SUMMARY

• Over 12+ years of experience in the IT industry as a Business Analyst. In - depth experienced in gathering user requirements, documenting requirements, technical writing, business analysis, system analysis, testing, and implementation of projects.
• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional and technical requirements.
• Proficient in conducting requirement gathering sessions, JAD sessions, and Interviews with Stakeholders, Business Users and SMEs (Subject Matter Experts) to understand detailed functional aspects of business process and carefully recorded the requirements in a format that can be reviewed and understood by both business and technical teams.
• Knowledge in Analyzing, Creating and Reviewing of Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), System Requirement Specification (SRS), and User Story document.
• Having thorough knowledge of SDLC Environment including Agile, Waterfall and RUP.
• Performed requirements modeling and developed analysis diagrams, activity diagrams, data models, and use-case realizations using RUP tools in agile.
• Worked with a rational suite of tools to create requirements documents using Requisite Pro, and track defects using Clearquest.
• Experienced with solid techniques in gathering business requirements for data initiatives that address data sources, data integration, data flow and analytics capabilities.
• Proficient in configuring Google Analytics and Omniture SiteCatalyst, and worked with internal staff and clients to define strategies for web analytics, search engine optimization and sponsored search marketing.
• Experience testing implemented systems and system changes including liaising with QA teams to develop test cases, test plans, test scenarios, generating test data, and conducting manual testing phases (regression, smoke, end-to-end, and functional).
• Proficient in conducting Impact Analysis, Gap Analysis, SWOT Analysis, Cost Benefit Analysis and Risk Analysis.
• Expertise into creating Sequence diagrams, structured diagrams, Activity diagrams, System Flow charts and Use case diagrams.
• Good control and Usage on MS Excel, MS Word, MS Visio, MS Project, JIRA and Valley, Tableau, Power BI, MySql.
• Worked with Business teams and Scrum Master on daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Strong problem solving and analytical skills in designing, developing and implementing business processes using new approaches and technology.

TECHNICAL SKILLS

SDLC: Scrum, Agile and Waterfall

Microsoft Tool: SharePoint, TFS, Office 365, Office Suite, Project, Visio, SQL, MS Azure, DevOps

Requirement/ Project Management Tools: Requisite Pro, JIRA, Basecamp

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Competitive Intelligence and Market Research Analysis

Servers: Windows, UNIX, Apple, Apache, Linux, SQL Server

Analytics: Google Analytics, Site Manager, Compete, Web Trends, Crystal Reports, TFS, WebTrands, Omniture SiteCatalyst

UtilitesRational Rose, SPSS, HP Quality Center:

BI Tools: Tableau

Scripting: HTML, SQL, JavaScript, XML, Python

Other Tools/Tech: Confidential, Remedy, Confluence, SalesForce, Acrobat, Siebel

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential

Responsibilities:

• Took complete responsibility related to information gathering and documenting the Business Requirements both functional and system requirements.
• Provided week-to-week tactical objectives to scrum team, and provide quick JIT decisions to system level questions and defect triage.
• Defining the road map and prioritizing the backlog of work to meet the vision in a timely manner to meet market and customer demands
• Tracked budget and delivery of engineering projects and releases
• Collected useful requirements to design the user approval and entitlement of the executive system.
• Wrote the Business requirements, System Requirements and Technical Design Specifications.
• Also created the for different documents.
• Prepared business process models used MS Visio to create Use case diagrams.
• Prepared Integration Test Plan which was used by functional team as well as development team for doing a detailed testing on the business application.
• Involved in transitioning of the implemented projects to the service team.
• Interacted with department heads to finalize system requirements, functional requirements and technical requirements and also created process model.
• Analyzed and optimized the process, prepared Business Requirements Document, and then converted business requirements into Functional Requirements Specification and Technical Specification.
• Involved in creation and reviewing of Functional Specifications and created a functional requirement document.
• Created and maintained Narrative Use Cases (System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Reviewed TDD (Technical Design Documents), Database Designs. Also, validated Application and its individual modules before UAT.
• Researched the existing client processes and guided the Vendors in aligning the HIPAA compliance output with the client systems.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), Sql, HP QC, JIRA, Tableau

Confidential

Sr. Business Analyst

Responsibilities:

• Worked with cross functional team, SME’s for elicitation.
• Document Business Requirements (BRD’s) and transform them to design.
• Creating User stories and User acceptance criteria in JIRA
• Worked with development team to make sure requirement is understood.
• Worked with QA team for building the test cases.
• Creating Reports.
• Worked with various department and cross functional team to collaborate and elicited business requirement.
• Creating BRD’s and FDD’s
• Documenting, creating Epics, Sprints, user stories and user acceptance criteria in JIRA.
• Delegating /assigning tasks to team.
• Holding daily standup meetings.
• Updating and maintaining BRD’s.

Confidential

Senior Application Consultant

Responsibilities:

• Worked with cross functional team to understand requirements.
• Document Business Requirements (BRD’s) and transform them to design.
• Creating User stories in JIRA
• Creating reports.

Confidential, Connecticut

Consultant

Responsibilities:

• Development of Technical design documents.
• Developing the new requirement in Siebel tools and clients.
• Developing Unit Test cases and fixing defects.
• Integration testing and Bug Fixing
• Creating Workflow Process and workflow Policies (As per Client CR).
• Optimizing Workflow Process and workflow Policies (for improving performance)