SUMMARY

• Around 9 years of experience as Business Analyst in the field of Information Technology with emphasis on Business Analysis in Business Requirements Gathering, Business Intelligence, Business Process Flow, Business Process Modelling, Data Analysis, Data Transformations, Data Mapping and Data Quality Analysis.
• Focused on Banking and Financial environments with exposure to Retail Banking, Cards, Payments, Lending.
• Expertise in eliciting business requirements from business stakeholders and documenting them.
• Vast experience working in Agile, Waterfall, RUP methodologies. Primarily in Agile methodology. Handling Scrum team offshore and onsite.
• Extremely proficient in using agile and waterfall methodologies, performed roles of scrum master following sprint sessions and used JIRA extensively to write concise user stories and precise acceptance criteria which is used by developers and testers as a key input for development.
• Strong experience in processing knowledge of EFT payments processing through Automatic Clearing House ACH, Credit Cards, Check Processing, Third party payments and European payments knowledge.
• Key area of expertise is focused on Business process re - engineering, Process modeling and optimization, SWIFT Messaging (both MT & MX Based), SWIFT GPI, Canonical message definitions, Data Migrations, Interface configurations, Dashboards and other large-scale integrations
• In depth knowledge of the Software Development Life Cycle SDLC using Agile Agile/SCRUM and SAFE and other methodologies such as Rational Unified Process RUP and Waterfall.
• Efficient in documenting processes, preparing Business Requirement Documents (BRD) and analyzing Business Requirements.
• Experience leading and managing small and medium sized Data warehousing and Business Intelligence engagements and mentoring junior or associate consultants in both onshore and offshore model.
• Good knowledge of Asset management, Risk management, Retail banking and Investment banking.
• Acquired in-depth knowledge of the banking industry (Mortgage, Accounts Receivables/Accounts Payables).
• Knowledge of the procedures of Banking & Regulatory Compliance's in AML, KYC and Basel Accords.
• Experience on funds transfer application including the messaging system like SWIFT, FIX protocol, CHIPS and Fedwire.
• Excellent understanding of EFT system (such as ACH, Fedwire, BACS, CHIPS, FIX, SMAC, Automated Cash management and Prime Brokerage). Knowledge of Online Banking and the whole Fund Transfer process.
• Knowledge in Payment’s processing and SWIFT messaging standards. Have good knowledge of CHIPS, FED and ACH.
• Extensive knowledge with Fixed Income, Equities, Foreign exchange. This includes the associated systems; Swift, Chips, Fedwire, Euroclear, DTC, DTCC.
• Extensively used ETL methodology for supporting data extraction, transformations and loading processing, in a corporate-wide-ETL Solution using ETL tools like Informatica and Data Stage.
• Extensive experience working with Retail and Small Business Banking, Credit Card, KYC, Payments, Trading Systems, Equities, Derivatives, Risk Management for financial services firms.
• Proficient in developing Use case scenarios to enable design and development of applications using tools like Rational Requisite Pro, JIRA and VersionOne based on the SDLC methodology.
• Experience using Rational Clear Quest and JIRA.
• Experienced in Implementing Data Governance using Excel and Collibra.
• Extremely proficient in using agile and waterfall methodologies, performed roles of scrum master following sprint sessions and used JIRA extensively to write concise user stories and precise acceptance criteria which is used by developers and testers as a key input for development.
• Strong understanding of risk control; including Value at Risk (VAR), Anti-Money Laundering (AML), Bank Secrecy Act (BSA), and Know Your Customer (KYC) Worked in integrating the global payments system with VeriFone Pay ware mobile processing system.
• Strong experience in processing knowledge of EFT payments processing through Automatic Clearing House ACH, Credit Cards, Check Processing, Third party payments and European payments knowledge.
• Experience on cutting edge technology projects such as Tokenization, NFC Payments and EMV Cards.
• Strong knowledge of all the phases of Software Development Life Cycle (SDLC) with experience in Rational Unified Process (RUP), Waterfall and Agile-SCRUM methodology.
• Successfully fulfilled the project objectives by following Agile and Waterfall methodologies.
• Possess Business Analytics execution skill set to successfully execute the project responsibilities.
• Ability to communicate effectively with various level of management.
• Knowledge of GAP Analysis, organizing, facilitating and coordinating conference calls, brainstorming sessions, working sessions and other regular project meetings.

PROFESSIONAL EXPERIENCE

Sr Business Analyst

Confidential - Gulfport, MS

Responsibilities:

• Interviewed business users to gather business requirements and created Business Requirements document (BRD).
• Worked on handling International and domestic Wires, Single ACH, Batch ACH, Tax payments, social security payments, Bank cheque payments, Customer check payments, SEPA Credit Transfer and direct debits.
• Performed ATM Transaction Testing on a Tandem environment in ISO 8583 Message Format utilizing Paragon and Visa Card Test simulators for Banking Institutions.
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Worked on Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Performed the AS-IS and TO-BE business process and developed the GAP Analysis to know where we stand.
• Collaborated with compliance team to monitor SWIFT messages MT100, MT101, MT102, MT103, MT 202.
• Gathered Business, Functional and Use Case Requirements for Automated Clearing House (ACH) outgoing transactions.
• Migrated three critical reporting systems to Business Objects and Web Intelligence on a Teradata platform
• Worked with the team of Business Analysts for ISO 20022 Transformation of Fedwire, CHIPS, Target2, CHAPS and SWIFT MT.
• Analyzed and documented business processes, use cases, workflow diagrams and obtained sign-off from client on specifications which included SWIFT, ACH, and wires requirements.
• Worked on managing SWIFT infrastructure comprising of SWIFT Alliance Gateway, SWIFT Alliance Access and SWIFT Alliance Web station.
• Worked with functional teams in an Agile/SCRUM and SAFE environment.
• Involved in Release planning (SAFe) for 5-6 sprints meetings.
• Application of SDLC, Scrum and SAFE Agile Methodology.
• Analyzed/prepared USD high value Fedwire payments to prevent REG W violations.
• Managing all treasury management products such as Internet Banking, Business Banking, Telephone (VRU) Banking, Mobile Banking, Bill Presentment, ATM/Debit Cards, Remote Deposit Capture (RDC), Automated Clearing House (ACH), Positive Pay, Lockbox, Wire Transfers (Fedwire) and Merchant Services
• Followed Agile Iterative development approach and was involved with all iterations of the development life cycle and risk management.
• Interacted with different Lines of Business as part of monitoring the Fraud transactions and created the Centralized repository (Base View) for all AML/Fraud transactions including Automated Clearing House (ACH) passing through different Channels (Web, Paper, Phone etc.).
• Created defect tracking using HP QC and JIRA and reviewed them in subsequent iterations of the application development process.
• Created Test Cases, Test Plans and Test Scenarios to perform Functional Testing, Smoke Testing and Regression Testing and logged down defects and systematically managed them in JIRA.
• Reviewing and updating functional requirement documents use cases, scope change documents and mapping specifications.
• Conducted KYC/AML investigations ensuring that risk details (CIP, regulatory oversight, ownership type, product utilization and product pending trade deal) are complete, accurate and current with a comprehensive understanding of investment products and global/local procedures.
• Effectively conducted AML /KYC formality reports on questionable accounts and transactions.
• Performed the required KYC screenings on customers documenting the information obtained on the client's as required by global KYC procedures.
• Collaborated with SMEs, Compliance Team, Developers and QA Team in the Planning, Analysis, Design, Development, and implementation of the KYC Project.
• Involved in managing Anti-Money Laundering/Know Your Customer (KYC) data remediation initiative.
• Implemented KYC and AML Compliance to suit the Project needs.
• Worked on regulatory compliance to ensure that they have in place the appropriate risk identification and risk management processes for CCAR analysis in capital planning that involves planned capital actions in supervisory scenarios and capital action assumptions required in stress testing rules.
• Worked on Collibra Use Case that have been finalized by Collibra Architect and Business Owners.
• Served as Subject Matter Expert on implementation and maintaining Collibra Data Governance Center
• Responsible for gathering requirements from Subject Matter Experts (SME’s) and primary user’s underwriters and payments department to update premium collection procedure and Automatic Clearing House (ACH).
• Participated in knowledge transfer meetings and discussions with consumer management and BSA/AML Officer.
• Performed testing on a data warehouse platform, including data integrity and data validation.
• Performed data analysis and ran various SQL queries to critically evaluated test results
• Ensured that the business needs as defined by the Product Owner are met by the agile team.
• Assisted in building a Business Analysis Process Model using Rational Rose and MS Visio.
• Created clear, complete and accurate documentation of user requirements and business process workflows.
• Created complex SQL query to extract transaction related data from multiple sources for data validation.
• Attended requirements gathering sessions with the customer based on user feedback and new enhancements, which were entered into JIRA and tracked for future releases.
• Translated high level requirements into functional and technical user stories in JIRA.
• Created acceptance criteria for functional and technical user stories in JIRA.
• Documented functional test scenarios, test plans and end-user acceptance testing criteria.
• Participated in Data Mapping, Data Conversion, creation of the Data model and used SQL and Toad to extract, filter and validate data.
• Created T-SQL objects such as tables, views, joins and store procedures to meet client requirements.
• Assisted in web service testing using REST API and interacted with JSON while working on the data integration.
• Prepared test plan, test scripts and participated in User Acceptance Testing (UAT).
• Assisted with functional testing, performance testing, user interface testing, and User Acceptance and system testing.

Business Data Analyst

Confidential - Cleveland, OH

Responsibilities:

• Analyzed and understood the requirements in a business need and technical specifications perspective by conducting User reviews and JAD sessions.
• Worked on existing Automated clearing processing system, daily payment processing and analysis of reports, payment distribution, daily reconciliation and balancing.
• Worked with the SWIFT Infrastructure & SWIFT-based applications to build a Business Requirements Document to safeguard the flow of payments messages that may be at risk to cause vital damage to the Bank.
• Interviewed SMEs and Stakeholders to gather Business Requirements, Functional Requirements, Non-Functional Requirements, Report Specifications, Data Requirements, Data Mappings and Data Flow Diagrams.
• Reviewed the data model and reporting requirements for Cognos Reports with the Data warehouse/ETL and Reporting team.
• As part of the batch process extract the data to downstream systems, and Eagle Data Warehouse.
• Worked with the Business Intelligence team to manage and structure data and relational databases (Microsoft SQL Server & Snowflake).
• Identified report mapping bug within the Collibra system during UAT import testing
• Worked in a variety of roles and having experience of SDLC methodologies, Databases, Collibra, AWS and SAP.
• Creating user stories and maintaining and tracking them using JIRA.
• Tracking the bugs using JIRA, Redmine and green hopper.
• Performed financial and business analysis, cost-benefit and risk management in support of capital planning for investments.
• Prepared daily/weekly reports, summarized key issues and made comments.
• Used Informatica ETL tool in analyzing complex loads in to Eagle and downstream systems.
• Involved as an analyst in identifying various data repositories for Eagle based Data Warehouse.
• Collaborated with an Eagle team for setting up model offices and transform data from Aladdin to Eagle Accounting system.
• Worked extensively on investment products, prepared mockups and wrote BRDs for product catalogs
• Coordinated with SME\'s of trading, futures & options, Investment specialist to understand the process and to gather the business requirements for enhancements in the new system.
• Involved in designing and developing an ISO 8583 based interchange network process which eventually enabled the capability to interface with ACI for the credit card, debit card and prepaid card products in both online and batch mode.
• Utilized advanced knowledge within SWIFT System (Alliance Access, SWIFT Messaging Hub) as it related to the Interface Payment Applications to determine project analysis and gathering requirements
• Have worked on ACH Transfers, EDI Transfers, Data Mapping, Integration between ERP and major Customer/Billing systems and multiple external systems.
• Performed Gap analysis by identifying existing technologies and documenting to meet the end state requirements.
• Worked on updating and enhancing daily margin processing of listing derivatives according to Dodd-Frank stipulations and ACH.
• Focused on payment flow, tokenization and API integration to process in app purchases and shop workflow.
• Ensured smooth transition from Waterfall to Agile by following team level adoption techniques like planning, training and coaching. Convinced management to understand the importance of adopting Agile best practices.
• Worked on user story management, issue tracking and requirement traceability using JIRA.
• Assisted QA Team in testing requests to various REST APIs in Swagger UI and in documenting the requests and responses using Swagger editor.
• Using Shared Containers and creating reusable components for local and shared use in the ETL process.
• Work closely with the Quality Assurance team and develop test cases and test scripts.
• Use the developed use cases and conducted User Acceptance Testing (UAT).
• Wrote transformation rules, verified data through various data profiling techniques to cleanse during reporting.
• Created Test Plans, Test Cases, Test Scenarios and conducted Functional/Non-Functional Testing.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created the Project based Traceability Matrix for the GLTC Illustration Management system.
• Conducted training sessions for Developers and QA team to explain the development of the system.
• Conducted User Acceptance Testing (UAT) and collaborated with the Quality Testing Team to develop and review test plans, test scenarios, test cases and test data to be used for both Manual and Automation testing based on the requirements from the Business and product knowledge.

Business Analyst

Confidential, Storm Lake, IA

Responsibilities:

• Assisted business users in identifying functional gaps, and developed detailed FSD for the gap.
• Interacted between the business community and IT development teams to resolve functional and technical issues related to business applications.
• Involved in performing risk assessment using methods to identify risk, probability, impact and how to mitigate those risks and maintaining all the risks identified in a Risk Register Document.
• Worked on workflow of the system using Business Process Model and Notation (BPMN) diagrams such as Activity Diagram, conversation diagrams.
• Involved in identifying, research, investigate, analyze, define and document business processes and Use Case Scenarios.
• Involved in project scope meetings with the Pricing manager to understand the type of requests and issues handled by the pricing team and documented the high-level business requirements to the product backlog using JIRA
• Involved in Joint Application Development sessions with SMEs and development teams and documented functional business requirements as product backlogs using JIRA
• Documented process flows and developed requirements for functional improvements and enhancements using the UML (Unified Modeling Language) methodologies.
• Worked for support the application of the Scrum and SAFE Agile Methodologies in developing and managing the application development process.
• Conducted extensive analysis of KYC data to understand the attributes, schemas and data structures.
• Conducted research, analysis and provide qualitative/quantitative insights to lead and direct projects and initiatives to meet the Firm's AML/KYC Standards.
• Worked in accordance with the Safe Agile/Scrum methodology for various phases of the business and created business vision, business architecture documents and mock reports.
• Performed extensive business process analysis including GAP analysis, data analysis.
• Provide extensive support for private investment in the corporate companies.
• Ensured all bugs, requirements, mockups and test cases are logged with adequate information into JIRA to assist developers and the team in developing a sound product based on customer standards.
• Worked on the data sourcing effort for Retail Schedules pertaining to CCAR and the FR Y-14Q reporting to FED.
• Updated Procedural Documents for the Business Risk Management Department.
• Involved in audit space through onsite evaluations, offsite financial analysis and surveillance.
• Involved in creating Mock-Up Screens and Wireframes using User Interface components for client verification.
• Worked on designing new computer programs by analyzing requirements, constructing workflow charts and UML (Unified Modeling Language) diagrams, studying system capabilities, writing specifications.
• Involved in creating SQL Queries for Portfolio Drill Downs to pull necessary data from data sources.
• Understanding the specifications for Data Warehouse ETL Processes and interacting with the data analysts and the end users for informational requirements.
• Interacted with the agile team to gather requirements from the customer and documented for use by the developers through Story Card.
• Worked on various credit card applications to ensure PCI compliance and perform other ISA functions Information Security Administration.

Business Analyst

Confidential - Wayne, NJ

Responsibilities:

• Responsible for gaining a good understanding of Regulatory requirements and accurately drafting User Requirements for Business needs.
• Implemented to improve the filtering efficiency of the transaction screening of incoming and outgoing messages which includes Automated Clearing House (ACH) & Anti-Money Laundering (AML).
• Ensured that all bugs are logged with adequate information into JIRA to assist developers in reducing the problem.
• Created mockups for functional user stories implemented in JIRA.
• Monitored the work progress by tracking activities, resolving problems, publishing progress reports.
• Worked on service-oriented architecture (SOA), REST, SOAP, XML, API and prepared documentation.
• Involved in Acceptance Criteria for User Stories to perform User Acceptance Testing (UAT).
• Designed Test Cases, Test Plans and Test Scenarios to perform Functional Testing, Smoke Testing and Regression Testing and logged down defects and systematically managed them in JIRA.
• Created manual Test Cases in Quality Center for various User Stories based on Release and Sprint Plan.
• Participated in technical design sessions, working with technical resources, to provide insight during solution development and involved in designing the framework to integrate HP ALM to cucumber using the newly released version of HP ALM rest API and managing the API information in form of documentation.
• Created Test Automation Framework with Cucumber by using Gherkin format and maintained track of it.
• Documented functional test scenarios, test plans and end-user acceptance testing criteria.
• Wrote user documentation for further referral, training users and providing help desk support.
• Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL loader utilities.
• Generated SQL queries to develop risk reports.
• Provided ongoing customer service, including loan commitments, cash management, investment management, and derivative pricing quotes.
• Created Data Warehouse by using Dimensional modeling with Star Schema and implemented Ralph Kimball Methodologies for effectively for creation of data marts and data warehouse.
• Worked around system and tools like CompliSource, CCM, AIM, HP QC and JIRA to track UAT and SIT.

Business Analyst

Confidential - Sandy, UT

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions with end users and SME and document them using Requisite Pro - the documentation tool offered by Rational.
• Consult with business staff to develop computer related solutions for business problems in a J.D. Edwards Enterprise One ERP system environment.
• Complete all regulatory reporting requirements assigned, accurately and meeting all regulatory deadlines.
• Implemented Oracle ERP Financial & CRM modules
• Created a Project Plan, Requirements Artifacts, Visio Flowcharts, Use Cases, Test Plan, formal UAT Test Cases and Implementation Plans in an iterative Project Management (PM) Methodology using tools including HP Application Lifecycle Management (ALM), Microsoft Suite including Project and Visio.
• Carried out JAD and Brain storming sessions with other Project teams for implementing existing and developing new processes and strategies for systems and to handoff tasks and Requirements.
• Extensively involved in data modeling Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Perform Gap Analysis of the processes to identify and validate requirements.
• Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
• Managed requirement activities using an iterative and incremental methodology such as Agile using User stories and Acceptance Criteria.
• Facilitated Joint Application Development sessions and facilitated stakeholder meetings to identify business process and requirements; exhaustive management of project requirements using Calibers
• Conducted meetings and understood the requirements of the sales and marketing team
• Organize requirements into high level Use Cases and low-level Use Case Specifications and modeled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio.
• Recorded retention stored in Knowledge Link. Ad Hoc reporting, Admin for MS Project 2003, Excel dbase and pivot tables, Clarity and MS Project Server Admin duties.
• Apply UML notations and methodology in developing models that accurately represent the business process and workflows and clearly communicate them to the stakeholders.
• Used MS SharePoint for the purpose of managing documents and for hosting websites which was used to access shared work spaces and documents.
• Conducted Gap Analysis of as Is - to be State for new Online Banking and Money Movement Platform.
• Facilitate JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
• Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Assure that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Review the Test Plan developed by the testing team for testing the application.
• Assist the QA personnel in the creation of Test Cases using Rational Test Manager.

Business Analyst

Confidential - Alexandria, LA

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Project Manager and technical lead.
• Analyzed data from the lending channel, structure and presented change proposals to management.
• Responsible for numerous decisions in respect to business policies, procedures, methods for implementation. Confidential Pre-payment risk, Risk Analytics for Confidential, Loan Servicing.
• Loan Origination Loan origination and maintenance of credit files according to federal banking guidelines.
• Obtained knowledge in performing Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Involved with the team on the implementation of SDLC which included requirements, specifications, design, analysis and testing utilizing RUP methodology.
• Obtained knowledge in the development & documentation of Software Requirements Specification (SRS) and using Rational Rose.
• As a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation. large cross functional project and support teams.
• Involved in different Testing phases.
• Obtained knowledge in preparing Business Process Models that includes modelling of all the activities of business from conceptual to procedural level.