PROFESSIONAL SUMMARY:

• 7+ years of experience as a Business Analyst with expertise in Business Requirements Gathering, Business Analysis, Business Process Improvement, and Business Intelligence.
• Comprehensive knowledge of software development life cycle (SDLC) and various methodologies such as Agile, Scrum and Waterfall.
• Worked in close proximity withbusinessusers, project stakeholders, subject matter experts (SME’s) and staff to understand high levelbusinessrequirements and minute level.
• Facilitate of JAD (Joint Application Design) sessions and coordinating extensive communication networks to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Strong understanding of project life cycle and SDLC methodologies including RAD, Waterfall and Agile.
• Experience with analytical programming languages such as SQL.
• Extensively worked on breaking down requirements intoUserStoriesinJIRA and ADO.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Excellent in Business proposal Risk Assessment. Highly effective management and organizational skills with ability to prioritize.
• Conducting QA and User Acceptance Testing (UAT) and verifying performance, reliability, and fault tolerance issues.
• Created detailed Use cases, Functional Specifications, UML diagrams to remove ambiguity of the requirements communicated by clients or SMEs.

PROFESSIONAL EXPERIENCE:

Confidential, NY

Business Analyst

Responsibilities:

• Gathered, analyzed and documented both business and technical requirements from formal and informal sessions and validated the needs of the business stakeholders.
• Worked as a Business Analyst on PolicySystems Software, which is a web - based policy administration system used for quoting, binding and issuing policies for all specialty insurance products.
• Integrated creative solutions to complex problems, validate requirements with stakeholders, and provide the optimal IT solution using Azure DevOps.
• Involved in designing, coding, testing and implementing integration programs that will integrate PolicySystems with inhouse financial system.
• Analyzed system performance and initiated process improvement measures for the Web-based application.
• Worked extensively on SQL to query various reporting databases.
• Involved in Joint Application Development sessions with SMEs and development teams and documented functional business
• Worked closely with Underwriters to develop the Endorsements and uploaded them to PolicySystems.
• Provided technical oversight and clear communication of problem/resolution process to customers and management.
• Ensured that all the artifacts are in compliance with corporate SDLC Policies and guidelines.
• Created Functional Requirement documents (FRD) and Business Requirement documents (BRD) for the project.
• Prepared use cases and user stories, Investigates, processes and manages worker's compensation claims and processed worker's compensation claims, consistently communicating with third party vendor.
• Performed in depth GAP analysis with different business groups to ensure that the system initiatives are met.
• Worked with project team members (business and technical) to develop technical design documents, including business and system process models.
• Designed Business Process flows, Data flows and Activity diagrams for most of the use cases identified using UML/Visio.
• Coordinated with the Project Manager to prioritize outstanding requirements or enhancement/system requests based on business needs and available human resources, allowing sufficient time to ensure accuracy and consider deadlines.
• Directed the creation of software test plans and coordinated UAT sessions with the client documenting detailed results.

Environment: Windows, MS Word, MS Excel, MS PowerPoint, Azure DevOps, MS Visio, Agile Scrum, UAT, Manual Testing

Confidential, Worcester, MA

Sr Business Analyst

Responsibilities:

• Gathered analyzed and documented both business and technical requirements from formal and informal sessions and
• Working as a Guidewire Business Analyst for the Advance Project in the Personal Lines PolicyCenter, which is a web-based policy administration system used for quoting and applications for all personal lines products.
• Integrated creative solutions to complex problems, validate requirements with stakeholders, and provide the optimal IT solution using JIRA.
• Involved in designing, coding, testing and implementing integration programs that will integrate Guidewire software.
• Analyzed system performance and initiated process improvement measures for mainframe and Web-based applications.
• Worked in Mainframe environment and used SQL to query various reporting databases.
• Involved in Joint Application Development sessions with SMEs and development teams and documented functional business requirements as product backlogs using JIRA
• Provided technical oversight and clear communication of problem/resolution process to customers and management.
• Ensured that all the artifacts are in compliance with corporate SDLC Policies and guidelines.
• Created Functional Requirement documents (FRD) and Business Requirement documents (BRD) for the project.
• Prepared use cases and user stories, Investigates, processes and manages worker's compensation claims and processed worker's compensation claims, consistently communicating with third party vendor.
• Performed in depth GAP analysis with different business groups to ensure that the system initiatives are met.
• Worked with project team members (business and technical) to develop technical design documents, including business and system process models.
• Designed Business Process flows, Data flows and Activity diagrams for most of the use cases identified using UML/Visio.
• Coordinated with the Project Manager to prioritize outstanding requirements or enhancement/system requests based on business needs and available human resources, allowing sufficient time to ensure accuracy and consider deadlines.
• Directed the creation of software test plans and coordinated UAT sessions with the client documenting detailed results.

Environment: Windows, MS Word, MS Excel, MS PowerPoint, JIRA, MS Visio, Agile Scrum, GAP Analysis, HP-ALM, UAT, Rational Rose, TFS, Requisite Pro.

Confidential, Pittsburgh, PA

Business Analyst

Responsibilities:

• Gathered high-level requirement for all the external projects in a release.
• Reviewed and analyzed the business environment and identified process improvements.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Facilitated JAD sessions with SMEs and business analysts from other feeder systems for a detailed analysis and a better understanding of impact of various projects on each other.
• Created user stories after discussions with the business, participated in user story grooming session to answer functional questions from the development team.
• Gathered requirements for business process flow and on-screen flow for wizards driven products from SMEs and Salespeople and created Requirements documents.
• Interacted with other Business Analysts for designing and implementation of Use Cases and Test Plans.
• Used SDLC (System Development Life Cycle) methodologies like the Agile Scrum and the waterfall.
• Defined User Stories with Acceptance Criteria using JIRA Agile tool.
• Involved in the AgileSCRUMprocess for the Risk Data team and utilizedMicrosoft Team Foundation Server TFSto manage the team's software development lifecycle including deriving product backlog items, assigning sprint work items to developers and conducting sprint review meetings.
• Involved in preparing Business Requirement Document (BRD) and then translating into functional specifications and test plans. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
• Documented and delivered Functional Specification Document to the project team.
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project.
• Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.

Environment: Windows, MS Word, MS Excel, MS PowerPoint, JIRA, MS Visio, Agile Scrum, GAP Analysis, HP-ALM, UAT, TFS, RequisitePro.

Confidential, Detroit, MI

Business Analyst

Responsibilities:

• Examined the currently proposed business initiatives for both viability and effectiveness.
• Requirement gathered from R&D, clinical trial data, scientist, research associate, regulatory affairs, sales and marketing, medical library.
• Performed on the ETL mappings, analysis and documentation of OLAP reports requirements.
• Implemented UML, Use Case diagrams by using MS Visio in order to conduct a more effective and healthy communication with stakeholders and clients.
• Involved in scrum sprint planning sessions, backlog grooming, sizing, spring retrospectives and reviews, daily stand ups, user stories and acceptance criteria.
• Gather business requirements defining the business need and proposed solution, complete with visuals and a sound business case.
• Performed GAP Analysis of the AS-IS system and the TO-BE system using models for better understanding of the business process.
• Created multiple user stories for stakeholders, business users, etc.
• Successfully implemented Agile methodology for customization, releases and sprints.
• Created effective Business requirement document and Functional requirement document.
• Conducted JAD sessions by using UML methodologies and Requisite Pro tool to design, document, and manage requirements throughout the lifecycle of the project.

Environment: MS Word, MS Excel, MS Access, MS Visio, JIRA, UAT, UML, Tableau, Rational Requisite Pro, Rational Clear Case, Agile, SQL Server, Oracle, Crystal reports, Windows.