SUMMARY

Driven results Senior Business Analyst with an outstanding record of delivering technology and system integration projects on time and within a budget combines strong business acumen with the ability to implement strategies, standards, projects and efficient solutions utilizing technology communication, SIT and UAT testing.

CORE COMPETENCIES

• Oracle Versions 9 - 12.0.6 Project Management Business Process Modeling
• Oracle HRMS Change Management Business Process Re-engineering
• Oracle Order Management Identity Management Sarbanes Oxley
• Oracle Financials Risk Mitigation and solution BRD
• FRD Share-point Microsoft Office
• Oracle eBusiness Suite Data Warehousing Business Analysis
• Requirement Gathering Systems Integrations Large Global Oracle Imp
• Business Intelligence Quality Assurance Status updates
• ITIL Certified Disaster Recovery Microstrategy
• SDLC UAT Process development

PROFESSIONAL EXPERIENCE:

Confidential

Role: Senior Business Analyst

• Project 1: Corporate Operational Reporting: A critical part of the American Express Accounts Receivable AR strategy is to simplify and reduce the number of AR systems in use today. Global Commercial Card GCC shares the legacy Account Receivables AR systems with Consumer in most markets.
• Project 2: Global Disputes: SD and Merchant Services. Worked closely with Internal/ External clients, Business and Tech teams to understand business requirements and identify the best system solutions including the exploration of viable options and alternatives for delivering reports, dashboards and ad-hoc capabilities to develop value added systems so that it can be leveraged for CSI Customer Service International in the future.
• Project 3: International VoCM: Lead Analyst responsible for requirements gathering. Project Planning using MS Project. Testing at all levels of the System Development Life Cycle. Meeting planning and system documentation.
• Project 4: AAC ISO ISS Statistical Data File Reporting SMC: Worked closely with Internal/ External clients, Business and Tech teams to understand business requirements and identify the best system solutions including the exploration of viable options and alternatives for delivering reports, dashboards and ad-hoc capabilities to develop value added systems so that it can be leveraged in the future.
• Project 5 Geo Coding SMC: Responsible for gathering all the data necessary for preparation of AMEX Assurance Company AAC regulatory financial filings requiring premium allocation by geographical code. Help AAC to prepare certain regulatory financial filings, the total insurance premium for each state needs to be broken out by geographical units i.e., municipalities, counties .
• Project 6 AAC Reporting Project SMC: Worked closely with Internal/ External clients, Business and Tech teams to understand business requirements and identify the best system solutions including the exploration of viable options and alternatives for delivering reports, dashboards and ad-hoc capabilities to develop value added systems so that it can be leveraged.

Confidential

Business Analyst

Responsibilities:

• Project Manager / Business Analyst responsible for requirements gathering.
• Project Planning for small projects using MS Project. Status reporting, status meetings, budget and planning, testing at all levels of the System Development Life Cycle, UAT and Component testing. Meeting planning and system documentation following a Waterfall Methodology.
• Responsible for driving logical Data warehouse and Business Intelligence system solutions which trace back to Business Requirement Document.
• Worked closely with Internal/ External clients, Business and Tech teams to understand business requirements and identify the best system solutions including the exploration of viable options and alternatives for delivering reports, dashboards and ad-hoc capabilities to develop value added systems.
• Responsible for development of Functional Specification Document includes the analysis of source system data and the development of source to target mapping documents to define data movement requirements through the Data Warehouse / Business intelligence Architecture.
• Adhere to document standards, SDLC best practices and guidelines laid out in the industry.

Business Analyst

Business Analyst

• Demonstrated strength in executing the requirements gathering process and strong facilitation skills to lead group discussions and elicit requirements in Joint Requirements Planning JRP or Joint Application Design JAD sessions.
• Ability to capture business process models and diagrams.
• Experience with SharePoint 2008, 2010 as a development platform
• Extensive experience translating business processes into workflows

• Requirements gathering and documentation, process modeling, design and documentation. UAT and SIT.
• Identifies and applies appropriate analytical tools and methods
• Designs and executes process, data and organization analyses
• Facilitates teams and participates directly in the implementation of process improvements to enhance operations efficiency, quality and cost
• Performs analytical research. Conducts industry research to identify best practices and benchmarks
• Formulates solutions/alternatives that meet business needs
• Assures the integration of business processes with other divisions and across functional areas
• Deployment lead for deploying business solutions, products and campaigns into the contact center

Confidential

Project Manager

• Responsible for evaluating client's business needs, providing enhancements, assessment and implementation of new processes for Oracle EBS support versions 9 12.0.6, on multiple platforms and networks utilizing ITIL processes. Specialized in: Purchasing, Invoicing, creating reports, Discoverer, OBIEE. Benefits, taxes, payroll, HRMS self service, Time and attendance, Iexpense, ISupplier, SCM, INV, Iexpense, CRM and Financials. AP, AR, GL, FA, PO and Treasury. HRMS Benefits, payroll, HIPPA, time and attendance.
• Performed project testing using Test Director, Load Runner Wrote scripts such as Remote Diagnostic Agent RDA .Used Oracle Fusion Middleware
• Created / modified content in Knowledge Management Tools. Delivered formal team training sessions.
• Worked with Java developers, worked on web-based, J2EE applications, creating user manuals, training documents, and presentations.