SUMMARY

• Around 6+ years of professional experience as a Kronos Functional /Business Analyst with good knowledge in WFC and WFR.
• Highly knowledgeable in Kronos support, labor management, business analysis, documentation, software configuration, scenario testing and deployment (including change management) as well as implementing, upgrading, and maintaining Kronos in various versions.
• SUPERUSER in Kronos Community past 3 years.
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC).
• Requirement gathering, and analysis based on the discussions with the Part & Repairs Business. Utilize inbound interface using Workforce Integration Manager to load demographic data into Kronos.
• Have good analytical skills, Strong leadership skills, decision making, organizational and problem solving skills. Have demonstrated ability to work successfully with technical, non - technical colleagues and people at all levels of an organization.
• Focused on increasing efficiencies and cost savings while maintain high quality. Always able to learn new skills quickly and accustomed to juggling multiple responsibilities.
• Proficient in managing complete life cycle of multiple projects including project plan / timeline setup, maintaining project deliverables, creating status reports, change management implementation.
• Proven ability to meet deadlines in an evolving and ever-changing environment through effective time management and organization of tasks entrusted.
• Strong communication skills in engaging business stakeholders, subject matter experts and users in gathering the intricate workings of business processes.

TECHNICAL SKILLS

OS: Windows

Database: Oracle, SQL

Languages: SQL, PL-SQL, UML

Application: Kronos Workforce Central and Workforce Ready

PROFESSIONAL EXPERIENCE

Confidential

Kronos Analyst

Responsibilities:

• Working closely with business team and understanding the requirements and filling the gaps where it is required.
• Troubleshooting the issues deep and estimating how much work is required and creating the functional documentation as required.
• Configuring the new ACCRUAL POLICIES AND PAY POLICIES. Making changes to the already existing policies in case of change in the requirement.
• Working in the sprint system and able to full filling the assigned work for that particular sprint.
• Actively trouble shooting interfaces and providing functional solutions to various country configurations.
• Establishing a standard operating process for each scenario and documenting the SOP for future reference.
• Skilled in the areas of writing Business Requirements Document (BRD), Functional Specifications Document (FSD) and System Requirement Specifications (SRS).
• Successfully coordinated and managed programs and completed projects that achieve objectives, have effectively worked towards meeting deadlines and with cross-functional teams.
• Cloning new sites in Workforce ready and supporting the launch of new sites in WFR.
• Providing day to day support for WFR.

Confidential, Atlanta, GA

Kronos Team Lead

Responsibilities:

• Implementation of new accrual profiles based on new PTO policy along with correction of existing policies.
• Each state has unique requirement for with carry forward policy based on this developed new policy for each state.
• Supporting on going bucket consolidation project.
• Leading offshore support team on resolving day to day tickets.
• Creating new genies and navigators based on the business requirements.
• Pulling data using SQL queries on requests.
• Installed two new clocks Intouch 9100. Trouble shooting clocks and updated firmware version.
• Supporting payroll on day to day issues.
• Made changes to existing interfaces like person import.

Environment: Kronos 8.0.13

Confidential, Chicago, IL

Application Analyst

Responsibilities:

• Supporting on going advance scheduler implementation.
• Created new org map for new acquisitions.
• Added new departments in the locations for Org Map.
• Implemented schedules based on the budget forecasting for each location.
• Projected schedules for all the location for a period of 6 months.
• Helped with mapping the new acquisition cost centres with existing cost centres.
• Worked with Labor level creation and mapping.
• Responsible for budgeting, revenue forecasting, key performance indicators, goal setting, results reporting, variance analysis and performance metrics.

Environment: Kronos 7.0.14

Confidential, Dearborn, MI

Kronos Developer

Responsibilities:

• Processing payroll, benefits administration/human resources, and provided Worker Compensation claim administration, all of which resulting in highly efficient and smooth flowing payroll operations using Kronos Timekeeper.
• Implement new Kronos WFC 8.0.13 for the company's payroll & timekeeping system/ project assistant for new benefits portal.
• Delivered instructional documents on KRONOS Workforce.
• Timekeeper that significantly reduced issues for end users.
• Installed and configured WFC 8.1 including service packs to Database.
• Analysed and resolved department and employee issues related to employee scheduling, wage and hour and union contract memorandum of agreement Took manual forecasting process and embedded into Opportunity Management flow.
• Enabled business to cascade forecasts at all levels and communicate change through one single repository in CRM streamlining senior sales management communication to Finance.
• Identify business rules for data migration and Perform data administration through data models and metadata.
• Troubleshooting multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).
• Designed developed and implemented user test cases and plan.
• Communicated frequently with clients regarding applications functionality requirements.
• Recommended finely-tuned changes to meet all guidelines.
• Used strong time-management skills to juggle multiple projects simultaneously.

Environment: Kronos 8.0.13

Confidential, Pennsylvania

Kronos Developer

Responsibilities:

• Analysed existing client systems, interface requirements, business process and operational needs.
• Development of design documents based on function document requirements.
• Gathering requirements of development and implementation of requirement managements in Team Centre application.
• Worked closely with Business Analyst to provide the most efficient configuration System Administrator of Kronos Workforce Timekeeper 6.1 and 6.3, Advanced Scheduler (including Self-Scheduling).
• Working as a Kronos Application consultant to Support the Kronos Workforce Central.
• Upgrade to Work Force Central (WFC) 7.0, from 6.1 product. Implemented Force Central Product suite Time and attendance, Scheduling and Payroll.
• Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
• Designed developed and implemented user acceptance testing protocols as the final phase of applications development.
• Captured and tested al modifications to proposed functional requirements.
• Assisted client and team in producing high-quality application.

Environment: Kronos 7.0.9

Confidential

Business Analyst

Responsibilities:

• Designs and develops the logical and physical data models to support the Data Marts and the Data Warehouse.
• Understand the complexities in design and to simplify the design wherever applicable.
• Kronos configuration and setup, WFC (Workforce Central)/WFAN (Workforce Analytics) Workforce analytics - creating reports in MicroStrategy desktop, building, executing, validating.
• Kronos timekeeping and attendance - auditing store schedules after auto-scheduling shifts.
• Upgraded environment from 6.3.1 to 6.3.10.
• Build the initial information collection and forecasting models for the project.
• Created test cases for customers.
• To analyse the newly released versions and compare to the existing environment and present the stats to the customer to use the benefits of new releases.
• Analysed the differences between Kronos 6.3 and 7 based on environment and explained to Customer. Created test cases for customers.
• Managed the information collection and forecasting process for the test reporting phase
• Reconcile between hours out of Kronos to hours out of Oracle assuring hours balance.
• Review the inbound interface error list out of Oracle and make the necessary corrections.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Effectively designed, configured, testing, debugging the documented and maintained complex Kronos applications to satisfy requirements for version 6.0 to 6.3.

Environment: Kronos 6.3