Practice Coordinator Resume

EXPERIENCE:

Confidential

Practice Coordinator

Responsibilities:

Working at the direction andoversight of the Practice Manager, with approximately 22 Practice Assistants. Allocates staff through constant monitoring of daily activity; assigns specific individuals to necessary tasks and sets priorities. Daily oversight of reconciliation and deposits Monitor accuracy of registration, scheduling, and confirmation (billing) functions for outpatient services. Assists with and orientation. Make recommendations for improvements/enhancements to registration procedures. Conducts audits to ensure proper registration and confirmation procedures are taking place. Monitor accuracy of registration, scheduling, and confirmation (billing) functions for outpatient services. Monitors the metrics and operations of the Call Center, Front Staff and Check Out. Responsible for gathering data and reports on registrations, scheduling matters, billing, and phone metrics for presentation to the Practice
Manager. Responsible for identifying process improvements to achieve higher efficiencies in workflows. Oversees ordering all necessary non - clinical supplies and equipment for the practice to insure the availability prior to their arrival. Proficiency with computers including word processing and data entry. Address sensitive issues/information and employee relations in a positive and fair manner. Provide clear direction, inspire and motivate staff to foster strong productivity. Support Providers by monitoring schedules and day to day operations.

Confidential

Temporary Coverage Practice Manager

Responsibilities:

Provided leadership and day to day operation of a multispecialty and primary care practice with more than 65 physicians. Worked with leadership to coordinate building services and office renovation projects at the healthcare center. Supported the healthcare center with taking on administrative projects and activities for the operational function and growth of the healthcare center. Worked with leadership to coordinate building services and office renovation projects at the healthcare center.

Confidential

Practice Assistant

Responsibilities:

Performed check in, check out, and phone reception duties. Collected copayments and outstanding patient balances. Secured prior authorizations, referrals, and appointments for specialty care and testing Acted as a super user for scheduling, registration, and billing systems. Provide and assistance to others in these areas. Assisted with and orienting staff as needed.

Confidential

Practice Administrator

Responsibilities:

Answered and transferred incoming calls. Scheduled various appointments and retain Confidential files. Contacted patients regarding various tests and follow up appointments. Obtain insurance authorizations for various medical procedures. Collected Co-payments
Scheduled appointments, meetings and keep patient files and records. Purchased, stock and allocated office supplies. Lead and directed daily appointment flow of patients. Supported medical staff administratively. Ensured all billing information was completed and submitted daily. Assisted with interviews and of new hires. Provided cross coverage as needed. Contacted patients regarding Coumadin tests results and follow up appointments. Completed special projects as directed by Management.
Instituted policies and procedures to improve daily operations of the center and its clients. Oversaw screening,, scheduling, and delegation of tasks to staff and volunteers. Sustained accurate client records to protect confidentiality. Administered petty cash disbursement.

Confidential

Manager/Store ClerkResponsibilities:

Oversaw personnel with daily function of retail. Coordinated team meetings and to evaluate and establish company goals. Managed daily cash reconciliation.
Supervised Meter Reading and Credit and Collection Department activity pertaining to Customer Care Guidelines. Managed customer account terminations and restorations in line with State and Company Policy. Conducted weekly safety meetings, field observations, and incident investigations. Resolved billing discrepancies and arranged payment plans with customers Supported the Meter Technical Dept with the Automated Meter Conversion Project for the Boston Area.