SUMMARY:

• Accomplished technologist and IT leaderwith the vision and experience to leverage technology to create business advantage. Successfully identifies solutions for real world problems, delivering critical functionality that responds to business challenges and market needs. Extensive track record of understanding business objectives, developing plans to achieve them, and delivering solutions. Demonstrated ability to identify emerging IT technologies and integrate them into a technology strategy that supports the business plan. Well - versed in all facets of building and managing an enterprise environment from application development, security and support to technology infrastructure.
• Digital TransformationIT StrategyDigital Twin
• Integration StrategiesTechnology RationalizationAgile Development
• Human Workflow & ImagingVendor Management Architecture
• Software as a Service (SaaS)IT Security & GovernanceInfrastructure Design
• IT OperationsProcess OptimizationBusiness Transformation
• Service Oriented Architecture (SOA)Cloud StrategyProduct Selection

PROFESSIONAL EXPERIENCE:

Assistant Vice President of Enterprise Architecture

Confidential

Responsibilities:

• Built strategies for the Treasury team to modernize the portfolio, transform processes, and develop new ways to monitor and manage transactions through data warehouses, successfully eliminating 16 applications and introducing new features for improved international currency handling to support in-house banking.
• Launched the Institutional Division (Pension Risk Transfer and Stable Value) including combining teams from multiple divisions into a single division. Analyzed the portfolio, reviewed business processes, and developed an agile strategy to modernize their processes for continued growth and new opportunities.
• Developed a cross organization strategy to support the building of a solution between the Integrated Risk Platform (Archer), procurement system (Coupa), and service desk platform (ServiceNow).
• Identified and coached developers and analysts to build a pipeline of future architects.
• The group was tasked with standardizing technology, identifying cross divisional solutions, and developing standards for all divisions.
• Established a library for the company of architectures and technology point of view to support architects across the company. These documents were based upon independent research and proof of concepts including Remote Collaboration Tools, Integration Strategies, Enterprise SaaS Requirements, Work processing architecture, Low Code Platforms, and Security Best Practices.
• Provided architectural vision for the replacement of company’s contact center solution. Deployed AWS Connect to nearly 1000 associates, saving over $4M in cost avoidance over other solutions while allowing for a seamless transition to work from home with no impact to customer service.
• Established a Center of Excellence for DocuSign in conjunction with Corporate Secretary and supported their rollout. The center of excellence was a key enabler for the transition to work from home for COVID.

Enterprise Architect

Confidential

Responsibilities:

• Provided expert guidance on the initiation of program including the program visioning, product selection, implementation partner selection, and definition of key aspects of scope.
• Partnered with business leaders, program owners, and subject matter experts to define vision to support marketing, sales, and customer service programs.
• Early stages of deployment resulted in $6.2M in benefit to Confidential .
• Created guiding principles for the implementation to facilitated discussion and decisions
• Created and led the Architecture Review Board that approved designs and product selections
• Developed various proof of concepts to demonstrate ways to extend our Salesforce Investment
• Ensured security and DevOps was built into every decision made during all phases of the implementation.
• Managed 8 architects working on various aspects of the program

Assistant Vice President of Architecture

Confidential

Responsibilities:

• Partner with business executives to identify, define, and strategize on future initiatives and innovation
• Provide long-term technology planning, enterprise guidelines, and application road mapping
• Provide architectural oversight and guidance to projects including: design review, scope definition, security risk assessment, reuse between projects, and best practices.
• Analyze and prototype future business initiatives to refine concepts for maximum business impact and ensure architectural fit into the enterprise.
• Identify new technologies and champion them for the division.
• Provide technological guidance on vendor selection for both products and services.
• Maintain relationships and influence product roadmaps with our technology partners through customer advisory boards, speaking at conferences, and key meetings with executives.
• Identify and support improvements to Infrastructure for high availability, disaster recovery, and improved operational support.
• Identify architectural talent within the organization and mentor them to grow into architect role.
• Introduced and established Robotic Process Automation (RPA) to improve business automation and included pilot and the creation of the COE to extend the investment. 200% ROI in first year
• Extended the use of e-signature for the division into additional use cases and grew our use in all areas of the division.
• Developed criteria and patterns for migrating division applications to AWS.

Chief Architect WAVES Program

Confidential

Responsibilities:

• Supported the business in identifying business requirements, optimizing business processes, and mockups for screens.
• Led the design of a new business workflow that included:
• Designed and developed integration with CRM to give wholesales real time access to new business processing from their opportunity in CRM.
• Partnered with MRAS to extend their AllFinanz solution to support permeant life insurance underwriting and features to improve productivity of underwriters. 60% efficiency gain
• Leveraged an event architecture to share status with other systems inside of WAVES and other downstream systems.
• Introduced a rules engine to make solution more configurable and agile for busines users
• Designed and developed an interactive correspondence wizard that allowed documents to be created with application data and still allow customization by users. 95% efficiency gain

Chief Architect Prime Program

Confidential

Responsibilities:

• Member of innovation team that was tasked to discover the challenges of selling life insurance and identify opportunities to meet identified challenges.
• Developed our first product aimed at meeting the needs of the emerging affluent customer
• Identified a market of financial advisors who do not normally sell life insurance
• Developed a plan and prototype to meet
• Led the design of a new business system that reduced the effort of processing new business by over 50% and reduced processing duration by over 70%.
• Partnered and functioned as subject matter expert with Munich Re to bring the AllFinanz solution to the United States. Also included the creation of the Underwriter Workbench, new vendor integrations, and improved data analytics.
• Developed a portal to attract financial advisors that educated on life insurance, illustrated the new product, intake an application, and provide real time status on the processing of the application.
• Introduced DocuSign to electronically sign the application. Championed the process through all the compliance and legal hurdles to allow eSignature to be used at Confidential .

Enterprise Architect

Confidential

Responsibilities:

• Developed .NET enterprise library to support the organization. Through and the library, the division achieved improved coding standards, production support, and deployments.
• Re-architected new commission system to get implementation back on track and reduced overall development time by 50% through better design, agile delivery, and vendor management.
• Championed and led all phases of the creation of the division’s dev/test lab. The lab is currently used by all teams and has reduced the length of time required for migrating to production. The lab also resulted in building skills and technology in virtualization which became the model for building our disaster recovery infrastructure.
• Worked with our sales and marketing organizations to identify the business needs of their organizations. We accomplished this by compiling a set of stories to describe their needs and identifying common themes. These themes have been integrated into initiatives that are transforming CRM from an address book with notes to a solution that allows our sales team to manage opportunities and leads.