PROFESSIONAL SUMMARY:

• 28 years’ versatile experience in software application development, IT infrastructure and operations with progressively increased roles and responsibilities in all levels:Tremendous experience in managing cross functional teams (developers, QA, PM, CM, Systems, DBAs, etc.) and large - scale software application development or infrastructure projects across multiple geographical and global locations, with internal resources, contractors, and 3rd party vendors.
• Great experience and knowledge about all aspects of information providing systems applications: data capture, data structure, content transformation/content management/publishing, scalable large databases, configuration management, change management, build and deployment, release management, index and search engines, web applications, all sorts of tests and test cases: integration, QA, UAT, Pre-production, and performance/load tests.
• Great experience in software application workflow and orchestration automation
• Working knowledge with AWS Cloud, S3/EC2/EBS/RDS, load balancing, auto-scale, multiple AZ architecture and configurations, working knowledge with AliCloud and Inspur Cloud also.
• Experience in DevOps, VM/Container configuration and deployment, continuous integration, automated testing, operational risk analysis and management in application/systems and hardware changes, build, deployment, and release automations.
• In-depth knowledge in full software development life cycles (SDLC), including agile and waterfall methodologies.
• Solid project management skills and experience
• Many years of experience working with data centers, dealing with DC standards and protocols on hardware, software, security, and privilege/access controls. Experience in incident management, service management workflow and protocols, production system and application technical support.
• Excellent knowledge and vision in high availability application/systems, replication, dynamic scaling, performance tuning, error, and disaster recovery.
• Great experience in managing large scale application systems migrations (including software, applications, OS, RDBs, storage, network, etc.). Also experienced in managing servers, small data center, office moves and relocations.
• Seasoned in equipment redeployment and used and surplus equipment/capital assets remarketing and renewal.Leadership:
• Excellent track record in hiring, developing, and retaining great talent, building, and managing the best teams with high level of staff engagement, commitment, and performance.
• Great experience and ability to work with senior management, product management, editorial, customers and vendors to collect requirements, define technology development plans and solutions, estimate effort/timelines, set priorities, plan budget, and manage capital expenditures and timelines, and to deliver key technology development milestones on schedule.
• Focus and vision for innovation, development process improvement. Great working knowledge with enterprise architecture, information architecture and information security. Experience managing architecture blueprints and strategic roadmaps across the teams, identifying, evaluating, and promoting leading technology trends and best practices.
• Demonstrated ability to critically analyze and manage complex information to develop and communicate solutions to problems independently and through others. Demonstrated ability to convey and promote passion to achieve results that exceed expectations.
• Proven ability and strong skills in team development, mentoring/coaching, employee engagement and result delivery
• Proven adaptability and creativity in overcoming difficult challenges both in technical development and staff management in dynamic and cross-functional environments.
• Well-developed communication and presentation skills and interpersonal and organizational skills. Trustworthy, responsible, self-motivated, action oriented, quick learner.

TECHNICAL SKILLS:

• SGML, XML, XSL/XSLT, css, dtd, schema, SUN/Oracle Solaris, Linux, Oracle, SQL, ProC, stored procedures, PostgreSQL, MongoDB, redis, java, java script, all sort of shells, TFS, Perl, Python, Django, Flask, FastAPI, Ruby, (Ruby on) Rails, Express, Nginx, Angular, Node. AWS, Azure, Ali. web services, data warehouse, big data, Mobile (iOS, android) applications, open sources, LEAN, Full SDLC, agile, Waterfall, Distributed Computing, DevOps, Micro services Architecture, Continuous Integration, Continuous Delivery/Deployment (CI/CD), Docker, Vagrant, Kubernetes, Jenkins, Content Management Systems, Online Publishing, high availability, BCP, DR, enterprise architecture, information architecture, information security, CRM.

PROFESSIONAL EXPERIENCE:

Confidential

Vice President

Responsibilities:

• Product Development: working with customers to ideate products and functionalities, solicit and solidify business and product requirement, create IT, architecture, platform and software solutions and development plans to deliver business critical products.
• Software Platform and Services Development: evaluate and select of technology stacks and frameworks for clients’ application platforms or services, manage teams and vendors in ideation, design, development, and delivery of the platforms. Deliveries included:
• Customer Service application platforms, including Call Center, CRM/customer service workflows and big data analysis e-commerce solutions, online stores
• Online Digital Media and Textbook Supply Platform, bridging among publishers, distributors, universities, and teachers/students to intelligently select, evaluate and grade textbooks and digital media, analyze actual usages and feedback, provide intelligent marketing data to publishers and distributors to improve quality, streamline supply pipeline, minimize shortage/overage of products.
• Enterprise Content platform: processing, management, and delivery services
• Remote/online tele-doctor services including appointment, audio/video consultation, online prescription, and medical record management
• Data Analytical Services for products and services of biomedical and bio-tech companies, mining, providing data collection and management, discovering, and reporting synergy and relevance among different products/services, finding areas of improvement, predicting market/product trends and demands.
• Enterprise web & mobile app development: manage teams and vendors to design and develop enterprise websites, iOS, and Android applications. Manage DevOps practices including version control, configuration management, build and deployment, integration/QA testing, production release and support.
• Process Improvement: Analyze development processes and help client’s ID areas of improvement, including software development cycles, process automation, DevOps practices including streamlined version control, configuration and deployment management with various VM/container and deployment frameworks, architectures, and practices and Partnered with external vendors through discovery (RFI, RFP).
• Infrastructure: manage team and vendors to design, implement and performance-tune hosted or cloud-based servers/services, web/application services, relational and non-relational DBs, replication, hi-availability, DR and BCP.
• Technology Consultancy and Support: assist clients technology teams in evaluation, selection, adoption and adaptation of tech stacks, frameworks and platforms, create or recommend architectures or systems specifications/designs (including micro services architecture, distributed computing, continuous integration and continuous delivery/deployment, Docker, Vagrant, Kubernetes, Jenkins, PostgreSQL, NoSQL, MongoDB, redis, Express, Nginx, Angular, Node, Python on Django/Flask/FastAPI, Ruby on Rails, AWS, Azure, Ali, etc.).
• Capital Assets Management: help clients with their software/license, hardware, equipment management and redeployment, and surplus assets remarketing and renewal.

Confidential

VP of Development

Responsibilities:

• Mobile application Development: manage contractors and vendors to design and implement iOS (Proactive-C) and android (java, C#) application development, manage deliverables from development teams, retain and manage QA and testing services/contractors to conduct functionality and performance tests, App Analytics, Localytics
• Website Development: manage vendor development efforts in design and implementation of product website and administration websites for internal and client admins.
• Backend Services and Data Repository/ Data Analysis: manage vendor development effort implementing web services and data repository in AWS Cloud, manage server architectural workflow and configuration, including multiple instances of EC2, RDS and S3, load balancer, auto-scaled web servers and clustered XMPPs. Work with vendors to formulate load and performance test strategies, scripts and data/stats collection and analysis, and to performance tune services.
• Source code repository sharing and collaboration among vendors: Manage Bit bucket repositories allowing vendors to share and collaborate in the development of both mobile and web applications.

Confidential

Director, Technology

Responsibilities:

• Roadmap, Enterprise Architecture, Strategy, Vision and Standard: owner of enterprise architecture for Checkpoint CPS/CMS suite applications, platform and systems, member of Confidential /TRTA architectural council, provided strategic directions, roadmaps, and managed teams in line with industry standards, corporate visions and policies
• Software Application Development: managed 2 software development teams (NYC/US and Hyderabad/India), plus contractors and vendors. Teams are responsible for the improvement, maintenance and support of the publishing systems applications and platform for Confidential Tax and Accounting’s market leading and -winning online product, Checkpoint. Teams also provide software application development support for product development which releases new Checkpoint products every quarter. Development methodologies include both agile and waterfall. Managed terms and budget with vendors, as well as deliverables and timelines and Lead and support new business development with drafting RFI/RFP responses and troubleshot and debugged technical issues and concerns with the client-based community.
• Software Application Configuration/Change Management, Integration, QA and Deployment Management: managed a software application configuration/change management team located in both US and India. The team’s responsibilities include the usual DevOps processes, version control, build and deployment automation, integration and QA on multiple non-production environments and release management on production systems.
• Project/Program Management: managed a group of Lead Technical Project Managers to oversee the ideation, creation, execution, and delivery of multifunctional and complex technical projects, adhering to scope, timeline and budget.
• Infrastructure, Platforms, Systems and Databases: managed an infrastructure and systems team (systems engineers and DBAs) located in US and India. Team is responsible for all platforms/servers and Oracle databases for Checkpoint suite products, tools, and environments. These servers are currently hosted in datacenters and data labs in 4 different cities and Managed the whole process from RFI, RFP, Vendor Selection and negotiation and finally overseeing the implementation of the system.
• Capital Expenditures: help senior management and finance to create capital plans for hardware and software addition and refresh ($2millions to $3millions annually) and manage and track capital spending.
• Project Initiation and Resource Allocation: serve as technology domain expert, working with product, marketing, customers, and clients to vet and formulate new projects and products, plan, allocate and manage resources, timelines and deliverables.
• Production Support and Operations: systems are hosted by staff in local data labs, as well as remotely in corporate data centers, manage cross-functional technical support of production servers, databases, and applications, as well as other aspect of operations such as upgrade, refresh and maintenance. Owner of Disaster Recovery (DR) plans and Business Continuity Plan (BCP), owner of departmental processes in corporate data center Incident Management and Service Management systems.
• Data Center/Lab Move, Platform Migration, Office Move: managed multi-functional teams to complete one office move (platforms/servers/networks/workstations), 3 data lab (center) moves, and many major and complex platform/server/application migrations, without impact to development, production, and customers.

Confidential

Manager

Responsibilities:

• Responsible for all technical directions and instructions to teams. Prioritize tasks, allocate resources, and manage timelines and deliverables.
• Acted as architect for major technical designs for Checkpoint Publishing Systems and served in organization and corporate architecture councils.
• Managed software development teams in Checkpoint Content Management Systems / Online Publishing Systems, provided support to Checkpoint product development effort for Checkpoint quarterly releases, as well as 24x7 production support.
• Managed team to complete software application and platform improvement projects (NSA TOCv2 migration, Service-Oriented Global Configuration Management system, Persistent ID management system).
• Managed systems engineers and Oracle DBAs in infrastructure improvement, upgrade, migration and revamp, managed systems/DBA team in production and development support.
• Managed lead technical project managers to oversee the creation, execution and delivery of multifunctional and complex technical projects.
• Publishing Systems Application Architecture Revamp - Redesign the entire workflow of content transformation and enhancement applications and processes. ID key functions to be modularized and parallelized so that these encapsulated functions can be scaled up quickly and can be selected in various combinations as needed through configuration changes and Communicated project status and issues to stakeholders, including leaders, team members, and senior managers and participated and wrote high level requirements, RFI and RFP proposals.
• Webstat - The project was to create a Checkpoint usage report application. A stats retrieval, storage and aggregation system, and a reporting application were created.
• Datalab Relocation - This was a project required by office move from xxx Hudson Street to xxx Broadway, NYC and Valhalla, NY. It involved network, power, and AC capacity/performance planning, building up and server migration.

Confidential

Lead Software Engineer

Responsibilities:

• Participated in design, implementation, and successful release of RIAG’s first Tax and Accounting online research product: Checkpoint.
• Designed and led team to implement a full featured Content Management/Publishing Systems for Checkpoint, a completely automated SGML content transformation, enhancement, and publishing workflow with distributed content processing on multiple servers for scalability. It allows content to have dynamic links with Oracle based, externalized link resolution systems and externalized TOC.
• Led team in design and implementation of web-based operational application (CMSTool) to monitor, configure and manage the entire Checkpoint Publishing workflow.
• Led team in design and implementation of Configuration Management System (CM) used for version control, build and deployment, as well as product definitions and application configurations.
• Led team in design and completion of Checkpoint Publishing Systems revamp to re-platform Checkpoint to using NOVUS, Confidential ’s enterprise data engine. Checkpoint was the first revenue-generating product migrated to NOVUS.
• Provided 24x7 on-call tech supports to the content management/publishing systems.

Confidential

Software Engineer, Sr. Software Engineer

Responsibilities:

• First software engineer hired for the new “online project”, which became Onpoint Plus and then RIA/ Confidential ’s Checkpoint.
• Developed hybrid online product model using DynaText (backend) and DynaWeb (frontend) using SGML content
• Designed and implemented a fully automated content processing/publishing workflow (UNIX shell, Perl, expect) for OnpointPlus running on SUN Solaris
• Provided UNIX system admin support to team members, created multiple environments to accommodate different development processes.
• Performed Oracle database installation and configuration on Windows and Solaris servers for ecommerce system.
• Conducted monitoring and performance tuning of the processing workflow on Oracle and Solaris
• Served as a liaison between business users and developers to ensure the accuracy and integrity of content.

Confidential

Information Specialist

Responsibilities:

• In house programming (UNIX, SGML): Automatic electronic content distribution, publishing stage tracking, auto-archiving, and indexing.
• Upgrade and improve development environment, workflow and tools for content capture, conversion, transformation, and enhancement to SGML
• UNIX (SUN Solaris) system administration support