PROFESSIONAL SUMMARY:

• Around 7 years of experience in analysis, quality assurance and testing of diverse applications on various platforms in Retail domain.
• In - depth knowledge of all testing phases such as functional testing, Integration Testing, GUI Testing, System testing, Regression testing, Negative testing, End-to-End testing and Web applications.
• Expertise in developing strategic test plans, test cases and test scripts for manual testing.
• Strong understanding of UAT testing methodologies and practices.
• Expert in tracing requirements throughout the development process and verifying adherence Requirement Traceability Matrix (RTM)
• Strong knowledge of various phases of Software Development Life Cycle (SDLC) and software development models including waterfall and agile methodology.
• Strong experience in interacting with developers to analyze the user requirements, functional specifications.
• Participated in walkthrough and review inspections with test lead along with development team as well as performed Gap Analysis.
• Ability to communicate effectively with different individuals of various internal and external groups - Stakeholders, Users, Business Analysts, Development, Technical Support, Testing team and Project Management
• Excellent interpersonal, intuitive and analytical skills. Collaborative team player, and self-starter.
• Proven ability to work efficiently in both independent and team work environments.
• Extensively used Quality Center and JIRA for Bug tracking
• Test application's integration with major social networking sites such as Facebook and Twitter using OPEN ID Technology.
• Expertise in Relational DBMS like Oracle and SQL Server
• Solid ability to create "ad-hoc" tests to exploit areas of suspect performance
• Analyzed System/Feature requirements and designed test specifications, test plans, test scenarios & test cases.
• Well experienced in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration and Scheduling.
• Performed defect logging, defect reporting, tracking on entire defect life cycle using bug tracking tools HP Quality Center, ALM, Axosoft and JIRA
• Experienced working on the Point of Sale (POS) terminals testing various types of sales, returns, exchanges, adjustments and also the different types of credit card transactions.
• Participated in walk-through meetings and review inspections with team members, test lead, QA manager, developers and business analysts to perform gap Analysis.
• Performed GUI testing as well as back-end testing that includes setting up complex test data, verification of backend results, troubleshooting, etc.
• Proficient in creating Requirements traceability matrix, Test Plan, Test Cases and Test Scripts using business specifications and crude requirements.

TECHNICAL SKILLS:

Testing Tools: MS TFS, Visual Studio 2012, Microsoft Test Manager, Quality Center ALM, JIRA, Browser stack, Axosoft, SoapUI

Operating Systems: Windows 2000/95/98, DOS, UNIX, MAC OS.

Scripting Languages: Fundamental VB Script

MS Suite Tools: SharePoint. Outlook, Excel, Visio, Word, PowerPoint, OneNote

Methodologies: Waterfall, Agile, STLC

Project Management Tool: MS Project, MS SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Richfield, MN

Functional Regression Tester

Responsibilities:

• Acquired knowledge on various POS functional areas - Sales, Returns, Offer pricing and integration of POS with Multiple sales channels and applied the same in regressing the application over 5 builds in a release. Role including identifying and logging defects, triage, retest and regression
• Developed conceptual understanding of Microsoft testing framework and executed tests successfully using Microsoft Test Manager & TFS
• RCA and minor script fixes for tests executed using existing automation framework (Technology: Coded UI, Framework: Keyword driven). Evaluated test cases that failed due to data, environment, test script issues or the ones where MTM couldn’t find the controls
• Implemented various Checkpoints for data validation and synchronization and developed Reusable functions using MTM.
• Performed test scenarios on MPOS using HP tablets and its buddy device to ensure seamless efficiency of its functionality for the introduction of mobile POS at BestBuy chains.
• Executed test cases for offline POS to validate system behavior when services and customer data source are offline. Verified if the service was being called.
• Validated test cases on payment gateways including EMV and MSR testing to examine request-response for multiple credit/debit card vendors.
• Executed test cases on BestBuy promotional offers and used the corporate Offer Management Tool to tailor test data as per the test condition.
• Conducted test scenarios covering BestBuy Gift Cards, Store Credit Cards and s used as a tender for a transaction.
• Performed testing in DEV, PRODLIKE and PROD environments.
• Product return and exchange scenarios adapting BestBuy’s loyalty adjustments
• Performed even and uneven product exchange and recorded the service that is called to validate the tax
• Examined system response for transactions including third party vendor participation like Apple
• Identified show stopping defects during various passes and followed up until resolution
• Unique testing methodology was involved for mobile to stationary POS application.
• Performed large Regression testing in shorter times to maintain the cut-off time schedules for IT team.
• Scheduled the tests for execution and then monitor, measure, control and report on the test progress, the product quality status and the test results.
• Participated in daily scrum and sprint planning sessions.
• Documented test results and involved in defect management process throughout entire release cycle and in production support.
• Performed Web Service testing using SOAP UI, used SOAP UI to test service side of the application.
• This assignment had mixed working culture with different IT vendors like TCS and Wipro for POS downstream flow.

Environment: MS Visual Studio 2013, Team Foundation Server, Axosoft, JAVA, IE, Chrome, Firefox, Safari, Waterfall, MTM, SQLServer, Content Manager, Windows XP Professional, Mainframe.

Confidential, Parsippany, NJ

QA Analyst/ Ecommerce Application.

Responsibilities:

• Reviewed the functional and business requirement documents (BRD) for end-to-end testing on the web-based application (Ex: Smoke testing, integration testing, functional testing and regression testing).
• Responsible for performing the functional testing, regression testing and compatibility testing for web based and also mobile applications on iOS, Android and windows platforms.
• Made sure the test environment is put into place before test execution and managed during test execution as it comes near.
• Performed integration testing with testing various modules such as the shopping cart with shipment methods, Payment processing with PayPal services.
• Scheduled the tests for execution and then monitor, measure, control and report on the test progress, the product quality status and the test results.
• Performed POS terminal testing as part of the integrated testing effort.
• Performed all activities at the POS (Point of Sales) cash register and prepared reports of daily sales, returns, exchanges and layaway transactions and validated the payment receipt validations.
• Wrote test cases and tested POS application which involved in EJ (Electronic journal)
• Performed exploratory testing for maximum execution within a short interval of times assigned and logged the defects and assigned the bugs to the development team.
• Performed functionality testing with variousiPhoneandAndroidmobile handsets to ensure that functionality works fine.
• Provided the test status reports, testing activities and documented issues to the QA Test lead and QA manager.
• Performed cross browser testing (multiple browsers) on desktops and mobile devices in various versions and operating systems.
• Documented test results and involved in defect management process throughout entire release cycle and in production support.

Environment: Quality Center ALM, POS, Browser stack, CMS, ATC BCC, Selenium, PKMS/WMS, Soap UI, TDD, ATDD, Java Script, XML, HTML, CSS, MS Office, Excel, SQL Server

Confidential, NY, NY

QA Analyst

Responsibilities:

• Reviewed the use case and business requirement documents (BRD) for functional, integration, GUI, content testing and regression testing for web based e-commerce application.
• Performed positive and negative testing by inputting valid and invalid data.
• Discussed issues/defects with the business and development teams.
• Performed Defect Tracking & Management in JIRA.
• Developed and executed test plans, test cases, bug reports and scenarios for functional and regression testing.
• Ensured that requirement change requests and bug fixes were executed properly.
• Documented existing processes and functionality of new components, analyzed and defined testing requirements for regression, integration, functional, sanity and UAT.
• Responsible for performing the functional testing, regression testing and compatibility testing for web based and also mobile applications on iOS, Android and windows platforms.
• Tested the performance of the video functionality for SAK’S products and monitored the startup time, bit rate, re- buffering.
• Performed integration testing by testing various modules such as the shopping cart with shipment methods, Payment processing with PayPal services.
• Performed exploratory testing for maximum execution within a short interval of times assigned and logged the defects and assigned the bugs to the development team.
• Performed testing with various iPhone and Android mobile handsets to ensure that functionality works fine.
• Performed cross browser testing (multiple browsers) on desktops and mobile devices in various versions and operating systems.
• Performed end to end (such as integration, functional, regression, system and UAT) testing and logged the defects in Quality Center and reported to the project manager.
• Generated SQLs to validate the report to check for data accuracy and data integrity on the reports.
• Provided the test status reports, testing activities and documented issues to the QA test lead and QA manager.

Environment: HP QC,JIRA, Browser stack, Web Services, iOS, Android, MS Office, SQL Server

Confidential, Illinois

QA Analyst

Responsibilities:

• Responsible for analyzing business requirements and development specifications in order to create test plans, test cases, execute test cases and conducted data validation on the integration testing.
• Involved in creating RTM matrix, test planning, writing test cases/scripts and test execution.
• Defined and tracked quality assurance metrics such as defects, defect counts, test results and test status.
• Interacted with developers and cross-functional teams to discuss the design and testing scenarios of the application.
• Performed end to end (such as integration, functional, regression, system and UAT) testing and logged the defects in JIRA.
• Performed Back-end data base testing using SQL queries.
• Generated defect report from Quality Center and published on share point and developed exit report/signoff reports

Environment: Quality Center, JIRA, Mainframe, DB2, SQL Server, C#, .NET Framework 2.0, J-Meter, Unix, Oracle 9i, Xml, HTML

Confidential

Quality Analyst Tester

Responsibilities:

• Reviewed Business Requirement documents (BRD) and Functional Specifications Documents to prepare Test Cases and identify test scenario.
• Issue analysis and defect assignment to the Development teams.
• Logging and tracking defects on a release basis using Quality Center 10.0.
• Defects were tracked and prioritized using Quality Center and analyzed the variation between expected result and actual result.
• Performed Black Box and Unit testing using Equivalence Partitioning analysis.
• Used Quality Center as Test Repository for Requirements, Test plans.
• As part of compatibility testing, executed the workflow manager web application related test cases on different browsers like Internet Explorer and Mozilla Fire Fox on different Operating Systems. (Validation)
• Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.
• Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project as a whole and leading offshore team.
• Performed all test assignments to ensure the application meets business requirements and client expectations.
• Summarize test results in formula test analysis reports according to the documentation standards.
• Analyzed System Requirements to gain better understanding of the application.
• Implemented Regression tests for every modified build.
• Performed Positive and Negative Testing.
• Back end testing was done to verify and validate data.
• Data verification and data integration test was done using SQL queries.
• Tested various text-hyperlinks and image-hyperlinks of Home page and different pages.
• Tested the functionality of each screen to monitor proper navigation.
• Time sensitive testing was done for different users with different product purchase.

Environment: HP Quality Center 10, QTP 9.5, Windows 2008, SharePoint,, DB visualizer, Oracle, .NET, Java, SOAP, XML, HTML.

Confidential

QA Tester

Responsibilities:

• Analyzed the Business Requirements documents.
• Involved in preparing Test Plan, Test Cases, Test scripts, Summary-Reports.
• Ensure traceability of test cases back to the Business requirements.
• Involved in Integration testing, System testing and Regression Testing
• Performed GUI Test, Smoke test, System test, User Acceptance Test (UAT).
• Responsible for daily Reporting to the management.
• Captured requirements in the form of Use Cases, non-functional specifications and business rules.
• Back end testing was done to verify and validate data.
• Data verification and data integration test was done using SQL queries.

Environment: Test Director, MS Access, Java, Java script, Oracle, SQL, PL/SQL, .NET, Web Logic Server, Windows, Manual Testing, Oracle, Tomcat and Windows.