Project Lead/Project Manager Resume

SUMMARY:

Successful Business Program Manager offering 15 years of Information Technology (IT) and Business Management experience with key emphasis in driving end - to-end technical solutions supporting organizational goals and initiatives via program management, business analysis and implementation.
Client Relationship Management
Business Excellence
Collaborative Team Leadership
Strategic Planning
Process Analysis
Project Management Life Cycle
Enterprise Resource Planning (ERP)
Integrations
Technologies
Dynamics AX
Dynamics CRM eCommerce
ServiceNow
Plug and Play (.NET and Web Services)
Oracle
Business Intelligence
Wireless Network

PROFESSIONAL EXPERIENCE:

Confidential

Project Lead/Project Manager

Responsibilities:

Confidential

Project Manager

Responsibilities:

Confidential

Business Program Manager

Responsibilities:

Dynamics AX Global Rollout Program Management
Tempur UK AX Implementation, SureStep Methodology
Dynamics AX Gap Analysis for Sealy business processes
Liaised with Microsoft Consulting Services for Organizational Hierarchy activation
Demandware (eCommerce platform) Integration to Dynamics AX 2012
Direct to Consumer Channel support
Implemented Marketing Analytics database with 3rd Party provider, coordination of multiple data feeds from variable systems
Oracle, Scribe, Web services, Dynamics CRM
Oracle Enhancement projects, involved Integration(s) updates throughout entire Supply Chain
Elicited requirements, critically evaluated information, reconciled conflicts, and distinguished user requests from underlying true needs
Drove and challenged business units on assumptions to successfully execute plansvices
Contributed $1Million of new revenue to 2006 Gross Sales, 16% growth
Built Project Management Office
Supported $4.5Million technical support revenue
Developed Project Management policies and procedures
Contributed 15% growth to Gross Sales

Confidential

Professional Recruiter

Responsibilities: