SUMMARY:

• I am post graduate in Information Technology (MSc - IT) with total 11 years of working experience in IT and Core industries.
• Having 5 years of working experience in IT Industry working as Oracle JD Edwards Functional Consultant.
• Having 4 years of working experience in IT industry as a Finacle CRM consultant and as a Control-M Application support consultant.
• Having 2 years of working experience in Banking sector functions as an office Assistance.
• Having good understanding of JDE interfacing modules of Finance with Distribution systems such as Accounts Payable, Accounts receivable and General Accounting.
• Having good knowledge of JD Edwards Sales and Distribution Modules such as Inventory Management, Procurement Management and Sales Order Management, Advance Prizing.
• Having basic knowledge of Manufacturing Modules such as Inventory Management, Product Data Management, Planning and Shop floor Management
• Have done JD Edwards ERP 2 Implementation projects and 4 Support project and 1 upgrade project during my tenure in ERP field.
• Having done 1 implementation project and 1 admin support for Finacle CRM Application.
• Having done 1 upgrade project as an administration support for Control-M Application.
• Having good understanding of implementation cycle which includes Business Analysis, business process mapping, analysis of gaps, CRP Script Preparation and testing, Pre-Go-Live Preparation, Go-live activity and Post Go-Live Support.
• Having good experience of Production support for Resolution of issues, analyzing the customers’ business requirement, Preparing Functional design specifications for Development and modification of Reports.
• Having good exposer for conducting s for end users, Super users and corporate .
• Conducted End User and CRP’s for the clients in the project process.

TECHNICAL SKILLS:

JDE Version: JD Edwards E1 8.12, E1 9.0 & E1 9.1

ERP Functional Modules: Address Book, Inventory, Procurement, Sales and Advance Prizing, Finance module.

ERP Technical Modules: Good knowledge in Object Management workbench (OMW), FormDesign (FDA), Enterprise One Report Writing (ERW), Table Design (TDA), Business View, Processing Option., Data Dictionary (DD) and Universal Table Browser (UTB).

EXPERIENCE:

Confidential

Finance Functional Consultant

Responsibilities:

• Check all process and business mapping, create standard process flow documents with help of End users.
• Check and resolve current 8.12 version issues like Fiscal Period locking, Batch Errors, Posting Issues, Unbalance Batches, AAI issues.
• Retify amount shows in difference column in Trial balance with various Ledger Accounts.
• Match AR aging with Trial Balance object account
• Create upgrade process steps with all suggestion from topsgrup team memebers (DBA, CNC, Technical, Functional, Local IT Support and Senior Manager)
• Studied the To-Be Documentation provided by the client for understanding the process.
• Correcting AAI & other setups, Resolving cross functional issues.
• Checking the Application in CRP with clients.
• Receiving and acknowledge the issues through mail.
• Responsible to resolve day-to-day business issues in production environment
• Preparing the Documentation for User support for Data entry.
• Resolving the issues and receiving the feedback from the client.

Confidential

Functional Consultant

Responsibilities:

• Assisting clients on Functional requirements and business processes mapping.
• Preparing user manual and supporting user for data entry issues.
• Involved as a JDE Finance Functional Support Consultant for Finance modules such as Accounts payable (AP), Accounts Receivable (AR), General Accounting (GA), Fixed Assets (FA) and Address Book (AB).
• Interaction with the client about current process and enhancement in the daily processing.
• Review the functional specification received from onsite team & look for completeness.
• Managing the day to day project activities, and coordinating the project.
• Involved in business requirements.
• Support other modules like Sales and Distribution process. Helps in inventory tally.

Confidential

Senior Functional Consultant

Responsibilities:

• Handle major parts of Inventory, Procurement and Sales.
• Coordinating with the on-site team to get the information required for system setups.
• Preparing User manual and resolving CRP issue raised by super user.
• Co-ordinating with developer to share functional specification, make them understand the scope & requirement.
• Preparation of additional setup like new document types & related setup in application and reports of sales & procurements.
• Establishing DMAAI, testing various transactions involved in the integration with other modules (Finance).
• Testing applications for Inventory Adjustment, Inventory Transfer
• Procurement Module (Receipt Routing Configuration, Landed Cost Configuration).
• Involved in Manual preparation, Super-user, CRP Testing, User Acceptance Testing and Unit Testing.
• Resolving CRP issues.

Confidential

Functional Consultant

Responsibilities:

• Provide guidelines to users on how to avoid reoccurrence of such issues.
• Develop & maintain knowledge management documents to resolve common issue on day to day basis.
• Assisting the technical team in their design and development tasks.
• Preparing user manual and supporting user for data entry issues.
• Creation of Batch Applications and versions as per the requirement.
• Designing Report of BI Publisher
• Supporting to user for data entry issues.
• Documenting all the issues for future .
• Reporting the issues resolution statistics to Management.

Confidential

Functional Consultant

Responsibilities:

• JDE Enterprise One - Functional: Distribution (OTC - Order To Cash, P2P - Purchase To Pay, RTR - Record To Report, Manufacturing (MAN)).
• Responsible to analyze the AS IS and TO BE and Gap Analysis.
• Designing the FS (Functional Specs) and Preparation of Test Data.
• Responsible for Configuration of different Business Processes in PY Environment.
• Established DMAAI, involved in the integration with other modules (Finance).
• Advanced Pricing (item and customer group creation, p hierarchy, adjustment definition, adjustment detail, advance pricing and scheduling, free goods configuration setup).
• Advanced Ps & P Profile Processing.
• Procurement Module (Receipt Routing Configuration, Landed Cost Configuration).
• Involved in TO BE for customized applications and reports.
• Documenting all the issues for future
• Responsible to bring down the ticket count by providing users permanent solutions for some of the repetitive issues
• Provide guidelines to users on how to avoid reoccurrence of such issues
• Guiding users to trouble shoot issues by themselves for certain trivial issues
• Develop & maintain knowledge management documents to resolve common issue on day today basis.
• Prepared functional specification documents for various business requirements for Purchase and Inventory.
• Resolution of issues while setting up system and daily issues in Purchase and Inventory modules.
• Run the cycle count report as per scheduled plan.

Confidential

Associate Functional Consultant

Responsibilities:

• A junior member for implementation project which includes AS IS and TO BE and doing Gap Analysis under the guidance of Senior Consultant.
• Responsible for Configuration of different Business Processes in Prototype Environment.
• Conducting integration testing and user
• Preparing functional specifications for reports.
• Supporting developers to develop application and report.
• Establishing DMAAI, involved in the integration with other modules (Finance).
• Involved in CRP Testing, User Acceptance Testing with users
• Job scheduling (manually or using internally developed CMFast application) as well as modifying/deleting them using CONTROL-M/Enterprise Manager Ver.6.4.
• System Performance monitoring and troubleshooting by checking CPU, Memory and Disk Utilizations
• Managing CONTROL-M Servers/agents using CONTROL-M/Enterprise Manager Version 6.4
• Control-M Server/Agent monitoring and troubleshooting issues found
• Control-M Jobs monitoring, job flow analysis and troubleshooting
• Coordinate with Control-M Job Owners in analyzing and troubleshooting
• Coordinate and assist callers/customers on file transfer requests (FTP, SFTP)
• Attends weekly incident reviews, assisting Delivery Manager on technical aspects for L1 scope.
• Scheduling, Administration and Troubleshooting experience on Control-M over distributed systems.
• Should have expertise in solving daily issues and improving processes using Tools utilities and using SQL/PLSQL utilities.
• Handling Incident and Problem tickets assigned to Control M assignment group.
• Monitoring functional mailboxes
• Handling service requests not handled by first line support staff
• Vertical escalating the process if necessary
• Monitoring the status and progress towards resolution of all open Incidents
• Manage and update knowledge management database
• Ensure correct information is logged before closure of Incidents
• Detection of possible Problems and assignment to the Problem Management to raise Problems
• Assist Integration Specialist in driving the efficiency and effectiveness of the process

Confidential

Consultant

Responsibilities:

• Setup FinacleCRM software application on client machine if required
• Analyze the functional specification and create the service request in FinacleCRM.
• Writing Technical Specifications and Test plan Documents in FinacleCRM
• Also, add business requirement by raising service request in FCRM to create new SR types and new process set.
• Provide the require Data from SAS application.
• Set escalation matrix, process flow and assignment matrix of all Icici Prudential service request.
• Trouble shooting (Application related errors (Co - ordination with Appl. support team) as well Server Level).
• Technical help to team members and users by Net Meeting or remote desktop options.
• Checking network-status/ mail-queue/web-site status etc for smooth monitoring of applications & taking proactive approach of problems analysis & resolving on high priority.
• Update/Create help site for client with new generated technical problems.
• Reporting Weekly status of the Development to Project manager.
• Looking for Vendor payment issues.
• Scrutiny and sort all receive applications and their Demand Drafts and arrange them in order by giving numbers.
• Send all data to EDP Department to make soft and Hard copy.
• Validate Hard Copy with application and DD
• Update the correct data and confirm by taking new soft and Hard copy.
• Confirm the Exam venues and its address with seniors and Bank Seniors.
• Send the call Letters to all candidates for examinations and create the answer shits.
• Supervise exam if authority given by bank
• Collect all call letters and Answer shits
• Send the Answer shits to EDP Department for scanning process to make soft and Hard copy.
• Again Validate Hard Copy and Update the correct data and confirm by taking new soft and Hard copy
• Calculate the cutoff as per bank advertisement and make list of final candidates.
• Shorting the eligible candidate by preparation of final results and send to bank seniors for next process or interview.