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Business Analyst Resume

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New York, NY

SUMMARY

  • 5 years of experience as a Business Analyst with strong experience in the Banking/Mortgage industry
  • Strong experience in Agile scrum framework and been involved in most agile transformations
  • Experience in Performing requirements gathering, analysis, and documentation tasks as required based on business needs
  • Experience in Defining, prioritizing, and communicating secured agreement on project objectives and scope
  • Ability to identify and communicate to project management any potential conflicts and dependencies between projects
  • Strong experience in designing and reviewing various documents including the System Requirement Specifications (SRS), Business requirements document (BRD), Use Cases, Functional Requirements Document (FRD), Non - Functional requirements documents (NFRD).
  • In depth knowledge of UML in visualizing and documenting the artifacts using Use Cases diagrams, Class diagrams, Sequence diagrams.
  • Experienced in facilitating Joint Application Development (JAD), sessions, interviews and requirement elicitation sessions with end-users, clients, stakeholders, and development team.
  • Plan and conduct User Acceptance Testing and User Training with all necessary documentation.
  • Experience leading a team of business analysts in the gathering of requirements for a complex project which include planning, organizing, and assigning staff to researching, gathering, and evaluating business process requirements.
  • Excellent Communication and interpersonal skills, capable of acting as the arbiter between client and developer with respect to project implementation
  • Strong analytical and documentation skills

TECHNICAL SKILLS

Business Modeling Tools: MS Visio, MS Office Suite

Methodologies and Tech Stacks: Agile, Waterfall

Requirement Management Tools: Jira, Confluence

Applications: MS Office (Word, Excel, PowerPoint, OneNote, Publisher, Outlook, Access)

Languages: UML 2.0,SQL

PROFESSIONAL EXPERIENCE

Confidential - New York, NY

Business Analyst

Responsibilities:

  • Performed business process modeling, gap analysis to determine the to - be process, and process re-engineering as part of the analysis phase of the project
  • Partnered with the business stake holders, process owners, users to identify their requirements, produced detailed specifications and to plan the project deliverables
  • Using mockup visually to enable eliciting requirements.
  • Involved in creating targeted questionnaires for SMEs to gather requirements.
  • Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Project Manager and technical lead.
  • Identified, researched, investigated, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
  • Contributed to the definition of scope, performed extensive requirement analysis, and defined functional specifications.
  • Involved in Requirements scoping and identifying high priority requirement for implementation.
  • Facilitated review meetings to ensure that the project was implemented within the specifications of the contract.
  • Validated technical designs created by IT developers against functional specifications.
  • Assisted QA team in reviewing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
  • Defined and documented requirements, identified gaps, evaluated requirements, and change requests, managed scope and transferred knowledge.
  • Coordinated the testing efforts in UAT testing.

Confidential -New York, NY

Business Analyst

Responsibilities:

  • Facilitated and participated in the meeting sessions with the business users and stakeholders to define the project scope and boundaries.
  • Assisted the project manager in developing scope and vision documents describing primarily the goals, objective and scope of the project.
  • Involved in identifying business process and developing business process flow diagrams
  • Worked with users to watch how application is used and they discuss the pain point and enables to elicit further requirements.
  • Elicited requirements through brainstorming, Joint Application Development (JAD) and interview sessions.
  • Created the Business Requirement Documents (BRD) and the Functional Requirement Documents (FRD).
  • Wrote Use Cases and developed various models like Use Case Diagrams, Activity Diagrams for modules like Reports, Notifications etc.
  • Maintained a structured approach in organizing requirements to ensure that critical business rules and requirements are met.
  • Functioned as a liaison between various business users and the technical team throughout the project lifecycle.
  • Involved in maintaining the Requirement Traceability Matrix (RTM).
  • Participated in test cases reviews to make sure that all the requirements have been covered and accurately tested.
  • Wrote test cases for conducting Use Acceptance Testing.
  • Involved in creating User Manuals and training end users.

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