EHR Consultant / Systems Director

• Infrastructure / Enterprise Systems Design Management
• The best and most capable IT manager with whom I have worked.
• Residency Director, AHEC Fort Smith Family Medical Center
• SENIOR IT PROJECT AND OPERATIONS MANAGER with decisive
• operational vision and expert leadership in the direction of
• information technology strategy, resources, and enterprise programs.
• Key qualifications in healthcare systems and process improvement with success directing the implementation and optimization of major Electronic Medical Records EMR and Medical Practice Management System PM projects. Strategically define and analyze operational objectives to develop cost - effective technology and process solutions aligned with corporate goals.
• Highlights of Technology and Systems Leadership
• A subsidiary of ChenMedical, CTech is the IT portion of the Chen Model of Care for managed care and capitated reimbursement models of payment from the Centers for Medicare and Medicaid Services

Senior Business Analyst and EHR Consultant:

• Acted as Senior Business Analyst to capture and create specifications for the Developers to adhere to when building iterations of the new product. Provided reference data and specifications needed to ensure we maintained adherence to all Federal, State and Local laws
• Lead creation of Patient Module for capture of all patient related information including insurance, guarantor, demographics
• Gathered and assessed needs from internal business units created custom solutions to resolve issues e.g., system slowdowns, virus outbreaks and process bottlenecks and developed functional specifications for IT group.
• Contributed to creation of data dictionary to contain and explain all pointers, references and functions within the system
• Built Terminology Service and Creation of DataHolders for storage and retrieval of discrete data pieces, starting from a blank canvas, implemented dictionaries along with the Data Lookup Service that points each module to another for lookup, storage and Business Intelligence reporting
• Directed development team on HL-7 module for entire system to include DataHolder locations and Terminology Service for import and export of all data elements conforming to the CCD, CCR and C-CDA requirements
• Connection and coordination of integration of Direct system via HL-7 messaging and SureScripts network
• Coordinated education and creation on Terminology Service elements for all modules in the system and cross versioning of data sets
• Creation and specification of Single-Sign-On integrating user authentication tokens to allow one sign on to Windows or iOS pushing secure access of data and software to appropriate user level
• Electronic Forms creation using Microsoft based technology to capture data from all members of the Care Team including Physicians, Nurses, Medical Assistants and patients.
• Consulting, Evaluating and creation of patient portal for internal and external capture of data elements

Confidential

Senior Analyst and Sole Proprietor:

• Business Analysis and recommendation of needed software, hardware and networking. Assistance with Meaningful Use understanding and compliance
• A complete solutions provider specializing in end-to-end solutions for GE Centricity Physician Offices. Network, Hardware, Software, Installation and Implementation services tailored to the customers' environment and preferred learning experience. Custom applications, web sites, training materials, workflow analysis redesign and reports.
• Creation of custom suite of Meaningful Use forms and reports using Visual Form Editor and Crystal Reports
• Interfaces to Health Information Exchanges in Arkansas, Louisiana, Missouri, Virginia, Delaware, hospitals, offices, labs and radiologists using Mirth and Cloverleaf via HL7 messaging
• Development of custom training documentation via online, print and mobile media
• Custom websites and hosting services including email
• Project Management and vendor coordination for electronic health records conversion from paper

Confidential

A Value Added Reseller of GE Healthcare's Centricity Practice Solution. Specializing in phased model of implementation which maximizes training through the use of learn a piece, use a piece to minimize the loss of productivity while transitioning to an Electronic Medical Record EMR . Custom adaptation of core software and add-ons that increase efficiency and drive full adoption in a tailored environment.

Director of Creative Development:

• Specialized in creation and modification of form sets and reports to optimize productivity of Centricity users. Coordinated, tracked and ensured product deliverables were produced and delivered on time and to specifications of users. Integration with external systems via HL7 and custom applications.
• Spearheaded creation of Document Management program to replace Biscom's Faxcom product and Kryptiq's DocuTrak product into one application known as Advanced Document and Fax Manager saving small clinics thousands of dollars in hardware and software licensing costs.
• Created first bi-directional interface with LabCorp allowing computerized physician ordering CPOE directly in Centricity without the need to open another program or webpage
• Redeveloped project management implementation workflows for internal use including automation of 23 Microsoft Word documents and 17 Microsoft Excel spreadsheets to integrate with internal helpdesk knowledgebase software
• Completed phase I II of 5 phase plan to overhaul customer interface with website and helpdesk software
• Assisted customers in collecting over 2.5 million in bonus and incentive monies through Meaningful Use and
• e-Prescribing incentive programs
• Training of all EMR PM topics utilizing onsite and remote methods
• Created content and conducted quarterly training sessions of Visual Form Editor and Text File Editor classes
• Implemented and customized InLoox Project Management software with Outlook Exchange to facilitate, control and complete projects in an on time deliverance of project pieces
• Director of Information Services: Managed EMR and Practice Management systems, operations, maintenance, and support programming and reporting functions as primary contact for the communication and interface between office systems and off-site locations, including the State Department of Health and lab system. Planned, installed, integrated, maintained, and supported all system components. Coordinated a multifunction team of physicians, nurses, lab associates, administrators, and billing managers in the planning and implementation of EMR system, while providing training and support.
• Led full-phase EMR conversion project accomplishing a 97 paperless operation through digital transformation of medical records, EMR-to-lab interface and EMR-to-State Department of Health interface, electronic prescribing, in-home physician access, billing, and reporting systems and earning regional award from the University of Arkansas for Medical Sciences.
• Delivered a 74 overall clinic productivity improvement increasing monthly patient visits from 1,900 to 3,300 while enhancing the efficiencies and resulting training of third-year residents, improving daily patient numbers by 3-11.
• Generated 145,000 in bonus monies by spearheading clinic enrollment in the Medicare Pay-for-Performance program is 1 of only 7 rural healthcare clinics in Arkansas to report and receive full bonuses for 3 years. Automated data collection into Arkansas Foundation for Medical Care AFMC tool from Oracle using Crystal Reports and Microsoft Excel.

Adjunct Instructor Confidential

Develop and facilitate classroom coursework, lab activities, and testing in Cisco Networking Fundamentals using Cisco Certified Instruction Technology Web Site Design / DreamWeaver E-Commerce Data Modeling utilizing MS Visio and Oracle 10g and Microsoft SQL Server 2008 R2 and Operating Systems including Windows XP/Vista/7.0, Windows Servers 03, 03 R2 Ubuntu. Develop curriculum meeting the requirements of the Arkansas Board of Education and the Confidential