Practice Manager Resume

SUMMARY:

Health Information Administrator with more than 35 years of progressive successful experience specializing in leading community health multi - disciplinary group practices seeks a position utilizing proven skills in stimulating growth, as well as front and back-office workflow enhancement. Adept in the use of all Microsoft applications.

PROFESSIONAL EXPERIENCE:

Practice Manager

Confidential

Responsibilities:

Managed the daily operations of the practice including 4 FTE’s and 2 Physicians and provided process improvement recommendations resulting in a 20% increase in revenue
Customized monthly reports to ensure Physician RVU’s were consistently aligned with overarching organizational and departmental goals
Generated weekly reports to ensure high dollar claims were accurate and processed timely
Delivered annual budget projections and aligned contracts with organizational goals to decrease inventory expenses by 7%
Overhauled Physician templates in EPIC EMR software system to increase Physician productivity and efficiency
Acquired Case Management services from Cradle Cincinnati to provide onsite resource for patients
Collaborated directly with Marketing Department to facilitate procurement of new business
Maintained all relevant s and licensures including CLIA and TDDD

Practice Manager

Confidential

Responsibilities:

Managed 15 FTE’s including Front Desk, Nurse Practitioner and 4 Physicians in multiple locations
Enhanced Physician scheduling templates in EPIC to ensure optimal patient access to services
Centralized P&L and inventory reporting to increase efficiency and maintain budget projections
Accelerated annual revenue by more than $10,000 in collections for release of information processing
Maintained all relevant licensures for Physicians and Nursing team
Overhauled marketing strategies including arranging podcasts, commercials health fairs, television and radio segments to enhance opportunities for procurement of new business

Practice Manager

Confidential

Responsibilities:

Managed all aspects of a multi-disciplinary group practice and an Urgent Care. Services included Internal Medicine, Pediatrics, Podiatry, Cardiology, OB/Gyn, and a Chiropractic facility all supported by 10 FTE’s and 8 physicians
Maximized scheduling of patients per provider on a daily basis while facilitating the referrals process to ensure continuity of care
Executed adoption of EMR software Practice Fusion
Monitored EHR documentation to ensure meaningful use measures were documented
Increased revenue by more than a quarter of a million dollars annually while reducing expenses by more than $75,000 annually
Maintained all s, and licensures

Center Administrator/Director of Health Information Management

Confidential

Responsibilities:

Managed 12 FTE’s working in multiple settings while performing various functions such as chart analysis, quality reviews, scanning and indexing, physician chart completion, release of information.
Maximized reimbursement opportunities by conducting weekly quality audits of provider coding and clinical documentation in the EHR
Reconciled analysis of meaningful use data in EHR (NextGen) while working collaboratively with physicians to ensure data integrity, and targeted meaningful use data requirements were met
Collaborated with the Clinical Compliance Officer and monitored departmental functions to ensure regulatory compliance with accrediting bodies including National Committee for Quality Assurance (NCQA), Health Resources and Services Administration (HRSA), Accreditation Association for Ambulatory Health Care (AAAHC)
Extrapolated and reported Meaningful Use data from the EHR and presented information utilizing various presentation techniques
Streamlined front desk workflow by proactively obtaining eligibility, insurance verification and patient demographic information for scheduled patients to maximize front desk efficiency thereby increasing patient visits per provider
Coordinated health fairs and worked collaboratively with community resources including other FQHC facilities for procurement of new business

Electronic Medical Records Processing Coordinator

Confidential

Responsibilities:

Stabilized the daily operations of the HIM Department while conversing from paper to electronic health records.
Audited paper medical records as well as electronic documentation for errors and coordinated efforts with physicians and practitioners to make corrections to ensure documentation integrity
Retrieved, analyzed and entered information from daily appointment and surgery charts for six physicians to ensure availability and accuracy of documentation in the EHR
Authenticated and processed all requests for release of health information