SUMMARY:

• 7 Years experience in Business Analysis, Software Development and Project Management
• Thorough understanding of SDLC and Rational Unified Process.
• Interacting with stakeholders, gathering business requirements from user interviews and then converting requirements into technical specifications.
• Extensive experience in gathering business requirements, business processes, identifying risks, GAP analysis and UML modeling.
• Exposed to all phases of software development life cycle, including in - depth knowledge of RUP and Six Sigma methodologies.
• Possess strong analytical, verbal, documentation and inter-personal skills.
• Well-versed with MS Visio, MS Project, Rational and Mercury Interactive tools.
• Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping and facilitating JAD sessions.
• Dataflow analysis using use cases, data flow diagrams and activity diagrams.
• Checking and Validating Requirements in conjunction with the stakeholders. Tracing (using Traceability Matrix) and managing requirements throughout the development process.
• Managing reporting, analysis and decision-making for a change request using tools like ClearQuest and Excel.
• Used MS Project for project management and scheduling the deadlines of the project.
• Experienced in UML modeling including Use Cases, Sequence, State, Activity and ER Diagrams using tools such as Rational Rose and Microsoft Visio.
• Highly motivated team player with excellent problem solving, team building, judgment and decision making skills.
• Excellent communication, facilitation, mentoring and Technical writing skills including drafting contracts, documentation and editing of user manuals.

TECHNICAL SKILLS:

Modeling Tools: Rational Rose, MS Visio, MS Project

Languages: C, C++, Visual Basic, Java, PL/SQL, C#, ASP.NET, MVC

Testing, Requirements/Defect Tracking, Version Control Tools: Rational RequisitePro, ClearCase, ClearQuest, Mercury Quality Center (TestDirector)

Web Technologies: HTML, DHTML, ASP, XML

Methodology: Rational Unified Process (RUP), Six Sigma, Waterfall, RAD, Agile

RDBMS: SQL Server, MS Access, Oracle

Operating Systems: Windows 98/95/NT/2000/XP/Vista/Windows 7

Utilities: MS Office, FrontPage

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

BusinessSystem Analyst

Responsibilities:

• Met with client groups to determine user requirements and goals. Acted as a Technical Resource from a system requirement standpoint, to bothbusinessusers and the technical teams.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures
• Created Need Analysis Documents of the requirements gathered through (Joint Application Development) JAD and individual elicitation sessions using Rational Requisite Pro.
• Analyzedbusinessrequirements into high level and low level Use Cases, Activity Diagrams / State chart Diagrams using Rational Rose following UML methodology
• Involved in analyzing the key data for the data warehouse design as per the information gathered from the SMEs to generate key reports. Re-engineered the user interface of the application.
• Created Data structure and Data model diagrams associating myself with DataAnalystusing MS Visio.
• Created URS-User Requirement Specifications and FRS- Functional Requirement Specifications documents
• Experience in conducting Conference Room Pilot (CRP) sessions, in order to identify software gap workarounds, refine configuration of the software as well as the organizational and policy requirements which need to realize the vision of improvedbusinessprocesses.
• Provided management with the proof of concept, with a complete analysis on key performance index metrics, reports and schedules as necessary and participated in the design walkthroughs meeting using MS Project.
• Worked alongside with developers in tracking and resolving system defects in Rational Clear Quest
• Conducted sessions to familiarize users with system and obtained deliverable sign-offs.
• Reviewed and incorporated enhancement to current functional testing scripts.
• Designed and managed project plans and schedules. Managed resolution of project issues and conflicts throughout the System Life Cycle.
• Attended meetings with management to discuss the status of project and draft strategies for the near future.

Environment: Windows NT/XP/2000, VB, Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, PVCS Tracker, Mercury Test Director

Confidential, Lakewood, CO

Business System Analyst

Responsibilities:

• Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS)
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis.
• Developed requirement reports for day-to-day retail banking needs for opening account, online banking
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Created UI specifications and Wireframes
• Managed and traced requirements using Rational requisite pro
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Responsible for providing analytical support in the Design, Development and Implementation of Project.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Visual Basic, SQL, SQL Server, Oracle, ASP.Net, WebLogic, DOORS, HTML, Windows Forms, Web Forms, LoadRunner, WinRunner

Confidential, Columbus, OH

Business System Analyst

Responsibilities:

• Closely involved in defining project scope and identifying discrete enhancement efforts as individual tasks or sub-projects and prioritizing them.
• Responsible for analyzing and translating business requirements for the development of business rules and system rules for Retail banking.
• Performed in-depth analysis and gathered business requirements for National City website redesign project
• Documented existing business process using UML based activity diagrams.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD)
• Analyzed web site usability using data gathered from the existing website.
• Followed Iterative approach for the enhancement effort and divided the requirements in two phases for phased development (as suggested in the RUP)
• Created UI specifications and Storyboards
• Acted as a liaison between stakeholders: National City user Experience Developers, Business Users and managers, from business side, and software development team to gather requirements.
• Developed Prototypes and conducted requirement walkthroughs with technical team to communicate requirements to them.
• Co-ordinated usability workgroups for the re-designed site prototypes, conducted feasibility study and performed impact analysis for proposed enhancements.
• Documented Requirement Traceability Matrix in Excel sheet for traceability of requirements through test cases.
• Very closely involved in all phases of SDLC from gathering requirements to testing.
• Created User Acceptance Test Plan and coordinated UAT for the site redesign project
• Used Cognos BI for operational reporting.
• Worked closely with developers for analysis of the application.

Environment: Load Runner, Windows NT /2000, SQL, MS Word, MS Excel, Ms-Visio, Cognos BI, MS Project, PHP, Clear-Quest, Rational Test Manager, Lotus Notes R6 client, Notes SAS.

Confidential, Oklahoma City, OK

Business System Analyst

Responsibilities:

• Conducted one to one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
• Identified internal and external system Requirements, design and configuration set-up.
• Developed strategic partnerships with the Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products, and Process.
• Constructed and maintained UML models using Visio and created use case diagrams, class diagrams and sequence diagrams for all the use cases
• Translated the Business needs into system Requirements, communicating with the Business on a broader scale and with an in-depth view.
• Designed and developed Project document templates based on AGILE methodology.
• Developed Business Requirement Document as well as High-Level Project Plan.
• Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.
• Developed Functional Specification Document and Supplementary Specification (non-functional) Document.
• Participated in the Logical and Physical Design sessions and developed Design Documents.
• Worked with developers to make sure that they understood the Use Cases.
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.
• Develop User Manuals, and Manuals as per Project Specifications and timelines.

Environment: Microsoft Office Suite, MS Visio, Windows XP, SQL, PLSQL, XML, VB, ASP, Crystal Reports, Adobe Photoshop, Mercury TestDirector, WinRunner, LoadRunner

Confidential, Plymouth, MI

Business System Analyst

Responsibilities:

• Facilitated Joint Requirement Planning (JRP) sessions with SME's in understanding the Requirements pertaining to Loan Origination to Loan Processing.
• Worked with AGILE methodology
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
• Modelled the As Is and To Be business models using Casewise Modeller
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Developed and managed Project Plans and Schedules. Managed resolution of Project issues and conflicts.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.
• Worked as a User/Customer advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to bridge the Gaps between IT and Business.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
• Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Casewise modeller, IBM WebSphere, XML, Java, Unix, C++, J2EE, JSP, Oracle, DB2, Sybase, SQL Server Reports, WinRunner, LoadRunner, Quick TestPro

Confidential

Business Analyst

Responsibilities:

• Conducted highly interactive JAD sessions with project stakeholders, subject matter experts (SME’s), users, QA analysts and project management team for requirement gathering, and identifying and resolving issues.
• Implemented data access, storage and validation routines on the database server using Procedural Language/Structured Query Language (PL/SQL).
• Analyzed business needs, created and developed new centralized back office system for specific area including mortgage and lending.
• Gathered technical requirements, and compiled them to help the design the system.
• Formulated logical statements of business requirements research and evaluated alternative solutions to recommend the most efficient and cost effective solution for system design.
• Established a business analysis methodology around the RUP (Rational Unified Process).
• Analyzed existing system logic difficulties and revised them as they needed.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Designed and developed use cases, activity diagrams, and sequence diagrams.
• Performed SWOT analysis to evaluate internal and external environment of the bank
• Involved in developing test strategy and test plans to ensure that test cases reflect user needs for the functional, user interface, performance, usability and security requirements.
• Prepared and presented weekly and monthly business operations review to the senior leadership team.

Environment: UML, RUP, JAD, Requisite Pro, Microsoft Suite (Access, Excel, Word, PowerPoint, MS Project) Windows NT, MS SQL Server, Visual Basic.