QUALIFICATIONS SUMMARY

Top sales professional with outstanding achievements. Natural sales ability and expertise in a software sales environment. Exceptional communicator, promoting relationships and long-term client loyalty. Persistent performer, skillfully processing and negotiating sales in the technology market.

EXPERIENCE

Confidential

Regional Sales Manager-

• Responsible for revenue generation of Serenic's Navigator Software. Serenic Navigator, certified for Microsoft Dynamics NAV, is the leading integrated nonprofit fund accounting software solution for nonprofits, international NGOs and the public sector.
• Sales Territory responsibility including all states from Maine to Florida in the eastern.
• Developed Presented onsite online demonstrations of Serenic's ERP solution and negotiated sales contracts with organizations including International NGO's, Non Profit's, Religious Organizations, Institutes of Higher Education, Private Sector and Research Institutes.
• Developed Proposals responded to RFP's and RFI's for Serenic entailing complex, technical Software purchases spanning 12-18 month sales implementation lifecycles.
• Represented and spoke on behalf of Serenic at Trade shows and conferences in the Eastern U.S.
• Direct contact and negotiation with C level contacts throughout client and prospect organizations including CEO's, CFO's, CIO's Chairman

Confidential

Business Advisor

• Managed client portfolio of approximately 35 accounts, with a focus on cultivating and implementing 3-5 year enterprise strategic business technology plans
• Worked directly with the institutional President/COO/CFO
• Responsible for driving revenue with core ERP product and strategic partner technologies, particularly Microsoft Dynamics CRM/SharePoint/SQL Server and SAP/Business Objects business intelligence applications
• Covered a geographic territory consisting of New England, the Maritime Provinces, Province of Manitoba Wisconsin.
• Maintained multimillion dollar annual revenue quota
• Managed all aspects of client service and training needs to ensure continued user satisfaction

Confidential

National Account Manager

Prospecting and selling into targeted existing and new accounts in his/her assigned geographic territory. The NAM collaborates with one or more field-based Regional Sales Managers RSMs to define and execute joint plans to achieve quarterly and annual team bookings quotas. The NAM prospects and sells into both existing Echo360 customers Harvesting and targeted new accounts Hunting . When on-site sales management is not required, the NAM executes the entire Echo360 sales cycle including remote presentation/demonstration through the business close.

• Conduct email/telephone outreach campaigns to publicize Echo360 products and identify new potential sales opportunities
• Contact, qualify and document new sales opportunities based on Echo360 qualification criteria
• Plan and execute on-campus events such as Lunch and Learns to increase awareness of Echo360 products among faculty members, IT professionals, academic technologists and other key stakeholders
• Coordinate execution of required documentation NDA, Proof of Concept Plans, Trial Agreements, etc. to support product trial installations
• Provide product and competitive market feedback to Product and Engineering teams
• Track and manage all annual License and Support renewals prepare sales orders/quotes, follow up to confirm renewal, secure renewal orders, collections in Harvesting accounts
• Prepare Echo360 sales quotes/proposals
• 279 increase in sales for Midwestern Territory for 2007-2008
• 125 of quota for Southeast Territory in 2008-2009
• Team procured first enterprise wide software agreement in company history at University of Toledo
• Team established largest individual classroom deployment of 250 rooms at Purdue University

Confidential

New Media Solutions Sales Consultant

• Strategically sold web-based, e-commerce, and training services to government,
• Nonprofit and corporate clients in the Washington, D.C. metropolitan area.
• Expanded client base by penetrating and managing existing accounts. Cultivate
• New business through cold calls, networking, relationship selling, conference participation, and vertical marketing.
• Performed as project manager on selected high-profile accounts.
• Successfully secured sales with FDIC, Department of Commerce, FBI, Northrop
• Grumman, and Department of Homeland Security for dynamic Web site development, online newsletters, e-learning solutions, knowledge management, web-based video, CD-ROM development, web site maintenance, members-only sections, and online campus development.
• Increased sales 45 in a territory vacant for eight months re-established client
• Contact and generated new business in the government and private sectors.

Confidential

Account Manager

• Successfully sold Internet advertising to small- to mid-size businesses in the
• Washington, D.C. metropolitan area.
• Recognized for retaining a higher percentage of clientele than average account
• Manager.
• Effectively marketed products by analyzing and meeting customer needs,
• recommending products, persuading customers on product benefits, and closing sales
• Confidential
• Management Consultant
• Selected to transform sales and operational areas for a multi-media, postproduction, and broadcast services provider.
• Implemented strategies that maximized productivity and increased revenue, contributing to an improved and stable business operation.

Production Supervisor,

• Rapid promotions to direct daily operations, with full P L responsibility, for a multi-media service provider delivering video duplication, CD, CDR, and DVD replication, and digital media management services.
• Cultivated and built productive customer relationships through collaborative sales initiatives, marketing efforts, frequent contact, and superior service resulting in annual sales exceeding 5 million.
• Created a competitive vendor environment that consistently generated cost efficient vendor pricing.
• Managed a staff of 23 and the facility's sales, operations, customer service, manufacturing, human resources, and financial planning/performance.
• Conducted performance appraisals and managed insurance and benefit plans.
• Spearheaded quality assurance programs to ensure product quality met industry standards and customer requirements.
• Established communication links with 16 branches to utilize nationwide resources for product production.
• Achieved and surpassed monthly production and expense goals through effective performance review and containment of receivables, labor costs, billings, and expenses.
• Ranked as one of the top three most profitable branches in the country
• Successfully increased price per unit by streamlining the production process and reducing payroll costs.
• Revitalized troubled branch and improved performance within three years by resolving inventory and material problems and increasing productivity 30 .