Business Analyst Resume Profile, Ohio - Hire IT People

SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/Project Manager

Identify client needs and develop customized data solutions
Provide systems consulting services including project planning and management
Provide systems analysis including requirements definition, user support activities, testing and documentation.
Managed team on multiple projects including liaison with internal users and outside vendors.
Validate and transform business processes into business requirements /
Assist with process re-engineering during reorganization
Utilize SQL and ORACLE to pull necessary data for daily/weekly/monthly reports
Responsible for the planning and analysis of complex business procedures
SOP creation and validation

Confidential

Business Analyst/IT Project Manager

Develop and implement processes SOPs and initiatives company wide
Developed compliance procedures and processes to align with HIPAA standards
Using Microsoft Project and Project Server, develop and complete complex projects for both the IT department and the company
Interviewing, analyzing documents, draw out requirements like surveys, visiting sites, developing business processes using task flow analysis and work-flow analysis
Serve as the liaison between the business services group, process team, technology teams and other support teams
Serves as a trainer for IT department managers and team leads
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Proactively communicate and collaborate with high level and low level co-workers to analyze information needs and functional requirements and maintain deliverables
Team with other departments on systems set up, troubleshooting and enhancements

Confidential

HR Analyst/HRIS Manager

Responsible for daily, weekly and monthly Sarbanes Oxley Audits.
Responsible for full cycle recruiting for three separate departments
Serves as a trainer for department managers and supervisors
Provide HRIS support for over 1500 team members
Assist in the review, testing and implementation of HRMS system upgrades and/or patches.
Collect, evaluate and compress data and information from multiple sources, to resolve conflicts
Develop and implement processes and initiatives property wide
Compile, analyze and interpret data on various Human Resource and departmental issues
Using Microsoft Project, develop and complete complex projects both in IT as well as HR
Assisted in the analysis and evaluation of each position to assure wage and salary level in commensurate with job duties and responsibilities
Counseling and mentoring employees and Management team to provide impartial determination to employee issues and to seek an effective resolution..

Confidential

Benefits Analyst

Research, analyze, audit, measures and evaluate HR programs and services including team member health and welfare plans, savings plans and work/life programs
Identifying vacancies, post open job screen, interview, and match applicant with open positions, background and reference checks, extend offer and employee on-boarding
Responsible for evaluation and analysis of the majority of health welfare plans with annual claims and expenses in excess of 25M annually
Provide HRIS support for over 20,000 employees
Responsible for evaluating compliance with all legal, security, and privacy requirements of benefit programs
Administering all benefits such as FSA, STD, PTO, medical and dental, and life insurance

Confidential

Technical Support

Provide technical support for over 750 libraries and 50 retail partners
Direct and manage project development from beginning to end
Communicate between developers and support team for weekly meetings
Created instructional and training guides for all new technical support new hires
Anticipate and evaluate new products/software from a variety of vendors
Work with potential partners to understand our business initiatives
Set up new users in Active Directory and provide support for 175 employees
Take steps to ensure all processes within the company are PCI compliant