PROFESSIONAL SUMMARY:

• Project manager, Scrum Master, QA Lead, well versed with Agile methodology with 19+ years of experience in managing dynamic and flexible projects.
• More than Nineteen years of diversified experience in Information Technology Industry with an exposure towards software Quality Assurance, Scrum Master, Project Management, Application Management and Business Process Consulting. Being energetic and self - motivated team player/builder, I have acquired excellent communication, presentation, inter-personal, intuitive, analysis and leadership skills all through my professional career progression making me a fast learner and culture adaptive.
• Currently working as Project Manager actively leading multiple projects.
• Supervising the redesign of Wholesale Portal, a platform for broker to apply mortgages, that boosted revenue by $5 million.
• Working closely with the product management team to scope customer requested features and determine which features would provide the highest return of investment.
• Aligned goals with executives on scheduling, budgeting, resource management, and style of progress.
• Working closely with executives, engineering, marketing, product and sales team to define the scope of each project and the schedule of deliverables.
• Using Scrum methodologies, ensured the software development team had the resources to meet deadlines and escalated roadblocks to management when necessary.
• Implemented rigorous monitoring of new features to ensure they continued to meet KPIs after the projects were closed and identified solutions to improve a sidebar feature performance by 20 %.
• Acted as the liaison between product, IT and sales team to understand customer demand for new features and prioritizing the product roadmap for the internal tooling team.
• Owned the project schedule, met % of feature deadlines by proactively identifying and mitigating any engineering roadblocks.
• Participate in discussions and in presenting project reports to leadership, recommending changes and ideas.
• Working within agile team and help prioritizing scope feature requests to ensure that the biggest impact features were worked on first.
• Built extensive test coverage for all new features, which reduced the number of customer complaints by 17%.
• Managed cross functional team of in 10 in 3 locations, ranging from entry-level analysis to vice presidents and collaborated with business development, data analysis, operations and marketing.
• Led the transition to a paperless practice by implementing an electronic booking system and a faster, safer and more accurate business system. Reduced cost of labor by 30% and office overhead by 10%.
• Supervise many projects and ensured that the project teams adhered to Agile methodologies including Scrum or Kanban.
• Documented and standardized web deployment and post deployment procedures, reducing the deployment cycle by 69%.
• Mentored a cross functional team of 12 to deliver quality products, leading to $22 M in revenue for 2018 and 2019.
• Implemented Agile Scrum practices that empowered a 21-member team to increase their efficiency by 88% within the first year of Agile adoption.
• Improved the global security of growth offices by leading a team of 12 cross functional managers and engineers in a high-profile security and classified access management project.
• Introduced and launched Kanban principles as a scrum master, resulting in a reduction of Cycle time by 72%, increasing the team’s throughout in less than 16 weeks.

TECHNICAL SKILLS:

Test Management and Business Modeling Tools: Jira, Zephyr, Work Front, Ontime 11.0, TFS, Blueprint, Confluence, BPM Impact, CRM, Rational Rose, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, QualityCenter12.0, Test Director 8.0, Rational Test Manager, Rational Clear QuestDefect Tracking ToolsQuality Center 10.0, PVCS, Test Director8.0, TFS, Jira, Zephyr

Version Controller: Clear Case, Microsoft Visual Source Safe.

Automation Tools: Selenium IDE, Eclipse IDE, Postman v7 64 bit, Jenkins, Git CMD, Git BashEnvironment: VB, .Net, MS SQL Server, HTML, XML, SQL, VB Script, TFS, Blueprint, CRM, BPM Impact, Quality Centre (v12) QTP,Windows 2012 Server. Oracle BPM

PROFESSIONAL EXPERIENCE:

IT Agile Project Manager and Product Owner

Confidential, Cherry Hill, NJ

Responsibilities:

• Currently working as IT Agile Project Manager, managing multiple projects for wholesale line of business.
• Supervising the redesign of Wholesale Portal, a platform for broker to apply mortgages, that boosted revenue by $5 million.
• Working closely with the product management team to scope customer requested features and determine which features would provide the highest return of investment.
• Aligned goals with executives on scheduling, budgeting, resource management, and style of progress.
• Resolved numerous interdepartmental workplace disputes amicably, increasing overall team efficiency by 30% by directing attention away from Agile team.
• Trained 15+ interns/junior PMs/Scrum Masters in the intricacies of Agile & Scrum.
• Identified potential roadblocks in key moments of the project lifecycle, effectively diverting workflow elsewhere as needed and ensuring 98% deadline adherence.
• Documented workflow and reported to upper management on a bi-weekly basis during meetings.
• Stressed importance of introducing Agility to the work environments in small to medium-size projects that I was put directly in charge of.
• Managed deliverables for a team of 55-70 developers where 80% of the team is offshore or at other locations.
• Worked as Scrum Master.
• Mentored a cross functional team of 12 to deliver quality products, leading to $22 M in revenue for 2018 and 2019.
• Implemented Agile Scrum practices that empowered a 21-member team to increase their efficiency by 88% within the first year of Agile adoption.
• Improved the global security of growth offices by leading a team of 12 cross functional managers and engineers in a high-profile security and classified access management project.
• Introduced and launched Kanban principles as a scrum master, resulting in a reduction of Cycle time by 72%, increasing the team’s throughout in less than 16 weeks.
• Worked as IT QA Lead (hands on experience in Automation and Manual testing).
• For automation testing, worked on UI test using Selenium IDE tool and for backed API Testing using Postman Tool.
• Used TestNG Eclipse plug-in to run automated testcases to test UI for web applications.
• Actively was involved in hands on testing for ‘In-Sprint stories automated candidate stories, for both UI and backed’.
• Used Jenkins to schedule job to run automated regression testcases.
• Excellent experience in leading testers group and deliver good quality of product to business.
• Having experience in Working on Onsite and Offshore Projects. Coordinated the projects from Onsite.
• Proficient in writing Test Plans, Test Strategies, Test Scripts, Test Scenarios and Test Cases for Manual and Automated Testing.
• Strong in Analyzing Business spec and Develop Test Plans, Test Scripts and Test Cases and Execute them keeping in focus Verification and Validation Criterion.
• Preparation of Test Data for positive and negative scenarios.
• Extensively involved in System Testing and Defect tracking.
• Extensively involved in Mobile Testing for multiple projects.
• Evaluated the Technical Specification, Requirement Documentation and designed document for test conditions and test cases.
• Extensive experience in Functional, Integration, Regression, User Acceptance, System Level Testing.
• Extensively worked with SQL queries for the backend and data warehouse testing.
• Created the entire tests plan and recommended alternatives for the test plan.
• Ability to work independently or in a team environment or in a rapid pace environment.
• Possess strong interpersonal skills, communication and presentation skills with the ability to interact with people at all levels.
• Report progress on test case execution, defect testing and closure, or test planning activities weekly and as required to the QA management.

Senior Quality Assurance Analyst

Confidential, Dresher, PA

Responsibilities:

• Worked as "IT QA Team Lead".
• Analyzed Business Requirements and System Specification documents and created QA Estimation, Test Plan document.
• Writing Test cases and executed Test cases manually.
• Reviewing Test Cases in ALM and TFS for the QA team.
• Responsible for creating Test Plans, Leading SW Testers
• Drafted and analyzed various Project Artifacts and Deliverables. Documented the day-to-day activities, procedures, policies and their limitations, performed Gap Analysis.
• Involved in analyzing the business process through Use Cases, Workflows and functional requirements and developed detailed Test Plan and Test Cases
• Managed tester progress via ALM and TFS (Defect Tracking and Analysis).
• Performed Positive and Negative testing for system validations using different data.
• Tracked and logged defects and coordinated meetings with developers and business analysts to prioritize the bugs.
• Used ALM (12)and (TFS) for executing test sets, collecting test results, and analyzing the data
• Analyzed and reviewed the Business Requirements and System specification documents
• Interact closely with the business users from project initiation phase to the implementation phase for the successful completion of system testing and regression testing
• Identified application errors and interacted with developers to resolve technical issues raised in
• Conducted Backend Testing using SQL queries to validate data.
• Was part of data warehouse project and executed query in Sybase and SQL databases.
• Did Source vs. Target testing in between Sybase and SQL databases to validate data moves.
• Ran ETL to perform pre and posttest script.
• Work with business folks and help them in BAT Testing
• Coordinate calls with Offshore
• Perform weekly calls in between Business and IT team members and worked on business needs solutions.

Senior Quality Assurance Analyst

Confidential, Malvern, PA

Responsibilities:

• Worked as a "QA Team Lead".
• Analyzed Business Requirements and System Specification documents and created QA Estimation Test Scenarios, Test cases and executed Test cases manually.
• Responsible for creating Test Plans, Leading SW Testers
• Monitored the ongoing purpose and deliverables of the test effort, ensured the appropriate planning and management of the test resources, testing weekly scheduling meetings, test estimates with MS Project Plan and Excel Tools.
• Performed Positive and Negative testing for system validations using different data.
• Tracked and logged defects in On Time (version 11) and coordinated meetings with developers and business analysts to prioritize the bugs.
• Used On Time for executing test sets, collecting test results, and analyzing the data
• Analyzed and reviewed the Business Requirements and System specification documents
• Logged various types of defects in On Time like Functional, Critical, Significant, and Cosmetic.
• Interact closely with the business users from project initiation phase to the implementation phase in order for the successful completion of system testing and regression testing
• Identified application errors and interacted with developers to resolve technical issues raised in
• Conducted Backend Testing using SQL queries to validate data.

Environment: VB, .Net, MS SQL Server, HTML, XML, SQL, VB Script, On Time, QTP,Windows 2008 Server.

UAT QA Analyst

Confidential, Wilmington, DE

Responsibilities:

• Analyzed Business Requirements and System Specification documents and created Test cases and executed Test cases in Quality Center 10.0 and Jira test management tool.
• Responsible for creating Test Plans, Leading SW Testers team.
• Facilitated JAD Sessions to develop a solution that the system meets the business requirements. For which analyzed the current process, identify problems, and made recommendations to improve the process.
• Developed Use Case Diagrams, Activity Diagrams and Sequence Diagrams.
• Drafted and analyzed various Project Artifacts and Deliverables. Documented the day-to-day activities, procedures, policies and their limitations, performed Gap Analysis.
• Involved in analyzing the business process through Use Cases, Workflows and functional requirements and developed detailed Test Plan and Test Cases
• Managed tester progress via Quality Center and JIRA (Defect Tracking and Analysis).
• Performed Positive and Negative testing for system validations using different data.
• Tracked and logged defects in Quality Center 10.0 and JIRA and coordinated meetings with developers and business analysts to prioritize the bugs.
• Used Quality Center 10.0 and JIRA for executing test sets, collecting test results, and analyzing the data
• Analyzed and reviewed the Business Requirements and System specification documents using Requisite Pro.
• Logged various types of defects in Quality Center 10.0 like Functional, Critical, Significant, and Cosmetic.
• Conducted Backend Testing using SQL queries to validate data.
• Performed Web Testing, User Interface Testing, Negative Testing and Positive testing.
• Carried out database testing by creating and executing SQL queries.
• Was part of ETL testing for one of the projects.
• Performed Regression testing to make sure for new code any current functionality is not impacted and working as expected.
• Met with developers and Business Analysts to analyze various Bugs.
• Modified and maintained test cases due to changes in the requirements.
• Performed detailed Functional testing, GUI testing for checking Functionality, Security during various phases of the development of the online application.

QA Analyst

Confidential

Responsibilities:

• Extensively involved in Preparing Test Plan and Writing Test Cases.
• Successfully Managed System Testing and Interface Testing.
• Involved in Data Migration from Sybase to Oracle Database.
• Involved in Functional Testing, System testing & UAT testing.
• Translated customer queries into functional and technical documents.
• Involved in both Front-End and Back-End QA process of the application using Black Box Testing methodologies.
• Using detailed knowledge of application features and functions assessed the scope and impact of business needs throughout analysis.
• Performed scheduling test cases and managing Test matrix
• Involved in Data Loading and Data Validation.

Environment: IBM Mainframes, Eclipse, MVS, SUN Solaris, C, C++, Pro*C, PL/SQL, Oracle 9i, Sybase, DBArtisan, QuickTest Professional (QTP), TestDirector, Connect: Direct, FTP, Control-M, Clear Case, BLT, Clear Quest and Shell Scripts.

Confidential

QA Analyst

Responsibilities:

• Analyzed system requirements and developed detailed Test Plan using Test Director and identified the priority functions to test.
• Writing Requirements for the features to be tested based on the design documents and business analysis and creating the Test Plans, Test Cases and Test Sets accordingly associated with each requirement for functional, integration and acceptance testing using Test Director.
• Planning for and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance testing.
• Involved in all phases of testing, Functional, User interface, and System testing, Regression, Performance testing, in various builds of the application.
• Performed Data driven tests using Positive and negative sets of data.
• Performed System Testing and Integration Testing. & Functionality Testing of the application.
• Responsible for entering, tracking bugs in Test Director and reporting the defects to the developers for Modification Request.
• Involved in backend testing extensively used SQL to validate the data in the Oracle 9i Database
• Involved in documentation using FORD SDM (Solution Development Methodology) Documents.
• PCR (Process Change Requests) and ICR (Internal Change Requests) were handled by Lotus Notes (Generating To do Worklist using Lotus Notes Application Designer)
• Used Lotus Notes Quick Place for sharing documents across users
• Involved in Project management, briefing and reporting status reports.
• Configured Lotus Notes with Oracle Database using Lotus Notes Connector
• Tested Mainframe application related to the e-assets application
• Involved in software development and during the full project life cycle

Environment: Test Director 7.6, White Box Testing, Black Box Testing, ASP.NET, Oracle 9i, Crystal Reports, C++, MS Office, Lotus Notes Domino Suite 6.5.1, Windows 2000.