Program Director Resume
State Of New, JerseY
SUMMARY:
- Project Management PMP with experience in Construction, Insurance, Pharmacological, Healthcare and Medical Device industry with experience in Supply Chain Commercial Market Processes and IT Infrastructure. Expertise and success in working across the matrixed organizations to bring challenging projects to successful completion. Certified and licensed Independent Adjuster with catastrophic mitigation and remediation experience.
- Program and Project and Portfolio Management Expertise, Governance, Structure and Processes.
- Strong Analytics and Design in Supply Chain Activities, Collaboration Skills between Managers.
- Director and C - Level Support, PMO and CoE Establishment, Report Design, GDPR Analytics and Metrics.
- PM Management: MS Project 2010, Project Server, Sharepoint, Excel, Visio, PowerPoint, Outlook, Documentum, Provision, Clarity
- Databases: MS SQL Server, Oracle, MS Access
PROFESSIONAL EXPERIENCE:
Program Director
Confidential, State of New Jersey
Responsibilities:
- Travel to designated sites for oversight of the staff in the field to report back to the business on their performance, workflow and efficiencies. Managed When I Work (WIW) user awareness as a scheduling tool.
- Oversee and support all PCs/Regional Site Managers, RN's, LPN, Testers and act as the main POC for questions from team, especially during PCR Testing or Antigen Testing.
- Provide all field escalation and support, as needed. Build, document, and train others on a labor hours reconciliation system to process to track, validate, and approve all hours for testing team. Leverage hours worked to evaluate team’s bandwidth, and ability to support weekends/off hours. Drive all roll-out of technology and .
- Oversee all scheduling, change management for resource allocation if needed, ie: backfills, additional volume needed, etc. Attends all meetings to be engaged from the start and understand the program at large. Run resourcing team meetings to give feedback, and updates. Drive all change management. Act as a first point of escalation for any issues that arise with the schools/testing program as a whole. Collect and analyze data from the PCs/Regional Site Managers for reporting required back to the appropriate parties.
Division Supervisor
Confidential, Carbondale, IL
Responsibilities:
- Schedule and coordinate 5 Strike Teams consisting of Field Outreach Specialists in Illinois' counties. Manage efforts to conduct outreach activities designed to canvass the Southern Illinois region to engage local organizations and officials to host Vaccination Clinics to increase COVID-19 vaccination rates.
- Coordinate with executive management with MS Teams, and track and report on Strike Team Status using SmartSheets.
- Meet with Local Health Departments and government officials to determine level of interest in hosting a COVID-91 Vaccination Clinic. Review Applications for hosting clinics and upon approval, submit them to management. Track significant events including illnesses and report them to management.
Project Manager
Confidential, Austin, TX
Responsibilities:
- Produce financial management, audit process, and reconciliation systems to support the Coronavirus (COVID-19) Aid, Relief and Economic Security (CARES) Act in Texas . Managed audit for projects over $1B. Assist state and local government organizations (TDEM, DSHS - Department of State Health Services, FEMA) with the ongoing pandemic response. Support eligibility requirements so state and local jurisdictions receive eligible federal funding, thus speeding the overall pace of community recovery.
- Support the analysis of and alignment with the CARES Act, to develop Expedited Funding Requests under the Federal Emergency Management Agency’s (FEMA) Public Assistance (PA) Program. Leverage prior FEMA experience to collaborate and share lessons learned for the client-base, creating efficiency, and maximizing the benefit of the policy teams who are interpreting both existing and potential legislation.
- Support Texas hospitals and healthcare financial systems. Assist healthcare facilities as they address the immediate financial impact of the medical surge requirements related to the increase of COVID-19 patients. Ensure healthcare systems have access to immediate resources to facilitate financial recovery, such as federal and state short-term liquidity funding opportunities, as well as long-term cost-recovery to ensure readiness as healthcare systems continue to support critical community needs.
- Rapidly conceived, designed, developed and implemented excel processes to reconcile timecards and invoices submitted by BCFS and processed by BDO and Horne for or all levels of labor. System based on Time In/Time out, and aligns with business rules to handle the incoming stream of financial invoicing from Medical Organizations and Hospitals to pay Medical Healthcare workers and to ensure timely reimbursement. Spreadsheet programs including Indexing, Vlookup, and VBA Programming to assist in processing audit.
Program Delivery Manager
Confidential
Responsibilities:
- Manage FEMA's PA TAC grant process for local and state (TDEM) claims in Texas to gather Hurricane Harvey Damage Inventory covering all categories (Debris, Emergency Repairs, Roads, Water Control, Buildings, Utilities, Parks). Validate damages in review with site inspectors and Civil Engineers. Review insurance information from the Applicant to support their damage claims. Formulate projects through discussions with the Applicant, and create a logical group of work into projects. Ensure that all damages identified are addressed and work with remediation and mitigation teams acquiring all documents including studies, civil engineering, and EPA and create the documentation necessary for finance and funding.
- Conduct Exploratory Calls (EC) within 7 days of Applicant assignment and post Grants Manager activities within 1 day of conducting the EC. Conduct Applicant premise Recovery Scoping Meetings within 21 days of assignment of applicant. Draft Damage Inventory (DI) for each Applicant and request Site Inspection Work Orders via the Grants Manager Tool as needed. Review financial insurance contract information for limits.
- Develop 30-45 day Program Delivery Plan to include regular follow-up key stakeholder meetings (minimum weekly) to address target timelines and regulatory deadlines. Order Site Inspection of damaged sites not repaired to date; review Damage Description and Dimensions (DDD) within 2 days of receipt from Site Inspector; ensure Applicant reviews / approves DDD within 7 days of PDMG submission.
- Coordinate project development with the Consolidated Resource Center (CRC) and answer all Requests for Information (RFI). Coordinate with 406 Hazard Mitigation Specialist on all Hazard Mitigation (HM) projects. Coordinate with Environmental and Historical Preservation (EHP) on all projects as needed. Manage the Recovery Transition Closeout Meeting (RTM) to close the claim.
- Conduct construction site inspections; validate infrastructure damage; record detailed damage descriptions, scopes of work and cost estimates; and evaluate projects for compliance with applicable laws, regulations and policies.
Confidential
Project Manager
Responsibilities:
- Provide Project Management oversight for Research and Development for IT Digital Applications and Device Development for LifeScan's OneTouch commercial market product. Ensure procurement of goods and services on the supply chain path from purchase to install meet quality standards during JNJ's LifeScan divestiture.
- Project Manager on project to manage Bio-Science Vendor and perform platform review for R&D Optical Digital Pathology and metadata integration to support functional areas including Oncology, Immunology, Histology, Bio Therapeutics, Discovery Sciences.
- Manage project budget and detailed financial planning, schedule in terms of effort based project plans with PMx standards and tracking/monitoring of issues, risks, decisions, assumptions and dependencies.
Provide Project Management expertise to oversee vendors and product quality. Managed plan review with Architect, Soil Engineer, HVAC SME, Plumbers and Electricians to mitigate and remediate flood issues. Meet with Architectural Review Boards to ensure design passes. Pulled local building permits, meet with inspectors, and drive process of construction to pass inspections. Developed financial analysis of project's feasibility.
- Ensure procurement of goods and services on the supply chain path from purchase to install meet quality standards.
- Oversee all issues during construction and develop mitigation and action plans from initiation through inspection, final build and successful delivery of project.
Confidential
Supply Chain Program Manager
Responsibilities:
- As LATAM Manager for AM Resorts, with procurement team, negotiated vendor pricing on WIFI, Tele, Network routers and switches for ALG HQ. Provide AWS Infrastructure upgrades for Digital Marketing TV/Cable campaigns on SAP. contracts based on point merit analysis.
- Worked with SAP vendors to select financial modules, and then develop application configurations.
- Provided project oversight to ensure customer booking activity for commercial markets was tracked through multi-channels for enterprise reporting.
- Provided C-Level resolutions to issues.
- Established PMO Governance by creating templates and trained Project Manages. Directed agile process with Jira and Confluence.
Confidential, Philadelphia, PA
Supply Chain Project Director
Responsibilities:
- Provided Program Management across the matrix of; Architect’s, Soil Engineers, HVAC Engineers, Plumbing and Electricians and Architectural Review Boards from initiation to build and successful delivery of construction projects.
- Procured goods and services on the supply chain path and ensured quality standards met from purchase to installation. Negotiated contracts with vendors. Process deficiency claims, and judged performance. Average project size equaled $500K.
- Managed Supply Chain Compliance Portfolio Performance during the review of enterprise applications over the counter commercial markets and developed a roadmap for CoE to determine if applications should be updated or retired.
- Established a process for enterprise application data to be reported and updated weekly.
- Developed EVM financial reports to align projects with the capital guidelines.
Confidential
Application Remediation Consultant
Responsibilities:
- For JNJ Portfolio of IT Systems, Ensured Project Manager’s Schedules meet 2009 FDA Consent Decree Remediation Guidelines for CoE.
- Created “Project Governance and Process Oversight” guidelines and established Computer Systems Validation (CSV) requirements for Supply Chain Commercial Markets Manufacturing remediation efforts as it relates to FDA CFR 21-11.
- Utilized Governance tools in the review of systems related to procurement for manufacture of OTC healthcare goods.
- Directed MS Project Server processes for Resource Pool, Program Reports, and Project Views and Templates.
- Worked with SAP implementation team to review schedules and tasks associated with configuration.
Confidential
Program Manager
Responsibilities:
- Supply Chain Compliance - Managed Hematology Portfolio Program governance guidelines and QA for programs and business units for commercial markets involved in US/Australian corporate integration including Legal, HR, Pharmacovigilance, Marketing, Rebranding and Building Signage.
- Managed, and communicated awareness of each outside work stream dependency or impact. Developed CoE project templates and aggregated Program work stream milestones and deliverables by integration phase on SharePoint site for C-Level reports.
- Managed the team to deliver milestones and project on schedule to report to CoE.
- Directed assessment project to ensure FDA CFR 21-11 compliance.
Confidential
Program Manager
Responsibilities:
- Produced project charters for Dodd-Frank endeavors under the task order, and managed Oracle Portfolio Financial Implementation to track accounts and SAP approval process for commercial markets for T-Bill projects.
- Responsible for risk, change management and governance, and project schedules or commercial markets management through completion.
- Driver of business rules requirements review and produced solutions and recommendations to business areas during change control.
- Organized project teams to conduct phase gate and lessons learned reviews during close-out phase.
- Organized and presided over Steering Committee meetings to facilitate a consensus among decision makers to mitigate risks and resolve issues related to applications that tracked $14 Trillion in US Treasury Bills.
Confidential
Business Project Manager
Responsibilities:
- Managed schedules, budget, and deliverables, goals, milestones and change control for this print and multi-channel commercial market digital marketing company.
- Created strategies for risk mitigation and contingency planning and RFP’s for external services.
- Assumed the role of presenter during Steering Committee meetings and facilitated a consensus among decision makers to mitigate risks and resolve campaign issues.
- Directed data-warehouse development for multi-channel markets.
Confidential
Project Manager
Responsibilities:
- Developed a project charter that integrated Confidential and Viant PPO networks with MITA Medicaid Information Technology Architecture codes.
- Managed the SDLC process and enabled greater code detail in “provider and practitioner” contracts which resulted in greater savings for healthcare payers.
- Project Manager responsible for all phases of project life cycle including; project initiation, contract review, and budget.
- Estimated and controlled vendor management costs and estimated project costs for residential construction projects.
- Responsible for all phases of project including construction design, product quality control, vendor selection, and issue resolution and project close out.
- Supply Chain - (Pricing, Contract, Quality, Claims, and Performance) - Pricing - Negotiate finance and functionality with vendors and develop Contracts. Ensure Installation Quality. Process claims (defective equipment, installations). Developed Contract Performance Determination Report to determine future contract eligibility.
Confidential
Project Manager
Responsibilities:
- Managed the Chem Informatics Electronic Notebook (ELN) Project to align and comply with FDA CFR 21-11.
- Oversight of a team of 20 including client scientific, IS staff, offshore/onshore contractors and vendor consultants.
- Directed review of IND Submission documentation as it relates to the process within the compound dispensary during the Discovery Phase to determine gaps in requirements and update documentation as necessary.
- Implemented and integrated COTS software packages, custom software development, application enhancements, upgrades and infrastructure implementations.
- Supply Chain - Managed Pricing and contract bids and negotiation including RFP. Researched Vendors for Compound Dispensary Automation upgrade, and contract based on merit points. Managed a Data Warehouse Analysis Portfolio Project to provide an analysis on all departments applications integrated with dispensary. Managed a file transfer project (Documentum to SharePoint) to ensure all documents met regulatory requirements for eSignatures.
- Managed IT Risk Management IT Portfolio PMO processes and compliance with OCC/FRB regulations. Programs tracked financial markets.
- Analyzed trends and developed report summarizations for IT Security for top tier executives in the PMO, including Portfolio Managers and the Chief of Operations and Technology.
- Produced a weekly Detailed Milestone Report to the COT on SAP and Identity Management projects.
Confidential
Infrastructure & Data Warehouse Project Manager
Responsibilities:
- Oversaw IT to implement a Data Warehouse and Data-Center relocation which included SAN Relocation and Disaster Recovery plans. Plans also included redundancy at remote location. Ensured financial data met compliance requirements.
- Ensured security teams complied with privacy PI and banking PCI standards.
- Managed COTS vendors to analyze solutions, perform gap analysis and contracts and implement.
- Managed a Pre-Clinical E Scouting program to target new license opportunities for future commercial market pharmaceutical drugs and compounds within Contracts and Grants Management, by developing a web research tool to discover medical and pharmaceutical websites including grant, NIH, and medical publication websites.
- Reviewed functional and business requirements and specifications with Business and QC to align project objectives.
Confidential
Project Manager
Responsibilities:
- Managed COTS projects related to medical systems and ensured compliance with Sarbanes Oxley Act (SOX).
- Documented the project justification using Business Case Development rationale to showcase the communication potential of Medical Device knowledge for internal and external customers.
- Defined the SOW, project plans and schedules and budgets.
- Supply Chain Warehouse - Managed Knova Data Warehouse Project to track all enterprise medical devices.
- Supply Chain Finance - Managed development of Lease Implementation Program to promote organizations capability to finance medical services (hospitals) and equipment (products).
