SUMMARY

• 7 years of experience in implementing Scrum framework with Sprint planning, Daily stand - ups, Sprint Reviews, Retrospectives, Release planning, Product and Sprint backlog grooming.
• Expertise in facilitating Scrum Practices to the team in end-to-end Software Development Life Cycle using Agile methodologies.
• Work collaboratively in various projects with Stakeholders and cross-functional team to deliver projects as per Scrum’s Rules, Roles, Artifacts and Events.
• Experienced in creating Business Requirement Documents, Software Requirements Specification Documents, and Functional Requirements Documents.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Experience in performing Root Cause Analysis for identifying and resolving performance hurdles and suggest fool-proof techniques for successful completions.
• Experience in applying GAP Analysis, SWOT, Impact Analysis, Root-case identification, Cost-Benefit analysis, Feasibility study, Risk Analysis.
• Expertise in preparing Test Plan, Test Scenarios, Test Documentation, Test Scripts and Test Cases; coordinating User Acceptance Testing (UAT).
• Adept at performing AS-IS and TO-BE Analysis, ROI Analysis, GAP Analysis, Risk Analysis, Cost-Benefit Analysis and SWOT Analysis.
• Experience in using project management and modeling tools such as MS Office tools: Excel, Visio, PowerPoint, Project, SharePoint, Word, JIRA and Rally.
• Strong knowledge of Project Management skills such as time estimation, task identification, risk analysis and scope management and resource management.
• Experience in Data Management and Reporting technologies, worked on relational databases like SQL Server, Oracle, & created logical data models.
• Understanding of Data Warehousing Architecture, Data Modeling, ETL, OLAP operations such as Drill Down, Roll Up, Slice and Dice Techniques and OLTP systems and Source to Target System mappings.
• Expert in using various techniques to refine the product backlog with Business value and Effort estimates by facilitating product refinement meetings.

TECHNICAL SKILLS

• Agile/SCRUM
• TDD
• BDD
• UML
• Visio
• RUP
• SOA
• MVC
• MVP
• Product Backlog Grooming
• SQL Server
• Oracle
• Release Planning
• Relational Database Management
• Sprint
• Backlog Management
• XML
• JSON
• AJAX
• JavaScript
• Extreme Programming
• LINQ
• JIRA
• X-planner
• TFS
• ALM
• Scrum Works
• Excel
• N-Unit
• Cruise Control

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Scrum Master/Business Analyst

Responsibilities:

• Worked with Product Owner and Stakeholders in finding ways to effectively maintain and prioritize the Product backlog and release plan.
• Responsible for facilitating daily scrum meetings, enforcing timeboxes, responding to impediments, tracking baseline, Sprint planning, and Retrospectives.
• Used JIRA for assigning the task, monitoring the progress, adding tasks to product backlog, maintenance of Sprint backlogs.
• Participates in the Scrum Master Sync and Community of Practice (CoP) Sessions and Agile Release Train Sync Sessions.
• Performed GAP analysis for new application requirements and prioritized them based on the business needs as the project was scheduled to move in phases.
• Documented the AS-IS process and found places for improvement to create the TO-BE process.
• Developed SQL queries to perform quantitative data analysis on the large amount of data and produce ad-hoc reports for various departments.
• Organized the information between DEV. teams regarding the project using MS SharePoint for efficient collaboration across different user groups.
• Maintained the Requirements Traceability Matrix RTM between the requirements, design documents and test plans.
• Managed risk by proactively driving cross-functional leads to identify and unblock issues, track, and resolve cross team dependencies.
• Created the Logging and Exception handling framework against the needs of an enterprise level solution.
• Executed ETL operations for Business Intelligence reporting solutions using Excel.
• Utilized Java programming to send auto generated publication files on a weekly basis with the help of the sterling messaging system to the vendors.
• Performed detailed assessments of project risks to determine constraints and develop mitigation strategies.
• Coordinated and synchronized project plan, activities, and dependencies with parallel projects.
• Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.

Confidential, Tampa, FL

Business Analyst / Scrum Master

Responsibilities:

• Interacted with cross-functional team of Bas and Developers to determine comprehensive list of requirement specifications for new applications.
• Organized daily stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking and other Scrum-related meetings.
• Created the Multilayer architecture of the application defining the scope and usability of each layer.
• Created the High Level and Low-Level design documents to define and demonstrate the technical implementations of the various functional screens.
• Involved in code review (Standard and Logical) to find out the code quality and the scope for improvement in existing code.
• Grouped the Use Cases and other diagrams into Sequence and Collaboration diagrams using Rational Rose based on UML methods.
• Conducted meetings, briefings, demonstrations, JAD sessions, and wrote minutes of project meetings notes.
• Involved in designing the database and implementing stored procedures, functions, views, and scripts using SQL Server to build data processing modules.
• Outlined the requirements throughout the development process and verified adherence using the Requirements Traceability Matrix.
• Captured and managed the user stories and requirements in to JIRA.
• Coordinated activities with project manager and other teams using MS Project.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Created SSIS package to load data from Flat files, Excel and Access to SQL server using connection manager.
• Created reports from OLAP, sub reports, bar charts and matrix reports using SSRS.
• Wrote Excel macros to manage and track Agile work like Stories, Tracks, Burndown charts, Kanban Story board progress.
• During Retrospectives, took feedback on how the team can improve and did RCA
• Helped the team to resolve access and dependency issues and how it could be avoided in the next Sprint.

Confidential, Birmingham, AL

Business Analyst /Scrum Master

Responsibilities:

• Interacted with Subject Matter Experts and Stakeholders to understand client business processes and gathered business requirements. Daily Scrum Meetings.
• Conducted coaching and training sessions regarding Agile development cycle and encouraged team to engage in Scrum ceremonies, technical discussions, reviews and release planning.
• Translated business requirements into functional requirements and communicated them to stakeholders to baseline high-level requirements
• Verified and validated requirements throughout the development process by constantly interacting with technical and business teams.
• Responsible for organizing and conducting requirements elicitation meetings with various businesses and documenting them in JIRA.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Used SQL to organize and extract data from Oracle databases and created reports.
• Created reports such as drill down, parameterized, cascading, conditional, table, matrix, chart and sub reports formatting them using SSRS
• Generated BI reports using Pivot tables and Pivot charts from cleaned data.
• Used MS SharePoint a content management platform, for managing content across the organization within a shared repository.
• Utilized Agile/SCRUM methodology to develop User Stories, Product Backlog, and Sprint Backlog.
• Develop UML diagrams like Use Cases Diagram, Activity Diagram, Sequence Diagram, Class Diagram and Coloration Diagram using MS Visio.
• Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.
• Documented Test Plans that contained test scripts, test cases, test data and expected results for the User Acceptance testing.
• Implemented database replication strategies for both internal and Disaster Recovery.
• Reported chargeback numbers on individual cost centers to higher management.

Confidential, Santa Ana, CA

Scrum Master

Responsibilities:

• Scheduled and facilitated Sprint planning, Daily stand up, Retrospectives, Stakeholder meetings, and Sprint demonstrations.
• Created project proposals, effort estimates, budget estimates, contract management, project schedule, project change request, risk management plans.
• Administered project management activities inclusive of planning, effort, design, scope, estimation, resource coordination and delivery as per specified time frames.
• Maintained key program performance data for evaluations to support key decision-making program performance analysis.
• Provided functional support to testers by providing them with guidance on the business processes and scenarios and answer queries on test coverage.
• Worked on claim processing module which involved Receipt and Verification of Claim Forms (837) and Claims Attachments (275), Claims Enquiry and Response Adjudication, Healthcare Claim Payment/Advice (835) as per HIPAA guidelines.
• Helped the product owner prioritize and rank the product backlog based on business needs and systems constraint.
• Planned the sequence of changes to be implemented along with work assignment to the team through sprint planning sessions.
• Tracked the development, QA and UAT sign-offs on the user stories through RTC and daily check point meetings.
• Provided a demo of the system increment / changes to the product owner and obtaining customer sign-off through sprint demo sessions.
• Tracked best practices, bottle necks and scope for improvement in team operations through the sprint retrospective sessions.
• Developed SQL Queries to fetch complex data from different tables in remote databases using joins, database links to format the results into reports, logs and data validation tools.
• Involved in manual testing of the product and writing test cases for improving the product efficiency.
• Managed daily interactions amongst the various stakeholders and the scrum teams to discuss updates, issues, changes and dependencies through the Scrums.
• Troubleshot integration issues and dependency issues through triage calls and managing risks, scope creeps and defect triages.

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Collaborated with project stakeholders throughout all SDLC phases to ensure timely delivery of specified business solutions.
• Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.
• Conducted one-to-one meeting with the business to gather the all requirements and convert them into technical requirement for development perspective.
• Prepared the mapping documents, and process flow diagrams required for the Informatica development process.
• Involved throughout the System Development Life Cycle (SDLC) and performed a primary liaison between the business and the technical areas.
• Involved in preparation of project estimates and database size with the delivery lead.
• Worked actively with the reconciliation team on error out records of the Rx vendors.
• Conducted Joint Application Development (JAD) sessions with the development team, end users, QA team, and stakeholders for project related meetings.
• Documented & maintained Project Changes Request (PCR) documents & updated them accordingly.
• Developed Requirements Traceability Matrix (RTM) using MS Excel to trace each software design requirement to test case.
• Created test plans, test cases and conducted functional/non-functional testing as needed, defined and traced software defects in JIRA.
• Share new functionality details and testing scenarios of enhancements in the company's knowledge database.
• Perform demos for client and proactively work during the User Acceptance Testing phase with the client's QA resources.
• Used Microsoft SharePoint as a Web-based Content Management System as well as Project Management tool.
• Analyzed test cases and defects being loaded in QC by QA teams to ensure the link entities and accuracy of data.