SUMMARY

• Around 7 Years of Extensive experience in Business writing skills and preparing Business Requirements Document (BRD), Use Case Documents (UCD), Functional and Non - Functional Specifications Documents across the deliverables of a project.
• In-depth understanding of Gap Analysis for AS-IS and TO-BE business processes.
• Hands on experience on Technical requirement writing.
• Experience in creating, reviewing, and modifying user stories and assisting developers, testers with the same.
• Experience working as a technical liaison between IT and Business Group.
• Executed SQL queries to pull the data from the database.
• Experience in performing Impact Analysis to identify impacted areas.
• Experience in conductingUser Acceptance Testing.
• Strong working knowledge of common SDLC models Agile, Waterfall Methodologies.
• Coordinating with Project Managers in managing organizational plans to support the scope and objectives of the projects.
• Experience in recommending mission-critical solutions that deliver value to stakeholders.
• Key skills include conducting Gap Analysis,Business Process Re-engineering, Designing Workflows and Opportunity Identification, requirements gathering, identifying potential problems, time management, training user staff, problem solving and attention to detail.
• Extensive experience in conductingJRP (Joint Requirement Planning) sessionsand participating inJoint Application Development JAD (Joint Application Development) sessionswith business groups, senior management, and IT groups.
• Experience in creation ofUse Cases, Business Processes, Activity Diagrams, Sequence Diagrams and Process Flow Diagrams using UML Tools like MS Visio.
• Experience in creating Gherkin for positive and negative scenarios.
• Involved in Validation of APIs through Postman.
• Experience in working as a technical liaison between IT and Business Group.
• Analytical, methodical, and resourceful approach to problem solving,identifying root causes and corrective actions to meet short and long-term business, financial and system requirements.
• Created wireframes and mockups to help developers to design UI.
• Strong working knowledge in defect tracking and ticketing tool JIRA.
• Experience in conductingUser Acceptance Testing and helping business with use cases and Logged, Tracked UAT defects where applicable.
• Good Interpersonal Skills, team-working attitude, takes initiatives.

TECHNICAL SKILLS

SDLC Methodologies: Agile and Waterfall Technologies.

Modeling Tools: MS Visio, UML.

Cloud Technologies: Amazon Web Services (AWS).

Version Control Tools: GIT, SVN.

Databases: Oracle, MS Access.

Bug/Issue Tracking: JIRA, Quality Center/ALM.

Languages: SQL, Basic Java, HTML5, CSS, Java Script, JSON, XML.

Operating Systems: Windows, UNIX / Linux.

Tools: Eclipse, SQL developer, Jira, MS Word, DBeaver, Postman

PROFESSIONAL EXPERIENCE

Confidential

Technical Requirements\ Business Analyst

Responsibilities:

• Involved in End-to-End development, design, and requirement Analysis.
• Experience in writing technical document and user stories in Jira for developers and testers to perform Development, Unit Testing and to prepare Test cases.
• Prepared process mapping, flow diagram, sequence diagram for systems architecture document.
• Facilitated Story mapping sessions for Personal Lines within nationwide for products Smart Miles, Smart Ride mobile, Connected Car.
• Involved in Data migration from on prem DB to Cloud by providing data mapping from local DB to Postgres in AWS cloud
• Involved in SmartMiles Replatform project where Application is migrated to from Legacy systems to Java APIs and kafka event, where third party vendors like policy center and model factory calls our Nationwide APIs and consume Kafka events.
• Involved in preparing the change document and make available in Sharepoint for the Run Team for reference in production.
• Performed validation for the APIs with Postman during Testing phase.
• Prepared technical documents for various projects in Nationwide Brokerage Services (NBS) which involves Agency Bill Pay (ABP), Data Clean Up and Search Functionality.
• Convert the business requirements into detailed technical requirements in Gherkin format.
• Facilitated meetings with multiple business and technical stakeholders of various level to understand the requirements and suggest changes to make the application more user experience.

Environment: JIRA, Oracle, DBeaver, Postman, Sharepoint, MS Visio, UML, Amazon Web Services, Basic Java HTML, Outlook, Microsoft Office Excel, Word, PowerPoint, Agile.

Confidential

Sr. Requirements Analyst

Responsibilities:

• Created business requirement document to translate high level business requirements into functional specifications for IT team.
• Helped team with scope identification and business planning.
• Analyzed BRD from business and broke down to Epics and User Stories.
• Prepared SQL script to analyze the data.
• Executed SQL queries to pull the Test data.
• Participated in development of rollout strategy and execution of pilot programs for new or enhanced product features to client teams.
• Was involved in Data migration on-perm to AWS cloud platform, plan design for the smooth Data transaction.
• Assisted the client in breaking down and assessing the scope of a project.
• Responsible for maintaining a prioritized backlog and communicating priorities to the Product Development Scrum Team.
• Created user story, use cases and various diagrams such as Process flow diagrams.
• Demonstrated commitment to quality and continuous improvement.
• Conducted interviews and group discussion to capture requirements.

Environment: JIRA, Oracle, Toad, MS Visio, UML, Amazon Web Services, Basic Java HTML, Outlook, Microsoft Office Excel, Word, PowerPoint, Agile, Quality Center.

Confidential, Bloomington, IL

Requirements Analyst

Responsibilities:

• Involved in the design stages of the Application and participated in the meetings with the Product owner and the development team.
• Involved in the meetings with business process owners,SME subject matter experts,and marketing team for requirements gathering in definition stage.
• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts SME's.
• Designed and developed all Use Cases and UML models using MS Visio.
• Advised customers on accessing the correct web services, database schemas, conversion loaders and other technical components.
• Participated in user interface design for interactive elements of the web application.
• Designed and implemented basic SQL queries to generate reports.
• Conducted interviews withkey business usersto collect requirements and business process information.
• Developed business process models in Agile to document existing and future business processes.
• Performed extensive requirement analysis including data analysis andgap analysis.
• Responsible for the release review and design review with the management and theUIdesign team.
• Participated inunit testplans,unit testcases and in execution of test cases forunit testing.
• Involved in User Acceptance Testing.

Environment: Agile, Oracle, MS Visio, UML, Amazon Web Services, Outlook, Microsoft Office Excel, Word, PowerPoint, SDLC, Quality Center, JIRA.

Confidential - Indianapolis, Indiana

Requirements Analyst

Responsibilities:

• Consistent exercise of independent judgment and discretion in matters of significance.
• Performed as a liaison between the project sponsors and team with clients, community, and internal Software Engineers and/or external software vendors to develop system solutions for processing systems or business problems.
• Worked with Software Developers and collaborated with cross-functional teams in software design and development.
• Assessed and revised test sequence and scope based upon test results and/or changes in product design.
• Documented system requirements as per the business needs.
• Served as an SME on custom software systems and guided consumers on best practices and guideline on Systems integrations.
• Performed Other duties and responsibilities as assigned.
• Analyzed and revised existing system logic difficulties and documentation, as necessary.

Environment: Waterfall, Basic Java, Web Services, Oracle, XML, postman.

Confidential

Requirements Analyst

Responsibilities:

• Collaborated closely with development managers, project managers, developers, designers, architects, testers, analysts, and documented requirements.
• Worked as a liaison between business and developers to covert business requirement into technical requirement.
• Identified out of scope work and potential issues in partnership with the Implementation Project Manager and Consultant.
• Managed workload and priorities to deliver to agree upon project milestones.
• Created documentation such as policies, procedures, workflows, and user guides.
• Conducted interviews and performed analysis to create business cases for projects
• Interfaced with management and provided various reports on a regular basis.

Environment: MS Word, MS Excel.