SUMMARY:

• Analytical, methodical, and forward - thinking solutions consultant with broad-based experience in diversified facets of information technology, encompassing analysis and design, development, execution, and management of enterprise software solutions.
• Subject matter expert, well-versed at launching and rendering support for Kronos time and labor management systems. Expert at integrating Kronos production and test databases within Microsoft SQL server environments. Articulate communicator, highly capable of leading, guiding, and motivating teams; establishing rapport with diverse individuals.
• Workforce Management | Data Gathering and Assessment | Systems Implementation, Management, and Troubleshooting Strategic Planning and Rapid Conflict Resolution | Custom Report Reporting Design and Development
• Business Analysis | Kronos Workforce Central Suite Development and Implementation

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Kronos Implementation Consultant

Responsibilities:

• Act as the lead solutions consultant in charge of collecting new requirements needed for the Workforce environment and modifying necessary project design documents (PDD)
• Spearhead Kronos small- and medium-sized enterprise (SME) projects to upgrade Kronos iSeries to Workforce version 7 for the Confidential Major Appliances Division
• Conduct data analysis and validation from Kronos iSeries and UltiPro HR systems prior to transfer to Workforce Central utilizing Microsoft SQL and Excel for data comparison
• Leverage knowledge and experience in mentoring team members in implementing iSeries during user acceptance testing (UAT) and production environment Workforce Central migration preparation initiatives
• Gather requirements from the Worforce Central system to modify pay policies, accruals, attendance, basic schedules, and security profiles
• Test new configuration units in Workforce Central within the development system, while rendering assistance with UAT test case development operations management
• Administer projects aimed to configure the pay period for one of Electrox’s manufacturing sites through site requirements gathering; current configuration assessment; necessary development environment modifications; and UAT environment production, documentation, and change migration
• Spearhead a project focused on designing, configuring, and executing the new attendance and accrual policy for the Confidential manufacturing site while documenting necessary changes
• Serve as the key person in developing Workforce Integration Manager (WIM) interfaces, which include
• Person import, payroll export to UltiPro, accrual balance import, attendance history import, attendance point balance for time clock;
• Paid time off (PTO) update based on perfect attendance; and
• Shutdown pay redistribution and vacation pay and time
• Generate 12 custom reports through Microsoft Report Builder
• Integrate service pack upgrades to Kronos application servers within each environment
• Take charge of supporting the Workforce Analytics environment through the integration of server updates and troubleshooting of technical issues including data inconsistencies
• Oversee Kronos Workforce Central Suite from version 6.x to 7.x within a multi-server environment

Confidential

Kronos Implementation Consultant

Responsibilities:

• Assessed requirements with clients, such as accrual, attendance, and leave policies
• Translated requirements analysis into specification documents for client evaluation and signoff
• Launched Kronos Workforce Central accrual, attendance, and leave modules for multiple clients
• Developed test cases and quality assurance (QA) testing procedures for multiple clients to guarantee complete and accurate testing results for WFC modules
• Collected requirements through client interviews and executed Enhanced Scheduler
• Played an integral role in managing various initiatives for clients within the health care, manufacturing, and retail verticals, such as
• Modification and implementation of Enhanced Scheduler;
• Development of organizational map and backfilled payroll database with primary job assignments and Kronos database importing functions; and
• Configuration of all required scheduler building blocks

Confidential

Senior Implementation Consultant

Responsibilities:

• Executed Kronos Workforce Central, in both functional and technical capacity, for clients with, 000 personnel, such as Nike, Amazon, and Citrus Valley Health Systems with focus on time and attendance module including accruals, leave, attendance, and WorkForce Advanced Scheduler
• Secured complete and accurate results of all WFC modules by creating test cases and intensive quality control user acceptance testing and system integration testing (SIT)for multiple clients
• Rendered time management implementation support with functional and technical aspects for Axsium’s wide client base
• Established WIM interfaces to import and export data to various third-party systems, which included PeopleSoft, SAP, UltiPro, ADP, JDE, and Ceridian
• Created custom reports through Crystal Reporting and Microsoft RDL
• Carried out functional and technical design and post-implementation configuration and documentation activities

Confidential, Cleveland, OH

Kronos Senior Systems Analyst

Responsibilities:

• Employed keen attention to detail in handling requirements analysis as part of the Implementation Team for nurse scheduling
• Collaborated with the Implementation Team in conducting user acceptance testing and nurse scheduling migration and configuration to production environment
• Arranged, recorded, and implemented server maintenance procedures, such as system upgrades, patches, and system backups
• Assumed full accountability in providing functional and technical support with ongoing issues within the technically sophisticated Kronos environment
• Built WIM interfaces to import and export data to various third-party systems
• Utilized Crystal Reporting and Microsoft RDL to create custom reports
• Served as the Kronos Workforce Management subject matter expert in charge of leading and supporting technical aspects of the organization
• Administered configuration testing and documentation
• Functioned as member of the corporate IT disaster recovery team responsible for handling annual disaster recovery exercises for the Kronos Workforce Central System
• Obtained the 2008 Best Practice for Overall Excellence from Kronos

Confidential, Alpharetta, GA

Kronos Implementation Consultant

Responsibilities:

• Coordinated with the Implementation Team in gathering requirements as well as implementing the Workforce Central version 5 for the Confidential
• Formulated configuration specifications and modified integral components and features of the Workforce Management System, such as pay policies, accruals, attendance, leave, and basic scheduler
• Determined alternatives and conceptualized recommendations for technological- and process-based solutions to meet business requirements
• Designed and launched interfaces for employee and accrual import and payroll extraction
• Provided and support to clients on software configuration and report writing initiatives; as well as in resolving complex technical system and configuration challenges
• Held responsibility in providing live support to immediately resolve issues
• Demonstrated first-rate performance in handling interface configurations to link between time and attendance product as well as various third-party systems