Business Process Analyst Resume Profile
Troy, MI
Summary
- Several years of information technology experience in leading Projects and improving Client Relationships.
- Functioned in a variety of roles with a vision to increase company's revenue and reduce costs.
- Engaged on corporate strategies to provide solutions with innovative ideas and enhance processes.
- Functional and Technical expertise in all phases of the system implementation lifecycle and data analysis.
- Significant experience in the business functions of Customer Service, B2B Supplier implementations and Finance.
- Partner with the management team and other staff to prioritize tactical and strategic application needs across the business.
Technical Skills
- Data Modeling Erwin, Visio,
- Methodologies Waterfall GMSDP R10 , Agile, Iterative development, SDLC
- Version Control PVCS, ClearCase, Caliber, Sharepoint
- Test Tools Mercury
- UML Tools Rational Rose
- RDBMS SQL Server 2000, IBM DB2, My SQL, Crystal Reports, Digital Fuel CA
- Languages C, SQL Basic, JCL, FTP/PGP encryption using GNU, VB 3.0 scripting, Vi editor, Shell scripting Bourne and Korn
- Middleware Cleo Lexicom, Sharepoint Administrative, Remedy Software EARS , Visual Studio 6, GIS 6.0, Oracle ERP- E Business Suite R10.6, BAAN ERP, SAP ERP SD/MM, GENTRAN ON UNIX 5.3, GENTRAN MAINFRAME 6.0, EDIFECS COMMERCE-SPECBUILDER 5.5, EDISIM 5.0, Crystal Reporting server, SALESLOGIX CRM , TIE Commerce eVision 6.0 Workbench and SPEDI mapper
Experience
Confidential
Business Process Analyst
- Gather business requirements with internal and external customers and provide development needs to the offshore and onsite team
- Manage advanced manufacturing initiatives from concept to implementation.
- Manage new product initiatives that have a global impact
- Lead cross-functional teams and interfaces with all internal departments working on projects, to keep up to date on project status and ensure timely completion
- Work with customers to ensure project meets customer requirements
- Drive projects to completion within timing and budget to achieve performance targets
- Performed technical validation testing and coordinate UAT
- Complete Project developments using SDLC methodology
- Managed offshore developers and Managed Service Providers
- Involved in Global Change Management and Release Management processes/cutovers.
- Created process flow documentation using swim lanes.
- Expertise in functional knowledge of Oracle ERP and SAP ERP system interfacing with Supply Chain Management
- Integrated several finance transactions including Lockbox to resolve A/R and A/P issues.
- Manage data integration and design of Supplier Implementation in SA, EMEA, APAC along with NA suppliers.
- Implemented Logistics -Transportation Management system for Air, Ocean and Truckload carriers.
- Met firm deadlines and ensure SLA requirements are met in adherence to the Global IS strategic initiatives.
- Ensures proper coordination, prioritization, and communication of project objectives
- Aggressively pursue execution excellence utilizing standardized project management tools and compliance to Meritor processes including PCCR, GP3.
Jan 2008 GMedix
Confidential
Senior Developer PM role
- Interact with Physicians, IT users and Office staff to develop new IT integration formats, Process Integration and Documents
- Manage the offshore development team and validate scripts for automating process into the EMR systems for data integration of HL7 documents and claim processing including 834, 835 and 837 transactions.
- Facilitate and participate in the deployment, and provide necessary support to users of these tools.
- Edit unfamiliar medical terminology or gaps not defined by the architects.
- Manage archiving and document libraries, security requirements to be HIPAA compliant.
- Oversee the reporting team for accurate medical reports.
- Managed and trained employees, provided assistance to ensure processes were in compliance with regulations of the government, as mandated by HIPAA
Confidential
Senior Consultant-Level 3 acting as Tools Manager
- Facilitate architects with data modelling designs for necessary data exchange between suppliers and participate in the deployment, and provide necessary support to users of these tools.
- Manage the offshore development team and validate testing process using Mercury test tools
- Work with GM and other Suppliers to identify and focus on addressing all of the tool-related needs i.e. Processes, Metrics and System Documents
- Confidential, headquartered in Paris, is a leader in consulting, technology and outsourcing services. Capgemini provides solutions to all types of industry standards such as Automotive, Healthcare, Retail, Government and so forth.
- Gather Business Requirements and provide reporting out of Caliber for Global Purchasing Supply Chain group.
- Manage the deployment of Tools and Oversee operation of AIMD Tools and integration points with IS S Tools.
- Interacted with Business Analysts and end users to resolve user requirement issues.
- Wrote SQL queries for Oracle database using Toad for manipulating data/reports.
- Manage document libraries in Sharepoint for Document Repository with restricted access to the users based on their functions for security compliance.
- Perform QA analysis and create reports for Tollgate and Executive Reviews from PVCS Dimension Tool for Global Purchasing Supply Chain group. Used PVCS Tracker for bug tracking and enhancements or any Changes requested by clients.
- Oversee the reporting team for accurate Service Management, Metrics and SLA reports using Digital Fuel.
Confidential is a 4.6 billion dollar company with holdings in various manufacturing industries. Operating in more than 20 countries with approximately 18,000 employees, SPX is a provider of Thermal Equipment and Services, Flow Technology, Test and Measurement, and Industrial Products and Services.
- Manage and support E-Commerce for five different locations including Europe s division with SAP ERP, within SPX interfacing with 3 plant locations
- Developed and conveyed approval of priorities, cost estimates and other program matters concerning assigned projects
- Cross-functional with various business functions of Order Management, Distribution and Finance. Negotiated service contracts with Software Vendors to get maximum services at a low cost
- Developed EDI x12 and EDIFACT mapping out of the various EDI systems to comply with the standards and customer requirements
- Created and tested multiple transaction sets including 277,810, 812, 820, 824, 830, 832, 834,850, 852, 855, 856, 857, 860, 864, and 997
- Upgraded of Gentran Unix EC workbench from to ensure effective product usage
- Took initiative to Implement Internal EDI between the various sites formats include csv, flat file, variable length file for quick processing , reducing manpower and costs associated maintaining different systems
- Implemented communication methodology using TCP-IP configuration
- Obtained certification from the Big Six on ANX implementation using FTP protocols / PGP Encryption which creates signatures for authentication on each user and encrypts data. A significant security achievement- mandated by Auditors due to Sarbanes Oxley regulations
- Completed Software Development Life cycle SDLC of Procurement for Suppliers and Customers.
- Active member of AIAG Automotive Industry Action Group XML user group
Confidential
EDI SUPERVISOR
Handleman Company, with annual sales over 1.2 billion, is the Channel of Choice for distributing prerecorded music to leading retailers in the United States, United Kingdom and Canada
- Team Lead/ Member of a team responsible for the development and release of Gentran 6.0 Mainframe. Responsibilities include requirements definition, technical design, development and training specializing in Retail Distribution- UCS/VICS standards
- Created new EDI technical specifications based on the business and E-Commerce requirements
- Upgraded Gentran 5.0 to 6.0, created Parms, JCL and automated the entire application process for customer satisfaction
- Crystal Enterprise Server Deployment /Configuration for new tables created
- Automated data import/export using XML data format
- Developed and implemented VMI and Global Customer Relationship Management CRM capabilities
- Responsible for managing the overall data mapping and integrity of data using Wal-Mart Satellite systems
Confidential
INFORMATION ANALYST
Confidential provides a broad portfolio of business and technology solutions to help its clients worldwide improve their business performance. Our core portfolio comprises information-technology, applications and business process services, as well as information-technology transformation services.
- Supported the design implementation of Gentran software package in NT and Mainframe
- Responsible for the requirements definition, conceptual design, system configuration, programming, training, procedure development, and data conversion tasks related to the new system s enterprise resource planning function
- Developed migration schemes programs to convert data from legacy systems to ERP
- Designed developed customizations of standard software to match customer requirements for processing commissions
SYSTEMS COORDINATOR
- Implemented and Maintained in-house computer systems, manage and train employees
- Customized and created new employee and customer files
- Instrumental in developing and implementing new accounting/inventory control systems
- Managed and trained employees, provided assistance to ensure processes were in compliance with regulations of the government, as mandated by HIPAA
- Maintained CPT codes for billing and insurance claims to GHI, BCBS, Medicare and Medicaid
- Maintained backup files and the hardware configuration within the facility.
- Provided Customer Support on all test results including Dialysis, Lab and patient emergency requests
