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Scrum Master/business Analyst Resume

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Plano, TX


  • 7 years of experience in implementing Scrum framework with Sprint planning, Daily stand - ups, Sprint Reviews, Retrospectives, Release planning, Product and Sprint backlog grooming.
  • Expertise in facilitating Scrum Practices to the team in end-to-end Software Development Life Cycle using Agile methodologies.
  • Work collaboratively in various projects with Stakeholders and cross-functional team to deliver projects as per Scrum’s Rules, Roles, Artifacts and Events.
  • Experienced in creating Business Requirement Documents, Software Requirements Specification Documents, and Functional Requirements Documents.
  • Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
  • Experience in performing Root Cause Analysis for identifying and resolving performance hurdles and suggest fool-proof techniques for successful completions.
  • Experience in applying GAP Analysis, SWOT, Impact Analysis, Root-case identification, Cost-Benefit analysis, Feasibility study, Risk Analysis.
  • Expertise in preparing Test Plan, Test Scenarios, Test Documentation, Test Scripts and Test Cases; coordinating User Acceptance Testing (UAT).
  • Adept at performing AS-IS and TO-BE Analysis, ROI Analysis, GAP Analysis, Risk Analysis, Cost-Benefit Analysis and SWOT Analysis.
  • Experience in using project management and modeling tools such as MS Office tools: Excel, Visio, PowerPoint, Project, SharePoint, Word, JIRA and Rally.
  • Strong knowledge of Project Management skills such as time estimation, task identification, risk analysis and scope management and resource management.
  • Experience in Data Management and Reporting technologies, worked on relational databases like SQL Server, Oracle, & created logical data models.
  • Understanding of Data Warehousing Architecture, Data Modeling, ETL, OLAP operations such as Drill Down, Roll Up, Slice and Dice Techniques and OLTP systems and Source to Target System mappings.
  • Expert in using various techniques to refine the product backlog with Business value and Effort estimates by facilitating product refinement meetings.


  • Agile/SCRUM
  • TDD
  • BDD
  • UML
  • Visio
  • RUP
  • SOA
  • MVC
  • MVP
  • Product Backlog Grooming
  • SQL Server
  • Oracle
  • Release Planning
  • Relational Database Management
  • Sprint
  • Backlog Management
  • XML
  • JSON
  • AJAX
  • JavaScript
  • Extreme Programming
  • LINQ
  • JIRA
  • X-planner
  • TFS
  • ALM
  • Scrum Works
  • Excel
  • N-Unit
  • Cruise Control


Confidential, Plano, TX

Scrum Master/Business Analyst


  • Worked with Product Owner and Stakeholders in finding ways to effectively maintain and prioritize the Product backlog and release plan.
  • Responsible for facilitating daily scrum meetings, enforcing timeboxes, responding to impediments, tracking baseline, Sprint planning, and Retrospectives.
  • Used JIRA for assigning the task, monitoring the progress, adding tasks to product backlog, maintenance of Sprint backlogs.
  • Participates in the Scrum Master Sync and Community of Practice (CoP) Sessions and Agile Release Train Sync Sessions.
  • Performed GAP analysis for new application requirements and prioritized them based on the business needs as the project was scheduled to move in phases.
  • Documented the AS-IS process and found places for improvement to create the TO-BE process.
  • Developed SQL queries to perform quantitative data analysis on the large amount of data and produce ad-hoc reports for various departments.
  • Organized the information between DEV. teams regarding the project using MS SharePoint for efficient collaboration across different user groups.
  • Maintained the Requirements Traceability Matrix RTM between the requirements, design documents and test plans.
  • Managed risk by proactively driving cross-functional leads to identify and unblock issues, track, and resolve cross team dependencies.
  • Created the Logging and Exception handling framework against the needs of an enterprise level solution.
  • Executed ETL operations for Business Intelligence reporting solutions using Excel.
  • Utilized Java programming to send auto generated publication files on a weekly basis with the help of the sterling messaging system to the vendors.
  • Performed detailed assessments of project risks to determine constraints and develop mitigation strategies.
  • Coordinated and synchronized project plan, activities, and dependencies with parallel projects.
  • Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.

Confidential, Tampa, FL

Business Analyst / Scrum Master


  • Interacted with cross-functional team of Bas and Developers to determine comprehensive list of requirement specifications for new applications.
  • Organized daily stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking and other Scrum-related meetings.
  • Created the Multilayer architecture of the application defining the scope and usability of each layer.
  • Created the High Level and Low-Level design documents to define and demonstrate the technical implementations of the various functional screens.
  • Involved in code review (Standard and Logical) to find out the code quality and the scope for improvement in existing code.
  • Grouped the Use Cases and other diagrams into Sequence and Collaboration diagrams using Rational Rose based on UML methods.
  • Conducted meetings, briefings, demonstrations, JAD sessions, and wrote minutes of project meetings notes.
  • Involved in designing the database and implementing stored procedures, functions, views, and scripts using SQL Server to build data processing modules.
  • Outlined the requirements throughout the development process and verified adherence using the Requirements Traceability Matrix.
  • Captured and managed the user stories and requirements in to JIRA.
  • Coordinated activities with project manager and other teams using MS Project.
  • Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
  • Created SSIS package to load data from Flat files, Excel and Access to SQL server using connection manager.
  • Created reports from OLAP, sub reports, bar charts and matrix reports using SSRS.
  • Wrote Excel macros to manage and track Agile work like Stories, Tracks, Burndown charts, Kanban Story board progress.
  • During Retrospectives, took feedback on how the team can improve and did RCA
  • Helped the team to resolve access and dependency issues and how it could be avoided in the next Sprint.

Confidential, Birmingham, AL

Business Analyst /Scrum Master


  • Interacted with Subject Matter Experts and Stakeholders to understand client business processes and gathered business requirements. Daily Scrum Meetings.
  • Conducted coaching and training sessions regarding Agile development cycle and encouraged team to engage in Scrum ceremonies, technical discussions, reviews and release planning.
  • Translated business requirements into functional requirements and communicated them to stakeholders to baseline high-level requirements
  • Verified and validated requirements throughout the development process by constantly interacting with technical and business teams.
  • Responsible for organizing and conducting requirements elicitation meetings with various businesses and documenting them in JIRA.
  • Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
  • Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
  • Used SQL to organize and extract data from Oracle databases and created reports.
  • Created reports such as drill down, parameterized, cascading, conditional, table, matrix, chart and sub reports formatting them using SSRS
  • Generated BI reports using Pivot tables and Pivot charts from cleaned data.
  • Used MS SharePoint a content management platform, for managing content across the organization within a shared repository.
  • Utilized Agile/SCRUM methodology to develop User Stories, Product Backlog, and Sprint Backlog.
  • Develop UML diagrams like Use Cases Diagram, Activity Diagram, Sequence Diagram, Class Diagram and Coloration Diagram using MS Visio.
  • Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.
  • Documented Test Plans that contained test scripts, test cases, test data and expected results for the User Acceptance testing.
  • Implemented database replication strategies for both internal and Disaster Recovery.
  • Reported chargeback numbers on individual cost centers to higher management.

Confidential, Santa Ana, CA

Scrum Master


  • Scheduled and facilitated Sprint planning, Daily stand up, Retrospectives, Stakeholder meetings, and Sprint demonstrations.
  • Created project proposals, effort estimates, budget estimates, contract management, project schedule, project change request, risk management plans.
  • Administered project management activities inclusive of planning, effort, design, scope, estimation, resource coordination and delivery as per specified time frames.
  • Maintained key program performance data for evaluations to support key decision-making program performance analysis.
  • Provided functional support to testers by providing them with guidance on the business processes and scenarios and answer queries on test coverage.
  • Worked on claim processing module which involved Receipt and Verification of Claim Forms (837) and Claims Attachments (275), Claims Enquiry and Response Adjudication, Healthcare Claim Payment/Advice (835) as per HIPAA guidelines.
  • Helped the product owner prioritize and rank the product backlog based on business needs and systems constraint.
  • Planned the sequence of changes to be implemented along with work assignment to the team through sprint planning sessions.
  • Tracked the development, QA and UAT sign-offs on the user stories through RTC and daily check point meetings.
  • Provided a demo of the system increment / changes to the product owner and obtaining customer sign-off through sprint demo sessions.
  • Tracked best practices, bottle necks and scope for improvement in team operations through the sprint retrospective sessions.
  • Developed SQL Queries to fetch complex data from different tables in remote databases using joins, database links to format the results into reports, logs and data validation tools.
  • Involved in manual testing of the product and writing test cases for improving the product efficiency.
  • Managed daily interactions amongst the various stakeholders and the scrum teams to discuss updates, issues, changes and dependencies through the Scrums.
  • Troubleshot integration issues and dependency issues through triage calls and managing risks, scope creeps and defect triages.

Confidential, Madison, WI

Business Analyst


  • Collaborated with project stakeholders throughout all SDLC phases to ensure timely delivery of specified business solutions.
  • Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.
  • Conducted one-to-one meeting with the business to gather the all requirements and convert them into technical requirement for development perspective.
  • Prepared the mapping documents, and process flow diagrams required for the Informatica development process.
  • Involved throughout the System Development Life Cycle (SDLC) and performed a primary liaison between the business and the technical areas.
  • Involved in preparation of project estimates and database size with the delivery lead.
  • Worked actively with the reconciliation team on error out records of the Rx vendors.
  • Conducted Joint Application Development (JAD) sessions with the development team, end users, QA team, and stakeholders for project related meetings.
  • Documented & maintained Project Changes Request (PCR) documents & updated them accordingly.
  • Developed Requirements Traceability Matrix (RTM) using MS Excel to trace each software design requirement to test case.
  • Created test plans, test cases and conducted functional/non-functional testing as needed, defined and traced software defects in JIRA.
  • Share new functionality details and testing scenarios of enhancements in the company's knowledge database.
  • Perform demos for client and proactively work during the User Acceptance Testing phase with the client's QA resources.
  • Used Microsoft SharePoint as a Web-based Content Management System as well as Project Management tool.
  • Analyzed test cases and defects being loaded in QC by QA teams to ensure the link entities and accuracy of data.

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