SUMMARY:

• Dynamic technology leader with a proven track record of successfully building, coaching, and leading high performing cross - functional teams to implement IT initiatives which enhance the overall mission and goals of the organization. Comprehensive project management and partner relationship management experience in subscription management system, supply chain, and operations across subscription and entertainment industries. Exceptionally skilled in improving business processes, creating and rebuilding trustworthy relationships throughout all business units and executive management, timeline management, and written and verbal communication with both technical and non-technical individuals.
• Strategic Business & Technology Planning
• OEM Relationship Management
• Project Management
• Business Process Improvement
• Team Development and Coaching
• IT Service Management
• Analytics and Metrics Reporting
• Change Management
• Budgeting/Cost Control Management
• Vendor and Consultant Management
• Automotive Partners
• Project Management
• Subscription Management
• Jira
• Product Management
• Snow

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/2000/NT/XP

Testing Strategies: Integration, Unit, System, and Regression

Testing Tools: Test Director

Additional Tools: MS Office Suite, MS Project, MS Visio,SQL, TOAD, Oracle SQL Query Analyzer

PROFESSIONAL EXPERIENCE:

Confidential, NYC & NJ

IT Partner Projects & Controls Director

Responsibilities:

• Lead liaison between SiriusXM IT, the partner business representatives, and partner IT personnel.
• Worked with and influenced partner teams to work towards combined goals that benefited the overall relationship.
• Execute and deliver IT projects, ensuring that technology initiatives set forth by the organization are delivered on time, within scope, and the required quality standards.
• Clearly and proactively identify, project risks and institute meaningful risk management campaigns to mitigate the risks.
• Communicate challenges, shortcomings, and issues to senior management; assessing causes and implications, recommending solutions and costs, and encourage shared problem solving within the project team
• Ensured partners met SiriusXM’s data exchange program requirements and data quality standards, and that discrepancies are identified and communicated to the appropriate groups.
• Ensured appropriate notification, planning and testing occurs with partners relative to SiriusXM and partner software releases and projects.
• Lead recurring meetings with partners to manage projects, and research, report and resolve data quality issues.
• Supported requirements definition for partner data quality (DQ) controls, thresholds, KPIs and dashboards for business-critical partner and internal data utilized across SXM’s systems.
• Produced reports and metrics of IT initiatives and their impact on business operations.
• Monitored DQ controls, thresholds, KPIs and dashboards, and alerts.
• Lead cross functional teams between IT, Marketing, Finance, and Listener Care for development and documentation of new partner offers, marketing initiatives, and process/cost improvement efforts.
• Motivated and coached project team to drive overall project success
• Provided day to day management support of each radio manufacturer’s integration with Sirius XM’s IT systems

Confidential (Bridgewater, NJ)

Project Manager

Responsibilities:

• Served as an IT Project Manager for custom project guide using MSPS.
• Gathered Budget Tracking Report Requirements for MSPS Financials module. Designed report layouts, Generated, Executed, and Set-up Test Scripts, and coordinated user acceptance testing.
• Identified and built relationships with key stakeholders to ensure project success
• Prepared detailed project documentation, including project charters, project plans, requirements documents, specification documents, test plans, meeting minutes, communication plans, and user manuals
• Identified and review department’s current processes to develop efficient workflows
• Scheduled, facilitated, and recorded meetings
• Coordinated with support team who were responsible for providing ongoing support

Confidential (Edison, NJ)

Business Analyst

Responsibilities:

• Maintained a project plan and ensured the time-line was met.
• Coordinated the activities and tasks of the Jr.Business Analysts to ensure that project goals, timelines and milestones are accomplished.
• Coordinated in gathering integration requirements between different modules and translated it in a proper manner to the developers accordingly.
• Preparation of project status reports and keeping upper management, project managers, team leads and others informed of project status and related issues.
• Gap Analysis for the User/IS team.
• Defined business requirements and developed logical design using standard forms and procedures.
• Gathered Reporting Requirements, Designed report layouts, Generated, Executed, and Set-up Test Scripts and Test Data work plans for User Acceptance Testing.
• Performed 1st level support for post implementation.

Confidential . (North Bergen, NJ)

Business Analyst

Responsibilities:

• Provided Gap Analysis as well as conducted JAD sessions for the User/IS team.
• Responsible for identifying and outlining business requirements using corporate methodology.
• Interfaced with the IS development team to ensure requirements were satisfied.
• Conducted user acceptance to ensure the appropriate results were achieved.
• Gathered Reporting Requirements, Designed report layout designs, Generated, Executed, and Set-up Test Scripts and Test Data work plans using Test Director and Conducted User Acceptance Testing.