SUMMARY

• 8+ years of Industry experience as a Business Analyst wif solid understanding of Business Requirements Gathering in Confidential insurance domain, Business Process Mapping, Evaluating Data Sources, Translating Requirements into Specifications and Application Design in Insurance domain.
• Extensive Experience in Gap analysis to compare As Is wif To Be business processes and offered solutions.
• Major experience in Insurance suite product(s) like Guidewire, Duck Creek and wif other proprietary insurance applications.
• Experience in security background delivered Incident Response investigations and point - in-time cybersecurity assessments dat provided enterprise customers wif both a deeper understanding of their security posture. Strong understanding of potential malicious activities wifin their environments.
• Hands on experience in Working extensively on the Data hub and Info center of the Guidewire portal.
• Experience in using reporting tools like Business Objects, Cognos and visualization tools like Tableau
• Experience in SQL Server Reporting Service (SSRS), Executing Queries and Running Store Procedures.
• In-depth knowledge of conducting User Acceptance Test (UAT), data quality checks using SQL, gap analysis and Requirement Traceability.
• Experience in Microsoft Office Suite including Excel, PowerPoint, Word and Outlook, and other various claims systems such as IBM Document Manager (DM) and Claim Center.
• Knowledge in the ETL (Extract, Transform and Load) of data into a data warehouse/data mart and Business Intelligence (BI) tools like Cognos, Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Hands on experience in versions of Guidewire Claim Center and Billing Center.
• Expertise on thorough elaboration of change request story cards for both GuideWire Policy Center and GuideWire Portal (GPA) on Commercial Auto and Workers Compensation LOB's.
• Experience in developing business user friendly workflow designers and orchestrators, preferably based on BPMN standard and open source.
• Excellent experienced in data Extraction, Transformation and Loading ETL using various tools such as SQL Server Integration Services SSIS
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Experience in data analysis, data visualization using Tableau/Microsoft Power BI, model building wif machine learning algorithms for prediction and forecasting using data (historical or time series wif regression techniques), using statistical/econometric tools like SAS and R, data mining using python, SQL, Hive, etc.
• Experience in Personal Property Casualty and Commercial Automobile Product knowledge, Reinsurance for Commercial Property Casualty, Group and Life Insurance Systems.
• Good Knowledge on Change Management across the entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Proficient in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure dat all aspects of a Project follow the Business Requirements
• Experience in testing implemented systems and system changes including liaising wif QA teams to develop test cases, test plans, test scenarios, and generating test data; and conducting manual testing
• Extensive knowledge of Policy Admin system and related operations like New Business, Endorsements, Billing and Claims in property and casualty - Personal Lines.
• Having strong knowledge of Designing and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various complex data driven methodologies including rendering the ACORD Forms for commercial lines integration wif Documentation.
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Proficient in Technical and Business Writing, Business Process Flow, Business Analysis and testing various methodologies.
• Experience in SQL Server Reporting Service (SSRS), Executing Queries and Running Stored Procedures.
• Experience working on Project Management tools (MS Project, Rally) and in Re-Insurance claims/Policy, banking applications, Personal Auto Insurance claims, Workers Compensation Insurance claims, General Liability claims, Property Claims.
• Extensive experience in gathering requirements through Joint Application Development (JAD) sessions, Group Interviews and functional requirements in the Property and Casualty Insurance including Risk, Policy Sales, Policy Administration System, Receivables and Payments, across personal and commercial lines of business.
• Well versed knowledge in SQL queries, OLTP, and OLAP system for Data Mining and Data Profiling.
• Expertise in UML (Context diagrams, Use Case Diagrams, State diagrams, Sequence diagrams, activity diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Proficient working wif multiple Agile and Scrum teams in continuous delivery approaches and best practices, and supporting scaled agility guiding Scrum, Kanban teams.
• Excellent in developing Use cases, User Stories and Conceptual Data Models and conducting Data Analysis, Data Mapping, Data Profiling, Gap Analysis.
• Proficient wif defect tracking tools like JIRA, and Quality Center and Deep understanding of DevOps and SRE practices.
• Strong Experience in managing requirements discovery sessions wif SMEs from various business areas including Policy Quote, Policy Issuance, and Policy Administration for Commercial, Personal, Workers Compensation, Specialty insurance and various Insurance Policy Administration Systems (PAS).
• Experience working on Guidewire Claim Center, Policy Center and Billing Center and on Guidewire Policy Center as well Duck Creek Integrations and Configuration User Stories.
• Good Insurance business knowledge wif project experience in various LOB's such as Personal (Auto, Dwelling, Home owner) and Commercial (Commercial Auto, Workers Compensation, Commercial Property, General Liability, Business Owners Policy (BOP).
• Extensive understanding & experience of migrating insurance suite solutions to Guidewire, Duck Creek solutions.

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Senior Business Analyst

Responsibilities:

• Conducted JAD sessions allowing different stakeholders to communicate their perspective wif each other and resolving issues to come to a quicker agreement.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Worked on visualizations in PowerBI while scheduled visualizations and analyses on R-markdown for easy sharing and presentation.
• Reviewed reinsurance contract and amendment language for accuracy and appropriateness
• Performed Analysis of business requirements and system requirements of the client and also for Property and casualty modules.
• Used SQL, Python, Excel, and other tools to create reports and develop practical solutions to challenges for operations, engineering, and sales.
• Created various use cases related to GPA functionalities for business users (agents); new claims, quotes, access to updated business products, Frequently presided over the BA touch point meetings and BA team meetings to listen to open concerns, document them and solve them.
• Prepared High Level Logical Data Models and BRD's (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Verified & validated the data-mapping by verifying various accounts details in various banking mainframe regions using test scripts in Quality Center & filling defect logs if any.
• Worked on ACORD Property and Casualty Standards and ISO (Insurance Services Office) tools and conventions.
• Designed high level ETL architecture for overall data transfer from the source server to the Enterprise Services Warehouse which encompasses server name, database name, accounts, tables and direction of data flow, Column Mapping and Metadata.
• Responsible for the development of a Data Warehouse for personal lines property and casualty insurance.
• Supported security mission by performing security assessments, and providing tooling, training & support for software teams.
• Involved and reviewed TSQL/SQL queries and stored procedures to process, analyze and implement data integrity initiatives for various business units.
• Used management software tools, such as MS DevOps, Jira to effectively lead, manage, monitor and control project activities.
• Mentored and trained staff on Process Modeling, Process Simulation Workflow Role Participation in the BPMN
• Involved in Designing business requirements & systematic approach based on project scope and SDLC.
• Analyzed and recommended procedures and guidelines for Fully Insured and Reinsurance products for the entire organization, Coordinated daily Meetings (Agile methodology), Project Planning, sprint planning, sprint review and sprint retrospective.
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating wif the project manager and technical lead.
• Established a RUP (Rational Unified Process) centric business analysis methodology and Worked on Developing RUP analysis model using object-oriented design concepts dat include entity classes, use Case diagrams and Sequence diagrams using rational Rose to enable developers and stakeholders for a clear comprehension of the business process.
• Worked on Developing UML Use Case models using Rational Rose, workflow and Screen Shots for the application.
• Strong understanding of rating in Property and Casualty, worked on business and functional requirements to identify potential enhancements to AWD and develop requirements/specifications for testing AWD implementation.
• Supported the improvement and updated of PowerBI dashboards, tools dat provide labor market intelligence for the VSA
• Translated business requirements into functional requirements and prepared an extensive project plan to reduce inter-company transactions in equity derivatives and foreign exchange trades.
• Facilitated JAD sessions wif end users, development and QA teams. Performed requirements modeling and developed analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Responsibility included modifications to a customer's mainframe system to support new product features or regulatory requirements and, in some cases, involved a system upgrade.
• Responsible for managing communication and expectations of system vendors, the former parent company IT and business departments, various business units (underwriting, claims, reinsurance, accounting, and IT) and assisted the QA team in executing Test plans and wrote Test Cases.
• Used Cognos Connection for organizing, security, scheduling and distributing reports.
• Closely worked wif Design and development of the data load process using XML Style sheets and ACORD.
• Definition of the golden sources for all employee data to con of project aims at modernizing Policy Admin systems and Billing system environment and gain increased flexibility in the policy admin process, by implementing Guidewire Policy Center and Billing Center from Guidewire.
• Maintained key records for purposes of Compliance review and/or regulatory inquiry. Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Worked on Data mapping, logical data modeling used SQL queries to filter data wifin database tables.
• Involved in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
• Improved overall security to include the creation of training programs and conduct security assessments through vulnerability testing and risk analysis, develops and implements scans to effectively detect malicious software/hardware
• Performed data mapping and data extraction management along wif data cleansing while migrating data from legacy system to Guidewire Policy Center wif Guidewire Data Hub.
• Responsible for analyzing the business process, creating requirements documents, maintaining vision documents, supplementary specification documents, and developed use cases.
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• As the only CBAP in the team, independently conducted requirement gathering workshops wif business stakeholders (billing supervisors, disbursement specialists, account specialists, admin specialists, claim specialists) product owner, scrum master, lead developer, and Guidewire consultants to document functional requirements using user stories for the new billing and claims module.

Confidential, North Richland Hills, TX

Sr. Business Analyst

Responsibilities:

• Involved in managing the defect life cycle - conducting daily defect tracking meetings, reporting and reviewing the defects, assigning the open defects to developers, and re-testing the fixed defects.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data, Created business-process diagrams using MS Visio (according to BPMN)
• Managed Requirement Traceability Matrix to ensure test cases are traceable to requirement specifications.
• Actively facilitated complete UAT process - creating UAT schedules, testing guidelines, managing feedback, follow-up, and resolving open issues.
• Discussed, understood & documented the business requirements for each work item in the release / sprint and attached it to the work item in JIRA, Improve the work item description as per the agreed format for writing a user story.
• Utilized reporting systems such as PowerBI and Excel to produce timely and accurate insurance data and commentary.
• Managed the Code Merges after major, monthly and emergency releases of Guidewire Suite Applications for all centers in production, including Quote and Bind Portal Application.
• Participated and assisted the scrum master in conducting daily Scrum meetings and Sprint review meetings to ensure development goals are met wifin four sprints.
• Communicate wif Customer Service on ACORD Forms design and other technical problems.
• Worked on reporting and estimates for Property & Casualty (P& Confidential ) on Guidewire Claim Center implementation.
• Created UML diagrams including Activity and Sequence diagrams, Worked wif the Rating team to gather requirements for Rating Engine (rate books, rating table, rate parameters, versioning, rating routine, rating worksheet, import and export of XML and correcting per specifications.
• Actively participated in JAD sessions for overcoming project issues relating to data processing, user interface, and downstream system interactions.
• Aligned wif the Guidewire Policy Center work stream and worked closely wif Billing Center, Integration, Rating, Claim Center, Data Hub.
• Worked closely wif the business teams to analyze the business requirements and developed ETL specifications for source data validation, transformation and loading into the target data mart.
• Worked closely wif production underwriters to review commercial property insurance renewal and new business opportunities to ensure proper risk identification, analysis and assessment and the development and growth of a profitable portfolio of business.
• Created Tabular Reports, Matrix Reports, and distributed reports in multiple formats using SQL Server Reporting Services (SSRS) in Business intelligence development studio (BIDS).
• Worked on Workers Compensation, Commercial Insurance as well as Property & Casualty Insurance & its various intricacies.
• Worked on AWD to monitor the dashboards and analytical reports which provide real-time access to mission-critical data.
• Worked on Property and Casualty insurance company as an Underwriter wif Solid understanding in Property and Casualty.
• Worked wif developers in writing complex SQL queries to resolve data issues in source system databases.
• Provided recommendations to improve cybersecurity posture going forward and Performed knowledge transfer to prepare customers defending against threat landscape
• Created technical impact documents, data mapping documents and defined ACORD mappings for various interfaces based on knowledge of business needs and working closely wif senior department managers and key department members wif limited supervision.
• Involved in the migration process from Mainframe, Policy legacy systems to Guidewire applications.
• Worked wif requirements management, workflow analysis, source data analysis, data mapping, Metadata management, data quality, testing strategy and maintenance of the model. Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Conducted gap analysis and made As-is-to-be diagrams to understand new business requirements and challenges in implementing new modules of Billing Center and Claim Center over the existing billing and claim management systems
• Assisted in development of Guidewire training and transition documents for the upgraded version of the existing system technology and process improvements.
• Performed complex SQL queries for retrieving data from the database, generating ad-hoc reports, and conducting data validation testing.
• Assisted QA team in developing test strategy, and test cases and actively monitored various types of testing - functional testing, Progression testing, system testing, load testing, smoke testing, and regression testing.
• Worked on various policy administration & industry standard tools such as Guidewire Policy Center, Billing Center, and Claim Center and ACORD standards wif insurance laws, regulations and company policies.
• Involved in documenting customization requirements, business rules and data migration requirements for the Implementation of Guidewire Claims Center and Policy Center.
• Worked on GPA web portal using web services, helped wif mapping and process flow diagrams.

Confidential, St. Petersburg, Florida

Business Analyst

Responsibilities:

• Involved in designing business requirement collection approaches based on the Agile SCRUM SDLC Methodology.
• Provided input and technical help to Product Management for the upcoming base product for Guidewire suite of applications.
• Successfully coached the development team in the adoption of SCRUM as a process skeleton, so as to enable the team to deliver higher quality, higher value software faster thus, improving time to market.
• Coached and motivated the team to be self-organizing while enforcing best engineering practices thus, improving time to market and reduced defect count.
• Tracked team velocity and Sprint progress using Sprint burndown chart and Release burndown chart and conducted time boxed Daily SCRUM meeting and resolved impediments wif assistance of Product Owner.
• Involved in mentoring specific projects in application of the new SDLC based on the RUP, especially from the project management, requirements and architecture perspectives.
• Provided data workflow, including legacy system profiling, mapping of data, documentation of business rule validations, and reconciliation of historical claims data for an enterprise integration of Guidewire Claim Center.
• Involved in management of a reconciliation project wif as main objective: detect, log and resolve the differences between all the employee data systems used by the bank.
• Documented business processes using business process modeling notation (BPMN) to transfer business knowledge and requirements into technical specifications for building and adapting systems utilizing Appian's BPM Software Suite.
• Understood the Business Logic, User Requirements and test-objectives to develop Use Case Scenarios
• Expertise in facilitating and conducting Joint Application Development (JAD) sessions wif Business Clients to identify business rules, functional and non-functional requirements
• Assisted end-users in articulating business requirements and coordinated workshops and brainstorming sessions.
• Worked on UAT testing and took signoff from the Commercial line of Property & Casualty business users.
• Extracted data from multiple data source, write python (scrapy package, selenium) scripts to scrape data and images from ecommerce websites (web scraping)
• Improvement of employee data quality wif process review and sourcing analysis.
• Definition of the golden sources for all employee data to con the project aims at modernizing Policy Admin systems and Billing system environment and gain increased flexibility in the policy admin process, by implementing Guidewire Policy Center and Billing Center from Guidewire.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio and Rational Rose.
• Primary activities include data analysis identifying and implementing data quality rules in IDQ and finally linking rules including Address Doctor to PowerCenter ETL processes and delivery to MDM Data Hub and other data consumers.
• Organized Joint Application developments (JAD), Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions.
• Provided key initiatives in working wif users in defining project and system requirements and Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Analyzed the business and functional requirements of the application and developed detailed test plans, test cases in Test Director.
• Conducted Joint Application Development (JAD) sessions wif IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively wif them
• Responsible for the development of a Data Warehouse for personal lines property and casualty insurance
• Conducted JAD sessions wif CRM SMEs, system architects, technical teams and other stakeholders for open and pending issues.
• Documented software defects, using a bug tracking system, and also report defects to software developers Involved in Planning, analyzing bugs, Execution and Bug Tracking.
• Monitored bug resolution efforts track successes. Identify, analyze, and also document problems wif program function, output, online screen, or content.
• Evaluated and recommended software for testing or bug tracking Utilized Test Director for defect tracking, Excel for managing the test scripts.
• Created data mapping documents to map the data fields, which assist the middleware team to route and parse interface messages between different applications.
• Extensively used Test Director to review and update the status of the entire testing process.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML and Business Process Modeling.
• Developed automated Test Scripts in Win Runner using Test Script Language (TSL) for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOAD using UML.
• Performed requirement analysis, went through all the use cases and issue logs.

Confidential, Irving, TX

Business Analyst

Responsibilities:

• Responsible for acting as a liaison wif operational and financial management, systems support and sales to identify business opportunities. Developed a file of ACORD Forms used as the standards in all Property and Casualty markets, for both Personal and Commercial Lines of Business integration requirements wif Guidewire Billing Center and Claim Center.
• Defined security control frameworks to protect PII and other types of data, Performed control assessments against regulatory frameworks wif ability to communicate gaps to IT and business partners.
• Designed, Developed and created reports/dashboards using advanced knowledge of Microsoft Excel, SQL and reporting tools like PowerBI, Tableau along wif demonstrated attention to detail.
• Maintained and filed the company reinsurance claims and provided a financial report to the management team.
• Created technical impact documents, data mapping documents and defined ACORD mappings for various interfaces based on knowledge of business needs and working closely wif senior department managers and key department members wif limited supervision.
• Cooperated wif various teams during the user acceptance testing (UAT) of the final product.
• Worked on Guidewire's UI testing in Policy Center and Billing Center Screens for Personal lines business defined the page layouts, reports templates and dashboard layouts for reservation monitoring and for gathering usage statistics.
• Involved in documenting customization requirements, business rules and data migration requirements for the Implementation of Guidewire Claims Center and Policy Center.
• Worked as Business Analyst for the project on Workers Compensation line of business to gather and document as is flow and future business flow using Guidewire Policy Center.
• Verified various accounts details in various banking mainframe regions using test scripts in Quality Center & filling defect logs if any.
• Worked closely wif integration requirements wif Docs and Forms, Policy, Rating, Customer Data Hub, Risk Report, Portfolio management, Policy Service.
• Helped in implementing Guidewire Policy Center through an Agile Scrum development model.
• Wrote SQL queries to retrieve and validate data, prepared for a data mapping document and on SharePoint to maintain up to date changes to any artifact, version controlling and controlling duplication of effort.
• Established a RUP (Rational Unified Process) centric business analysis methodology and Involved in Designing business requirements & systematic approach based on project scope and SDLC.
• Reviewed and approved Test plans and Scripts for accuracy
• Worked on MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint MS Project for data migration into the CI System Knowledge Database in Microsoft SharePoint.
• Performed Integration testing, System testing, Regression testing and Performance testing of Billing Center, Policy Center and Payment manager in Guidewire application based on the business requirements.
• Worked at a Property and Casualty insurance company as an Underwriter.
• Involved wif the technical team in understanding the XML file format required for Split loss process and Billing process.
• Liaison between business users and project team for requirements management for Commercial, Personal, Workers Compensation, and Specialty insurance; documented "AS-IS" and "TO-BE" business processes across various lines of business.
• Reviewed reinsurance contract and amendment language for accuracy and appropriateness, Conducted User Interviews and WorkShops to gather accurate Business Requirements.
• Conducted JAD sessions allowing different stakeholders to communicate their perspective wif each other and resolving issues to come to a quicker agreement. Worked wif underwriters, actuary to determine the rating algorithms for TO BE system.
• Identified Use cases from the Functional requirements and wrote Use Case Specifications and created business process workflow diagrams (Activity diagrams, Sequence diagrams, Collaboration diagrams).
• Utilized JIRA to communicate constantly changing functional and design requirements wif business users and developers, Involved in DevOps migration processes for build and deploy systems.
• Assisted QA team in executing Test plans and wrote Test Cases.
• Worked on analysis of business requirements and system requirements of the client and also for Property and casualty modules.
• Wrote PL/SQL statements and stored procedures in Oracle for extracting as well as writing data.
• Responsible for analyzing the business process, creating requirements documents, maintaining vision documents, supplementary specification documents, and developed use cases.
• Worked on GAP analysis on the traditional claims system and newly integrated Policy Center.
• Created detailed Use cases, BPMN flows, Functional Specifications, UML diagrams to remove ambiguity of the requirements communicated by clients or SMEs.
• Collaborated wif quality assurance/quality control to ensure dat the final product met all the requirements.
• Involved and reviewed T-SQL queries and stored procedures to process, analyze and implement data integrity initiatives for various business units.
• Maintained key records for purposes of Compliance review and/or regulatory inquiry. Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.

Confidential, Costa Mesa, CA

Business Analyst

Responsibilities:

• Managed the daily operations, health and maintenance of cybersecurity technology portfolio related to Cybersecurity Awareness.
• Facilitated JAD sessions wif SMEs and business analysts from other feeder systems for a detailed analysis and a better understanding of impact of various projects on each other.
• Suggested measures and recommendations to improve the current application performance.
• Review reported defects and determine the defects category (missed requirement vs. Enhancement requirement vs. Defect).
• Worked on quick quote user stories for Homeowners and Commercial Property policies.
• Prepared and maintained weekly status reports regularly to communicate project status to key stakeholders reviewed test plans and facilitated test execution to ensure the system meets requirements and documented the Test Scripts and User Training documents.
• Maintained a requirements traceability matrix to keep the clients and all the teams up-to-date wif the current progress of the project.
• Build thoughtful and detailed models (such as regression analysis and classification using R/Python) to support business cases and to forecast the outcomes
• Participated in a requirements workshop for implementing policy and billing modules of Duck Creek.
• Successfully performed complex analysis and broke down to a simple requirement to be able to capture in the system.
• Performed analysis to evaluate the associated benefit, considering both qualitative and quantitative factors, as well as the associated cost, risk and impact to business users, processes, and systems.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Participated user acceptance testing cycle; worked wif business users to define business scenarios, user acceptance test cases and user acceptance criteria.
• Conducted scenario analyses of the requirements to align wif the business objectives for effective testing of reports.
• Elicited Business requirements and business needs as part of an Agile Scrum team.
• Determine the functional requirements, non-functional requirements and user stories, Created business requirements document and functional requirements document.
• Liaison for projects wif other corporate departments, including Executive (Underwriting, Billing, Accounting), Business Intelligent, as well as vendor relationships.
• Assisted wif the development of test plans and strategies, coordinated testing events, and executed test cases in support of changes to business systems.
• Tracking business reporting issues on JIRA by creating problem statements dat help break down the underlying issue.
• Assisted the Team in determining if and how new systems may improve process flow and business function.
• Worked on data analysis of the survey created in the application using SQL and JSON structure.
• Developed strategies wif Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing)
• Worked as gathering business requirements for Duck creek, PEGA, .NET, Angular JS, EXT JS and mainframe applications, based front end and back-end application, client/server architectures, legacy and web-based systems.
• Worked on cybersecurity plans, controls, processes, standards, policies and procedures aligned wif IT and cybersecurity standards.
• Collaborated wif business stakeholders and IT partners on assessing impacts of new initiatives and assisted in the development and execution of implementation plans, including the creation of backlogs, estimation of effort, and identification of tasks.
• Created Tabular Reports, Matrix Reports, and distributed reports in multiple formats using SQL Server Reporting Services (SSRS) in Business intelligence development studio (BIDS).
• Collaborated wif the business and technical stakeholders to accurately document report, functional, non-functional and data requirements while ensuring compliance wif corporate standards.
• Collaborated wif various levels of stakeholders, engaging them in constructive discussion, driving consensus, and managing conflicts and negotiating requirements in relation to priorities.
• Worked on Duck Creek Session XML and Data Model for Commercial Auto, Commercial Property and General Liability, Used Rally tool for requirements management and tracking user stories in a sprint and product backlog.
• Used JAD sessions, brainstorming sessions and personal interviews to acquire business requirements from business users and stakeholders.
• Collaborated wif Quality Assurance Analyst in Automated and Manual Black box testing using Mercury's WinRunner.
• Generated financial forecasts for the given project by using the scope of the system and Worked intensively on data warehouse and smart design sessions for both Logical and Physical design.
• Managed all the requirements in the repository, making requirements available to all team members. Used share point portal for deploying the Cognos reports for end user access.
• Created Master child packages as an ETL strategy to populate dimensions and facts
• Conducted Visio to develop a use case model. Produced a development plan for the overall project and prototypes.
• Worked in a mainframe environment and used SQL to query various reporting databases.
• Worked wif Kanban teams in aligning Infrastructure Kanban Backlogs and defining structure for prioritizing work, Involved in analysis and underwriting for Property Casualty Insurance, claims which offers personal lines auto, homeowners.
• Worked closely wif Engineering Feature teams to provide DevOps support as needed in Azure Cloud and Developed use cases reports, user interface prototypes, BPMN and workflow diagrams using Visio.
• Produced professional quality outputs and artifacts as needed (e.g. tables, graphs, presentations as appropriate