SUMMARY:

• 20 years of experience in IT, demonstrating expertise in QA/QC and a commitment to continuously update and expand technical knowledge through advanced professional education and certification.
• Coordinate QC responsibilities and communicated activities and results thru the QA manager, PM, BA's, Development and Test teams.
• Work with managers in project planning and deliverables, requirements breakdown for testability, writing test plans for a high level view of test script coverage and test execution cost estimates and test personnel numbers for meeting timelines and also issue testing status reports and chair defect meetings.

TECHNICAL SKILLS:

RUP Rational Unified Process :Test Manager, Clear Quest, Requisite Pro, Clear Case, Robot and Robot J, Rational Test Manager

Automated Test Tools:Mercury QTP, Cubic Test, Selenium

Defect Management Tools:Team Track, Rational Clear Quest, PVCS Tracker, Compuware Track Record, Rally,HP Quality Center

Programming Languages:Visual Basic / VBA, C, C , Java, AS/400-DFU, CL, SEU

Database Query Tools:MS SQL Query Analyzer, Toad for Oracle, PL/SQL, Altova XML Spy, My SQL

Office Utilities:MS Office, MS Outlook, Lotus Notes, GroupWise, Visio, MS Project Central, SharePoint

Operating Systems:Windows ME/NT/2000, XP, Active Directory, Win Professional / Win Ultimate 32 and 64 bit , Win 7 and 8, OS400 and MAC OSX

Browsers:MS IE 9, 10, 11, Firefox 10-26, Chrome 15-31, Safari and Opera

TutsPlus Online Training Completed, February, through August of 2014: Ruby, Ruby On Rails, RSpec and Cucumber

Confidential

Test Lead / Tester

• Manual testing effort: Test Lead over 3 existing classic apps and 1 new app in development with the primary test team based offshore in India for acceptance and regression testing also used local testers. Testing is performed across multiple OS/Browser combinations, IE, Firefox, Chrome, Safari and Opera .
• Create and update test cases against build notes / requirements in HP Quality Center. Assigned monthly test iteration to testers and daily I executed testing personally for enhancements, maintenance/emergency fix releases and exploratory testing.Test cases are written around database query expected and actual results. Conducted new test case review and approval with management.
• Conducted a daily review to assess testing progress, escalate any testing issues, and manage any technical decisions between development and management. Perform defect and status reporting over test iterations with communications with my application developers in Columbus and the U.K. and Management. Defect reporting was done using with HP Quality Center 11 and Jira.
• Issued end of testing analysis and sign off reports to management.

Confidential

UAT Business Analyst

• Manual testing effort.
• Performing UAT requirements analysis, create and execute UAT scenarios for various CIM Customer Information Management FUSION projects.
• Used Mercury Quality Center tool for test script creation in Test Plan, script execution and metrics in Test Lab and defect tracking in the Defects tab.The applications are Java based and developed and tested within an Agile setting.
• Performed UAT requirements analysis, created and executed UAT test scenarios for Web Auto Policy Internet Auto Express conversion to J2EE testing across multiple states and other related Agent applications.
• Monitored and conducted exploratory testing across development unit testing, integration testing, and system testing also to help ensure an acceptable handoff for official UAT.
• Used Mercury Quality Center 9.2, assisted in the QTP setup, and reviewed Automation scripts with the Automation group for regression assurance of UAT criteria.
• Submitted and participated in daily defect review meetings emphasis was to help reduce the quantity of defects not being detected prior to UAT.

Confidential

• Manual testing effort.
• Performing UAT requirements analysis, write and execute UAT scenarios for Web Auto Policy Internet Auto Express conversion to J2EE testing across multiple states and other related Agent applications.
• Created project Testing Strategy document define testing approach , test plan project scope and test focus , this documentation process was implemented to start or restart the creation of these documents. The Agile team specific focus was on test plan or test execution than on strategy.
• Monitored testing across development unit testing, integration testing, and system testing also to help ensure an acceptable handoff for official UAT.
• Used Mercury Quality Center 9.2, assisted in the QTP setup and review of automation scripts with the automation group for regression assurance of UAT criteria.
• Submitted and participated in daily defect review meetings.
• Emphasis was to help reduce the quantity of defects not being detected in phases prior to UAT and help to establish regression automation.This was an Agile project for both local and offshore team members.

Senior QA Analyst / Test Lead / Tester

• Chair in daily defect meetings and follow through to closure and sign off.
• Wrote and executed system test cases, and handling defect resolution using Mercury Quality Center and also assisted with UAT test execution.
• This was for outside clients in development of an HR, employee benefits and outreach referral application.
• A previous manager requested me for this 2 month year end testing assignment.
• Manual testing effort.
• Requirements analysis from initial completion to the final testing sign off.
• Check field validity and data mapping going into the CDB Consolidated Database and backend validation using PL/SQL for backend testing.

QA Manager / Lead / Tester

• Manual and automation testing.
• Started initial implementation of QA processes, conducted reviews of automated test tools for eventual implementation and performed testing of ongoing projects of Cisco's network security applications.
• Application modules were written in Java and .Net and testing of reports in XML via Web services and database back end verification using MS SQL Server.This was an Agile environment initially using Mingle that migrated to Rally management tools for project tracking of test cases, defect tracking and metrics.
• Automated tools in review and implemented were Selenium and CubicTest.The html specs and CubicTest were executed inside the Eclipse tool.

Senior QA Analyst / Test Lead / Tester

• Manual testing effort.
• Check field validity and data mapping going into the CDB Consolidated Database, and backend validation using PL/SQL for backend testing.
• Requirements analysis from requirements completion to the final testing sign-off.
• Participated in daily defect meetings between NBH and MetLife and worked closely with the Test Lead to maintain testing methodology.
• Created test and executed test cases and review use cases and recommend addition detail for testability plus managed testers and created the requirements matrix document.
• This internal project SOCS Span of Control Services project is created to maintain the organizational and position hierarchical relationships of Nationwide personnel for a project already under way.
• Manual testing effort.
• Enter and submit test claims for INJURY, ILLNESS and ILLNESS DUE TO PREGNANCY and validate the RTF file from the output data and the XML Schema file are matching for input and output data via Web services. XML validation was performed using Altova XML/SPY.
• This was a Nationwide Better Health and MetLife partnership project for the TOPS Time Off Planning System for Leave Management. This Leave Management System was for MetLife customers.
• Wrote and executed system test cases, and handling defect resolution using Compuware Track Record and also assisted with UAT test execution.
• Test case, defect management and daily metric reports to management and the project team were issued using Mercury Quality Center.

Senior QA Test Lead / Tester

• Manual and automation testing effort.
• Test Management of Asset Center asset management application for various lines of business worldwide.
• Attended requirements review and created the requirements matrix document.
• Created test cases for functional and systems testing and created QTP automation scripts after a successful iteration of a build, also assisted with UAT testing.
• Test case and defect management, and execution of test scripts, regression test and initial smoke test were performed using Mercury Quality Center and backend validation using MS Query Analyzer and Toad.
• Created project Testing Strategy document define testing approach , test plan project scope and test focus for the initial documentation and testing efforts.
• Chaired the testing kickoff and daily defect review meetings.
• Worked closely with QA Manager and PM to implement and move toward testing methodology process.

QA Manager Web Testing

• Manual and automation testing effort.
• Laid out testing methodology processes to be put in place and coordinated with the PM for the project plan as project deliverables.
• Created project Testing Strategy document define testing approach , test plan project scope and test focus and test cases for integration, functional and systems testing of Auto Rental, Buyers Advantage, Travelers Advantage, Hotel and Airline ticket Websites.
• Created automated test scripts using Empirex E-Test across multiple application modules for regression testing. Entered and closed defects using Rational Clear Quest.

Senior QA Web Test Analyst

• Manual and automation testing effort.
• Responsible for the manual and automated testing effort of all HO insurance policies and there endorsement transactional variations.
• Testing was performed on the clients ePAS electronic Policy Administration System with automation test I created using Mercury Quick Test Pro QTP .
• Coordinated system testing activities through off-shore development.

Senior QA Web Test Analyst / Tester

• Manual and automation testing effort.
• Served as Test Lead for automated testing against existing HSn functionality using Rational Robot and documenting issues/defects using Rational Clear Quest.
• Served as a Tester on other project components and worked in close collaboration with development and other project areas in regard to QA and testing.
• Wrote test cases and test generated data in the manual testing effort with 6 testers plus assistance with UAT group.
• Created and executed systems test, regression, and user acceptance test scripts to validate system requirements in manual and automated environments to assure compliance with rules of business.
• Used Rational Req Pro and Rational Test Manager to house the test plans and test cases for traceability.
• Worked with Unix and Windows NT/2000 OS in an environment that includes: Java, Visual Age for Java, Tuxedo, Weblogic, DB2, Oracle, Rational Enterprise, Rational Clear Case, SQL, and MS Access.