SUMMARY

• An accomplished, highly motivated and detail - oriented Business System Analyst, Certified Scrum Master with 9 years of experience in various domains such as Banking, Telecom, Finance, E-Commerce.
• Managed and coached several teams on an agile framework to effectively release the projects.
• Experienced in Project management, Consulting, Strategic planning, Business analysis, and New Product development.
• Analytical thinker, Problem solver, Quick learner with the Ability to adapt to new environments.
• Expertise in Business Requirement Gathering, Business Process Modelling, Business Process Flows and Business Analysis.
• Proficient in different elicitation techniques such as Brainstorming, Client Interviewing, Interface Analysis, Prototyping, Survey/Questionnaire, Focus Groups and Document Analysis.
• Experience in conducting Joint Application Requirement(JAR), Joint Application Development (JAD) sessions for deriving functional/non-functional requirements.
• Extensive experience in creating Screen Mockups and Wireframes, conducting GAP Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Proficient in implementation of Service Oriented Architecture in the form of Web Services and Web Methods.
• Created Use Case Diagrams, Sequence Diagrams, Activity Diagrams, Data-Flow Diagrams, Process Work-Flow Diagrams, Class Diagrams and other UML-based diagrams using MS Visio, Rational Rose etc.
• Worked on Data Warehousing projects and did Data Integration, Data Validations, and Data Mapping and ETL Process for MDM purposes.
• Involved in various Testing Methods such as Black box testing, Functional Testing, Regression testing, Performance Testing, Integration testing as well as User Acceptance Testing (UAT).
• Strong knowledge on regulations like Fair credit reporting act (FCRA), Home Mortgage Disclosure Act (HMDA), Real-Estate Settlement Procedure Act (RESPA) and Private Mortgage Insurance (PMI).
• Developed good knowledge of Equities, Fixed Income, Bonds and Bond maturity, Bond Pricing, rate of return, horizon time, stock size, style, market risk, and volatility.
• Excellent Communication, Problem-Solving, Critical Thinking, Conflict Resolution, Facilitation, And Documentation skills along with good Process Management skills to gather requirements.
• Facilitated various scrum ceremonies such as Sprint Planning, Daily Stand Up, Backlog Grooming, Sprint Review, and Sprint Retrospective as well as Spike sessions.
• Knowledge of OTC Derivatives, CDS, CDO, Post priced SWAPS.
• Experience maintaining Scrum Artifacts like Product Backlog, Sprint Backlog, Burn down chart and Burnup chart.
• Extensive experience working with Distributed Scrum Teams in managing and delivering outcomes for each sprint.
• Experience working with and training new scrum teams, in transition to AGILE from traditional methodologies.
• Experience with scrum techniques such as planning poker, Moscow, INVEST, T-shirt size, Silent writing and SMART technique.
• Excellent knowledge in Performing analysis in Excel, Pivot Table and Graphs.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile, Hybrid

Frameworks: Scrum, SAFe, Kanban, XP, RAD, TDD, FDD

Modeling Tools: MS Visio, Smart Draw, Axure RP Pro, UML Designer

Analysis Tools: MS Project, SAP Power Designer

Testing Tools: HP ALM, QF Test, SOAP UI, Postman, Swagger

Project Management: Oracle Glassfish, MS Project, HP ALM

Development Management: JIRA, Rally (Agile Central), TFS

Databases: Oracle 10g,11, MS SQL Server 2008, 2012, MySQL

ETL Tools: Informatica 7, Informatica 9.0.1, ODI

BI Tools: Tableau, Power BI, SQL Reporting Services like SSRS, SSAS, SSIS

Web Technologies: SOAP And Rest, XML, HTML, CSS, JavaScript, SQL, Ajax.

PROFESSIONAL EXPERIENCE

Confidential - Hills Borough, FL

Business System Analyst

RESPONSIBILITIES:

• Organized several Brainstorming meetings, Open & Closed Interviews as well as Surveys with the various stakeholders to elicit the high-level requirements.
• Maintained MOMs for all these meetings to facilitate documentation phase and for reference.
• Drafted a Product Road Map for various stages and releases throughout the project lifecycle.
• Created and maintained work breakdown structure (WBS) for the project using MS Visio.
• Participated and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives and demos. Used TFS to document and visualize stories and tasks.
• Assisted Product Owner PO in gathering requirements from the stakeholders and in prioritizing user stories and validated the user stories.
• Acted as a Proxy PO in many situations when required.
• Performed in-depth GAP analysis on the various high level requirements and documented my findings based on the As-Is, To-be format and the way to bridge the gap.
• Managed and Identified various Dependencies with other Internal And external teams.
• Developed Wireframes and dynamic Prototypes using MS Visio and HTML/CSS to provide the development team with a realistic visualization of the project.
• Assisted developers in writing client-side validations and creating Ajax for dynamic and interactive UI pages.
• Created UML diagrams such as Activity flow, Sequence flow, and Data flow diagram using MS Visio.
• Involved in designing and modellingWebServices Orchestration.
• Facilitated the process of WSDL lookup for SOAP web services.
• Tested Web Services using SOAP UI and created and tested API.
• Coordinated execution of Unit testing, System integration testing, and User acceptance testing (UAT).

ENVIRONMENT: MS Word, MS Excel, MS Visio, JAVA, XML, HTML, CSS, SOAP UI, UML, TFS, SQL, Altova XML Spy.

Confidential - Overland Park, KS

Business System Analyst

RESPONSIBILITIES:

• Conducted Joint Requirements Planning(JRP) sessions with the Subject Matter Experts(SME) and the key stakeholders to understand business processes and the functionalities in detail.
• Used Rally to document and visualize stories, tasks and measure performance through burn down charts/velocity charts.
• Collaborated with Data Admins of respective departments and did Data profiling on the source data.
• Involved in the design of Data-warehouse using Star-Schema methodology and converted data from various sources to oracle tables.
• Used Tableau and generated reporting dashboards for business as proof of concept.
• Modelled complex Web Orchestrations involving multiple web services from distributed teams.
• Implemented OLAP techniques, performed Drill analysis, Slicing & dicing on the data using SQL Server Analytical Services (SSAS) and involved in created PROC Reports using Base SAS.
• Used Oracle Database Integrator for the ETL process.

ENVIRONMENT: Rally, ODI, MS Visio, MS Project, UML, XML, Java, Microsoft Excel, Microsoft Word, Microsoft Power Point, Oracle 10g, SAP ERP.

Confidential - Malvern, PA

Business Systems Analyst

RESPONSIBILITIES:

• Created artifacts like BRDs, SRSs, Business Systems Design Report, required traceability matrix, Release Notes, Issue logs.
• Managed the requirements and the traceability matrix using rational requisite pro.
• Used Visual Studio for Mock screens and Wire frames, designed Use Case Diagrams. and wrote their specifications in the Use Case Specification documents using UML/Visio.
• Designed and developed dashboard for real-time information by embedding AJAX in the java script, as well as access to 10-year stock information, trends & behavior.
• Good CFTC & MiFID Regulation knowledge.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Designed the Test Plan and Test Cases for all processes and Web Services.
• Performed Data Analysis and Data Mapping to generate Crystal Reports.

ENVIRONMENT: MS Visio, MS Project, Windows XP, SQL Queries, PLSQL, XML, VB, Java, SSRS, SSAS, .Net, HP Quality Centre.

Confidential

Business Analyst

RESPONSIBILITIES:

• Gathered requirements, documented artifacts and had internal walkover sessions with the Team.
• Performed cost-benefit analysis and forecasting for the project.
• Conducted walkthrough sessions with the developers.
• Created working mockups, prototypes and various UML diagrams for the business and the Team.
• Performed business & functional analysis to create evaluation documents, workflow analysis recommendations, detailed system specifications and alternative future state depiction workflows & process diagrams.
• Assisted testing team in writing test cases, test scenarios and conducted UAT testing.

ENVIRONMENT: Waterfall Methodology, JIRA, MS Project, MS Office (MS Word, MS Excel and MS PowerPoint), Mock-up screens, UAT Testing, SharePoint.

Confidential

Data Analyst

RESPONSIBILITIES:

• Used various elicitation techniques to gather requirements.
• Created Data Mapping document for the data developers
• Created multiple workflows and ER Diagrams.
• Was Involved in Extraction Transformation and Loading process using Informatica.
• Did Data Visualization and Reporting using SSIS and SSRS.

ENVIRONMENT: Waterfall, Windows 98/XP, MS Office Suite, C++, MS Visio, UML, SharePoint 2007, SQL Server Services, Informatica, DB2, Oracle Data base.