SUMMARY:

• Experienced sr. project manager, sr. scrum master/agile coach, and release manager specializing in IT software application development, infrastructure, and networking projects. Work in the healthcare industry financial industries. Also experienced in enterprise project and program management related to finance and billing, mergers and acquisitions, and start - up project management offices. Experience with managing financials and budgets for large, multi-year, multi-million-dollar projects. Certified SAFe Agile Practitioner and Scrum Master.

PROFESSIONAL EXPERIENCE:

Confidential

Vice President, Release Management

Responsibilities:

• A member of the Shared Technical Services Group providing governance, compliance, and code deployment management for Confidential ’s mobile application and online banking services.
• Responsible for managing monthly integrated services and application code releases to production environment, providing oversight on governance and compliance requirements for individual projects contained within each release, providing testing oversight for regression, end to end, and production, defect management, creating release calendar dates and dependencies for the Mobile and Online Banking development teams, as well as, producing and presenting executive level reporting on release and project health.

Confidentia l

Assistance Vice President, Sr. Project Manager

Responsibilities:

• Mobile Technology, Global Business Services and Consumer Wealth Services Technology
• A member of the Shared Technical Services Group providing project management and program oversight for multiple development and engineering teams, including over-seas resources.
• Responsible for managing multiple projects/programs that will both enhance functionality and reduce risk for Confidential ’s Global Business Services and Consumer Wealth Services Technology organization. Manage timelines, milestones, risk assessment and communication, resource allocation, execution, and delivery.
• Responsible for coordination of resources between business and technology. Assist business partners to ensure processes required are designed and documented completely and accurately. Assist with presenting those requirements to the technology teams.
• Responsible for managing business analysts and development teams, coordinate cross-team meetings and communications, and provide reporting on project health and budget to executive leadership.
• A member of the core leadership team working in Global Business Services and Consumer Wealth Services Technology. Provide recommendations for best practices, standard operating procedures, and risks associated with overall delivery goals.

Confidential

Sr. Project Manager (consultant)

Responsibilities:

• A member of the Project Services group managing large scale financial services projects at the enterprise level.
• Responsible for managing multiple projects/programs that will both enhance functionality and reduce risk for Charles Schwab’s Retirement Business Services as part of the Advisor Services vertical.
• Responsible for coordination of resources between business and technology. Assisted business partners to ensure processes required were designed and documented completely and accurately. Assisted with presenting those requirements to the technology teams.
• Maintained financials, responsible for reporting to senior leadership, managed scrum masters, business analysts, and development teams, coordinated cross-team meetings and communications, identified and assessed risk, issues, and overall project health.

Confidential

Sr. Project Manager, Program Manager, Sr. Scrum Master

Responsibilities:

• A member of the Delivery Application Development and Infrastructure group delivering large applications to meet internal and external business needs.
• Responsible for management of very large application development projects to provide data for supply chain analytics and workflows related to savings and contract opportunities for hospital systems. Managed large, multi-million dollar budgets and tracked financial data to both total cost of ownership and original budget. Advised Product Management team of additional funding and resource needs. Responsible for communicating all project health information, including financial reporting, to senior leadership and executive teams. Delivered projects on time and within budget by managing risk and enforcing change processes in waterfall, agile, and SAFE practices. Acted as a liaison between the technical delivery/development teams and the business teams to ensure the business value proposition is met. Coordinated all discussions across the enterprise and development teams to ensure all requirements were fully vetted and understood.
• Responsible for vendor relationship management. Worked with vendors to confirm scope and draft statements of work in time and materials, fixed fee, and not to exceed formats.
• The program consisted of multiple teams running in parallel to meet the requirements of different aspects of the software. This software application required inputs and requirements from multiple portions of the business to ensure build accommodated the work flows internal to the application. To accomplish this, design and requirements sessions were held with the business first, technology teams next, and ultimately, active working sessions that combined both business and technology.
• Responsible for leading and coordinating all efforts related to operationalizing delivered applications.
• Assisted with the implementation and adoption of the SAFe and agile practices. As a certified sr. scrum master, managed PIP sessions (program planning) across multiple teams, as well as, acted as release and change manager (train engineer).
• Played a key role in the transformation to agile, as well as, the implementation of Rally. Coached and trained teams and leadership in agile practices including scrum, Kanban, lean, and XP.
• Managed large Cloud development and migration projects. Responsible for financial tracking, project planning, reporting, and communications related to Cloud build then migration of applications to that Cloud solution.

Confidential

Enterprise Program Manager, Sr. Project Manager

Responsibilities:

• As a member of the Enterprise Project Management Office, managed large, transformational programs crossing functional and operational areas.
• Responsible for the oversight and coordination of acquisitions with a very aggressive timeframe to convert and onboard full time and contract employees to W2 status and maintain more than a 95% execution rate. Additionally, very aggressive savings and financial targets were associated with Confidential acquisitions. Responsible for identifying back office efficiencies to obtain those savings and financial goals. Identified $2.3 million in efficiency improvements of back office processes by completing a business process mapping initiative.
• Managed initiatives to potentially replace both core financials and human resources systems (ERP). Managed the vendor selection and RFI/RFP processes, as well as, coordinated demonstrations and communicating business requirements to potential vendors.

Confidential

Sr. Project Manager, Sr. Scrum Master

Responsibilities:

• Managed multiple projects for Electronic Data Interchange (EDI). Managed the team responsible for the development and production release of SOAP + WSDL and MIME for B2B (business to business) exchange of data to comply with the CORE Phase II rules (Committee for Operating Rules for Data Exchange). CORE Phase II also included batch traffic via FTP + PGP over VPN. Additionally, security requirements were developed and implemented to comply with CORE rules. This involved HTTPS and WS Security specifically for real-time transactions.
• Managed the project teams responsible for design, development, and production release of the portal (web) access for electronic provider and vendor registration which enabled submission of EDI transactions, as well as, the self-service-ticketing feature allowing customers to open, track, and close service ticket requests via the web.
• Manage application development projects and implementations for healthcare payers to a secure transaction web portal allowing healthcare data to be transmitted efficiently while maintaining compliance and privacy. Lead efforts to evaluate and estimate project size and effort to develop timelines and budget. Direct internal technical personnel in business analysis, requirements docuentation, best practices, and development. Responsible for issue management, risk analysis and management, contingency planning, change control, and status reporting. Evaluate client needs and identify potential revenue