PROFESSIONAL SUMMARY:

• Over 10 years of professional experience as Project Manager,Project Coordinator, Business Analyst,Scrum Master and Software Application developer in Mainframe technologies.
• Certified Scrum Master (CSM - Scrum Alliance)
• PMP Certified.
• Capable of Leading multiple projects simultaneously.
• Extensive experience in handling Healthcare and Retail domain projects .
• Excellent knowledge in Core Application Design, Development, testing and production support.
• Good knowledge and experience in all the phases of Software Development Life Cycle (SDLC), client-management, Risk Management,Resource Management, Stake holder management and Inventory Management.
• Seasoned expert in interacting with stakeholders from various regions across the globe, gathering requirements through interviews, workshops, and existing system documentation or procedures, defining business processes, identifying and analysing risks.
• Experience of cross functional collaboration between technical, service delivery, support & commercial facing teams.
• Strong track record in high customer focus and attention to detail.
• Excellent communication & negotiation skills.
• Well experienced in handling Hardware and Software projects. Handled IT infrastructure and Software development projects.
• Business Process Management: Understanding and mapping the End-To-End Business processes and analyzing the opportunities for Optimization in terms of resource and cost. Spearheading process.
• Process Modelling: Performing business analysis and creating process model for to-be processes with various metro maps and process maps using Visio and pro-vision. Good understanding of Business Requirement Elicitation and Business Process flow.
• Strong analytical skills, problem-solving skills and Conflict Management skills.
• Experienced working on the project build using Agile and Waterfall methodologies.
• Familiar with Scrum, Kanban, Confluence (Atlassian Tools).
• Involved in conducting and facilitating Scrum ceremonies, estimate planning and design discussions for the project.
• Extensive experience in documenting test cases, reviewing and maintaining Test Scripts, analysing bugs, interaction with team members in fixing errors and User Acceptance Testing (UAT).
• Experience working on developing DB2 procedures and CICS.
• Ability to Multitask and effective in utilizing resources, reducing costs, improving processes and accomplishing the goals and objectives set by the management.
• Expert in risk, criticality and probability analysis in relation to project impact.
• Strong time management and organization skills.
• Highly experienced in tracking and reporting projects and assumed deadlines.
• Hands on experience in QuickBooks.

TECHNICAL SKILLS:

Programming Languages: COBOL, JCL, VSAM, ASYTRIEVE, PYTHON

Application Development Tools: File-Aid, File-Manager, FA, TSO/ ISPF and SPUFI, IBM PD Tools

Databases: IMS DB, DB2 FTP

Version Control Tools: Change man

Hardware: IBM Mainframe S390, Windows NT

Requirement Management Tools: Rational Requisite Pro, JIRA

Operating Systems: MVS OS/390, Windows

Ancillary Skills: MS Project, MS Excel, MS Word, Jira

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Attend and lead department meetings.Provide day-to-day direction and oversight over project engineering teams.Serve as a point of contact, working closely with vendors in coordinated deliverables, support, SOW's, and all organized joint delivery.
• Facilitate the capture and prioritization of project requirements.
• Lead, plan, schedule, track, and manage project deliverables, goals, and milestones; adjusts project plans and/or resources to meet changing needs and requirements
• Lead and manage department projects and other activities.Assess risks and create strategies for risk mitigation and project contingency planning.
• Update the project plan and publish/share regularly, including minutes and report to higher management.
• Identify and resolve project issues; ensures appropriate communication to project stakeholders.
• Process flow design and implementation.
• Ensure projects are completed in a timely manner by following up with action owners and facilitating decision-making.Design and maintain technical and project documentation
• Report on the progress of projects within the PMO on a regular basis.
• Serve as an escalation point for team members when things do not go as planned, and provide direction to resolve issues and clear blockages.
• Seek out opportunities for continuous process improvement across the organization.
• Working with various stakeholders at different levels and influencing positive outcomes.
• Work with multiple business and technical stakeholders to propose and deliver new/enhanced software designs and process changes through the use of technology.

Confidential

Sr Project Coordinator/Scrum Master/Business Analyst

Responsibilities:

• Lead and manage multiple products and projects across cross domains.
• Worked closely with all user groups from C level to technical and support team to ensure successful production implementation for multibillion dollar revenue initiatives. Roles and technologies covered varied across from being hands on analyst, SCRUM master, project and technical program manager.
• Acted as lead facilitator for projects that fall on both the application/engineering and infrastructure alike.
• Conducted user interviews, gathered requirements in plan box, and analyses of the requirements and tracking to completion.
• Experience of cross functional collaboration between technical, service delivery, support & commercial facing teams.
• Lead all phases of the functional/technical implementation of the project from the planning to post go-live, ensuring the of desired scope, timeline, quality, and budget.
• Developed strategies and tactics that support the project objectives, established timeline, resources, and project deliverables for each phase.
• Coordinated project activities to ensure effective use of resources and minimal disruption to the organization, while accomplishing project goals.
• Acted as a liaison between the business units, Developers, Quality Analysts and the technology teams onsite and offshore.
• Handled Software and Hardware Projects.
• Good in preparing Contract documents and maintaining Project Documents.
• Performed research activities to determine a list of possible vendors.
• Maintained project quality service by establishing and enforcing organization standards.
• Work estimate preparation and Risk Analysis.
• Manage scope and day-to-day operations of the project and report any scope changes.
• Executed project plans from planning phase till implementation and deployment.
• Experienced in SDLC.
• Experienced in handling Agile and Waterfall methodologies.
• Conducted Project review meetings to track the progress.
• Evaluated organizational readiness in advance of transition events. • Assist in managing the approach, tools and processes that will be used to support transition events. • Execute key activities within each integration phase; drive meetings and meeting note generation and open items matrix.
• Designed new systems including process flow, user interface, reports,.
• Requirement Gathering and Client Interactions.
• Reorganized the materials inventory system by incorporating balanced checks to ensure appropriate inventory levels at all times.
• Established good working relationships with customers/clients.
• Provided tools (JIRA) and facilitate SCRUM practices spanning daily touch points and planning and backlog refinements sessions with business users and technical management.

Confidential

Project Coordinator /Scrum Master/Sr Software Developer/Business Analyst

Responsibilities:

• Managed end-to-end delivery of projects.
• Efficiently resolved many client issues, often earning praise from clients for my efforts.
• Received annual performance based on solid evaluations from management.
• Accomplished fruition of multiple projects simultaneously by incorporating best practices.
• Coordinated all relevant departments, activities to ensure smooth flow of the project.
• Recommended business improvement process as part of the project to the client, which in turn ed multimillion projects to the company.
• Successfully managed and coordinated with all stakeholders, across the enterprise and across regions to ensure that project deliverables were delivered on time.
• Successfully implemented the various project phases, including planning, IT build, UAT, and system rollout.
• Providing solutions for improving the client’s business and processes.
• Functional and Technical Design presentation.
• Ensuring that the team has the required technical expertise to execute the project.
• This involves the identification of key technical areas related to the project and conducting sessions to plug any gaps.
• Work estimation and proper resource utilization.
• Provide full SDLC support to clients from initial client interaction and requirements analysis through design, coding, testing, debugging, implementation and integration.
• Helping the business development team with technical solutions on potential projects.
• Handling configuration controller roles.
• Provided tools and facilitate SCRUM practices spanning daily touch points and planning and backlog refinements sessions with business users and technical management.
• Managed different roles ranging from Software Developer,Sr Software developer,Business Analyst,Project Lead,Scrum Master,Project Coordinator and Manager.

Confidential

Responsibilities:

• Successfully implemented the various project phases, including planning, IT build, UAT, and system rollout.
• Functional and Technical Design presentation.
• Ensuring that the team has the required technical expertise to execute the project.
• Provide full SDLC support.
• Helping the business development team with technical solutions on potential projects.
• Handling configuration controller roles.
• Provided tools and facilitate SCRUM practices.
• Provided backup support to to the team which was highly admired .
• High attention to detail with a high level of accuracy.
• Coordinated all relevant departments, activities to ensure smooth flow of the project.
• Recommended business improvement process as part of the project. w
• Provided exceptional support to manager and co-workers which increased overall efficiency by 30%.
• Organized workshops, seminars, cross-institutional networks and programs.
• Achieved appreciation letter for arranging team meetings and publishing accurate minutes.
• Prepared memos, invoices, reports, and financial statements through word processing, spreadsheet, database, and presentation software such as PowerPoint.
• High attention to detail with a high level of accuracy.