CORE COMPETENCY

• Over 10 years of experience in project management, business analysis, customer engagements, and software development methodologies Agile and Waterfall with onsite/offshore coordination.
• Industry experience includes Healthcare, Insurance, and Financial Services.

PROFILE SUMMARY

• Managed medium and high complexity projects with cross functional teams that included onsite and offshore resources consisting of Business Analysts, Quality Analysts and Developers.
• Expertise to blend business and technical knowledge with leadership skills to achieve strategic project goals defined in project charter and tracking key KPIs like Schedule, Quality and Risk Score.
• Recognized by users/clients for technical expertise, project management and implementation abilities.
• Designed and implemented information distribution plan ensuring stakeholders havean opportunity to review all deliverables in an informal arena prior to submission for policy and procedural clearance.
• Demonstrated excellent stakeholder's expectation management and problem solving skills with IT and business leaders including executive sponsor, VPs and directors from IT, Compliance, Operations, and Accounting departments.
• Excellent communication and presentation skills with ability to work as a team player as well asindependently handle assignments.

SKILL SET

Managerial:Project planning, Inter-divisional coordination, Requirement management, Defect andrisk management, Time management budget tracking, Quality Assurance management, Onsite-Offshore coordination

Project Methodologies: SDLC Lifecycle Agile, Waterfall,Monthly and Weekly Status Reports

Tools: MS Office Suite Word, Excel, Microsoft Project, Visio, PowerPoint SharePoint, AtTask, CaseComplete

Technical: Java J2EE Technologies - Servlets, JSP, JSF, Struts, Hibernate, Spring, XML, HTML,JBoss Drools, jBPM, Alfresco CMS

Database:MS SQL, Oracle, MySQL

PROFESSIONAL EXPERIENCE

Project Manager / Sr. Business Analyst

Confidential

Confidential is the leader in benefits management assisting health care plans and providers with a one-stop solution that coordinates all of a patient's home health care needs with focus on improving patient outcomes satisfaction.

Overall Responsibilities:

• Managed various strategic IT projects initiatives which aligned with CareCentrix's mission to provide lower healthcare costs high quality service to its patients at home
• Led cross-functional teams of 10-15 members to ensure successful timely deliveries of many critical projects
• Created and managed project management plan, project scope, risk, resource allocation and overallexecution.
• Improved change management documentation and reporting
• Conducted weekly meetings with business owners to analyze, provide options and prioritize production issues.
• Prepared weekly status reports for senior management to review
• Coordinated with offshore and onsite development team and SMEs to facilitate development of production issue fixes, production deployment in timely manner
• Conducted JAD sessions with SMEs, for functional specification document FSD and requirement traceability matrix.
• Effective fulfillment of liaison duties between business teams and the technology group, through defined processes.
• As a Business System analyst, gathered and analyzed requirements to create business requirement document BRD Conducted GAP Analysis and feasibility study and performed impact analysis for proposed enhancements and production support.
• Ensure project success through proactive direction and mentoring of the developmentteam

Confidential

Role: Project Manager

Project Summary: Implemented Apria contractual requirements to support expansion of services to automate claims adjudication process and workflows.

Responsibilities:

• Managed an overall team size of 15 cross functional team members across Application Development, Data Management, Quality Assurance, Business Users and Infrastructure for successful delivery of the project
• Responsible for stakeholder management and alignment among IT and Business teams
• Conducted JAD session with business sponsors providers and BA team to gather project requirements
• Created weekly status reports and communicated project updates on weekly basis with stakeholders and business sponsors

Confidential

Role: Project Manager

Responsibilities:

• Responsible for the overall project management of client's ICD-10 readiness and implementation activities
• Engaged appropriate stakeholders to drive the creation and achievement of all project milestone deliverables facilitated review and approval processes with ICD-10 executive sponsors.
• Coordinated testing of ICD-10 readiness with external payers and providers.

Confidential

Role: Project Manager

Project Summary: This project was implemented as part ofclaims adjudication process improvement and meeting healthcare compliance requirements for 5010-standard EDI claims and to automate secondary claims adjudication.

Responsibilities:

• Responsible for coordination with providers payers for 5010-readiness requirement gathering as well as testing
• Facilitated and participated in JAD sessions to gather project requirements with Stakeholders business sponsors.
• Conducted weekly project status meetings with Stakeholders, Technical, Business QA team.
• Managed controlled risk logs risk analysis change request management, issue resolutions
• Coordinated production deployment activities

Confidential

Role: Project Manager

Project Summary: This project helped implement and streamline production support and issue resolution process for CareCentrix's NCC National Claims Center division.

Specific Responsibilities:

• Organized and utilized web helpdesk ticketing system to improve production issue tacking resolution system
• Educated business users, supervisors, development and QA team about the new web helpdesk process to create and submit ticket for any production issues.
• Conducted weekly meetings with business users to analyze, discuss, prioritize production issues and provide solutions
• Conducted daily standup meetings with development QA team for status updates on ongoing production issue fixes and determine QA/UAT schedules.
• Followed up with business users for closure of production issue tickets on successful implementation of solution on production.
• Created customized reports for business users and senior management to review the production issue status on weekly basis

Confidential

Role: Project Lead/Sr. Software Developer

Project Summary:Implement a document management system for tracking inmates in a Correction Center. IDM included Inmate registration, signing of inmate forms online and met NJ State Records Management standards.

Responsibilities:

• Requirement gathering and analysis. Coordinated and managed application development activities Research on Alfresco customization worked on custom content types, aspects, custom actions and rules, Alfresco web client API, Webservices API
• Software Developer for the IDM web application.
• Responsible for customization of Alfresco as per the client needs and deploying the application on application server Production support activities.

Confidential

Role: Project Lead/Sr. Software Developer

Project Summary:American Securities is a leading middle-market private equity firm with more than 15 billion assets under management. The portal isused to host the articles, news and events of American Securities on its portal using the documents stored in the alfresco repository with help of web scripts.

Responsibilities:

• Requirement gathering and analysis
• Coordinated managed application development activities
• Responsible on Liferay customization and custom portlet development Alfresco Customization
• Handled development, production deployment, integration Production Support maintenance.

Confidential

Role: Software Developer

Project Summary:PacificCompInsurance Company provides workers' compensation insurance coverage exclusively through independent insurance brokers for California companies. Loss Runis reports provided by insurance company that document the claim activity on each policy. Developed a web application for policyholders to view or edit their Loss Run activity and generate workmen comps reports. It also involved options for policyholders to either print or email the reports based on the frequency set by policyholder.

Responsibilities:

• Lead application developer
• Unit testing, production deployment support

Confidential

Project Summary: CDSL was promoted by Bombay Stock Exchange BSE Ltd. and was set up with the objective of providing convenient, dependable and secure depository services at affordable cost to all market participants.It facilitates holding of securities in the electronic form and enables securities transactions.

Responsibilities:

• As a Project Coordinator, handled communication between project team and client
• Responsible for requirement gathering from client and requirement analysis.
• As Software Developer, developed and deployed web application changes enhancements on production.

Confidential

Role:Junior Associate Software Engineer

Project Summary: This web application was developed as a web-based product for end-to-end solution for the transaction that carried out daily at gas stations. It was developed to take care of billing process and other transactionssuch as accounting, inventory, sales, and purchase.

Responsibilities:

• Handled development of web application Unit testing Production deployment Support