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Business Analyst Resume

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Pleasanton, CA

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SUMMARY

  • Over six (6) years of experience in data analysis, business analysis, process analysis and improvements, and project coordination
  • Proven abilities in coordinating and managing software projects
  • Familiarity with SDLC phases including requirements gathering, design, implementation, testing, and deployment
  • Self - motivated, quick-learner, detail-oriented problem solver

TECHNICAL SKILLS

Databases: SQL, SAS, Tableau, Microsoft Access

Software Tools: Microsoft Excel, Visio, PowerPoint, SharePoint, Project

Other Skills: Process Improvements, Agile Methodology, Business Analysis, BRD/FRD Documentation, Project Coordination, Project Management Vendor Coordination, Asset Management

Tools: Informatica Analyst, HP Asset Manager, Active Directory

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, Pleasanton, CA

Responsibilities:

  • Performed data gathering and data mining
  • Performed data analysis to identify gaps in the asset management database
  • Interviewed stakeholders to gather a necessary understanding of as-is processes and gaps
  • Documented as an as-is process with potential gaps in standard formats
  • Prioritized the gaps and escalated critical issues to the management
  • Coordinated with the functional teams and created remediation plans for addressing the gaps
  • Made recommendations for the process improvements and or enhancements
  • Assisted the core project teams in creating funding estimates for the proposed projects
  • Created project charters and detailed project plans
  • Created business requirement documents and functional requirements documents
  • Provided general project management support to the project manager

Environment: Microsoft Excel, Access, Visio, PowerPoint, SharePoint, HP Asset ManagerInformatica Analyst, Tableau

Data Analyst

Confidential, Dayton, OH

Responsibilities:

  • Performed data analysis using Excel and SAS
  • Generated reports to categorize data using several characteristics
  • Automated data extractions by creating SAS queries
  • Performed data entry and created database to facilitate online courses and quizzes
  • Assisted the faculty and staff with ongoing projects related to databases

Environment: SAS, Excel, Blackboard

Data Analyst

Confidential, Dayton, OH

Responsibilities:

  • Performed statistical analysis of data using Microsoft Excel
  • Analyzed Wright State students, staff, employees, department, and course records
  • Created annual academic reports and published the data on the Wright State Website
  • Compiled graduation statistics data for Confidential for comparison with other universities
  • Created reports using Excel to report year-end financials and forecasting budget data

Environment: Microsoft Excel

Systems Engineer

Confidential, Foster City, CA

Responsibilities:

  • Coordinated implementation of storage systems based on the business requirements
  • Worked with core teams and vendors to ensure ongoing maintenance, security and availability of infrastructure
  • Interacted with the technology domain experts to maintain storage equipment
  • Documented incidents and worked with technical teams to resolve issues
  • Engaged storage vendors such as EMC, Cisco, and Hitachi to install and upgrade hardware systems
  • Coordinated with the vendors and internal teams to plan and upgrade software
  • Evaluated vendor products and assessed organization needs to assist leadership in decision making for procurement of new software and equipment

Environment: Active Directory, SharePoint

Data Analyst

Confidential, Pleasanton, CA

Responsibilities:

  • Conducted hardware audits (assets include workstations, printers, servers, fax machines, network devices, PDA's, mobile devices, tablets etc.) across the organization
  • Reconciled discovery tools (Tivoli, HP Asset Manager) results with physical inventory and reported on discrepancies
  • Coordinated with various departments and created remediation plans for deficiencies found during audits
  • Prepared and distributed audit reports to management
  • Prepared audit schedules and ensured audits were completed within the established timeframes
  • Documented and published documents on SharePoint site
  • Queried large and complex datasets, designed and created data reports
  • Created SQL queries for on-demand information for stakeholders
  • Created and maintained excess inventory of assets and worked with the stockroom managers for redistribution of assets
  • Documented and escalated inventory issues to management

Environment: Microsoft Excel, Access, Visio, PowerPoint, SharePoint, HP Asset Manager

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