SUMMARY

• 4+ years of professional experience as a Business Analyst with expertise in transforming business process requirements into Functional Requirements, Functional Specifications, Business Process Mapping and Modelling for application development.
• Experience in all phases of teh Software Development Life Cycle (SDLC), Including Agile and Waterfall methodologies.
• Strong knowledge of SQL for data analysis and validation.
• Knowledge of different Software Development Life Cycle (SDLC) methodologies like Agile/Scrum and Waterfall.
• Experience with planning, Deploying and Implementing either business or IT initiatives for teh end user.
• Experience modeling workflow charts using MS Visio and other applications.
• Experience developing wireframes to help improve User Experience.
• Experience in visualizing and creating high - level business process models dat can be used in to-be analysis.
• Experience in decomposing high-level process flow models into detailed activities and create low-level process flow models.
• Experience in business requirements elicitation, Development and Documentation.
• Experience in business process modeling, analyzing business requirements and developing appropriate changes to existing business process models.
• Good knowledge of Risk analysis, GAP analysis and Cost/Benefit analysis to better understand teh mechanics of teh Existing & Proposed systems.
• Working knowledge of version control systems like Git and defect tracking system using JIRA.
• Proficiency in MS Office suite especially MS Excel, MS SharePoint, MS Word, MS PowerPoint, MS Access, MS Visio, MS Project

TECHNICAL SKILLS

Programming Languages: SQL

Software: MS Office Suite

Database Systems: MySQL, Oracle, SQL Server

Tools: Confluence, JIRA, Visio, Draw.IO, SnagIT

Operating Systems: Windows, Linux, Android, Unix, MacOS

Methodologies: Agile, Scrum, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, Texas

Business Analyst

Responsibilities:

• Conducts interviews to gather customer requirements via workshops, use cases, scenarios, workflow/Dataflow storyboards, Questionnaires, Surveys, Site visits and other methods.
• Translates requirements into Project scope and Vision, Functional requirements, Workflow/Dataflow diagrams, Outcome criteria and Metrics.
• Improved business process, Technology and Development of new solutions to drive more leads and ensured process improvement resulted in reduced process cost and enhanced quality.
• Collaborated with developers and testers to ensure deliverables meets teh client’s performance needs and expectation.
• Performed marketing orientation for teh new and enhanced e commerce website.
• Used contemporary marketing and R and D to develop a product attuned to business rules.
• Teh website helped teh audience and its customer to have personalized marketing and one to one marketing.
• Involved with teh Sales team to gather requirements.
• Responsible for participating in teh review of change management, release contents and schedule.
• Administered Requirement change Request process (RCR) and Software Change Request (SCR) for effectively managing all software change requests.
• Wrote complex SQL queries for data analysis and validation.
• Elicited stakeholders’ feedback and input through interviews and survey.
• Understand teh real end-user needs and analyzing their requirements on different platforms performing a cost-benefit analysis and Risk analysis.
• Forecast trends based on historical finance and fuel data for upcoming fiscal year.
• Importing and Exporting Reports from SharePoint, Access, MySQL Server.

Confidential, TX

Business Analyst

Responsibilities:

• Used Agile with Scrum methodology throughout teh project, Involved in weekly and daily basis release management.
• Provided knowledge and expertise of enterprise data to assist teh business in teh creation and definition of internal and external message flows.
• Interviewed clients,SMEs& business users to understand theirBusiness & Functional Requirements, gathering their future needs & transforming them to Functional Specifications for teh benefit of teh team.
• Documented project plans, process flow, timelines and other requirement using MS Project.
• Gathered, analyzed and translated, business and system requirements into BRDs
• Document requirements associated with change requests and communicated results and milestone achievements for each iteration
• Involved in teh entire project life cycle SDLC, from requirements gathering to implementation.
• As part of a team including management and process owners, identified KPIs and analytic needs such as dashboards and scorecards.
• Forecast trends based on historical finance and fuel data for upcoming fiscal year.
• Utilizing SQL Server, DataLake and PowerBI for data preparation, data modelling and other ETL functions.
• Importing and Exporting Reports from SharePoint, Access, MySQL Server and Datalake.
• Designed and reviewed intermediate/complex SQL data queries.
• Reviewed SQL Server stored procedures to ensure classification and filtering follow business requirements.
• Researched and presented data analysis reports and data migration plans.
• Use JIRA for bug tracking and fixing in project management.
• Generate financial and customer reports for managers using Tableau and Excel to improve finance tracking and customer support.
• Forecast trends based on historical finance and fuel data for upcoming fiscal year.
• Utilizing SQL Server, DataLake and PowerBI for data preparation, data modelling and other ETL functions.