SUMMARY

• IT Business Analyst with 6+ years of experience in requirement elicitation techniques, user stories, SCRUM ceremonies, product backlog, gap analysis, business process re - engineering and risk analysis in Banking and Healthcare sector.
• Extensive noledge in health care domain, retail banking, investing banking, loan origination, mortgage lending and single sign on.
• Proficient in using Agile Scrum methodologies, participated in sprint planning sessions and writing user stories, analyzing teh Iteration Burn Down charts and reviewed defects.
• Experience in onsite-offshore model and working with distributed development teams.
• Experience in using JIRA, RTC, ALM and other requirements management and test management tools.
• Excellent analytical skills in Data Mining, Performance Management and Project Management to support strategic planning, goal setting, strengtan accountability, enhance decision making, and improve customer service.
• Strong noledge of SDLC, Project Life Cycle, and Project Management including Agile, Scrum, UML and RUP.
• Familiarity with Product Management concepts, Business Process Model and Notation (BPMN)
• Experience in analyzing and documenting Business Requirements and Functional Specifications.
• Understanding of business rules and data structures.
• Proficient in documenting Business Requirement Documents (BRD’s), Functional Requirement Documents (FRD’s), Non-functional Requirement Document, Functional Specifications Documents (FSD’s) and System Requirement Documents (SRD’s).
• Expert in transforming functional requirement into Epics, Use cases, User stories, Sequence diagrams, Activity diagrams, Collaboration diagrams for business& developers using modeling tools likeMS Visio.
• Performed User Acceptance Testing (UAT) and helped business write teh use cases for UAT.
• Good noledge of Business Process Flows/Modeling, Case Tools, Business Re-Engineering, Business Intelligence, and Data Warehousing.
• Extensive experience in all phases of RUP and Waterfall methodologies of SDLC for developing ITIL Service-Now tool.
• Facilitated sprint planning, daily stand-ups, backlog review, sprint reviews and retrospectives.
• Experienced in writing complex and technical reports for a varied high caliber audience.
• Analyzed and defined business processes for both “AS-IS” and “TO-BE”.
• Excellence in designing and executing Test Strategy, Test Plan, Test Scenarios, and Test Cases based on teh requirements for teh applications.
• Worked on service-oriented architecture (SOA), REST, SOAP, XML, API.
• Professional Scrum Master Certified - PSM - me, Certified by Scrum.org
• Certified ITIL V3 foundation expert.
• Successfully completed 60 PDU’s for PMI PMP

TECHNICAL SKILLS

Operating Systems: Windows 98/NT/2000/XP,7,10, Linux, Ubuntu

Bug Tracking Tools: Test Director, Quality Center 10.0, HP ALM, JIRA

Repository: TFS, Microsoft Visual Source Safe 6.0, MS SharePoint

Environment: .Net and JAVA, UAT, Multi Lingual, Main Frame, AWS

Database: Oracle, MS SQL Server

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Facilitate sprint planning, daily stand-ups, backlog review, sprint reviews and retrospectives.
• Work closely with product owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Direct and lead development team from project initiation through delivery of final product.
• Review user stories based on teh requirements gathered from all teh stakeholders.
• Operate in 3-week sprints with flexibility on length based on immediate functionality concerns.
• Define product roadmap and create backlog in conjunction with product owner and key functional stakeholders.
• Assisted in splitting large user stories (Features, Epics) into smaller user stories.
• Managing application defects and responsible for providing latest help desk Remedy ticket reports to teh client and leadership.
• Proactive in identifying risks, issues and providing timely solutions to minimize cost and schedule impact.
• Create business rules and logic for Single Sign-On application, where different system access was defined based on end-user’s roles and responsibilities.
• Develop GAP analysis document in accordance with business rules to implement teh system most optimized way.
• Communicate project status (written and verbal) to stakeholders and multiple levels of management.
• Experience with JIRA and Redmine tracking tools.
• Involved with product owner to gather all business needs.
• Facilitate and time-box Scrum ceremonies.
• Used JIRA for allotting tasks, user story writing, backlog management, issue tracking, user story management and forward/backward requirement traceability.

Confidential

Business Analyst

Responsibilities:

• Conducted User Interviews, workshops and walk throughs to gather and discuss accurate Business Requirements.
• Served as a liaison between teh business team and teh technical team by identifying, understanding, and documenting their needs.
• Designed and developed Use Case Diagrams, Activity Diagrams, and Sequence Diagrams, Class Diagrams and Webpage Mock-Ups using MS Visio.
• Facilitated and managed requirements walkthrough sessions across various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery.
• Assisted Project Managers on several project management artifacts.
• Collaborated with teh QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation was in place.
• Understanding of teh new project and scope of teh project.
• Conducted extensive GAP analysis by identifying AS-IS and TO-BE process models and process flows.
• Helped negotiating commitments and assured parallel understanding of requirements and deliverables amongst all Stakeholders in Sprint Planning Meetings.
• Performed extensive prototyping using Mock-Up Screens.