PROFESSIONAL SUMMARY:

• A Senior Business Analyst with over 14years' experience including an understanding of Business Process Flows, Case Tools, and Business Analysis.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle SDLC , Iterative Software Development Life Cycle Process as per RationalUnifiedProcess RUP , CMM Capability Maturity Models Rational Tools used during various phases of RUP.
• Strong experience with feasibility studies, documentgeneration and conducting sessions.
• Comprehensive knowledge of the testing lifecycle within web, client server Mainframe environment.
• Experience in conducting Joint Application Development JAD sessions for requirements gathering, analysis, design and Rapid Application Development RAD sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project's exposure to the forces of change.
• Use Case development and UML modeling using modeling tools like RationalRose/MS Visio.
• ExcellentskillsinBusiness Analysis, OO Analysis, Data Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.
• Proficient in customizing already existing business practices, workflows, activities and deliverables.
• Good knowledge of Business Process Modeling and Business Re-Engineering.
• Strong Knowledge of Business Intelligence,Master Data Management, Data Warehousing and Business Architecture.
• Knowledge of Metastorm ProVision for developing integrated business strategy, process and UML system modeling.
• Good understanding of Network architecture, and strong technical aptitude in SQL, Excel and MS Access Skills.
• Experience with AS400,DB2 UDB, Lotus Notes system, .Net and ASP.
• Knowledge and Understanding of Technology and 3 -tier architecture such as JAR files, WAR files, EAR files used in JAVA/J2EE framework, TCP/IP, MAC addresses.
• In depth knowledge of US corporate governance laws such as Sarbanes-Oxley Act SOX ,retirement plans administration.
• Excellent analytical skills
• Knowledge of Project Management Principles including PMI processes and Business analysis as depicted in PMBOK and BABOK.
• Knowledge of PMP certifications and standards and tools like Clarity and Plainview to do a ROI and CBA Cost Benefit Analysis for projects.
• Have proven ability to organize and prioritize multiple assignments and meet tight deadlines

SKILLS/TOOLS:

PROFESSIONAL EXPERIENCE:

Sr. Technical Business Analyst

• With more than 164,000 members, the American Chemical Society ACS is the world's largest scientific society and one of the world's leading sources of authoritative scientific information. A nonprofit organization, chartered by Congress, ACS is at the forefront of the evolving worldwide chemical enterprise and the premier professional home for chemists, chemical engineers and related professions around the globe.
• Worked on writing functional and technical requirements for the enhancement of Author Rewards program.
• Worked on eliciting, analyzing, and documenting business requirements and business rules from business stakeholders.
• Experience in conducting GAP analysis, Testing in staging Integration environment, version controlled regression testing, User Acceptance Testing UAT .
• Worked on seeking approval from Higher Management for Change Requests
• Participated in all phases of the software development lifecycle including analysis of business function, software design, specifications development, software development, prototyping, user-feedback sessions, testing, documentation, planning for transition to the new platform
• Created Use cases for Author Rewards and Open Access E- Commerce system
• Worked on developing test plans, test cases, Process flows and Dataflow Diagrams for Author Rewards Program and E-commerce System
• Collected requirements for Author Rewards App and AuthorChoice App on ACS ChemWorx
• Excellent communication skills both written and verbal , facilitation skills and knowledge of Operational Requirements, presentation skills, both written and verbal, including the ability to produce clear and well organized documents.
• Full understanding of all phases of software development lifecycle SDLC .
• Development of test cases and test development using JIRA and HP Quality Center
• Requirements Gathering for Chemistry and Engineering C EN online magazine new enhancements
• Assisted in developing QA test plans based on business requirements and the identification and the set-up of metrics.
• Worked on eliciting, analyzing, and documenting business requirements and business rules from business stakeholders.
• Experience in conducting GAP analysis, Testing in staging Integration environment, version controlled regression testing, User Acceptance Testing UAT .
• Worked on seeking approval from Higher Management for Change Requests.
• Participated in all phases of the software development lifecycle including analysis of business function, software design, specifications development, software development, prototyping, user-feedback sessions, testing, documentation, planning for transition to the new platform.
• Performed detailed analysis of new features/enhancements in response to business policy changes, conducted impact analysis and specified functional and data changes required to meet new business requirements

Environment: UML, Java/J2EE, , MS-Office 2010, MS Project 2010, MS Excel 2010, MS Visio 2010, MS SharePoint 2010, HP Quality Center, JIRA, Oracle 10g, SQL, T-SQL, Java Scripting, HTML5, Windows 7, Unix,XMLSPY, Snagit

Sr. Business Analyst

• AARP, formerly the American Association of Retired Persons, is a United States-based non-governmental organization and interest group, founded in 1958. Worked on multiple projects within the IMAX and MMM program.
• Created Business Requirements Document, System Requirement documentation, Business Requirements Document, Functional Requirements and System Requirements documents on Worked on Functional and Technical Requirement Document, Requirement Traceability Matrix on Family Membership Project, Delivery Management, IMAX-Konnex Data reconciliation on the IMAX and Membership Model Modernization MMM programs
• IMAX and Membership Model Modernization MMM programs involve working on Delivery Management, Family membership, IMAX Best Offer, PDP file transfer to Merkle.
• Worked on data analysis and data cleansing for Delivery Management project involving Internal AARP ITS team and vendors such as USPS and Merkle.
• EFT Electronic Funds Transfer is keeping Debit card numbers for future use in extending memberships.
• Worked on managing projects for PDP file transition from Epsilon to Merkle involving all aspects from the initiation phase to final delivery of the product.
• Worked on Requirements Determination from Business Sponsors/Business SME's, creating Requirement Specification document, Use Cases ,High level end to end Architecture diagrams, Documentation of Business Process Flow 'As is' and 'To Be' process, AARP Change Request Form and Lessons Learnt Document.
• Worked on Voice of the Member project involving aggregating customer feedback from Call center Ciboodle tool, Twitter feeds and Social Media platforms such as Facebook.

Environment: Agile, UML, Java/J2EE, MS-Office 2010, MS Project 2007, MS Excel 2010, MS Visio 2007, IBM Konnex Mainframe, ER Studio, ETL,MS SharePoint 2010, SQL, DOORS,IBM Konnex Mainframe, Windows 7

Confidential

Sr. Technical Business Analyst

Responsibilities:

• Worked on Platinum ChemWorx Project involving creation of web portal dashboard for application widgets of ACS, connecting to backend systems such as Colwiz, ACS Paragon Plus, Scifinder and Citation tracker. Worked on web services and portal environments requirement specification for Platinum ChemWorx Project and Colwiz.
• Worked on writing functional and technical requirements for the enhancement of Paragon Plus web portal and Colwiz, performed functional requirement gathering to support interactions with internalsystems such as Scifinder and Citation tracker and external systems.
• Served as a liaison between Business and Information Technology Team by holding requirement gathering sessions and testing coordination activities.
• Facilitated decisions about the technology implementation for Platinum ChemWorx Project.
• Worked closely with the Business Partners Thomson Reuters and Business Subject Matter Expert s in the definition, testing, implementation, and support of functional requirements.
• Worked on identifying requirements via techniques such as data flow modeling, workflow analysis, and functional decomposition analysis.
• Worked on soliciting requirements using a variety of requirements elicitation techniques such as interviews, focus groups, surveys and workshops.
• Worked with Metadata on author manuscript publications of manuscript document lifecycle process for storage in backend ERDS database system.
• Worked on analyzing existing application software to document data relationships and functionality that needs to be captured by replacement software such as Colwiz.
• COTS vendor evaluation approaches for solutions from software vendors and facilitate the review and analysis of vendor software systems.
• Experience working on Web services WS using SOA Service Oriented Architecture for building of new API components to connect with Colwiz website.
• Worked on developing test plans, test cases,Process flows and Dataflow Diagrams.
• Conducted Personal interviews for hiring candidates for testing team.
• Performed the lead role in cycle testing of Platinum ChemWorx widgets and backend applications.
• Worked on transforming business requirements into functional specifications for systems design, customization, and reporting for Platinum ChemWorx Project.
• Experience with Web 2.0 customer-facing web site such as Platinum Colwiz.

Environment: Agile, UML, Java/J2EE, Adobe Illustrator, Hypersnap6, MS-Office 2010, MS Project 2007, MS Excel 2010, MS Visio 2007, MS SharePoint 2010, HP Quality Center, JIRA,Oracle 10g, SQL, SQL Server 2008,SQL Server Management Studio,T-SQL, Java Scripting, HTML 5.0, Windows 7, Unix

Confidential

Sr. Business Analyst

Confidential chartered and regulated under the authority of the Confidential of the Confidential . Federal government. Confidential is the largest natural member or retail credit union in the world, both in asset size and in membership. As of June 2011, Confidential had over 46.0 billion in assets, and over 3.7 million members.

Responsibilities:

• Elicited requirements using interviews, document analysis, surveys, site visits, and business process descriptions, building current state diagrams of Navy Federal using through swim lanes and Business Process Modeling.
• System Requirement documentation, Business Requirements Document, Functional Requirements and System Requirements documents on NFO Search project which is integration of Google Search Appliance on Navy Federal Online website,
• Worked on Functional and Technical Requirement Document, Requirement Traceability Matrix Credit Bureau Report Pull Project, Style Sheet Refresh Project, Profile Update Project, iPhone and Android Quick Login Project.
• Created and maintained use cases, site maps, navigation models, technical specifications, user interface specifications, screen mock-ups/wireframes, release notes, Project Charter, Project Proposal, Cost Benefit Analysis.
• Created Business Requirements Document, System Requirement documentation, Business Requirements Document, Functional Requirements and System Requirements documents on NFO Search project which is integration of Google Search Appliance on Navy Federal Online website, Credit Bureau Report Pull Project, Style Sheet Refresh Project, Profile Update Project, iPhone and Android Quick Login Project.
• Worked on creation on wireframes with business and liaisoning with business in identifying new business requirements.
• Conducted GAP analysis, Testing in staging Integration environment, version controlled regression testing, User Acceptance Testing UAT , Strength, Weakness Opportunities and Threats SWOT analysis, Cost benefit Analysis and Return on Investment ROI Analysis.
• Assisted developers and testing team in setting up development, testing and production environments.
• Conducted Joint Application Development JAD sessions for requirements gathering, analysis, design and Rapid Application Development RAD sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project's exposure to the forces of change.
• Use Case development and UML modeling using modeling tools like Microsoft Visio2007 for designing Process Flows
• Excellent skills in Business Analysis, OO Analysis, Data Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.
• Prepared graphical depictions of use cases including state diagrams, activity diagrams, sequence diagrams, use case diagrams, component-based diagrams, collateral diagrams, including the business workflow.
• Conducted meetings for requirement gathering and product presentations and ability to organize and prioritize multiple assignments.
• Worked on Reverse Engineering Project for implementation of Mainframe and front end Java code Module documentation, creating Process flows and Business Process mapping of Member actions, interactions with Web Layer-Java/J2EE and Backend Mainframe and DB2 databases.
• Knowledge of Credit Risk Management / Mortgage business and compliance process in NFCU.

Environment: RUP, BPMN, Agile, UML, Java/J2EE, ASP .Net, Adobe Illustrator, Hypersnap6, MS-Office, MS Project, MS Excel, MS Visio 2007, MS SharePoint 2007, HP Quality Center, Oracle 10g, SQL, Rational RequisitePro, IBM Mainframe,Java Scripting, HTML 5.0, Windows 7, Unix

Confidential

Sr. Business Analyst

• The College Board is a not-for-profit membership association whose mission is to connect students to college success and opportunity. Each year, the College Board serves seven million students and their parents, 23,000 high schools, and 3,500 colleges through major programs and services in college admissions, guidance, assessment, financial aid, enrollment, and teaching and learning. Among its best-known programs are the SAT , the PSAT/NMSQT , and the Advanced Placement Program AP .
• The Consolidated Billing and Sales Tax initiative is to centralize all product and service billing implementing systems and processes to achieve operating efficiencies cost savings and full regulatory and legal compliance mitigating risk and exposure to litigation . In my roles as a Business Analyst I was involved in developing high-level description of the project opportunity, expected outcome, and approach ,Identify value drivers and dependencies, Identify and engage key stakeholders, describe discretionary resource needs and establishing the business case.
• Worked on minimizing redundant/duplicated credit card capabilities, financial operations, order management capabilities including flows from contract management and more generally, reducing manual overhead.

Responsibilities:

• Organized and prioritized multiple assignments and meet tight deadlines.
• Prepared graphical depictions of use cases including state diagrams, activity diagrams, sequence diagrams, use case diagrams, component-based diagrams, collateral diagrams, including the business workflow.
• Assisted with design and management of email interactive marketing and online advertising for The College Board.
• Worked on disparate systems that potentially do not manage transactions and data consistently or appropriately as it relates to tax compliance in the areas of credit card processing and sales tax calculation, assessment and recording.
• Mapped out traceability of accounting transactions that are directly booked against the General Ledger.
• Reviewed taxation policiesto understand Lack of controls and standard procedures due to the many billing flows, both internal and external.
• Strong experience in large volumes of tax related data, and interpret the results data relating them to the business rules used in Vertex tax engine used to calculate them.
• Worked on order to cash flow with College Board's publishing vendors such Fulfillment America, Macmillan and Pearson for internal business units such as CollegeEd and Guidance Services Publications.
• Elicited requirements using interviews, document analysis, surveys, site visits, and business process descriptions, building current state diagrams of College Board products using through swim lanes and Business Process Modelling.
• Prepared and analyzed different artifacts such as Business Requirement document and functional specification document.
• Strong experience usingMS Excel in collecting and analyzing data from disparate systems of The College Board for compiling sales and revenue data.
• Conducted data and system analysis of all product lines of College Board by collecting business data, then interfacing with data owners to update and modify the data to ensure accuracy for business data reporting.
• Conductedprocess improvements in Retail Ecommerce platform migration for all transactions to flow through it. All Sales tax assessments are made through Vertex engine that is aligned with ECOM platform.
• Created commercial contract management project called Pivotal which involved creating price quotes for customers and drafting of the final contract to be signed between business unit and customer.
• Improvedvisibility/predictability/auditability in cash flow where the process is decentralized and inaccessible.
• Created process model to depict slow or non-standardized collections processes and improving collection rates.
• Created K-12 education and College Board PROFILE Application for Student Financial Aid for federal grants of FAFSA.
• Used HP Quality center in Quality Assurance in creating test cases, test plan, defect tracking.
• Experience in problem solving and consensus building
• Reduced the potential for underpayments and overpayments to tax authorities
• Ensured proper taxability determinations, and minimize risks, work with consulting firms as process SME and work on creating future state vision.
• Worked on Company business unit reorganization, understanding organization culture, employee perspective and recommending resource rationalization.
• Worked on in sourcing of Projects to bring in global view of customers from sales perspective for cross selling and application of discounts.
• Worked with Web Product development team in maintaining Intranet and Internet upgrades using MS Sharepoint 2007.
• Service Oriented Architecture SOA in defining services for E-Commerce online store.
• Developed and executed test plans.
• Experience of multiple programming languages such as .net and J2EE, system design and project management methodologies such as MPP and RPM.
• Wrote use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.
• Experience booking travel plans for Senior Executives and managing travel plans.
• Used MS project plan MPP with Project Manager on resource allocation and planning.
• Experience with Web 2.0 customer-facing web site using CollegeBoard.com store.

Environment: RUP, Agile, UML, Adobe Fireworks, MS-Office, MS Project, MS Excel, MS Visio 2007, MS SharePoint 2007, Rational RequisitePro ,HP Quality Center, Rational Modeler, Rational Clear Case, Java Scripting

Confidential

Sr. Business Analyst

Office of Emergency Medical Servicesthrough VDH has a mission to reduce death and disability resulting from sudden or serious injury and illness in the Commonwealth through planning and development of a comprehensive, coordinated statewide emergency medical services EMS system and provision of other technical assistance and support to enable the EMS community to provide the highest quality emergency medical care possible to those in need.

Responsibilities:

• Experience in Using MS SharePoint 2007 in internal Records Management
• Used HP Quality center in Quality Assurance in creating test cases, test plan, defect tracking.
• Worked on VITA documentation forRescue Squad Assistance Fund RSAF for creating Project Vision Document, Project Charter, Project Proposal, Project Analysis Worksheet, Project Cost Benefit Analysis, Project Initiation Transition Checklist, and Project Complexity Model.
• Conducted requirement gathering, role based functional mapping, Business Process Modeling, use case models, use case mapping documents.
• Worked on Business System Mapping on other OEMS systems for Training, Finance, Emergency Operations, Trauma/Critical Care and Regulation and Compliance.
• Experience working onOracle forms and reports system,Oracle based applications- both client server and web technology.
• Performed front-end web solutions and performs analysis, design, testing and implementation.
• Performed requirement walkthroughs with technical and user groups to confirm acceptance of business requirements, prototypes and UI mockups.
• Worked with OEMS System users in collecting business data from sources and then interfacing with data owners to update and modify the data to ensure accuracy for business data reporting.
• Wrote use cases and various diagrams such as State diagram and Context diagram.
• Elicitedrequirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and workflow analysis.
• Knowledge of health caresanalytics so that data in disparate systems can follow standardized format such as NEMSIS National EMS information System . This effort will define EMS and pre-hospital care by improving patient care and EMS curriculum and defining a standard on with to measure care.Agencies across the nation will be able to share the key elements of their data nationally conducted pre requirement gathering with feasibility studies, researched and documented scope, budget and resources.
• Designed hierarchical flow diagrams, use case diagrams, use case description, business requirement document.
• Documented business requirements, developed prototypes and formal test plan to ensure Web Sites perform according to standards, performed system and data analysis.
• Worked on data sourcing i.e. Data analysis and production inquiries of OEMS Oracle Databases.
• Oversaw any change request process, and facilitated weekly meetings, coordinated with business project leadership to identify and gain commitment in the concept and rollout timeframe of project.
• Applied various project management methodologies such as Agile, Waterfall, RUPand Rapid Application Development RAD .
• Experience in conducting seminars, presentations to IT Executive Committee, Business Users and IT team.
• Worked with Legal and Compliance Team of Office of Emergency Medical Services in developing requirements for internal Lotus Notes System that interfaces with Criminal Justice System organizations.
• Worked with Data Warehousing team in Extracting, transforming and Load environment and good knowledge of Relational Database concepts.
• Worked on performing analysis of new features/enhancements in response to business policy changes, conduct impact analysis and specify functional and data changes required to meet new business requirements.
• Experience in critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstract up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs.
• Logged defects, working with Developers to resolve defects at the earliest in defect tracker, worked on beta testing for new releases and participation in UAT.
• Facilitatedstakeholders in the development, designed, implementation and production support for new products and enhancements to existing software tools through Consulting-Training Workgroup Participation and Management.
• Experience in creating User Interface Specifications, Data Mappings, and internal and external workflow diagrams.
• Knowledge of section 508 compliance and worked on websites with VDH's WAI Level Compliance.
• Prepare and analyze different artifacts such as Business Requirement document and functional specification document.
• Work with Subject Matter Experts SME's to identify impact of changes to cross-functional areas resulting in a more effective specification, minimized project risk, and efficient execution.
• Developed and executed test plans.
• Worked with developers on creating Web services SOAP over HTTP is used to communicate the between services, Document Object Models with developers on request services, and WSDL which encapsulates the standard.
• Created and maintained use cases, site maps, navigation models, technical specifications, user interface specifications, screen mock-ups/wireframes, release notes, Project Charter, Project Proposal, Cost Benefit Analysis.
• Performed analysis of new features/enhancements in response to business policy changes, conducted impact analysis and specified functional and data changes required to meet new business requirements.
• Worked with Java Developers on XML code generation and XML editing.
• Created Document Object Models with developers on request services.
• Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and delivered the following deliverables as needed: Functional requirements Business Requirements Document , Use Cases, GUI, Screen and Interface designs
• Used MS Project plan MPP with Project Manager on resource allocation and planning.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, and decomposehigh-level information into details.
• Experience with Logical Data Models and capturing Meta Data information.
• Experience with Web 2.0 customer-facing web site using Ajax and other means of website getting asynchronously getting refreshed.

Environment:Rational Unified Process RUP, Agile, UML, SQL, MS-Office, MS Project, MS Excel, MS Visio, UNIX, IBM Lotus Notes, Oracle 10g, HP Quality Center, DOORS, Optimal Trace, Enterprise Architect, Adobe Fireworks, Macromedia Dreamweaver, MPP, Rational Modeler, IBM Mainframe, SQL Server,C

Confidential

Sr. Business Analyst

Confidential is a global financial services company providing banking, investments, and life insurance and retirement services. Confidential has a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments. Through a rapidly growing ecommerce capability Confidential Insurance Americas provides insurance, investment, retirement and asset management products and services in the region.

The project involves moving towards a consolidated Enrollment and provides efficiencies around the use of it. Sunset Remote Enroller RE application and lessen the need to do enrollments directly in SunGard Omni.

Responsibilities:

• Used MS SharePoint in internal Records Management.
• Used extensive use of Business Intelligence and DWH Data Ware House tools to know the status of ETL jobs for loading data into EIP Enterprise Information Platform in cycle tests using data management, data migration, and informationanalysis methodologies.
• Experience working with 3rd party vendors and working on various types of SDLC methodologies such as Waterfall,Spiral, RUP, Agile, Phase and Gates Model.
• As a Business Analyst my primary responsibility was to gather Requirements, Requirements Determination from Business Sponsors/Business SME's, creating Requirement Specification document, Functional Specification document, Supplementary specification document, Use Case model Survey, Use Cases ,High level end to end Architecture diagrams, defect status report . Documentation of Business Process Flow 'As is' and 'To Be' process, Requirement Traceability Matrix, Change Request Form, Lessons Learnt Document.
• Knowledge of Mergers and acquisitions due to acquisition of CitiStreet by ING.
• Created various artifacts such process flows, conceptual designs, use cases, user interfaces,report layouts, user-interface designs, report mock-ups, functional requirements listing, and entry into Test Director.
• Preparation of project plan, doing a Cost benefit Analysis, prioritization of workflow, design and documentation of Production Support Workflow , running of Unix validation and release jobs during end-to-end cycle testing.
• Worked closely with Business users on User Acceptance Testing UAT and System Acceptance testing SAT .
• Worked on an enhancement to CET retirement plans/annuities project that is Managed Accounts Requirement. Here customers are given the option of giving ING and Morning Star the right to make investments on their retirement plans/annuitiesand they agree to pay fees for the services.
• Worked on capital markets support requirement while understanding Morning Star's requirement for Managed Accounts.
• Worked with onshore and offshore and matrix teams on Quality Assurance team to tabulate defects, defect tracking, identifying developers to resolve defects, prioritizing defects leading to early resolution and closure.
• Worked on Risk Mitigation strategy during implementation plan review to aid in Disaster and Recovery efforts, backup and implementation of Loss Event Database so that existing processes and applications are unaffected.
• Conducted system research and analysis to assist in providing a complete resolution to production support issues.
• Created User Interface Specifications, Data Mappings, and internal and external workflow diagrams.
• Wrote use cases, use case diagrams, process flows, and state transition diagrams.
• Worked with developers in creating Data Object models from Business Process models.
• Played a key role in the Change Management, Internal Consulting, Facilitation, planning, testing, and implementation of system enhancements and conversions and working with cross-functionalapplication teams from other vendors and business units.
• Experienced with Target Alignment of sales process with ING and Morning Star requirements.
• Used Rational Suite including Rational Requisite Pro, Rational Rose, ClearCase and ClearQuest.
• Full understanding of all phases of software development lifecycle SDLC .
• Worked with Data Warehouse team in Extracting, transforming and Load environment and good knowledge of Relational Database concepts.
• Good knowledge of database intelligence and data modeling concepts.
• Project Management for SDLC projects using: NIKU CLARITY , worked on Coordination of end to end cycle tests which involved working on mainframe engines such as Aces and SunGard Omni, tracking test data,making corrections and documentation.
• Provided business analyst support for the resolution of ongoing production support requests, business support enhancements and/or long-term strategic projects.
• Gathered business requirements in order to complete business specifications utilizing various documentation techniques i.e., textual templates, use case diagrams, and scenarios, workflow diagrams, and prototyping.
• Work with testing team in transition of business requirements to test strategies, test plans, Test scripts and Implementation plans.
• Understanding of Technology and 3 -tier architecture such as JAR files, WAR files, EAR files used in JAVA/J2EE framework including Object Oriented Analysis and Design.
• Experience working on Web Services WS business approach using SOA Service Oriented Architecture for building of new components such as MA Request Service, Batch Extract, Status Update Service that included securing the web services and Web methods platform.
• Worked with developers on creating Web services SOAP over HTTP is used to communicate the between services, Document Object Models with developers on request services, and WSDL which encapsulates the standard.

Environment: Rational Unified Process RUP , Agile, UML, SQL, MS-Office, MS Project, MS Visio, TOAD, Rational Clear Case, Clear Quest Aqua Data Studio, UNIX, DOORS, Optimal Trace, Enterprise Architect, Adobe Fireworks, Macromedia Dreamweaver, Rational Modeler, IBM Mainframe

Confidential

Business Analyst

The system performs all the business functions of the loan process such as set-up Account Information, New Loan set-up, Escrow Analysis, the Appraisal, Credit, income andTitle functionalities. My primary responsibility was to develop functional specification documents for the appraisal and credit departments by gathering, analyzing and documenting requirements from various Business users associated to the system, analyze external factors and the third party data sources such as regulatory agencies and credit bureaus and document the constraints.

Responsibilities:

• Performed User Acceptance Testing UAT
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
• Used SQL, Toad, Data Warehousing and Data Cleansing for the arrangement of customer data.
• Created User Interface Specifications, Data Mappings, and internal and external workflow diagrams.
• Handled multiple projects in parallel and worked on Project Management for SDLC projects using NIKU CLARITY .
• Performed detailed analysis of new features/enhancements in response to business policy changes, conduct impact analysis and specify functional and data changes required to meet new business requirements.
• Knowledge of Commercial of the Shelf COTS software for Automate the Merging of HR Records where Cost Benefit Analysis CBA , ROI, risk management, Legal Risk management plans were implemented for rollout of PeopleSoft HR system.
• Worked on projects related to SOX where during semi-annual review of employee access rights it was identified that gaps existed under Sarbanes Oxley Compliance that led to User Access Review, Logical User Access, and Identity Management Initiative projects.
• Worked as a Business Analyst on a project for the group partner company in Mortgage Insurance business in Claims Systems project , involved in gathering requirements, designing the vision document, functional specification document, use case model survey, use cases, supplementary specification documentprocess flow diagrams, swim lane diagrams and causal analysis. Gained extensive domain knowledge in Property and Casualty P C Insurance with strong focus on Policy, Claims and Billing system.
• Knowledge of Loss sensitive Rating plans in P C domain.
• Developed structured transactions for captive reinsurance programs including Excess Loss Captive, Quota Share Captive, Co-Captive Structure, Capital Markets Support, UnderwritingManagement, Sales program support, Lender and Servicer support.
• Knowledge of internal control environment,operational risk governance, estimation of operational risk capital based on Basel II framework, design of risk control and self-assessments, and key risk indicator.
• Performed Profit and Loss,cash flow analysis, commercial loans processing, Lines of credit analysis, management reporting, performance measurement, yield analysis and independent calculation of the Net Asset Value NAV for GIC portfolios that contained: CMO, MBS Mortgage Backed Security , CMBS,ABS, Government Bonds, and options / futures on commodities energy markets .
• Good understanding of Property management business due to knowledge of property Underwriting principles, credit worthiness, policy administration system.
• Strong Knowledge of investment banking products Loans, securities and Derivatives.
• Extensively involved in the development of Reporting Data Warehousing System.
• Worked as business analyst to support the re-design of the Mortgage Asset Management System.
• Developed functional specifications for business process refinement and automation, data modeling, system Architecture, conducting feasibility studies, scope.
• Worked on Claims Systems Project involving Home Owners Policy HOP and Business Owners Policy BOP .
• Worked on Policy Administration System such as Mortgage Guaranty direct in making it web enabled.
• Experience working on Web services approach-usingSOA Service Oriented Architecture .
• Used MS SharePoint 2007 in internal Records Management.
• Understanding of Technology and 3 -tier architecture such as JAR files, WAR files, EAR files used in JAVA/J2EE framework including Object Oriented Analysis and Design.
• Worked on Risk mitigation processes to avail of Disaster and Recovery techniques

Environment: Rational Rose, Requisite, Rational Clear Case, RUP, UML, SQL, MS-Office, MS Project, MS Visio, UNIX, DOORS, Enterprise Architect, Optimal Trace,C ,C

Confidential

Business Analyst

Confidential is one among the oldest mutual insurers in the Confidential. They provide Auto, Home and Life Insurance and Health Insurance. Confidential Web Portal incorporates a wide range of features for Policyholders and new customers. I worked as BA and worked on a application for e-business/ecommerce that took care of online account services which included Checking the bill history, Changing customer profile, Ordering auto insurance ID cards , changes in Policy, Claims and Billing integration systems.

Responsibilities:

• Conducted highly interactive JADsessions with project stakeholders, subject matter experts SME , end-users, Developers, Testers and project management team for identifying and resolving issues.
• Used Rational ClearCase, a Configuration Management tool, to maintain different builds of the application with descriptions about all changes and versions.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Experience in property and casualty P C insurance domain.
• Involved in the creation and maintenance of the Workflow plans and artifacts.
• Knowledge of health insurance including group insurance plans, Life, Executive Benefit, and Disability insurance.
• Associate partner: Golden Rule Insurance, RI August 2005-Feb 2006
• The project facilitated Golden Rule Insurance, with a healthcare management system to manage their provider network of physicians and hospitals. The system streamlined patient registration, patient scheduling, medical insurance checking, government Medicaid claims processing through MMIS Medicaid Management Information System and reporting. It eliminated redundant, manual data entry and provided up-to-date control of patient accounts and physician practice. The system also provided reporting services to generate internal business reports.
• Responsibilities:
• Facilitated JAD sessions with business users to gather and document needs and product requirements.
• Created Use Cases, process design, mapping and modeled use case diagrams using RUP/UML approach.
• Experience with front end design, usability,508 compliance and in Records Management
• Acted as a Liaison between various business units and IT teams to accomplish timely product releases.
• Worked with Project manager to define project goals, objectives, constraints, and risks.
• Identified, researched, analyzed and documented Specialty Pharmacy business Process Work flows

Environment: HTML, DHTML, Oracle, TOAD, UNIX, VB, J2EE, RUP, Agile, UML, SQL,MS-Office, MS Project, MS Visio, Test Director, Rational ClearCase, Rational ClearQuest,C,C ,C

Confidential

Business Analyst

Fixed income Performance Attribution System FIPA was developed specifically to support Wealth Management Groups to provide most valuable advisory services to clients on Asset Projections, Executive stock option models, Portfolio Rebalancing, Global Investment Holdings, Liquidity needs and future goals. The systems solutions advise the clients on wealth management strategies, provide clear and complete picture of the clients assets in position and those that are held by other providers, full retailbrokerage capabilities, access to IPO's and other 3rd party products, research data and tax and insurance information.

Responsibilities:

• Worked on building enterprise reporting system to support Risk Analysis and Risk Management system, Securities and their valuation, Asset Management- risks and returns, Bond Pricing, Financial Derivatives, Commodities trading,Strong knowledge of financial statements, cash flow etc, Financing Structures, Capital Management, Portfolio Analysis, Stock Valuation, Value Based management,Amortization, Capital Structures and Budgeting.
• Worked on Risk mitigation strategy for disaster and recovery management during implementation.
• Knowledge of internal control environment, operational risk governance, design of risk control and self-assessments, and key risk indicator.
• Identified trends/patterns relating to Investor Accounting Activity.
• Conducted user interviews at both in-house and client locations, gathered and analyzed requirements using Requisite Pro RUP.
• Assisted with user acceptance testing of systems UAT , developed and maintained quality procedures, and ensured that appropriate documentation was in place.

Environment: HTML, DHTML, Oracle, VB, J2EE, RUP, UML, SQL,MS-Office, MS Project, MS Visio, Test Director.

MS Access, Excel, Word, PowerPoint, Outlook, MS SQL, MS Project and PowerBuilder.

Confidential

Business Analyst

Confidential is one of the largest banking and financial services organizations in the world.

Responsibilities:

• Addressed all aspects of credit card business.
• Established a Business Analysis methodology around the Rational Unified Process.
• Assisted in building a Business Analysis Process Model using Rational Rose and MS Visio.

Confidential

Business Analyst

• Hewlett Packard Global Delivery Confidential Center provided research and development support to Confidential
• products across the world for Imaging and Printing Group and it takes care of the software services of Confidential

.Responsibilities:

Analyzed Business requirements and segregated them into high level and low level Use Cases, Activity and Sequence Diagrams using Rational Rose according to UML methodology.