PROFESSIONAL SUMMARY:

• Solutions oriented Business Analyst with proven success designing, implementing and integrating cost - effective, high-performance solutions to meet challenging business needs.
• 6 years enterprise experience in Project Management, Business Analysis, Quality Assurance and Software programming.
• 5+ years’ experience using Agile SDLC strategy, SCRUM, RAD, JAD and Extreme Programming(XP) for Business Analysis, Planning, Execution, Monitoring and Control of Projects.
• Excellent knowledge and experience in industry standard methodologies like iterative software development through RUP (Rational Unified Process) and Rational tools like Requisite Pro and the Mercury (HP) Quality Center for gathering business requirements and tracking, testing, eliminating defects in enterprise applications.
• Extensive experience in writing Use Case Specifications, Functional Requirement Specifications (FRs), High Level Design Specifications (HLDs), Technical Requirements Specifications (TRs) and Requirements Traceability Matrices (RTMs).
• Proficient in process modeling using UML Diagrams such as Use Case Diagrams, Activity Diagrams, Business Process Models, Work Flow Diagrams, State Chart Diagrams, Data Flow Diagrams, Flow Diagrams (Business and Navigation), and Process Flows (Business and System).
• Expertise in performing Gap Analysis, Feasibility Analysis, Impact Analysis, Risk Analysis, Risk Management Plans, Business Process System and Cost-Benefit Analysis.
• Facilitating Joint Requirement Planning (JRP) sessions with Subject Matter Experts (SMEs), Business User Groups, Top Management Groups and Technical Groups.
• Excellent working knowledge and understanding of project management principles and Business Analysis principles from the PMBOK and the BABOK.
• An out-of the box thinker and expert in requirements elicitation and functional specifications creation with hands-on experience in various data extraction techniques like interviewing, Brainstorming, Job Shadowing, Prototyping and system study.
• Proficient in writing User Stories, Product Backlog Lists & Acceptance Criteria.
• Perform strong fundamental analytic and qualitative reasoning of tasks at stake and facilitate utmost resilience in project architecture to accommodate incoming requirements.
• Proficient in understanding Data Models (Conceptual & Physical), relational databases and writing SQL queries.
• Proficient in writing test plans, test scenarios, test cases, understanding test strategy, UAT testing, Regression Testing, Functional Testing, System Testing.
• Experienced in UML Modeling software Rational Rose, Visio, Requirements Management using Requisite Pro & Test Management using Mercury Quality Center as stated above.
• Think pragmatically and create impressive presentations to convey core business ideas to the end-users- sign-off managers and the Information Systems team members.
• Exceptional ability to master new concepts. A cooperative and cheerful team player with a personable character and an optimistic approach towards resolving tasks at hand.
• Domain Knowledge & Project execution skills
• Project Management, Supply Chain Management, Banking, Insurance & Business Process Management
• Expertise in Risk Evaluation, Business Requirements Documentation, Strategic Planning, Technical and Business writing. Extensive experience in data analysis/immediate improvement implementation game plan preparation and creating innovative solutions to accommodate challenges in requirements.
• Possess an ability to formulate concepts tactfully. Burnishing and elicitation of business and technical information to respective audiences and stakeholder negotiation skills.
• Analysis of cascading effects on related departments due to a requirement change to be implemented.
• In corporate changes after modifying them in accordance with core values, involved legalities and industry standards.
• Analysis and design of system after detailed due diligence of in-house software and required infrastructure.
• Maintain strong information flow between concerned entities and ensure utmost confidentiality.
• Create detailed test plans and maintain a steady create- review- analyze- gain feedback- correct- implement strategy with SMEs and fellow BAs to eliminate duplications and unnecessary rework.

TECHNICAL SKILLS:

Project Execution Methodologies: Waterfall SDLC model, Agile, SCRUM, Rapid Application Development (RAD), Joint Application Development (JAD), Extreme Programming (XP) and the IBM Rational Unified process.

Requirements: Requisite Pro, SharePoint

Modeling: Object Oriented Analysis and Design, MS-Visio, Rational Rose

Test Management: Mercury(HP) Quality Center

Languages: HTML, XHTML, CSS, JavaScript, XML, AJAX, VB.NET, ADO.NET, Java, C#.NET, JSON,UML

Databases: MS-Access, Oracle, MS-SQL Server

Operating Systems: Win95/98/2000/NT/XP

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Environment: Rational Tools (Req Pro), SQL, Mercury Quality Center, MS Office, MS Visio.

Responsibilities:

• Interacted with SMEs of different divisions (Information Technology, Risk and Operations) and established a business analysis and design methodology.
• Accumulated system requirements from various departments through surveys and interviews and involved in JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Working in an Agile environment, planned and defined system requirements using Wire Frames, Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Developed User Stories, Acceptance Criteria, created and participated in bi-weekly sprint meetings.
• Facilitated over 25 individual and focus group interviews in the span of every 4 months to document established work flow process followed in accordance with the Business Requirements document.
• Involved in the analysis of the existing Claims processing system, data mapping to ensure transition to the new application & design data conversion procedures.
• Worked according to the University of Toledo compliance standards to maintain uniformity and proper pipelining in data extraction according to eligibility.
• Created and managed project templates, Use Case templates, and requirement types, traceability relationships in Requisite Pro and prototypes in Visio and MS Excel.
• Led formulation of Test plans, Test cases, Test indices for newly created project modules of the applications to be tested by the testing teams.
• Participated in review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user and user acceptance testing to ensure and verify system is designed according to user needs.

Confidential

Business Analysis

Environment: Requisite Pro, Rational Rose, VB, C#.NET, SQL Server, WPF, Javascript, HTML and JSON objects.

Responsibilities:

• Perform software development in VB and C#.NET on multiple enterprise application development and maintenance projects for UST-Global’s clients.
• As a Business Analyst and Project Manager, facilitate the identification of specific aspects of client’s business requiring automation and preparing detailed request for proposals and project plans with detailed budgeting and expense details besides technology expertise.
• Understand the process of proposal accepting and team selection.
• Study and validate the process models.
• Involved in various activities of the project like transitioning the process and information gathering.
• Facilitated Joint Requirement Planning (JRP) sessions, Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs), Business User Groups, Top Management Groups and Technical Groups.
• Analyzed the information gathered, documenting the functional or business requirements.
• Support Business Strategy presentations and Strategic Decisions.
• Business Research and Competitor Study Analysis of varied domains - Retail, BFSI, HealthCare, Telecom, FMCG, Manufacturing.
• Manage Organizational Change and Knowledge Management.
• Conduct Trend analysis on UST’s performance by industry, and conduct strategic analysis on projects.
• Analyze domain and vertical trends and provide recommendations and frame strategies based on the analysis results. Undertake Process Improvement initiatives including conceptualizing process manuals for the entire organization and drive Business Excellence and Strategic Business initiatives.
• Facilitate business process workshops to understand the end to end business processes.
• Mapping Business Objectives, KPIs and Dimensions, and performing gap analysis
• Author use case models and use case.
• Working closely with the development team by providing requirements and helping them with aclear understanding of the requirement.
• Process modeling using Work Flow Diagrams, State Chart Diagrams and Data Flow Diagrams
• Unit testing, Regression Testing and Smoke testing.
• Conduct highly interactive JAD sessions with project’s stakeholders such as users, QA analysts, and project management team, identifying and resolving issues.
• Created Test plans, Test cases and Test Scenarios.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.

Confidential, Woodland Hills, CA

Sr Business Analyst/Systems Analyst

Environment: Requisite Pro,MS Visio, MS Project, MS Office(MS Word, PowerPoint, Excel, Visio, Project), SQL Server, HTML, XML, Unix, Javascript

Responsibilities:

• Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Conducted joint requirements planning sessions as a facilitator to gather requirements from the business area.
• Implemented RUP and followed iterative process for Use Case driven processes of requirement documentation and their deployments.
• Held regular meetings with the system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.
• Worked with the Release Manager in defining scope and planning releases.
• Analyzed Business Requirements and created Use Cases, high level and low level Activity Diagrams /State Chart Diagrams using Rational Rose.
• Followed the RUP based methods using Rational Rose to create: Use Case Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams Activity report, logical components to extract business process flows and workflows involved in the project.
• Identified test execution method: Manual/Automated. Read and Understood Test Cases and identified the frequent functions.
• Assisted QA Team in executing the Test Cases, Issuing red flags upon detection of bugs and collecting the Test and Process Metrics.
• Defined validations to be built into application in line with the functional requirements.
• Participated in meetings and database analysis with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Worked closely with the UI team to model the screens, which met user, defined requirements and also company standards.
• Develop user manuals, presentations and manuals as per project specifications and timelines.
• Supported the Data Warehousing team in Metadata Modeling and gathering requirements for parish assessment of claims relevant to aggregates generated by Micro strategy reporting tools and Business Objects.
• Helped the Database team identifying requirements through data dictionary maintained all through the project.