Senior Business Analyst Resume Profile,MO - Hire IT People

Professional Summary

Confidential is a Sr. Business Analyst with over 10 years of experience in managing software enhancement projects and system conversions. At Argus Health, she is a on a team of 4 BA's responsible for supporting and maintaining a web based pharmaceutical rebate administration system. She is familiar with working with various claims data and has experience using SQL queries for data validation. While at Sprint she managed several projects involving upgrading their billing system and has over 7 years of experience in project management.
She has a good personality and excellent communication skills. She is available to interview and start 2 weeks from an offer.

Technical Experience

CPI, People Soft, Precedent 2000, Renaissance Business Billing, NMS, Impromptu, Oracle, Premiere, PBS, Actiview, Documentum, Remedy, Service Center, OSSM, NASTI, Toad, UNIX, Magic, BrioQuery, DBVisualizer, Lotus Notes, Windows 95, 98, 2000, XP, 2007, 2013, Microsoft Office

Relevant Project History

Confidential

Senior Business Analyst

Responsible for providing primary business analysis and support of web-based pharmaceutical rebate application. This included: running SQL queries to validate claims data, providing client support, and working on system enhancements.
Identify customer requirements and ensuring development of enhancements to reporting application to meet customer needs. This included: writing report specs and requirements, working with the developers, testing and QC, and updating customer report catalogs.
Reconciled Rebate payments and maintain rebate setup
Supported department's largest administration customer
Recommend and implement solutions to meet reporting requirements
Identify anomalies in calculated rebate amounts
Perform root cause analysis
Correct system setups to ensure accurate rebate submissions
Write department training material for every process
Provide training to new staff members
Research and provide documentation to internal/external auditors
Identified and ensure department tasks are completed for new customer implementation

Confidential

Financial Analyst II

Provided ongoing system support
Worked closely with functional groups to define data processing requirements
Developed workable solutions
Helped create requirements for system development and modifications
Performed daily/weekly/monthly tasks to ensure affiliates cash and data were reconciled

Confidential

Researched and completed cost analyst for new billing system conversion
Assigned as project manager for revenue operations for billing conversion
Responsible for data mapping on billing conversion
Participated in rollout of new billing system for business billing
Maintained Access database, ran reports, and distributed to business owners
Participated in product testing for new application roll-out

Confidential

Affiliate Billing

Traveled and presented billing road show presentation to Sprint affiliates and executives
Trained and assisted analysts in reviewing and documenting invoice compliance issues
Participated in compliance review of affiliates
Researched and documented cost of adding billing ID for affiliates

Billing Analyst II - Confidential

Served as primary liaison between affiliate executive staff and billing department
Performed project manager responsibility to ensure all deadlines were met
Responded proactively by researching potential billing issues
Analyzed, identified and recommended solutions
Managed and informed team of new Billing Memos
Recognized by Manager for assisting in development of compliance processes
Reviewed internal and legal documents and coordinated meetings with internal groups

Associate Analyst - Confidential

Reviewed customer invoice images to ensure accuracy of billing
Scheduled and coordinated 3 week training period for new employees
Helped to design Trainee Results Report used to track new employees final test scores
Assisted with design and maintenance of Employee Training Profile Report
Maintained reference books used during verification of customer bills
Created methods and procedures for roaming reference book and filing system
Ran impromptu macros to develop statistical sample for verifications

Accounts Payable Clerk

Processed approximately 500 employee expense reports per week
Reviewed expense reports to verify compliance with company policy
Issued checks for employee expense reimbursement and relocation
Issued and tracked employee cash advances
Handled employee complaints, company policy questions, and payment inquiries

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Senior Business Analyst Resume Profile

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