SUMMARY

• Sr. Business Analysis professional with 6 years of work experience.
• Excellent skills in writing Business Requirements Document, Use Case Specifications, Functional Specifications, Systems Design Specification, and Systems Requirements Specification.
• Experienced working with various methodologies such as Waterfall, Agile Scrum, Rapid Application Development (RAD), and Rational Unified Process (RUP).
• Ability to prepare RTM (Requirements Traceability Matrix) and requirements analysis & design.
• Proficient in creating UML diagrams for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams and Class Diagrams, and document them using MS Visio, draw.io and lucid chart.
• Knowledge about EDI transactions including 270, 271, 837 and great knowledge on HIPAA principles.
• Experience Working with Member and Provider Data Management
• Worked on Project management tools such as JIRA, Azure Devops and AHA.
• Experience working with Developers, ETL teams and Data Warehousing teams.
• Knowledge of banking concepts including but not related to Retail Banking, Investment banking, capital markets and financial services.
• Hands - on in conducting JAD sessions and interviews with Subject Matter Experts (SMEs) and Data Stewards to understand the business process, business rules, and data requirements.
• Highly skilled in transforming the needs of Business Users and Stakeholders to the Functional/Technical Requirements.
• Analyzed and defined business processes for both “AS-IS” and “TO-BE” flows
• Working knowledge in creating Test Plans and Test Cases to ensure Quality Assurance and to test all the business requirements.
• Coordinated with Analysts, Managers, Developers and Testers for complex projects during the SDLC.
• Worked with the project team to determine appropriate Test/Deployment Plans, and supported the product launch.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, VA

Responsibilities:

• Worked with key project stakeholders and business partners to plan and convey business vision for capital projects.
• Distilled differing messages and needs of business and IT partners into a single and steady vision with thorough documentation utilizing standard business artifacts.
• Supported short and long-term operational/key business activities through analysis using Kibana.
• Developed and implemented effective/strategic business solutions through research and analysis of data and business processes.
• Worked on creating mapping documents for various client onboarding.
• Worked to create Requirement traceability matrix for cross ART projects.
• Worked on Agile Methodology and Hybrid Waterfall Methodology.
• Analyzed data to get insights into performance issues.
• Coordinated with Project Manager, Designers, Software Development Team and Testing Team to enable successful projects by meeting and delivering on agreed up timelines.
• Worked on writing stories in JIRA and portfolio ‘epics’ in AHA.
• Worked closely with project manager in documenting weekly status updates, scorecards, tracking milestones, preparing burndown charts and risk analysis.
• Consulted with clients to define technical solutions that met business requirement and created product roadmaps.
• Produced and maintained Requirement Traceability Matrix to uniquely trace identified business requirements to general design to testing as proof that requirements requested had been developed into a solution.
• Interacted directly with clients through calls and face-to-face meetings to finalize designs for new requirements for every sprint release.
• Performed analysis, review and estimation of client requests, reviewing system requirements and client documentation.
• Performed SQL Data Analytics to drive up user experience.
• Worked with ETL, Data warehouse teams to implement proper storage and reporting of case data
• Prepared Functional Specification Documents (FSDs), Screen Mockups and UML Use Cases.
• Acted as Team Lead between client and technical teams with both front end and back-end teams.
• Worked on translating business requirements into functional specifications.
• Reviewed Functional Specification Documents (FSDs) and tracked requirement issues to closure.
• Developed reporting features using Agile sprints.
• Prioritized and logically grouped features for each sprint.
• Utilized Agile methodology to develop procedures and create a Business Requirement Document.
• Prepared Use Cases, Page Specs and Report Specs.
• Helped with test case preparations, defect management and resolved defects while helping with over all end-to-end product delivery

Environment: MS Office, Postman, Swagger, Kibana, SQL Server, MS Project, Server, MS Visio, Java, XML, Azure, ClearCase, JIRA, AHA, RTM, Data Analytics, Reporting, Data Warehouse

Sr. Business Analyst

Confidential, Chicago, IL

Responsibilities:

• Created User stories in JIRA after having good understanding of the intranet application.
• Created User Experience Wireframes using Moqups tool
• Experience integrating with Temenos API Retail banking solution post acquisition of a credit union.
• Worked with Analytics teams to come up with ways to tailor retail banking products based on customers and to attract new customers
• Wrote Requirements and data mapping file for QUANT API integration.
• Created Use Case Diagrams in MS Visio to create business process management notations.
• Participated in the application development meetings to clarify the business logic and provided the business scenarios to the development teams.
• Participated and contributed in daily stand-up meetings, sprint meeting and sprint review meetings.
• Managed scope and change throughout the SDLC process of the application.
• Participated in user acceptance testing and created test strategies with developers and testers.
• Conducted presentations using MS PowerPoint and provided support for business users to familiarize themselves with the application.
• Created Requirement Traceability matrix for smooth project rollout.
• Participated in preparing the basis for project vision and scope documentation.
• Participated in the Logical and Physical Design sessions and developed Design Documents.
• Worked with developers to made sure that they understood the Use Cases.
• Designed and implemented basic SQL queries for QA Testing and Report/Data Validation.
• Used SQL queries to find valuable insights into customer and user behaviors.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.

Environment: Agile/Scrum, MS Word, MS Excel, MS PowerPoint, Windows 2000, HP Quality Centre, RUP, UML, HIPAA, SharePoint, EDI, MS Office, MS Project, SQL, MS Visio, Moqups, Retail banking, capital markets, investment banking, Temenos, API, JIRA, Data Analytics

Business Analyst

Confidential

Responsibilities:

• Conducted one-to-one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Worked with Utility clients and analyzed their business model to understand investment worthiness with help of financial analysts.
• Worked with executives to understands potential red flags in purchase of utility stocks.
• Assisted Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Identified internal and external system requirements, design and configuration set-up.
• Developed strategic partnerships with the Business Units to develop a solid knowledge base of the Business Line, including the Business Plan, Products and Process.
• Translated the Business needs into System Requirements, communicating with the Business on a broader scale and with an in-depth view.
• Collected Business Requirements to set rules for proper data transfer from Data Source to Data Target in Data Mapping. Developed and maintained sales reporting using MS Excel queries, SQL in Teradata, and MS Access.
• Enable efficient data warehousing procedures using SQL
• Designed and developed Project document templates based on SDLC Methodology.
• Developed Business Requirement Document as well as High-Level Project Plan.
• Functioned as a primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.
• Generated SQL queries to develop risk reports.
• Developed Functional Specification Document and Supplementary Specification (Non-Functional) Document.
• Participated in the Logical and Physical Design sessions and developed Design Documents.
• Worked with developers to made sure that they understood the Use Cases.
• Designed and implemented basic SQL queries for QA Testing and Report/Data Validation.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.
• Develop User Manuals and Training Manuals as per project specifications and timelines.

Environment: MS Office 2003, Enterprise Architect, ITIL, Crystal reports MS Project, Rational Test Manager, BMC Atrium CMDB Enterprise Manager, Teradata, Lending 360, Digital Banking, Retail Banking, Investments, Portfolios, Data warehouse