SUMMARY:

• Insightful Project Manager/Scrum Master, dedicated to identifying and cultivating team members' skills and talents. An excellent communicator, receptive and experienced at eliminating complexities by introducing simplified processes. Seasoned at implementing continuous enhancements whilst building and maintaining accurate project budgets. Focused and driven team player that is well avast at leading multiple simultaneous projects whilst leveraging proven project management tools.
• Multi - Unit Operations Management
• Budgeting and Forecasting
• Cost Reduction and Containment
• Systems Implementation
• Performance Improvements
• Work Flow Planning
• Quality Assurance
• Agile Methodologies
• Team Collaboration
• Resource Allocation
• Customer Relationship Management
• Cost Analysis
• Technical Presentations
• Performance Monitoring
• Stakeholder Relations
• Vendor Selection
• Project Management
• Work Planning and Prioritization
• Verbal and Written Communication
• Budget Control
• Productivity Improvement
• Baseline Schedules Creation
• Project Development and Lifecycle
• Projects Update/Reports Expert
• Data Review
• Document Management
• Processes and Procedures
• Risk Management
• Project Scope
• Documentation and Reporting
• Detail Oriented
• Staff Management
• Team Leadership

PROFESSIONAL EXPERIENCE:

Technical Project Manager

Confidential, New York

Responsibilities:

• I develop strategies to reduce project costs (same costs but allowing for more projects) and increase project success rate from 50% to 75% by initiating a two-phase project selection process.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout various iterations.
• Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.
• Engage business stakeholders to identify and in corporate business owned project tasks and dependencies
• Create useful working relationships with all members of the projects.
• Gathering, analyzing, and disseminating information to the team in order to maintain project progress.
• Reduce complex problems to easily understood narratives and informational materials (drawings, infographics, presentations, etc.)
• Evaluate and document alternatives that will provide the most effective solutions to business problems.
• Define and document business requirements for moderate-to-complex projects.
• Deliver Business Process Design & Use Cases documentation for a variety of projects.
• Identify, propose and influence IT solutions to moderate-to-complex business problems.
• Negotiate requirements and deliverables with the client.
• Perform user acceptance and application testing.
• Participate in project scoping and estimation.
• Anticipate client concerns and questions.
• Provide timely and professional client-focused communications.
• Prepare or review test plans and perform quality reviews of test results.
• Provide consulting in information security technology alignment to the client to identify and satisfy the business needs.
• Review designs and technical specification documents for alignment with business solution.
• Strong interest and knowledge of Business analysis and ability to resolve complex IT-related problems
• Ability to thrive in a dynamic and fast-paced environment with the ability to prioritize competing deliverables due to changing timelines.
• Working with the IT team members to coordinate daily tasks and lead daily scrum.
• Successfully engage in multiple initiatives simultaneously
• Provides regular and timely Project status updates to project team and leadership as needed to ensure projects are meeting the agreed-upon timeline
• Create strategies for risk mitigation and contingency planning.
• Ensures projects are on schedule and deadlines are met.
• Manages project budget and forecast
• Directs and oversees project team and manages conflicts within the group.
• Efficiently identifies, escalates, and solves project issues.
• Demonstrates leadership.
• Responsible for change/communication management and weekly updates reporting to stakeholders and PMO concerning project progress.
• Ability to drive strategic projects to completion on time and in scope.
• Facilitate open communications between technical teams and the senior board.
• Built solid relationships with subcontractors to optimize cost savings and complete jobs within set deadlines.
• Arbitrate issues arising from project work
• Outlined work plans, assessed resources and determined timelines for projects.

Product Analyst/Scrum Master

Confidential, NY

Responsibilities:

• Worked with the Product Owner to gather business process data and requirement decisions as a product analyst.
• Handled multiple projects across project teams simultaneously.
• Drove discovery sessions to gather requirements from clients, while simultaneously guiding them on best practices and recommendations
• Documented user stories, process flows, acceptance criteria, value maps, and the overarching project management plan. Lead the daily scrum ceremonies across 2 major SAFE teams for our UX improvement projects.
• Facilitated, maintained steady and beneficial Agile process methodologies for the teams, driving process with streamed lined transparency.
• Communicate with the business around the team's velocity and projects health while supporting the PMO in reporting on all teams' status.
• Prepare and lead project plans, documentation, risk mitigation, and resource management as needed for cross-team initiatives and large projects/programs.
• Resolve urgent issues and remove impediments for the team Lead and facilitated architecture and design of Single Page Applications and Micro-frontends.
• Heightened project planning and tracking of dev tasks.
• Lead and facilitate Daily scrum ceremonies as well as grooming Features, stories, and tasks in Azure DevOps.
• Plan project road map and set requirement criteria.
• Craft a vision and strategy based on input from customers, stakeholders, and internal staff team that can be clearly communicated to all levels of the organization.
• Troubleshoot company pain points and issues to determine resolutions that lead to new fixes or projects
• Determine and define project scope and objectives to predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Provide project updates on a consistent basis to various stakeholders about adjustments, and progress.
• Coaching of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement).
• Ensured effectiveness of all ceremonies: prepare and engage cross-functional teams, prepare, and engage Product Leadership Team.
• Served as SCRUM Master in managing Daily standup, sprints, and addressing blockers.
• Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
• Facilitated discovery and ensures the removal of roadblocks and promotes them in a timely and assertive way.
• Managed & troubleshot multiple applications using SFDC (salesforce) and ITIL framework on L3.
• Troubleshooting of incidents using Splunk & violet support tool to drive solutions from the Splunk logs.
• Reviewed surveys to improve chatbox and automate UX.
• Additional other duties and responsibilities, as assigned. Use of sales cloud for storage and infrastructure.
• Managed multiple project teams over, 10 developers and vendor teams ensuring we meet set deliverables.
• Maintained close connection with project personnel to quickly identify and resolve problems.
• Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.

Technical Project Manager

Confidential, New York

Responsibilities:

• Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
• Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
• Outlined work plans, assessed resources and determined timelines for projects.
• Kept project teams on-task with proactive control of budgets, schedules and scopes.
• Worked with end users, technical professionals, administrators and testers to review requirements, conduct tests and implement solutions.
• Conveyed project objectives to internal and external stakeholders and maintained open communication to keep close eye on progress against targets.
• Delivered technical projects to achieve client business requirements.
• Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
• Prepared and integrated systems processes, plans and processes in alignment with established specifications and feedback gained from technological surveys and personal interviews.
• Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
• Streamlined and improved system and resource allocation.
• Brought in additional project personnel and resources to meet demands.
• Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
• Devised implementation plans and performed cost-benefit and ROI analyses.
• Devised project strategies and scopes in accordance with established methodologies to handle every aspect, from conceptualizing ideas to implementing plans and optimizing operations.
• Maintained close connection with project personnel to quickly identify and resolve problems.
• Collected and reviewed project stakeholder requirements with help of meetings, walkthrough and interviews, produced business requirements documentation and created mock-ups.

Scrum Master/Project Manager Team Leader

Confidential

Responsibilities:

• Scrum master for two unique scrum teams responsible for two varying technology products. Responsible for all aspects of scrum process, including but not limited to sprint planning, daily stand-ups, sprint reviews, user story refinement, and sprint retrospectives.
• Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.

  Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.

  Maintained an awesome Scrum Room environment through digital tools like Jira and Confluence, identified team improvement opportunities, and looks for and applies best practices

• Ensured team retrospectives brought about Agile working improvements.

  Ensured the team is focused on sprint commitments and shields the team from distractions and hidden work.

  Groomed backlogs and created dashboards for management view.

• Assures there are no commitment changes during the Sprint. Collaborates with Leadership Teams to ensure team success.

  Documented and submitted to client exhaustive report of recommended actions and processes at completion of consultation.

• Focused on project monitoring and management by developing forecasts and tracking expenses.
• Orchestrated project schedules by outlining incremental milestones.
• Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
• Proposed or approved modifications to project plans.
• Researched and selected project vendors and consultants.

Scrum Master

Confidential

Responsibilities:

• Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
• Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
• Managed multiple internal and outside scrum teams, ensuring effective collaboration and communication.
• Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
• Documented new features and strategies as well as user stories and criteria for acceptance.
• Worked to gather customer requirements, clarify specifications and translate into product backlog.
• Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
• Assessed team metrics and worked to drive improvements and innovate new approaches.
• Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
• Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
• Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.

Project Manager/Scrum Master

Confidential

Responsibilities:

• Focused on project monitoring and management by developing forecasts and tracking expenses.
• Built solid relationships with subcontractors to optimize cost savings and complete jobs within set deadlines.
• Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout sprints and various iterative phases.
• Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
• Drove continuous improvement of project delivery process by providing strong leadership.
• Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
• Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
• Utilized schematics, drawings and specifications to complete schedules and budgets for each project phase.
• Modified project plans when needed to better align with organizational objectives.
• Managed entire project life cycle from initial concept through final delivery.
• Set project schedules and oversaw milestones for duration of project.
• Managed building and system start-up to achieve project goals, specifications and contract requirements.
• Developed processes to enable consistent on-time deliverables to customers per timelines established in contract.
• Converted existing business objectives into specific measurable, time-based goals and realistic action plans.
• Documented and submitted to client exhaustive report of recommended actions and processes at completion of consultation.
• Demonstrated and taught how to close out major, challenging projects without alienating customers or losing money on projects.
• Coached project management teams on recognizing and minimizing risks, using key actual projects as examples.