Senior Program Manager - Data Governance Resume
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Bellevue, WA
SUMMARY:
- Multiple Industries & Programs including Cybersecurity, Compliance & Audit Support
- Onshore & Offshore Delivery Waterfall & Agile SDLC Systems & Requirements Analysis
- Release Management
- Extensive experience in Technical Delivery, Project Management, Business Analysis, Software Development, and Testing.
- In - depth understanding of As-Is and To-Be Business Processes with proven experience in converting requirements into technical specifications for preparing FSD and BRD.
- Business Analysis excellence in Waterfall, RUP, and SCRUM/Agile methodologies.
- Deep knowledge of industry standard methodologies including Software Development Life Cycle (SDLC) and Iterative Software Development Life Cycle Processes.
TECHNICAL SKILLS:
- SQL Java C .NET SOAP REST HTML CSS AWS MS Office
- JavaScript Tableau Hadoop Hive Pig Spark Telesales (Checkout)
- AWS, DevSecops, Web API, Front - end technologies (React, Angular)
EXPERIENCE:
Confidential, Bellevue, WA
Senior Program Manager - Data Governance
Responsibilities:
- Managed and supported the large complex GDPR (General Data Protection regulation) enterprise-wide program in support of Data Governance, Analytics Security, Compliance, and a Big Data Platform. Also utilized Big Data Technologies including Hadoop, Hive, Pig and Spark.
- Experience writing user stories, prioritized them, performed end to end validation, accepted user stories based on DoD
- Successfully managed production releases and change management for the development teams. Resulted in successful deployments.
- Automated the Hadoop onboarding process and managed the Cloudera to Hortonworks migration project while collaborating with multiple internal and external stakeholders.
- Completed business data analysis and generated multiple reports using Tableau and Excel.
- Managed the Anitian vendor relationship to set up end-to-end vulnerability management process.
- Managed a complex Vulnerability management program in support of PCI (Payment Card Industry), GDPR (General Data Protection Regulation), and other audit programs.
- Created enterprise wide BCDR (Business Continuity & Disaster Recovery) processes and procedures.
- Conducted multiple rounds of tabletop exercises across all engineering teams to refine processes based on continual learning and feedback.
- Managed an AWS credential recovery and cost saving program.
- Managed an AWS asset tagging and cost saving program.
- Ran a PCI (Payment Card Industry) remediation program which achieved zero vulnerabilities.
- Shared knowledge in multiple Lunch and Learn sessions.
Confidential, Bothell, WA
Technical Delivery Manager
Responsibilities:
- Managed over 25 projects involving MyTMO.com (authenticated user channel for Confidential ) and reported project status to senior leadership using various internal QA reporting tools plus PowerPoint, Excel, email, SharePoint logs, and Quality Center.
- Utilized various Web Service technologies including SOAP, REST, HTML, CSS, JavaScript, AWS, and related standards while working extensively with UX teams to generate HTML.
- Managed production releases and change management for the development teams. Resulted in successful deployments.
Technical Delivery Manager
Responsibilities:
- Created a 50-page process and onboarding document for newer TDMS while communicating project updates across a 200+ person team and producing status reports for senior leadership.
- Diligent at tracked, managed, and drove timelines, action items, and issue logs while creating workback schedules based on the release deployment dates.
- Effectively utilized Rally & JIRA tools to groom, report, and managed tasks while creating User Stories for Agile/Scrum projects and delivering solutions involving SAP eCommerce.
- Successfully managed key vendors including GLG, Razorfish, and BluJett while managing SLA and leveraging release processes for .net and Java teams resulting in huge savings for the company.
Technical Delivery Manager
Responsibilities:
- Managed a key infrastructure project to convert a code management tool (STARTEAM) to Accurev and JIRA while staying within budget and providing financial status reports to senior leadership.
- Acted as a Release Manager for multiple projects while coordinating with Release Delivery, Customer Delivery, App Support, Business Stakeholders, Quality Assurance (QA), UAT, and Maintenance.
- Performed functional testing of applications and User Acceptance Testing (UAT) and logged defects.
- Researched operational procedures and made recommendations based on automation and efficiency.
- Worked extensively with Scrum methodology and performed Scrum Master’s roles on projects.