Summary:

• A seasoned, PMP certified, Business-Process-Project Analyst Project Manager with a 10-year proven track record across multiple domains: Pharmaceutical and Healthcare, and public sectors
• Strong leadership, with full project lifecycle and ample organizational experience.
• Result-orientated, client-facing, and quality-focused with excellent relationship management skills in vendor management and customer service.
• Experience with full SDLC management, requirements capture, testing, process improvement, training, technical writing, corporate communication, sales lifecycle, needs analysis, CRM, gap analysis, UAT, BPR, Internet, and business-technical liaison.
• Vast experience in multi-tasking, managing multiple projects and work streams in parallel.
• Demonstrable skills in team-building and motivation, and ability to work independently and with team.
• Proven ability to perform in high-pressure environments.
• Strong liaison, communication, and presentation skills.

Key Areas of expertise:

Business Process Modelling and Requirements 8 years

• More than 8 years of experience in Business Process Analysis, Development of requirement specifications using industry standard tools and languages such as Unified Model Language, Business Process Model notations.
• Analysis of As-Is business processes and modeling of To-Be processes to eliminating any redundancies and inefficiencies.
• Documentation of To-Be processes defining the Business processes diagrammatically using basic element categories of Business Process Modeling Notations Flow objects Events, Activities, Gateways Connecting objects Sequence Flow, message flow, Associations Swim lanes Pool, Lane and Artifacts Data object, Group, Annotation .
• Converting the business requirements to functional specification, enabling translation of business requirements to design and code.

Design And Development 7 years

• Most of the 10 years of IT experience involved projects developed using Object Oriented Analysis and Design concepts. Used UML extensively to develop use cases and translate requirements specifications to object oriented design, both at high level and low level
• More than 6 years of Development Expertise in Object Oriented development platform such as J2EE

Requirement Management and tools 8 Years

• Vast experience in requirement specification development involving customer meetings, interviews with the SME's and end users, Voice of Customer, Interviews and Surveys. Well versed with the requirement gathering processes, tools and methodologies involved in developing Business Process Model and translating them to requirement specifications and design using Unified Model Language UML
• Worked extensively More than 4 years with requirements management tools such Caliber, JAMA. Experience in configuring the process workflow on these tools and tracking the requirement changes during the course of the project
• Expertise in developing requirement traceability matrix to trace requirement specifications across project phases

Project Management 5 years

• Extensive experience in managing enterprise IT project life cycle through all phases. Knowledge on industry-accepted best practices such as HIPAA, Six Sigma, and Capability Maturity Model CMM
• In-depth knowledge and experience in preparing WBS, estimation, cost management, time management, Change Management and risk management. Hands on experience in metrics calculation and release management.
• Technically adept and confident software professional with exceptional skills in developing/testing/managing mission critical, enterprise wide, multi-tier application. Proficient in understanding technical aspects when understanding and documenting business requirements.
• Experience in developing project plans, test plans, writing manual test cases, execution of test scripts and plans/procedures. Experience in developing and testing web and client/server application software using Java, J2EE, JSP, STRUTS, WebLogic, Oracle, Jasper and DB2
• Managed and led multiple work streams in parallel such as Requirements Development and Quality Assurance Analyzing, Defining and documenting Business process requirements along with establishing suitable processes and associated tools for work management.

Technical Proficiency:

Career Profile

Confidential

Business Process and Quality Analysis Lead

• Analyzed and benchmarked key customer As-Is business processes by interacting with various State agency SME's, stakeholders, and end users. Documented the As-Is Processes.
• Defined and Developed To-Be Business Processes by closely coordinating with the State Agency SME's and project team for better workflow management and process efficiencies
• Documented of To-Be processes defining the Business processes diagrammatically using basic element categories of Business Process Modeling Notations Flow objects Events, Activities, Gateways Connecting objects Sequence Flow, message flow, Associations Swim lanes Pool, Lane and Artifacts Data object, Group, Annotation .
• Planned and Coordinated task assignment and timelines with cross functional teams
• Provided direction and trained team members on the AS-IS and TO-BE business processes by having presentations, JAD sessions and meetings.
• Led the team to develop requirement specification and test scenarios of end-to-end system integration testing based on the Business Process Requirement documents. Developed Requirements Traceability Matrix and configured workflow in JAMA for requirements management
• Executed System and Integration Testing
• Environment - Accela COTS product, JAMA, Mantis, JIRA, Selenium, ConformiQ J2EE Use Cases using UML BPM
• Result Phase 1 of the project completed with Huge Success. The TO-BE business processes defined, implemented and tested in pre-production environment for 54 license types from different State Agencies.
• Project Manager / Business Analysis Lead
• Confidential
• Performed GAP and Risk analysis of existing system, analyzed the business process flows of the existing system and evaluated benefits of new system BO and Cognos . Documented the As-Is business processes using the Business Process Requirement Notations.
• Interfaced with SMEs to develop TO-BE business processes for better efficiency and eliminating redundancies. Documented the TO-BE processes using Business Process Requirement Notations.
• Translated the business requirements to System Requirements Specifications by means of Use cases. Documented the Use cases using UML.
• Developed workflow, screen mock-ups, and conversion requirements.
• Developed Requirement Traceability Matrix and managed requirements using Caliber.
• Worked closely with the Design and Architecture team to help them translated the requirements into High level and Low level Design. Validated technical designs created by IT developers against Requirement specifications.
• Interfaced with Quality Assurance team and trained them on the business process requirements. Worked with the team to develop test scenarios.
• Provide Metrics on Resource Utilization, Defect Density and Defect Prevention plan
• Created Data maps for the reports requirements. Worked with SQL queries for data manipulations.
• Validated documentation for training and Help Desk teams
• Performed UAT testing to validate the business requirements Consumer Portal Web service, Reports, Batch Jobs, Central Fill, Central Mail .

Environment - JIRA, Confluence, Caliber, UML, Quality Center, MS Office, Linux, Java, Oracle, Jasper Reports, Business Objects and Crystal Reports

Lead Business Analyst / Team Lead

Confidential

• Analyzed the Business Process Requirements to develop Requirement Specifications and document hem using UML
• Developed System Context Diagrams, Analysis and Design Models using UML
• Developed Requirement Traceability Matrix and Managed the requirements using Caliber.
• Performed impact analysis report, depicting the changes that can happen because of the OS, software and tools version upgrade and how it should be solved.
• Developed Design specifications based on the Object Oriented Concepts OOAD
• Performed training sessions and knowledge transfer sessions for the Development and Quality Assurance teams
• Planned and tracked the work of the team members and provided weekly status reports to the Project Manager

Environment - JIRA, Confluence, Caliber, UML, Quality Center, MS Office, Linux, Java, Oracle

Team Lead

Confidential

• Developed Requirement Understanding Documents and performed Low Level Design analysis
• Developed requirement use cases, which involved administrative screens and business logic implementation.
• Developed High Level and Low level design using UML. Analyzed and designing the workflow for the screens, using struts-workflow-extensions and OOAD.
• Developed and Unit tested code on J2EE platform and Spring Framework
• Coordinated with cross functional team to perform integration testing

Environment - Java, J2EE, Websphere, Spring Framework, Oracle, UML