Senior Manager Resume
Washington, DC
SUMMARY:
- winning, results - orientated business technology professional and author equipped with 25+ years of IT management success along with extensive working experience with Agile development frameworks such as FDD, BDD, TDD, ATDD, XP, Pair, JRAD, Iterative Development, DEVOPS, Scrum, KANBAN, and ScrumBAN. Background includes extensive and unique combination of executive, product, program, and software solution management experience to Fortune 500, and other enterprise organizations. Proven record to sell products and services as well as build, develop and maintain client relationships.
- Project/Program Management
- Business Development
- Agile Coach/Trainer
- Assessment & Analysis
- Marketing & Sales
- Healthcare Product Development
- Software Management & Development
- Knowledge Management
- Scrum Master
- Enterprise Architect
- Startup Executive Marketing and Management
- Proposal Preparation
- Strategic Planning and Execution
- Marketing & Sales
- Presentations & Demonstrations
- Prototype Development
TECHNICAL SKILLS:
Office Software: JIRA, RALLY, VERSION ONE, Microsoft Office Suite Professional, Microsoft Project, Wordperfect, and other various software in the IBM and Macintosh environments.
Data Management Systems: MySQL, IBM DB2, Sybase, Microsft SQL Server, Oracle, Lotus 1-2-3, dBase III+, dBase IV, Microsoft Access, IDMS, and IMS
Lanaguages: Java J2EE, JSF, JSP, Visual Basic, .NET, ASP, COBOL, COBAL II, IDMS, IMS, CICS, PASCAL, Assembler 370, FORTRAN, BASIC, C++, Lex/YACC (Lexical Analyzer/Parser Generator), JCL, SQL, and Powerbuilder (Powerscript).
Application Systems: Utility Billing Information/Government Financial: Emphasis on Payment Processing (RSTARS)/Government Inventory Management (ADPICS)/ Corporate Financial: Emphasis on Billing and Inventory/Brokerage: Emphasis on Portfolio Generation/Order Entry/Warehousing and Inventory
PROFESSIONAL EXPERIENCE:
Confidential
Responsibilities:
- Founder of an open-source business providing event,, content and learning management software.
- Agile Coach/Senior Technical Project Manager responsible for all aspects of Agile transformation and mentor to junior Scrum Masters.
- Agile Approach/Methodology: Two Week Sprints, Sprint Stand-ups, Sprint Demonstrations, Sprint Retrospectives, KANBAN Workflows, Scrum of Scrums
- Director of Software Products responsible for all aspects of Software Product Development, Branding, and Sales.
- Coached and Trained development team in Agile constructs to ensure the effiient delivery of a new Performance Accountability Software Product
- Responsible for the product management and application architecture of new product and ensured completion of the software development life cycle including requirements, specifications, development and release. As a result, received the company’s Innovation .
Confidential, McLean, Virginia
Responsibilities:
- Established and provided executive management for a new application development practice
- Provided management oversight for development projects utilizing Agile/Scrum, and Waterfall Methodologies
- Provided Agile to development teams
- Managed the sales and delivery of over $3M in consulting services
Confidential, Washington, DC
Vice President
Responsibilities:
- Established and provided executive management for a new regional office in the District of Columbia
- Managed the sales and delivery of over $5M in products and services
Confidential
Senior Manager
Responsibilities:
- Provided independent verification and validation (IV&V) services for three system implementations at the Department of Health of a state government. Based on client satisfaction of the identified risks and proposed solutions, the team was engaged to perform a complete quality assurance review of the system implementation. Project budget estimated at $200,000 for staff costs.
- Managed a comprehensive Year 2000 data conversion project on an unemployment compensation system for the Department of Labor of a state government. Project budget estimated at $200,000 for staff costs.
- Managed the analysis and design of a large scale health and human services decision support system for a local municipality. Project budget estimated at $1.3 million including hardware, software, and staff costs.
- Based on the success of IV&V engagements, selected to develop and implement nationwide program for the effective delivery of IV&V services. Responsibilities included course design, materials preparation, delivery and train-the-trainer instruction.
- Identified service opportunities in cultivating the new practice area, coordinating market research and business analysis
- Pioneered company alliances with software and business partners to maximize potential of service opportunities
- Successfully completed responsibility of securing the sales team an opportunity to present oral arguments in 75% of proposal opportunities
- Developed business plan and delivery strategy for a new service product which the regional office presented as a national research investment opportunity
Confidential
Responsibilities:
- Evaluated and quality-reviewed final implementation work performed by outside consultants, ensuring all deliverables and requirements were satisfied
- Led the redesign of software architecture reducing transaction processing time by 90%
- Directed the successful migration to upgraded hardware and database platform with no lapse in service
- Established a help-desk function building the staff team, documenting procedures, evaluating service and implementing continuous process improvement
- Directed production support of this system which processed the highest number of transactions (1 million each month) of any order entry system at MCI
- Served on cross-functional team analyzing business opportunities and required technical support to expand the use and profitability of the system
- Office Software: JIRA, RALLY, VERSION ONE, Microsoft Office Suite Professional, Microsoft Project, Wordperfect, and other various software in the IBM and Macintosh environments.
- Data Management Systems: MySQL, IBM DB2, Sybase, Microsft SQL Server, Oracle, Lotus 1-2-3, dBase III+, dBase IV, Microsoft Access, IDMS, and IMS
- Lanaguages: Java J2EE, JSF, JSP, Visual Basic, .NET, ASP, COBOL, COBAL II, IDMS, IMS, CICS, PASCAL, Assembler 370, FORTRAN, BASIC, C++, Lex/YACC (Lexical Analyzer/Parser Generator), JCL, SQL, and Powerbuilder (Powerscript).
- Application Systems: Utility Billing Information/Government Financial: Emphasis on Payment Processing (RSTARS)/Government Inventory Management (ADPICS)/ Corporate Financial: Emphasis on Billing and Inventory/Brokerage: Emphasis on Portfolio Generation/Order Entry/Warehousing and Inventory Management/Medical Information/Personnel Evaluation Management/Patient-Practice Management (AMRN)/Electronic Medical Record Management (AMRN using UMLS)/Medical Claim Processing (AMRN using X12N) and Patient Billing (AMRN)/Medical Inventory Management (AMRN)/Criminal Justice: Financial and Inventory (KPMG)/Criminal Justice: Inmate Management, Medical, and Court Liason (Softscape)/Human Capital Management Software (Softscape)/Case Management Software (Softscape)
