Skills

Skill

Experience

Last Used

Prior experience functioning as a business analyst supporting application development efforts

7 yrs

2012

Prior experience working with Structured Methodologies (Waterfall, etc)

5yrs

2012

Develop cases and scripts for UAT testing

7 yrs

2012

Prior experience facilitating JAD Sessions

7yrs

2012

Solid experience preparing accurate and detailed Requirements documents, and functional Specification documents

6 yrs

2012

Familiarity with ASP.NET, SQL Server or Visual Studio 2010

Yes

2012

Experience working in a PMO office and their Tools, templates, best practices

Yes

2012

Strong verbal and written communication skills

Yes

Yes

Confidential,
NY August 2010 to Till Date
Senior Business Analyst

Worked in Consumer Banking Group to create a Liquidity Forecasting Application that will enable the bank to identify, measure, report, monitor and control liquidity risk.

Responsibilities

• Worked closely with the risk managers, management and technology teams in the design, implementation and support of the application in a challenging Agile iterative software development environment.
• Coordinated with project managers and business analysts on a daily basis leading to successful completion of projects based on the success criteria defined in the Project Request Form/Scope document.
• Involved in the management of project plans, resources, schedules and risk as well as driving accountability across cross-functional teams towards critical milestones and deadlines.
• Coordinated discussions between the project sponsors, business and the development team to understand the gaps in their existing processes and product features and design appropriate solutions.
• Accumulated requirements from various Subject Matter Experts (SMEs) through surveys and interviews
• Formulated BRD (Business Requirement document) and FRD (Functional Requirements Document) with detailed specifications and workflow diagrams.
• Created Scope document, Project Request Form, Project Closure Form and secure signoff from project sponsor and other key stakeholders
• Created and reviewed Scope document, Project Request Form (Scope Document), Design documents, Requirements Analysis Specifications and Project Closure Form with project lead, Business owners and the Technical lead.
• Manage software and hardware assets tracking/ Asset Management for entire organization
• Guided the project managers in preparing project plans for time, hardware and software requirements and to ensure successful execution of these projects, meeting the quality and audit guidelines.
• Involved in developing test cases, performing SIT (System Integration Testing), assisting users in UAT (User Acceptance Testing) and creating issue log to report errors to the appropriate team.
• Prepared project reports in Excel/Powerpoint for management and assisted the project manager in the development of weekly and monthly status reports, policies and procedures
• Work with the application support team to ensure that critical applications are stable for the business users.
• Conceptualized primary process flow diagrams using Microsoft Visio.
• Conducted highly interactive JAD sessions with project’s stakeholders such as business users, QA analysts, and project management team, identifying and resolving issues.
• Actively participated in user training for User Acceptance Testing with business users

Environment: Agile, IBM Business Objects, MS SharePoint, Visual Studio 2010, MS Project, MS Access, MS Excel, MS Word, MS PowerPoint, Oracle, Java.

Confidential,
MN January 2009 - July 2010
Senior Business Analyst

UnitedHealthGroup provides a full range of business services to meet the complex needs of national employers andHealth plans. HRMS is a web based three-tier architecture system that provides information about employee data and change of certain business rules that required development of new modules to the system.

Responsibilities

• Performed Stakeholder Analysis to identify the key players for project success.
• Participated in Stakeholder Management to communicate effectively with the right stakeholders.
• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in a project and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Facilitated JAD sessions for communicating and managing expectations with Wells Fargo whose customers were going to be the final users of the product.
• Scheduled meeting with developers, SA’s (System’s Analyst) and testers to collaborate resource allocation and project completion using MS Project.
• Created Use Cases using UML and managed the entire functional requirements life cycle using Rational Unified Process, Requisite Pro.
• Created Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD) and final Design Document as per SEI CMM standards.
• Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships in Requisite Pro.
• Worked with the PMO, providing regular project status updates, ensuring all project milestones are met and project deliverables are completed and approved on schedule.
• Proactively managed Software development, Requirements Analysis & Design, RFP/ RFI creation using Rational Rose and Requisite Pro.
• Responsible for creating business flow diagrams (using MS-Visio) and charts for E-commerce.
• Used Quality Center for defect management and defect rectification.
• Provided implementation assessment for Rational Requisite Pro, Rational Rose, UML and RUP.
• Participated in QA Team meetings for weekly QA testing reviews.
• Used TestDirector to create and maintain Test Requirements, bug tracking and reporting.
• Developed and executed Test Scripts for Smoke Test prior to Build deployment.
• Prepared user manual for SWIFTnet bulk payment.
• Created product documentation, including online help, printed user manual, and training materials.

Environment: Rational Requisite Pro, Waterfall, SWIFT. Rational Rose, RUP, UML, SQL, PL/SQL,MS Office, MS-Project, Windows 2000, Quality Center, Crystal Reports.

Confidential,
Cincinnati, Ohio November 2007 to December 2008
Business Analyst

The project team worked with the accounting department to model an efficient financial management system by converting financial procedures, standards, key control objectives and payroll applications into an online system. The team developed a proficient and thorough strategy for tracking, updating and validating the client’s financial accounting documentation; reconfigured the information to take advantage of the new medium; created the intricate blueprints hyper-linking the information across documents and across modules; selected the appropriate tool set; developed rigorous test plans for the system and compiled a long-range schedule and strategy for revising the online information quarterly.

Responsibilities

• Conducted highly interactive JAD sessions with project stakeholders, subject matter experts (SME’s), users, QA analysts and project management team for requirement gathering, and identifying and resolving issues.
• Developed staff payroll system with the provisions of dynamic salary structure, increments, annual leave, gratuity calculation, staff overtime, report generation module and salary posting to General Ledger.
• Assisted in conducting Financial and Operational analysis using OutlookSoft 5.
• Identified and recommend cost-effective solutions to resolve business system problems and improved the business process.
• Implemented Documentum and created multiple Docbase, folders and user base after requirement analysis and modifications according to clients’ requirements.
• Articulated the requirements into functional specification documents.
• Hands-on use case creation, flowcharts, sequence diagrams, activity diagrams and user interfaces using UML.
• Documented project processes and procedures, and version controlled them using Rational ClearCase.
• Instrumental in implementingtemplatesfor reporting requirements and PMO processes that enhanced department efficiency. Document all processes and procedures.
• Aligned requirement documentation with use of UML for object oriented software development (OOD).
• Designed and developed project document templates based on System Development Life Cycle Methodology (SDLC).
• Developed customized Report Generator for payroll application.
• Involved in documenting the business process by identifying the requirements and also involved in finding the system requirements.
• Assisted project manager with the scheduling and execution of implementation tasks.
• Prepared and presented weekly and monthly business operations review to the senior leadership team.
• Worked with member of the core team for implementation of financial modules. Worked with super users for the testing of financial application.
• Involved in developing test strategy and test plans to ensure that test cases reflects user needs for the functional, user interface, performance, usability and security requirements.
• Performed User Acceptance Testing (UAT).
• Worked on Change Control Testing and documentation.
• Worked with offshore team in testing application and gathering test data.
• Defined the workflow for the testing process in the complete software development life cycle.
• Performed training for testers in execution of test sets, creating new test cases and defect entry in Quality Center.
• Reviewed Integration Test Plan for integration between modules.
• Writing test plan and designing test cases for each new release and mapping requirements with the test cases for requirements coverage.
• Created documents detailing the process for each of the test scripts and the scenarios each scripts performs
• Ensured on-time and on-budget performance of the assigned efforts to the mutual satisfaction of the business partners/sponsors.

Environment: UML, RUP, Waterfall, Mainframe, Outlook, CMM, MS Office, MS Project, MS Visio, SOX, Clear Quest, Rational Clear Case, SQL Server

Confidential,
New York, NY July 2006 to October 2007
Business Analyst

Worked on the re-design of the Mortgage Asset Management system as the Lead Business Analyst.

Responsibilities

• Interacted with project team to define system objectives and scope, and identify constraints and the measures of success for the system to be developed.
• Conducted user interviews and JAD sessions to get an understanding of client business process.
• Gathered primary input/output requirements and modeled the processes using Rational Rose.
• Gathered data requirements for the system by interacting with the users and data administrators.
• Gathered functional requirements from users and management.
• Created Business Requirements Specification Document (BRD).
• Designed Business Process Model (Activity diagrams, Sequence diagrams and Collaboration diagrams).
• Created User Documentation.
• Conducted workshops for internal users (processors, underwriters etc.) to provide training.
• Contributed to development of Online Help System for users.
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• Responsible for creating and maintaining documentation related to the project including scope document, vision document, functional specification document, defect status report, risk analysis document, mitigation plans, supplementary requirements specification document and impact analysis document.
• Managed all the requirements in Requisite Pro, making requirements available to all team members.
• Developed reports, charts and graphs Crystal Reports.
• Identified, researched, investigated, analyzed, defined and documented business processes and use case scenarios.
• Responsible for processing change requests from the client by filling Change Request Forms (CRF).

Environment: Rational Rose, Waterfall, Rational RequisitePro, MS Visio, MS Project, HTML, Windows

Confidential,
IL February 2005 to June 2006
Business Analyst

Enterprise Contract Administration Tracking System is an enterprise-wide contract management database application designed to assist and automate the complete life-cycle management of business customer contract processing. Information from the original contract and all pertinent sales information are contained in ECATS for tracking and reporting purposes. ECATS is a System of Records for business contracts. This data is used to generate reports for several organization including, Sales, Marketing, Compensation and Finance.

Responsibilities

• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Created and maintained procedures and documentation.
• Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Actively resolved day-to-day technology needs of the business unit with a focus on the analysis of processes.
• Worked with the project manager to estimate best/worse case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Involved in project planning and coordination. Followed RUP Methodology.
• Provided overall project management to multiple projects successfully completing them on-schedule and on-budget.
• Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions.
• Worked with the clients on the final signing process in the User Acceptance stages.

Environment: UML, RUP, Waterfall, Visual Basic 6.0, MS Office Tools, SQL Server 2000/2005 and Windows