SUMMARY

• Business System Analyst with over 8+ years of experience and strong understanding of Business Requirement Gathering, Business Process Modelling, Case Tools, and Business Analysis in the domain of Finance, Banking, Mortgage and Insurance.
• Strong Knowledge of RUP, Waterfall, Agile and Hybrid SDLC methodologies.
• Conducted many JAD sessions, Interviews, workshops, sessions with client/auto finance stake holders and the development group.
• Extensive experience in gathering Business and Functional Requirements and converting the requirement to System requirements to a testable level.
• Support with the business Use Case, Requirements Elicitation, GAP analysis, SWOT Analysis and functional design documents Swim Lane Diagrams, SIPOC Diagrams, Workflow Diagrams, and Process Flow Diagrams.
• Engaged in Sail point Development and Oracle Identity Manager (OIM) Development for various Clients.
• Integrated applications into the enterprise - wide Sail Point solution. Worked under the Identity Access Management (IAM).
• Experience in conducting daily Scrum meeting, sprint planning sessions, Backlog updates, user stories updates.
• Expertise using MS Excel pivot tables, graphs, v-lookups, etc.
• Coordinate with QA/UAT teams to in corporate new functional items into regression suite. Update team documentation such as regression and production check-out scripts.
• Proficient in developing and automating reports, iteratively build and prototype BI dashboards using Tableau to provide insights at scale, solving for analytical needs of business team.
• Support testing of requirements from beginning to end and identify issues as early as possible.
• Involved in GUI Testing, Functionality Testing, Regression Testing, System Testing Unit attesting, Integration Testing, Performance Testing and Stress Testing
• Comprehensive knowledge of and highly applicable skills in Risk Identification, Risk Assessment, and Risk Management.
• Worked on UAT, Selenium testing, performance testing to test the test cases and test scenarios.
• Generated Traceability Matrix to ensure dat all the requirements are covered by the test cases.
• Skilled in SQL queries, Data mapping and Data modeling.
• Experience with Responsive Web Design, JSON, AJAX, and Angular JS Enhanced user experience by designing new web features using MVC Framework.
• Solid Experience inSalesforceCRM,SalesforceSales,SalesforceService Clouds.
• Strong Experience in managing requirements for MS SharePoint Migration Projects with Updates in third party tools like Ave Point, K2 Workflow.
• Broad knowledge of banking industry (Retail banking, Investment banking, Private banking, Asset management) and financial services.
• Strong work ethics, taking ownership of all duties and responsibilities and efficient time management skills. Group and individual based problem solving and decision making.

TECHNICAL SKILLS

Modelling & Designing Tools: Microsoft Visio, CSS, HTML, Flash, Action Script, Office365.

Testing Tools: Win Runner, Load Runner 9.1, Quick Test Pro (QTP)

Defect Tracking: JIRA, Confidential Rational Clear Quest, Confidential DOORS, Bugzilla, Mercury Quality Centre.

SDLC Methods: Agile/Scrum, Rational Unified Process (RUP), Waterfall.

Languages: HTML, CSS, XML, UML, C, C++, Java Script, ETL, SQL, Angular JS

Application Servers: Apache Tomcat, JBoss, WebSphere.

Databases: Oracle, Confidential DB2, SQL Server, OBIEE/OBIA

Operating Systems: MS Windows X, LINUX, Sun Solaris, Mac OS X.

Other Tools: Microsoft Project, JIRA, Rally, Microsoft Azure, MS Office, TIBCO, Selenium, Confidential DOORS MS FrontPage, JAMA, MICROSOFT VISIO, SIX SIGMA, IRISE, FLASH, Qlick View, Open Text, FileNet.

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, MO

Technical Analyst /System Analyst

Responsibilities:

• Interact with the business users for understanding the business requirements and the existing system to analyze, model and interpret data with accuracy and attention to its lowest level of details
• Conduct GAP analysis to identify the feasibility of the existing system to accommodate the new integrations using a methodical and logical approach.
• Implement business related custom visuals in addition to the visualization tool to showcase the data in an easy and efficient manner.
• TEMPEffective reviews to avoid defects for meeting the quality goals.
• Maintain project related data and the documentation in Git repository
• Interact with the business users in UAT.
• Participate daily standup agile/scrum status meetings to report any issues during UAT with root cause analysis and resolution of the defect within the stipulated time using Jira ticketing tool
• Bug fixing reported in Jira within the SLA when the reports and dashboards are in production
• Attend Daily War room calls, as issue arises, triage the issue and identify the possible cause.
• Work towards impacting service, perform push thru activities on the Database, system subcomponents.
• Review Splunk logs for JAVA errors, review the code /configuration to fix errors.
• Check the data mismatches between the processing systems and the system of records.
• Run SQL queries to fix data issues in the system to clear issues.
• Execute SOAP/UI scripts to remediate system issues
• Communicate with the business and end users about the issue resolution.
• Creates Service Level Agreements and Boundary interface Analysis between systems.
• Design and create the service orchestration for the REST services in YAML.
• Interact with the business users for understanding the business requirements and the existing system to analyze,
• Model and interpret data with accuracy and attention to its lowest level of details
• Creates new Epics and User Stories in response to newly discovered needs
• Participate in Backlog grooming to review, estimate and prioritize stories in the product Backlog.
• Participate in the Scrum of Scrums retrospection meetings and reports the system deliverables to RTE.

Environment: SharePoint, Microsoft Teams, Web Services, Swagger, Safe-Agile, Scrum, Office 365 groups and Business Analysis. Swagger 2.0, SQL server 2014, MS Office Suite 2013, JIRA, Bit bucket, Confluence, Rational Team Concert (RTC), HP ALM - Quality Centre 12.20, Advanced Rest Client (ARC), POSTMAN, IntelliJ IDEA, Eclipse, Git Hub, Source Tree, Service Now, JIRA, MS Visio, MS Office

Confidential, Minneapolis, MN

Business System Analyst /Data Analyst

Responsibilities:

• Performed technical business system analyst role for multiple projects within the D&S team using agile methodologies.
• Experience of involved on performance tuning of Web Based applications and applications for Documentum Content Management, Life Cycle Development, and Workflow Development.
• Conduct JAD sessions with the Application owners, architects and the SMEs to understand their perspective on the business requirements.
• Preparing the SDM document, mapping each of the source fields to the target attributes.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 365 as per the Business Process.
• Worked on various Guidewire integration concepts like Messaging, Batch Processes, Plugins, and Web Services and worked with Technical and Business leads during Guidewire Policy Centre implementation.
• Responsible for end user and P&Ps and Support for a major effort to improve the Warehouse Management System (WMS) capabilities of Supply Chain.
• Experience in Logistics/ Supply Chain with a focus on warehousing and distribution centers. Knowledge of key warehousing KPI’s and distribution centers operations.
• Interface with business users, super users, and various members of the project team to improve the understanding of Oracle applications and the synergies dat exist within EBS to minimize the need for any customization by solutioning ideas resulting in a business process change.
• Experienced in API Integration and Single Sign On (SSO) into a Service Oriented Architecture (SOA), web orchestrating service applications through the SSO services.
• Implementation experience with Release of Oracle EBS of applications including: Accounts Receivable, and Advanced Pricing.
• SAP knowledge of Logistic Execution (Warehouse Management) and experience in the integration with supply chain, quality management and sales & distribution
• Designed various report layouts of different source systems dat are built on the data marts based on the user requirements for different line of Business (Investment Management, Investment Services, Wealth management and Regulatory reporting teams).
• Conducted market research and analysis in Capital Markets consisting of Stock Market and Bond Markets, Mutual funds.
• Managed Agile SCRUM Life Cycle, Product backlog, Iterations/Sprint plan using Team Foundation Server (TFS), and used TFS for work item management, custom reporting to track sprint/release progress, Backlog Grooming and Defect tracking.
• Provided /Coaching to the Product Owner & the Scrum team for the skillful use of TFS and Agile practices including Scrum.
• Provide SME feedback on products used in broker dealer/Capital Markets, SWIFT messages, Checks, ACH etc.; and use the product knowledge to monitor activity for Anti Money Laundering
• Worked with Different types of insurances like Life and Annuity and underwriting Teams and thorough knowledge on insurance domain.
• Create data mapping documents to define required elements on inbound SWIFT, XML or FpML messages, as well as to define the expected data format; specific to OTC derivatives, ETD's, Commodities and FX transactions.
• Worked with Guidewire Product Management to share configuration concepts and further develop the core product features.
• Create functional specifications for the data files dat will be sent from AEM to report environment team, based on the data models created by the architectural and reporting environment teams.
• Collaborates and manages relevant structures (e.g., Scrum of Scrums) to manage dependencies and set priorities across multiple teams and Backlog items and to maintain alignment to the Release Product vision and roadmap. The Product Owner TEMPhas final sign-off of the Product Release at the different levels.
• Participates in planning sessions for project initiated for meeting strategic goals pertaining to Data Governance.
• Developed ECM system is used to manage the content from other applications from across the organization such as from ERP’s, Veeva CRM systems and portals.
• Assist in performing root cause analysis, and tracking, managing, and facilitating resolution of data governance related issues.
• Participate in the preparation, implementation and monitoring of Data Governance Framework related policies, procedures and associated metrics
• Gathered functional requirements and wrote BRD's, FRD's (functional requirements specifications) and FSD's (functional system designs) for numerous Loan IQ downstream applications.
• Managed ERP and EPM SAS Applications with a background in Oracle On-Premise Solutions. Engaging Upmarket Accounts providing solutions for ERP and EPM applications in the Cloud.
• Participate in Oracle ERP system implementation and design, including the development and ongoing maintenance of configuration rules using the Oracle Product Configurator
• Leads and delivers the analysis, design, configuration, customization, testing, deployment and support for applications within the warehouse management business process area.
• Designing the Workflow Structure which involves to automate the Specific Process in AEM.
• Work in partnership with other Product Owners to ensure cohesion across projects/products between development teams are TEMPeffectively managed.
• Participated as a member of a technical Agile development team refining stories, creating success criteria and manual test cases (in Azure DevOps) dat were designed to be transformed into test automation.
• Documented REST API via JSON using documentation tools (Swagger), used Swagger Specification and converted it API documentation and used Plugins for integrating with JAVA.
• Co-ordinating with the upstream systems/teams to perform end-to-end testing for the project.
• Using ALM quality center for testing and defect tracking.
• Ensure the necessary sign-offs have been obtained by the stakeholders (auto finance) during each of the phases of the SDLC life cycle.
• Worked in Property &Causality (P&C)- Commercial lines & Homeowners surety insurance
• Having deep understanding of US Property and Casualty industry in all aspects like insurance operation principles, Policy/Claim transactions, Underwriting, Agent/Broker, ISO Rating, Coverage, Forms etc.

Environment: Swagger 2.0, SQL server 2014, MS Office Suite 2013, JIRA, Bit bucket, Rational Team Concert (RTC), HP ALM Quality Centre 12.20, Advanced Rest Client (ARC), POSTMAN, IntelliJ IDEA, Eclipse, Git Hub, Source Tree, Service Now, JIRA, MS Visio, MS Office

Confidential, West Warwick, RI

Business Data Analyst/BI Developer

Responsibilities:

• Decoupled all the available services in Lakewood and create a service layer to provide external service to all the associated mortgage business partners.
• ImplementedTableauBI Dashboard reporting solution for different groups in the organization and published Dashboards ontoTableauServer for users to view in different mediums laptop, Desktop, Tablet.
• Participated in technical walk-through meetings to develop the functional design for the implementation of dashboards.
• Involved in developing Informatics Mappings and writing complex T-SQL programs for the Data Warehouse.
• Provide data analysis support for the company's initiatives and projects and oversee the performance of these project designs are as per the requirement.
• Monitoring MS SQL Server performance using Performance Monitor, Profiler, Tuning Advisor and Execution Plan.
• Closely watch the SQL Server error logs, System error log for regular maintenance of SQL Server.
• Rebuilding indexes on various tables, Responsible for creating databases, tables, view and Store procedure as per the business need.
• Conducted sessions for users onTableauto use it as a Self-service BI tool for ad-hoc reporting.
• Developed reporting solutions for large data sets (Big Data) using SQL, SSRS, and SSIS, Hadoop.
• Performed product development and implementation using AWS cloud infrastructure.
• Performs programming and support for systems using SQL/OLAP based systems, Crystal Reports and other systems and modules as assigned.
• Implemented and maintained Agile/Scrum framework within the organization.
• Organized and facilitated sprint planning, daily stand-up meetings, sprint reviews, sprint
• Retrospectives, release planning, demos, and other Scrum-related meetings.

Environment: Tableau(Desktop/Server) 10.5, SSIS, Teradata, Oracle, Microsoft SQLServer, Microsoft Access, SharePoint, MS Visio, MS Office.

Confidential, Cherry Hill, NJ

Sr. Business System Analyst

Responsibilities:

• Lead thebusinessflow in creation of Accounts and Asset transfer during external receive transaction mainly from Investment Brokerage firms and Banks.
• Lead the Capital Market process flow in terms of investment banking and share trading.
• Evaluated the pricing model on charges based on the services offered to client as part of transactions which includes charges on tax, brokerage and other fees.
• Designed businessprocess models, Use Cases, workflows, and Activity Diagrams using TIBCO.
• Processing the invitation of the Applications to - Achieving Customer's satisfactions.
• Maintain daily reports and keeping the daily record of New Open Accounts.
• Created Confluence space set up, configuration and Managed space level permissions.
• Set-up the company profile, users, accounts, defined role hierarchy, and created user environment.
• Will be expected to work as part of a team providing collateral management services to trading desks across 3 regions and be able to build good, relationships in order to provide best in class support to the business.
• Support expanded development of the collateral management offering to expose additional solutions to our clients through technology. Prioritize development based upon market needs, client feedback and workflow demand.
• Deep understanding of daily Collateral Management function, with appreciation of haircuts, margins, credit ratings and pre-pays, and business risk of exposure differences
• Involved in upgrading from CRM 2011 to Dynamics 365 Online and Involved in requirements gathering, analysis and project planning.
• Worked on Dynamics 365 Sales and service module on data migrations and integrations. Solved different type of issues and tickets according to priority wise.
• Extracted data from different data sources; aggregated and implemented various calculation measures to create financial data analysis.
• Provided detailed walkthroughs to all stakeholders Strategic Team, Business Users, development and testing teams and ensured functional adherence for Guidewire Policy center implementation
• Supported and coordinated the implementation of the risk framework for new trading activities such as credit pulling.
• Participate with application and infrastructure architects to provide security overlays for IAM development and deployment patterns
• Analyze, develop and implement Enterprise IAM solutions based on requirements while ensuring adherence to information security standards, custom development standards and corporate policy
• Participate in defining the roadmap, architecture and process standards for the IAM platform and continuously seek to improve the time, cost and risk associated with the automation of user autantication.
• Contribute to the implementation of IAM processes and related procedures; participate on process improvement projects to identify candidate process improvement areas
• Execute procedures to monitor compliance with IAM policies, standards and procedures, referring problems to the Information Security Manager
• Knowledge and experience working within the Database environment used in Open Systems or similar WMS system.
• Accomplished logistics management featuring strategic planning in many Supply Chain Management programs. familiarized with Wealth Management's investment product offering across equity, fixed income and alternative assets.
• Configuring and setting up TFS for agile project management, tracking and reporting project metrics.
• Worked as test automation architect on the guidewire core claim center, billing center & policy center for both commercial lines and personal lines.
• Supports Western Region Wealth Management Team and assists Advisors with investment analysis as needed or directed.
• Worked with Different types of insurances like Life, Health, Annuity and underwriting Teams and thorough knowledge on insurance domain.
• Analyze current investment offerings across Wealth Management and partner with other key stakeholders to develop and define the business strategy work with different members of the team on life and nonlife insurance, and ability to adapt so as to update our sector valuation on a weekly basis.

Environment: AGILEC# 4.5, MVC 4.0 Entity Framework 6.0, JIRA, Telerik Kendo, CSS, HTML5, Visual Studio 2017, Office 365, Microsoft Visio, Microsoft Excel, Microsoft Visio Telerik Just Trace and Just Mock, Version One, SharePoint, MS Office Suite.

Confidential, Marlton, NJ

Sr. Business System Analyst

Responsibilities:

• Worked on Client Onboarding Platform, business processes and functions including Risk/Regulatory, Credit functions, Tax functions, legal functions of Client Lifecycle management.
• Managed Portfolio Officers in managing the existing $300 million commercial loan portfolio and recommended loan structure, covenants and conditions.
• Experience in Advance commercial Banking System in Lending operations and Quality Assurance (Functional) comprehensive experience
• Utilized knowledge of credit analysis, market analysis and lending procedures to successfully address business needs and resolve issues.
• Initiated JAD sessions and open-ended discussions to identify, clarify and simplify requirements with client and team.Performed Gap Analysis with As Is -To Be Process flow diagrams using Visio.
• Extensive experience in developing Micro services using Spring Boot, Solace, Rabbit MQ, Restful Services.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 365 as per the Business Process.
• Involved in development and testing of POS Point of sale systems and applications for Payment Card Industry (PCI) Compliance initiative.
• Reporting to leadership for six highly profitable and visible categories involved in implementation of POS solution.
• Reviewed data movement deliverables and participated in thebusinessprocess modelling.
• Devised BRD after collecting Functional Requirements for Salesforce implementation from System Users which provided appropriate scope for the technical team to develop prototype and overall system.
• Implement requirements and execute testing strategies using theAgile methodology.
• Leading change in team culture for grooming, planning, and estimating, keeping processes aligned with Agile best practices.
• Identifying and remove impediments and blockers for team to work as efficiently as possible through constant communication with Product Owners and operations team.
• Reviewing and documenting systems, products, and processes to better implement Agile best practices.
• Experience in understanding risk and control framework within Wealth Management industry, understanding of Private Banking investments platform and private client needs.
• Gathered Business Requirements from Product Owners to document requirements for mobile applications updates.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Stand-ups, Sprint Check-In, Sprint Review & Retrospective.
• Delivered functional walkthroughs and UAT sessions and assisted the development of User Manuals for customers.
• Worked as a Branch Development Resource in Credit Cards division. Develop and implemented a standard process for branch risk review including credit approval.
• Developed and implemented programs to sell and secure advancement payments and prepayments on new projects.
• Work directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories
• Reviewed existing business process and made improvement recommendations.
• Perform other accounting duties, including bank and credit card reconciliations and cleared all transactions in bank. Prepared credit memos and adjustments for approval by managers by gathering all information.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generating reports and saved them for further access to the users.
• Provided custom reports and dashboards to support the needs of the users and executives.Administrated and monitored variousSalesforceapplication, hence provided application support.

Environment: Salesforce, Apex, Visualforce, Rally, SOQL, report, Office 365, Microsoft Visio HTML, XML, Siebel CRM.

Confidential, Dallas, TX

Business System Analyst

Responsibilities:

• Responsible for Gathering Requirements based on the user requirements and specifications using Confidential DOORS.
• Assisted PM with project schedule, timelines, scope, and milestones.
• Performed Gap Analysis to identify the deficiencies of the current system and identify the requirements for the proposed system.
• Conducted Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for communicating and managing expectations, reviewing requirements, and requirements approval.
• In depth knowledge of Software Development Life Cycle process which includes Waterfall, Agile-SCRUMFramework, and Waterfall-SCRUMhybrid methodology.
• Created and managed all thescrumartifacts for the sprint and release (Product Backlog, Sprint Backlog, Burndown Chart, and Burnup Chart).
• Design warehouse management systems to support the analysis and reporting of key metrics and progress towards process improvement strategies.
• Responsibility for the implementation of innovative concepts and processes in the area of distribution logistics and warehouse management for Power Tools plants in the region Asia-Pacific.
• Interact and negotiate with Vendors to complete the tasks related to data conversion Responsible for the development of a Data Warehouse Management system for personal lines various insurance.
• Handled business stakeholders, developed and executed Data warehousing sourcing strategies across various categories. Developed SDLC methodologies for Data Warehousing management Systems.
• TEMPEffectively communicate with IT to test and implement development of collateral management offering.
• Work with our business partners and other Collateral Management teams on client specific support.
• Develop full end to end understanding of collateral management, proactively action and resolve queries and escalate potential risks.
• Build/deploy and support Data Centers and Infrastructure services serving applications hosted in Autodesk facilities as well as Azure DevOps.
• Experience on Oracle Public Cloud or solutions from other providers, such as Amazon Web Services, Microsoft Azure etc. in the IaaS area.
• Assisted the Product Owner for a technical Agile development team creating Epic’s, Feature’s, User Stories (PBI) within Azure DevOps.
• Providing technical guidance on building solutions using Azure PaaS and other services
• Created relationships in Requirement Traceability Matrix linkingBusinessRequirements to Functional requirements and Functional Requirements to Systems Requirements.
• Created UAT Test Plan to assist UAT testers during UAT. Participated actively in UAT and worked as SME along with testing during UAT.
• Having experience with life and annuities forms repositories and correspondence applications, including system generated and processor/ad hoc generated
• Initiated Walkthrough & interviews with Subject Matter Experts (SME) & auto finance stakeholders to keep track of user requirements.
• Created detailed process flows to aided design documents and assist technical teams.
• Facilitated the change management process. Kept change request log to prioritize change requests along with requirements during each build.
• Extensively involved in using Formula fields, parameter Fields, Group Selection and Record Selection in Crystal Reports.
• Performed analysis and collection of claims data involved in Scheduling the monthly, weekly Crystal reports Using Crystal Enterprise.

Environment: SQL Server, Confidential DOORS, Oracle, Crystal Reports, Office 365, JIRA, MS Office Suite, HP Quality Center (ALM).

Confidential, Stamford, CT

Business Analyst

Responsibilities:

• Gathered Business Requirements, created Functional Requirements Document (FRD) and analyzed data/workflows; defined the scope, financial projections and cost/benefit analysis; progressed from Problem Statement to well-documented designs.
• Used RUP-iterative process to Conduct Data Analysis on the Group Disability Data to find missing data fields in the application and customize them.
• Used MS Word & Visio to document data flow of the AS-IS process and TO-BE process.
• Conducted JAD sessions to get SME’s input on how to implement the application for Group Disability Claims.
• Responsibilities included underwriting policies for auto, fire, life, health and commercial insurance, providing common bank and notary services, providing customer service on existing insurance policies, marketing to new and existing clients, resolving billing issues, providing insurance and financial services to policyholders, working with internal programs and MS Office Suite to complete office tasks.
• Retail domain experience with strong functional knowledge on Point of Sale (POS), Retek Sales Audit.
• Design, and develop AEM components, templates based on functional and technical requirements; monitor the security and performance.
• Create and communicate complex financial and risk models for the purposes of valuating historical and future performance of existing managed market risk contracts.
• Excellent communication and teamwork skills utilized through written communication, phone and sales meetings. Licensed through the State of CT to write Property and Casualty(P&C), Life and Health and Commercial Insurance as well as provide bank and notary services.
• Working with all aspects of financial systems and processes to maintain and service insurance products.
• Implementation experience in an Oracle ERP/ Fusion implementation or upgrade project e.g., requirements gathering, fit/gap analysis, functional design documentation, user acceptance testing, or deployment activities.
• Experience in invoice to Cash, Procure to Pay and Record to Report processes with deep understanding of one of these. Good understanding in AP, AR, GL iProcurement modules in Oracle ERP.
• Translates testing results and promotes solutions of high business value when compliance to the enterprise data governance policy falters
• Responsible for creating and assisting in implementing efficient processes and procedures for data governance.
• Provides enforcement of the enterprise data governance policy and standards for compliance and integrity in the consumption, manipulation, and maintenance of data.
• Support in recommending data governance / data management practices, tools, and techniques based on understanding of business operations and goals
• Analyzing and enhancing the sales and marketing strategy of a major US Property & Casualty (P&C) Insurance company and providing business optimized solutions.
• Experience in statistical reporting for property & casualty(P&C) insurance products, Preferably ISO and WC bureau reporting. Including proof of coverage, premium, and statistical reporting.
• Having functional knowledge on Retail domain (especially on POS Application and Customer Ordering) and have worked as Lead Functional SME.
• Strong use of security and customer data across domains to ensure transactional efficiency, regulatory compliance, and profit maximization.
• SQL analysis utilized to design, implement, and maintain commercial insurance products and marketing programs. Also, identifying, communication, and course correcting project risks when needed.
• Experienced building custom user macros for Confluence, especially if they integrate content from JIRA
• Conducted s for teams on team collaboration and TEMPeffective use of confluence.

Environment: MS Office, Java, Oracle, Microsoft Visio, JIRA, Office365, Rational Rose, Clear Quest.

Confidential

Business Analyst

Responsibilities:

• Generated comprehensive documentation including version control templates - Enhancement Change Requests, Defect Change Requests.
• Created processes and analytical tools to determine performance and TEMPeffectiveness ofe-commerce businessstrategies, also created the e-commerce online portal
• Responsible for writing High Level Design (HLD) documents and Detail Design Specifications (DDS) documents. Developed the class mode, database implementation, detailed design (screen layouts, etc.) decided on wat design patterns to enforce leading most walkthroughs.
• Conducted RAD sessions with extensive involvement from Business, Development, Testing teams, Architects, SME’s (Subject Matter Experts) and Managers from various platforms.
• Recommended development techniques, specified development tools, mentored other developers. Used the Rational Unified Process (RUP) for the software lifecycle, Rational Rose for modeling, Clear Case and PVCS for source code management, and Requisite Pro for document management.
• Actively worked with the Capital Market and financial trading team to develop Equities, Futures, Forwards, Options, Derivatives online trading facility
• Thoroughly studied the capital market structures and account reconciliation systems to have a clear understanding of the financial business processes and associated system workflow
• Understanding revolver type loans as well as Libor rates and how they adjust over the lifespan of an investment.
• Maintains cash forecast templates, downloads and monthly files; participates in LIBOR planning and daily cash management decisions.
• Used SQL for business user report Development, Testing, Statistics and Analytics and OBIEE Analytics, OBIEE Dashboards, and/or Business Intelligence or application reports.
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and Custom application development.

Environment: Rational Analyst Suite (Requisite Pro, Rose, Clear Case), PVCS, RUP, UML, Office 365, MS-Microsoft Visio, MS-Word, MS-Excel, MS-Outlook, MS-Power Point