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Sr Business Analyst Resume

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SUMMARY

  • Expert Software Consultant with excellent Quality and Business Analysis skills. Nearly 13+ years of consulting experience; including nearly 8+ years with Confidential .
  • Expert in Business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications.
  • Experience includes working in the Business (Operations, Sales, Finance), and Software Engineering environments, and managing efforts of cross - functional teams both as Quality Analyst and Business Analyst.
  • Solution design experience ranging from requirements analysis, project scoping, solution & system architecture.
  • Experience in user interaction, business flow analysis, GAP Analysis, finalizing and mapping the system. Creating user-training documents, User Training & addressing the user issues.
  • Expertise in defining used case diagrams using Visio and UML, sequence diagrams, activity diagrams as well.
  • Expertise in definition of Business requirements and technical specifications, process improvement, configuration, testing and production support.
  • Excellent Metrics preparation and presentation skills.
  • Hands-on experience in Business Intelligence applications such as Business Objects, OBIEE and Essbase, Data Warehousing, Data Mining ETW (Extract, Transform and load operations)
  • Good Knowledge of Web Analytics and how it’s used for Dashboards.
  • Experience logging and handling cases in Remedy tool with users, post production support.
  • In-depth Knowledge of Program management and Software Development Life Cycle (SDLC) having thorough understanding of various phases such as Requirements, Analysis/Design, Development, Testing and Deployment.
  • Solid experience in UAT/BAT test cycles.
  • Expertise in creating Test plans, Test cases, Unit testing, System testing, Integration testing, and Functional testing.
  • Proficient in SQL queries.
  • Excellent and strong research, analytical and problem-solving skills, ability to work independently and team player attitude.
  • Experience working in complex, cross-functional and geographically dispersed team environments.
  • Strong interpersonal, analysis, organizational, and judgment skills.
  • Dependable and flexible professional who works well both independently and on a team.
  • Multi-tasker, fast learner with excellent oral and written communication skills.
  • Strong cross-functional and Cisco business knowledge.
  • Very good functional knowledge of Cisco’s applications - MDM (My Deal Manager), SFDC, Deal Checkpoint, Order Management tool, CSCC, GDR, CCW. Have knowledge of Channel Partners integration with Sales applications like MDM.
  • FIN BI booking and Expense data on Oracle and Teradata using reporting tools - Business Objects, Dashboards and Hyperion Essbase.
  • Good Knowledge of Tableau.

PROFESSIONAL EXPERIENCE

Confidential

Sr Business Analyst

Responsibilities:

  • Worked closely with Stakeholders and Development team to Write BRD and update FSD
  • Worked with dev team closely to build reports using tableau
  • Coordinated and performed UAT activities with teams involved.
  • Worked on reconciliation of Data Was involved in setting up reference data governance processes to manage reference data sets.

Confidential

Sr Business Analyst

Responsibilities:

  • Involved in both Functional and Business side for the whole BI Initiative as a Sr Functional and Business Analyst.
  • Worked closely with Stake holders and Development team to set up a Business Objects Universe for this Initiative.
  • Used HP ALM to log defects during Functional and UAT testing and to maintain the Traceability Metrics with Requirements and Test Scenarios.
  • Coordinated the whole UAT effort, and prepared Training documentations and Kickoff deck.
  • Worked in an Agile environment in Iteration mode while conducting functional testing and UAT testing.
  • Authored FSDs and BRDs for this whole initiative.
  • Worked closely with Dev team to build User Canned Reports in BO.
  • Functional and UAT testing was done comparing to the source which is built in PEGA.

Confidential

Business Analyst

Responsibilities:

  • Involved mainly in preparing the monthly and Quarterly Metrics for Physical fulfillment track using advanced Excel and BO and Tableau.
  • Created and maintained quarterly metrics in Tableau.
  • Conducted data analysis using SQL(on Teradata) and BO and Excel.
  • Written user stories and BRDs as required and maintained them in smart sheets.
  • Conducted BAT/UAT for each agile release.

Confidential

Business Analyst

Responsibilities:

  • Involved mainly in the metrics development for the adoption of various new features.
  • Presented the Metrics in a Dashboard format in Excel.
  • Conducted Data analysis using SQL(on Teradata), Excel and BO using pivot tables.
  • Interacted with IT and SMEs to understand and analyze the data.
  • Produced Pipeline metrics for internal team to assess the adoption of GDR & SOT features.
  • Used DMR BO universe heavily.
  • Used Excel Power pivot and power Query for data mashup
  • Used extensive Excel functions to mash up and analyze data.
  • Migrated the reports and data from Excel to Tableau.
  • Created the Dashboard view with all the reports in Tableau.
  • Created Calculated measures in the Tableau for reporting needs.
  • Used Tableau functions to create key measures and parameters.

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