undertaking to address climate change.
• Manage development of an Inter-Local Agreement to facilitate delivery of METRONext and other transit infrastructure projects.

Confidential

Owner / Operator

Responsibilities:

• Implemented departmental management system documenting policies, processes, and procedures.
• Laisse / support Planning & Zoning Commission, Building Standards Commission, and Board of Adjustments.
• Evaluated organizational needs and develop strategy for use of GIS data and technology in alignment with stakeholder needs.
• Delivered $100K in annual savings and improved customer service by developing in-house building services teams.
• Manage $4.35M of HUD grant funded capital projects (established plan, develop ordinances, and standardized reporting).

Principal, performance

Confidential . | Houston, TX

Responsibilities:

• Member of BI Center of Excellence to set initiatives and align BI activities to organization’s strategic direction.
• Led organizational Change Management initiative for Business Intelligence (BI)Roadmap.
• Aligned Data Collection, BI, and Data Science teams to enable data performance monitoring and efficiencies.
• Designed and implemented program empowering employees to identify and perform process and operational improvements in a standardized and consistent manner. Program included LSS, competency assessment, project tracking, and dashboard reporting. Delivered $1.4M / yr savings | reduced safety risk 85% |increased reliability 35%.
• Chaired development of API RP 75 4th Ed. Element 13 “Evaluation and Improvement of SEMS”.

Project manager / quality engineer

Confidential . | Houston, TX

Responsibilities:

• Implemented Enterprise Management System to ISM requirements.
• Standardized Technical and Formal Acceptance Review process. (↓36% rework | ↓20% Revision Cycle-time).
• Delivered digital ISO compliant document control and records management system replacing hard-copy libraries resulting in $3.1M / yr savings | Increase customer satisfaction by 85% | Reduced NPT by 84%.
• Designed and implemented ISO compliant system to manage the lifecycle of engineering service requests and reporting. Delivered $250K / yr. savings | Enabled $1.3M+ / yr revenue | ↑ 53% on-time delivery | ↓ 18% cycle-time | ↓50% NPT.
• Designed and implemented CNCM system to simplify MOC, NC Management, and CAPA processes.
• Served as company representative for Norwegian Operations customers and regulator.
• Received customer recognition for excellence in service.
• Developed business case to deliver electronic work permit system. 1st year cost savings = $1.3M.

Sr. Grants Program Specialist

Confidential | Houston, TX

Responsibilities:

• Managed budgets, milestone schedules, financial reporting, and reimbursement process for federally funded light rail expansion program. (Two lines: Southeast 6.4 mi LRT: $823M ($450M Fed) | North 5.3mi LRT: $756M ($450M Fed)).
• Aligned grant s to Capital Improvement Plan (CIP) and organizational priorities. Typical CIP: $550M, $150M grant funded.
• Aligned Confidential CIP with Houston Galveston Area Council (HGAC) as Regional Metropolitan Planning Organization (MPO)
• Managed scope, budget, schedule, expenditures and federal reimbursements for $89M of 2009 stimulus funded projects.
• Administered $100M sub-grantee program and ensured compliance through verification and audits.
• Developed to educate Project Managers and Grants staff on grant requirements and budget processes.

Technical services and gis manager

Confidential | Houston, TX

Responsibilities:

• Established processes for reporting program progress enabling formulation of annual budgets within fiscal constraints.
• Implemented Management By Objectives (MBO) to standardize goal setting and eliminate rework within the budget cycle.
• Managed performance improvement and technical system development.
• Developed Document Management System to manage Light Rail Expansion contracts, correspondence, and change orders.
• Developed and managed GIS business plan, associated contracts, and staff to deliver map and data requirements.
• Improved accuracy, use, and availability of spatial data across the agency by migrating file-based GIS to a geodatabase.
• Designed and developed system for property acquisition and environmental remediation for Confidential Rail Expansion.

Gis analyst

Confidential | Houston, TX

Responsibilities:

• Established and standardized templates for map creation and reporting.
• Developed in-house user-group, designed curriculum and conducted, and converted data.
• Improved efficiencies by automating data management processes.