Summary: An experienced Certified Business Analyst with leading managing a team, having 10 years of experience in all aspects of Business analysis analysis, Consulting, Business case, Strategic solution , providing recommendation to optimize the solution ,product process enhancement ,solution scope and designing the new product .Holistic grasp on product from functional and technical aspect with prior development experience.

• Good Exposure on Web App UI design architecture, Data Migration, Principles and cognition.
• Project Reporting, Project Solution Scope, Feasibility Analysis, Cost Benefit analysis, Project Plan and Schedule Preparation
• Functional Requirement document FRD ,Requirement Management Plan RMP ,SRS, Business Requirement Gathering ,Business Process Flow, Business Process Modeling Process improvement/Reengineering, Financial modeling, Business Case, Business Analysis, Coding and Testing, Pre Sales, Dash board KPI, Reports and Presentation, Preparation of User and Training Manuals , BPM and ECM Tools, SOA,EDW, BI, Data Mining/Data Warehouse/ETL,OLTP,ERP, Project Management ,SLA,ITIL,SQL,MS office
• Product Lifecycle Management, Product Requirement Document PRD ,Business Requirement document BRD
• In-depth experience as Business Analyst/Project Manager/Process Analyst/Data Analyst/Project Analyst/Product analyst/Product management in acting as a liaison between IT and business client by managing relationship between IT and business department, monitoring all project and service request submissions to IT throughout lifecycle, meeting with key client and IT personnel to review project status, assisting in problem and issue resolution with project, product manager, client and report progress on initiatives in a summarized written format.
• Project Coordination ,Work Packages and Initial Cost Estimation ,Project portfolio maintenance
• Experience in full project lifecycle from inception to closure.
• Identified complex problems and review related information to develop and evaluate options and implement solutions.PRD RMP.
• Active part in writing and review of Request for Proposal RFP process to be submitted to various suppliers for provision of specialized services as specified in the project requirements
• Experienced with software development life cycle SDLC and processes in a team environment with emphasis on requirement elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice.
• Good negotiator, Managed changed efficiently and have been a key team member of Change Control Board CCB .
• Excellent Knowledge of IIBA BABOK, actively implemented in routine work.
• Worked with processes and methodologies like Waterfall, Agile Scrum, DSDM , V model, Spiral and Rational Unified Process RUP .
• Experience in facilitating and conducting Joint Application Development JAD and JAR, interviews, workshops, and requirement elicitation sessions with end-users, clients, stakeholders and development team.
• Managed the release design and deployment within schedule/budget
• Worked with deployment/release methodologies and educate other work stream project managers
• Expertise in conducting User Acceptance Tests UAT , GAP analysis and Impact analysis to aid in the calculation of the Critical Success Factor CSF of the project.
• Experienced in IT project budget analysis, outsourcing strategies, and contract management.

SKILLS: Business Analysis Skills: Business Requirement Definition BRD , Business Process Analysis Design, UML,

GAP Analysis, Workflow,PRD,RMP, Dataflow, Data Modeling Entity-Relation Diagrams ERD . Methodologies: Rational Unified Process RUP , Agile, Waterfall Model, V model Modeling/BPM Tools: Bizagi BPM,Tibco,Oracle BPM Rational Rose, Microsoft Visio, IBM Requisite Pro. Project Management Tools: MS Project, MS Office. Bug Tracking/ Business: TFS, E Room,Microstrategy, JIRA,Rally, Bugzilla. Requirement Management tools: Rational Requisite Pro,Doors,Version one, Rally Agile. RDBMS: MS SQL 2005/2000, MS Access. Domain Knowledge: CRM,E-Commerce,Zoological Management,Banking ,Telecommunication, IT,SDLC,ERP,B2B C QA Practices: Black/Grey/White box testing, backend testing, XML tracking, Test Plans/Scripts, Automated testing, Functional/Integration testing, Manual testing, Manage Defects, Test training. Project Coordination Activities: Scoping, Requirements Gathering, Planning, Scheduling, Tracking, Delivery, Controlling tasks and status reporting. Identifying projects risks and planning risk mitigation. Planning and Scheduling: Working with Requirements Review Board RRB and Policy Office to identify and prioritize the tasks for monthly maintenance release,Enterprise Architect

Confidential

Technical Business Analyst Lead /Project Co-coordinator

Confidential manages toll roads in FL and provide less stress way for better ride. It manages Automatic Toll through different systems, such as SunPass, SunToll, TBP,IVR and WS.

Roles Responsibilities:

• Wrote Interface Control document ICD Web services for IVR and TBP.
• Wrote technical specification for messaging for TBP.
• Handled a team of BSA's .
• Requirement gathering with various teams of FDOT business to get their reporting requirements.
• Created process/data/hierarchy diagrams.
• Written reporting requirement document for FDOT business departments.
• Led workshop for requirement gathering and gave presentation to higher management.
• Worked in agile, created epics, themes, user stories for requirements, and Version one for management.
• Worked closely with data modeling, ETL/Clarity and report analysis team.
• Performed functional testing of the features.
• Worked with SOA/JSON team and helped in creating service request and response.
• Provides solutions to resolve production issues, Data security ,Data Schema and data template.
• Created service data request and response.
• Subject Matter Expert in training support staff on product solutions.
• Participated in product demos.

Technical Business Analyst Lead /Project Co-ordinator

initiated to make enterprise data warehouse to solve many reporting problems faced by the BMC business team .The scope of the project is Oracle R12 Data Oracle Financial ,Open Air ,CRMS,CPQ,AR ,and corner stone .In addition of EDW ,SOA project to integrate different web services and take their data for reporting purposes. Microstrategy shall be used as front end to access reports by the users.

Roles Responsibilities:

• Existing report analysis in BO infoview to get details of the reports, such as dimensions, facts, measures, KPI's, Prompts, merged dimensions, universes and subject areas.
• Worked in Offshore and Onshore model with BMC and TCS team.
• Handled a team of BSA's .
• Requirement gathering with various teams of BMC business to get their reporting requirements.
• Created process/data/hierarchy diagrams.
• Written reporting requirement document for BMC business departments.
• Led workshop for requirement gathering and gave presentation to higher management.
• Worked in agile, created epics, themes, user stories for requirements,Version one for management.
• Worked closely with data modeling, ETL/Clarity and report analysis team.
• Performed functional testing of the features.
• Worked with SOA team and helped in creating service request and response.
• Provides solutions to resolve production issues ,Data security ,Data Schema and data template.
• Created service data request and response.
• Subject Matter Expert in training support staff on product solutions.
• Participated in product demos.
• Created fishbone , mind mapping and story boarding diagrams.
• Mentors and advice less experienced Business Systems Analysts in requirements process.
• Conducted Gap Analysis to show the current and proposed functionalities of the system.
• Coordinated the reconciliation of reports between source and new data ware house and recommend data mapping best practices as a part of the overall system design.
• Supported in product integration and importing various services.
• Conducted UAT User Acceptance Testing and developed UAT test case/ scenarios
• Assisted in development of training materials for new technology and process improvements.
• Assisted Product manager in estimating requirement and overall scope of the project.

Technical Business Analyst Lead/Project Co-odinator

to support the Ticketmaster goal of moving away from mainframe messaging, it is proposed that an ESB to be built, which supports all of the capabilities provided by Payment web Service, and integrates with PMP TM web services that are currently available in production with the new web service platform

Roles Responsibilities:

• Identify options for potential solutions and assessing them in both technical and business suitability.
• Handling 8 people team onshore and offshore.
• Involved in the Functional Test Planning which was used by testing team while doing their testing process
• Support the onsite client in customization of the product by understanding the requirement and providing the business solution by preparing service request, service specification.
• Involved in the SDLC, which includes preparing functional test cases and doing functional testing once the functional screens are developed.Dashboard Requirement .Business Rule modified.
• Used version one for agile tool.
• Worked in the agile framework followed scrum.PRD and RMP Documented.
• Used Eclipse juno SOAP for checking request response.
• Used Tibco BPM for process modeling.
• Worked with American Express team with Data standars and data fireld requirement for payment.
• Documented PRD for ACH,PRD for webservices enhancement.Microstrategy for predictive analysis.
• Project portfolio of the scrum release, cost estimation optimization, project coordination
• Assisting product manager in estimating the new requirement and helping in finding new requirement for the development of the product.
• Conceptualized and managed an easily accessible repository of content past proposals, RFPs, brochures, citations and case studies etc. for faster proposal turnaround time ,PMO Audit
• Identify and document business requirements, solution definition and work with the sales team in putting together a proposal plan
• Prepared user stories, identified the tasks and estimated the time required to develop the stories in an Agile environment with different sprint lengths.
• Participated in high level design and low level design.
• Prepared burn down charts to get the delivery metrics of the sprint.
• Created use case narratives, user stories, state chart diagrams to adequately describe the business domain.
• Conducted and attended SCRUM meetings to track, optimize and tailor features to customer needs.
• Participated in sprint planning meetings, sprint review meeting and kept log of product backlogs.
• Created user stories and state chart diagrams.
• Created web UI design for ACH.
• Performed analysis on enterprise data / report integration.
• Developed business process descriptions using use cases IBM RequisitePro , scenarios, and task/workflow analysis.
• Initiated Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allow for maximizing software reuse.
• Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams.
• Coordinated the reconciliation of reports between source and new data ware house and recommend data mapping best practices as a part of the overall system design.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.

countries Web App UI changes for ISIS web site

Roles Responsibilities:

• Identify options for potential solutions and assessing them in both technical and business suitability.
• Involved in documenting the business process by identifying the requirements and Preparing the PRD such as Animal Disease with the product and RMP/Clarity.
• Worked in Agile framework DSDM.RMP DOORS,Business Rules.
• Involved in the Functional Test Planning which was used by testing team while doing their testing process
• Support the onsite client in customization of the product by understanding the requirement and providing the business solution by preparing functional specification.
• Led a team of Business Analyst and directly managed them.
• Involved in the SDLC, which includes preparing functional test cases and doing functional testing once the functional screens are developed.Used Doors for Requirement Management..
• Created various reports from different data sources.ETL /OLTP.
• Specializes in logical and physical data modeling, data architecture, data analysis, data mapping, data conversion, data integration, database design, business analysis, data quality analysis, functional design and different aspects of data/information manage
• Prepared Scope, Work Packages, Schedule and Plan for the execution of the MF module.
• Project portfolio of the scrum release, cost estimation optimization, project coordination
• Assisting delivery manager in estimating the new requirement and helping in finding new requirement for the development of the product.
• Conceptualized and managed an easily accessible repository of content past proposals, RFPs, brochures, citations and case studies etc. for faster proposal turnaround time ,PMO Audit
• Identify and document business requirements, solution definition and work with the sales team in putting together a proposal plan
• Responding to the RFP/RFI issued by the various Banks and Financial Institutions by Mapping the functionalities in the system with customer needs and customizing them to match customer's expectation and filling the functional and technical responses for RFP
• Provides solutions to resolve production issues
• Subject Matter Expert in training support staff on product solutions.
• Participated in product demos.
• Mentors and advice less experienced Business Systems Analysts in requirements process.
• Conducted Gap Analysis to show the current and proposed functionalities of the system.
• Performed analysis on enterprise data / report integration.
• Developed business process descriptions using use cases IBM RequisitePro , scenarios, and task/workflow analysis.
• Prepared user stories, identified the tasks and estimated the time required to develop the stories in an Agile environment with different sprint lengths.
• Prepared burn down charts to get the delivery metrics of the sprint.
• Created use case narratives, user stories, state chart diagrams to adequately describe the business domain.
• Conducted and attended SCRUM meetings to track, optimize and tailor features to customer needs.
• Participated in sprint planning meetings, sprint review meeting and kept log of product backlogs.
• Created user stories and state chart diagrams.
• Conducted UAT User Acceptance Testing and developed UAT test case/ scenarios
• Assisted in development of training materials for new technology and process improvements

Sr. Business Analyst

• programming. The portal is involved the GPS navigation functionality as well from client side app which is going to be
• an android based mobile application. The portal should support multiple user access and it has separate modules for
• admin and employees. Development of a mobile App which is Android based at initial phase. This mobile App acts as a
• client to the portal and pushes the data on the portal for admin.

Roles Responsibilities

• Prepared Scrum scope, product backlog,PRD,RMP and prioritize the backlog.
• Created Web UI design for Ap G fom scratch .
• Updated UI design for new service flow.
• Project co-ordination, report and handling a team of BA's.
• Support marketing team ,Used Agile DSDM .Tibco BPM
• Used MoScW for Requirement Prioritization for DSDM.
• Daily Wash ups for DSDM.
• Providing various requirement management deliverables like User Requirement Documents, System Requirement Documents, Use Case documents and Requirement Traceability Matrix.
• Monitor and advice testing team during test plan and test strategy preparations.
• Managed a team of analyst.
• Liaise with scoring analysts to apply the insights from application, behavioral and bureau scorecard monitoring into strategy developments
• Conducted JAR and JAD sessions with the participation of the users and the stakeholders to gather requirements.
• Assured that all artifacts are in compliance with corporate SDLC policies guidelines.
• Identified pre-implementation decisions and made recommendations.
• Met with stakeholders and users to review / manage expectations and identify opportunities to improve ROI, the user experience, and implement quick wins
• Developed re-usable requirements gathering and release management tools.
• Performed needed testing to ensure that programs are working properly before being implemented. Assisted users to resolve problems uncovered through their testing. Participated in testing of system interfaces with Program Participants

Sr. Business Analyst

as Furniture, Flower and Decorating items. Changes in UI design .Data Migration for websites.

Roles Responsibilities:

• Participated in change control board at the front end when change request was raised.
• Worked closely with the portfolio manager and responsible for managing and achieving a seamless transition of allocated fund from one platform to another. Tibco BPM for modeling.
• Reviewed Use Cases and User Stories UML as they are developed and create test cases and test scripts.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Vendor Referral System and Agency commission.
• Write SQL Queries against the SQL Server to ensure the validity of the data.
• Did manual testing of the UI and wrote simple and complex SQL queries to check the programmed business logic's behavior.
• Involved in the formulation of Business Requirements Document BRD ,PRD,And RMP.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, and information needs, and insures that critical requirements are not missed.
• Translated the business needs into system requirements, communicating with the business on a broader scale and with an in-depth view too.
• Documented and delivered functional specification document to the project team.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Used business process and data modeling techniques and tools to capture and analyze requirements.
• Assisted Data Analyst is building queries, data analysis, data flows, data mapping
• Created prototype using SQL.
• Performed a key role in UAT planning and prepared UAsT test plan.

Sr. Business Analyst

Description: It is the unique product for customer relationship management which helps to seamless interaction among

Sales, Marketing, Front desk, Data Maigration,Analytics and Upper Management.

Roles Responsibilities:

• Maintained issue log and periodically update action items list as per the new events.
• Conducted risk analysis to identify risk-centered components that encompassed core functionality of the system and would be built in earlier iterations.
• Facilitated interview sessions with bank stakeholders, end users, financial services manager and subject matter
• Used Agile development environment
• Developed system glossary to promote unified understanding of the system by all stakeholders and developers.
• Developed data flow diagrams for better understanding of the overall business and system architecture.

Sr. Business Analyst

Description: It's a complete ERP software which handels rent ,leasing,HR,Accounting,Projects.

Roles Responsibilities

• Given ideas to enhance the product .
• Demo's to the customers,
• Closely worked with sales team about competitor analysis and Maket research report
• Perform Fucntional Testing of the software
• Written RFP reply's .
• Providing an effective resolution.

Defining and implement effective workflows for faster resolution

Sr. Business Analyst

Description: Online banking, fund transfer, Loan management, ledger, Clearing, Alerts Reporting

Roles Responsibilities:

• Involved with end to end implementation of online banking and retail banking application.
• Actively involved in the designing and requirement gathering for Core banking solution.
• Responsible for complete product life-cycle from requirements through launch. Managed cross-functional teams to deliver new services.
• Implement ETL Reconciliation.
• Managed accounting aspects such as GL, Journal and Petty such
• Managed Cash flow and cost declarations.
• Liaison and primary interface between project team, management and client.
• Preparing Mapping Specification Docs, Functional Specification and Testing Docs.
• Manage Partner integration to deliver new service offerings and clarified requirement.
• Business needs and project objectives via feedback sessions and client meetings, in collaboration with all stakeholders.
• Work closely with Sales, supporting activities with prospects and customers, training, etc.

PUBLIC wORKS dEPtt, INDIA Jan'06 Jun'06

Business Analyst

• Worked with Product support group.
• Checked the change request and impact.
• Document the changes and get approval from board.
• Directly connect with the stakeholders.
• Entries the new and change requirement in product backlog.
• Providing an effective resolution.

Java Developer

Description: One bill system which comprises all billing details in one of the several devices used by the

Customers.

Roles Responsibilities:

• Process Improvement Implementing one bill system.
• Coding for one bill system.
• Code change in Bell.ca.
• Unit testing of one bill system.
• Worked for Express vu project.
• Creating JPD, Processes in BPM tool.
• Web logic 8.1.3 BPM Suite