SUMMARY

• Expert Software Consultant with excellent Quality and Business Analysis skills. Nearly 13+ years of consulting experience; including nearly 8+years with Confidential .
• Expert in Business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications.
• Experience includes working in teh Business (Operations, Sales, Finance), and Software Engineering environments, and managing efforts of cross - functional teams both as Quality Analyst and Business Analyst.
• Solution design experience ranging from requirements analysis, project scoping, solution & system architecture.
• Experience in user interaction, business flow analysis, GAP Analysis, finalizing and mapping teh system. Creating user-training documents, User Training & addressing teh user issues.
• Expertise in defining used case diagrams using Visio and UML, sequence diagrams, activity diagrams as well.
• Expertise in definition of Business requirements and technical specifications, process improvement, configuration, testing and production support.
• Excellent Metrics preparation and presentation skills.
• Hands-on experience in Business Intelligence applications such as Business Objects, OBIEE and Essbase, Data Warehousing, Data Mining ETW (Extract, Transform and load operations)
• Good Knowledge of Web Analytics and how it’s used for Dashboards.
• Experience logging and handling cases in Remedy tool with users, post production support.
• In-depth Knowledge of Program management and Software Development Life Cycle (SDLC) having thorough understanding of various phases such as Requirements, Analysis/Design, Development, Testing and Deployment.
• Solid experience in UAT/BAT test cycles.
• Expertise in creating Test plans, Test cases, Unit testing, System testing, Integration testing, and Functional testing.
• Proficient in SQL queries.
• Excellent and strong research, analytical and problem-solving skills, ability to work independently and team player attitude.
• Experience working in complex, cross-functional and geographically dispersed team environments.
• Strong interpersonal, analysis, organizational, and judgment skills.
• Dependable and flexible professional who works well both independently and on a team.
• Multi-tasker, fast learner with excellent oral and written communication skills.
• Strong cross-functional and Cisco business noledge.
• Very good functional noledge of Cisco’s applications - MDM (My Deal Manager), SFDC, Deal Checkpoint, Order Management tool, CSCC, GDR, CCW. Have noledge of Channel Partners integration with Sales applications like MDM.
• FIN BI booking and Expense data on Oracle and Teradata using reporting tools - Business Objects, Dashboards and Hyperion Essbase.
• Good Knowledge of Tableau.

PROFESSIONAL EXPERIENCE

Confidential

Sr Business Analyst

Responsibilities:

• Worked closely with Stakeholders and Development team to Write BRD and update FSD
• Worked with dev team closely to build reports using tableau
• Coordinated and performed UAT activities with teams involved.
• Worked on reconciliation of Data Was involved in setting up reference data governance processes to manage reference data sets.

Confidential

Sr Business Analyst

Responsibilities:

• Involved in both Functional and Business side for teh whole BI Initiative as a Sr Functional and Business Analyst.
• Worked closely with Stake holders and Development team to set up a Business Objects Universe for dis Initiative.
• Used HP ALM to log defects during Functional and UAT testing and to maintain teh Traceability Metrics with Requirements and Test Scenarios.
• Coordinated teh whole UAT effort, and prepared Training documentations and Kickoff deck.
• Worked in an Agile environment in Iteration mode while conducting functional testing and UAT testing.
• Authored FSDs and BRDs for dis whole initiative.
• Worked closely with Dev team to build User Canned Reports in BO.
• Functional and UAT testing was done comparing to teh source which is built in PEGA.

Confidential 

Business Analyst

Responsibilities:

• Involved mainly in preparing teh monthly and Quarterly Metrics for Physical fulfillment track using advanced Excel and BO and Tableau.
• Created and maintained quarterly metrics in Tableau.
• Conducted data analysis using SQL(on Teradata) and BO and Excel.
• Written user stories and BRDs as required and maintained them in smart sheets.
• Conducted BAT/UAT for each agile release.

Confidential 

Business Analyst

Responsibilities:

• Involved mainly in teh metrics development for teh adoption of various new features.
• Presented teh Metrics in a Dashboard format in Excel.
• Conducted Data analysis using SQL(on Teradata), Excel and BO using pivot tables.
• Interacted with IT and SMEs to understand and analyze teh data.
• Produced Pipeline metrics for internal team to assess teh adoption of GDR & SOT features.
• Used DMR BO universe heavily.
• Used Excel Power pivot and power Query for data mashup
• Used extensive Excel functions to mash up and analyze data.
• Migrated teh reports and data from Excel to Tableau.
• Created teh Dashboard view with all teh reports in Tableau.
• Created Calculated measures in teh Tableau for reporting needs.
• Used Tableau functions to create key measures and parameters.