SUMMARY

• Enthusiastic professional with 8 years of experience as a Business Analystincluding 3 years of experience as Scrum master, dealing with clients in Wealth Management, Risk and Banking areas
• Extensive knowledge in data collection, analysis and evaluation, analytical problem solving, decision making and interpersonal skill with ability to interact with individuals at all levels
• Highly expertized in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix RTM . Extensively used tools such as JIRA, Rational Requisite pro and Clear Quest
• Experience in full Software Development Lifecycle SDLC from association with end-users for requirements determination, defining the system scope, system analysis, Business Case Development to Rollout, Production, testing, maintenance and documentationthorough knowledge of Unified Modeling Language UML ,SCRUM, Waterfall, Rapid Application Development RAD methodology and rational toolsand expert in delivering various artifacts pertaining to requirement analysis
• Proficiency in transforming business requirements into functional specifications focusing on workflow analysis and design, user interface design, and process flow modeling
• Lead and organized Requirements gathering sessions and JAD sessions before groups of Subject Matter Experts as needed in order to document decisions regarding future state of business processes
• Strong project management skills including planning, scheduling, work break-down structure, monitoring and budgeting with experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.,
• Experience in Use Case Analysis, creating Key performance indicators KPI , Enterprise Risk Management, Business Continuity Planning BCP , and Change Management
• Experience in customer / client interaction, deep understanding of business systems functionality and technicality environment, and have the ability to acclimatize to new technologies and situations with ease
• Strong analytical, problem solving, decision making and project management skills. Proven success in Business Requirement gathering, Analysis, Business Process flows As-Is and To-Be , JAD sessions, UAT, Cost Benefit Analysis and Workflow Management Tool
• Worked on System Integration projects involving source-to-target mapping
• Acted as a Scrum Master by creating sprint backlogs, organizing and conducting sprint planning meetings, and daily scrum meetings. Created sprint burn down charts and release backlogs for effective Project Management and also supported the product owner in grooming and maintaining the product backlog
• Extensive experience with process modeling using UML, activity Diagrams with partitions and Use Cases, flow charts and sequence diagrams
• Business writing skills in writing Business requirements document BRD , Use-Case Specifications, Systems Requirements Specification SRS , Creating Request for Proposals RFP , creating Requirements Traceability Matrix RTM
• Experienced in Systems Testing, Integration Testing, and Software Quality Standards, Training, Documentation and implementation in a business environment
• Experience in conducting SWOT analysis
• Used MS SharePoint to access various business artifacts and to store it across all platforms.
• Excellent knowledge in Microsoft systems like SQL Server
• Experience in creating Test Plan and Test Cases for Functional and Non-Functional requirements.
• Proficient in using all the Testing and Test management tools like JIRA, HP QC and HP ALM
• Strong analysis and communication skills with an ability to transform the needs of stakeholders into Functional/Technical requirements and SME in the functional areas
• Conducted client side validation to study ETL operations on the involved databases and the data warehouse

FINANCIAL DOMAIN KNOWLEDGE:

• Good Knowledgein various domains like Finance, Mortgage, E-commerce and Banking Sectors
• Decent knowledge in Equities, Fixed Income Bonds, Convertibles, MBS, ABS, T-Notes, T-Bonds,TIPS, Inflation-indexed Bonds ,with experience in identifying and documenting detailed business requirements pertaining to Loans, Portfolio Management, and Wealth Management.
• Has good knowledge about SWIFT
• Good knowledge in Corporate Finance, Investment Banking, Credit Risk, Asset Management, Wealth Management, Margin Accounts, Risk Management, Investment Products.
• Understanding of Valuation methods, Asset Allocation Techniques, Top-Down and Bottom up Analysis.

TECHNICAL SKILL-SET

PROFESSIONAL EXPERIENCE

Confidential

Confidential multinational banking and financial services holding company. It is the largest bank in the Confidential and is one among the leaders in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity.

Role: Sr. Business Analyst/Scrum Master

Project Description: My project involved in creating the most optimized portfolio management system which mainly concentrates on maximizing returns while reducing risks based upon the risk aversionwhich a client is open to.

RESPONSIBILITIES:

• Developed knowledge of Investment Analysis, Asset Allocation and key market indicators
• Gathered Business Requirements, through constant interaction with the Portfolio Managers, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes.
• Developed business process models in Waterfall to document existing and future business processes.
• Coordinated and conducted joint application development JAD and walk through sessions involving business unit stakeholders, technical analyst, project managers thereby utilizing strong interpersonal, oral and written communication skills.
• Performed Gap analysis designed new process flow, documented the business process, various business scenarios and activities of the business from the conceptual to procedural level.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• At an individual project level worked cross functionally to define plans and schedule timelines to meet project objectives.
• Conducted stand-up meetings and created burn-down charts and calculated the Velocity of the team.
• Analyzed and optimized the process, prepared Business Requirement Document BRD and Functional Specifications.
• Assisted in developing a database of securities to be included in the platform for optimal capital allocation.
• Identified and created User stories and Use Cases from the requirements.
• Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams DFDs , ER Diagrams and Web Page Mock-Ups using Rational Rose thus defining the Business Process Model and Data Process Model.
• Performed Feasibility, Adaptability and Risk Analysis to identify the business critical and high-risk areas of the application.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• Liaise with all the stakeholders at all levels and worked closely with teams of BAs, developers, testers and product control throughout the entire development life cycle to ensure a quality product is delivered.
• At an individual project level worked cross functionally to define plans and schedule timelines to meet project objectives.
• Extensively involved in Data mapping and Data modeling to validate the new platform.
• Involved in data mining from data warehouse to further analyze the data for business needs.
• Followed the SCRUM Project Management for the entire SDLC. Created full life-cycle documentation from product requirements in the developmental stage to functional specifications.
• Extensively worked on the SharePoint application especially on the Intranet Portal, Extranet site and managing the enterprise content and document Management.
• Conducted meeting with off-shore team to coordinate and give a walk-through with the requirements
• Created User stories and Use cases.
• Developing and executing test cases Change Management Requests CMRs and updating scope with new changes.
• As a Sr.Business Analyst involved in business requirements, analysis, design, project planning scheduling, creating UAT Test Plans / Test Cases.
• Reflected Functional and User Interface testing.
• Wrote SQL Queries and did the Documentation for the Database
• Develop detailed unit test plans and Test cases and conducted rigorous testing per use case/requirement and assisted in data mapping.

ENVIRONMENT:Agile -Scrum, Rational requisite Pro, Rational Clear Quest, MS-Visio, JIRA,SQL, MS Word, MS PowerPoint, SharePoint 2013 , MS Access, MS Visio , JAD,ALM v11.2 , SSIS.

Confidential holding company, which operates multiple insurance and investment management businesses through subsidiary companies

Project Description:My project in this company was to create a system which helps in tracking all secure credit card transactions made from the customer credit cardand safe guarding their accounts by detecting the fraudulent patterns occurring in the system.

RESPONSIBILITIES:

• Actively Involved in Pre-Analysis of project with SME Subject Matter Experts and Developers
• Created Business Requirements and converted them into System Requirement Specifications
• Performed Gap analysis designed new process flow, documented the business process, various business scenarios and activities of the business from the conceptual to procedural level.
• Followed the SCRUM Project Management Agile Methodology for the entire SDLC. Created full life-cycle documentation from product requirements in the developmental stage to functional specifications. Experience in developing BRD's.
• Studied and analyzed requirements to be achieved and brainstormed to gather effective requirements for a quality product.
• Prepare Project Requirements Document and Design Information Systems Business Solution.
• Created business rules, business vision document, business glossary and implementation up to functional and technical specifications.
• Extensive experience in managing project requirements, which includes requirement gathering, requirement rating/analysis and requirement priority assignment. .
• Participated in Design walk-through with end users to baseline the business architecture.
• Actively Involved in Pre-Analysis of project with SME Subject Matter Experts ,Developers
• Created RDD Requirements Design Documents and FTR Functional Requirement Documents
• Conducted meeting with off-shore team to coordinate and give a walk-through with the requirements
• Creating User Stories and Use cases for this User stories.
• Developing and executing test cases Change Management Requests CMRs and updating scope with new changes.
• As a Business Analyst involved in business requirements, analysis, design, project planning scheduling, creating UAT Test Plans / Test Cases.
• Wrote SQL Queries and did the Documentation for the Databases
• Designed the Test Plan and Test Cases for all processes.
• Developed Test Cases from Use Cases, reviewed Test Plans to ensure Use Cases accurately
• Reflected Functional and User Interface testing.
• Collaborated with the implementation team and provided guidance for the development/integration team.
• Reviewed development plans, quality assurance Test Plans, and user documentation to ensure correct interpretation of original specifications.
• Produced and managed documentation on release activities to support problem resolution.
• Reviewed and evaluated all the modules of the software before delivery to users to confirm meeting the standard criteria. Performed basic UAT with the different customers and different business modules. Interacted with developers and various members of my team to discuss and resolve defects and their priorities.

ENVIRONMENT:GAD Gap Analysis Document , JIRA, SharePoint 2007 ,Microsoft Office 2010 Professional Outlook, Word, Excel, Visio, Access , HP ALM v11.2, HTML,MySQL,SSRS, SSIS.is a global services company that provides customers with access to products, insights and experiences that enrich lives and build business success.

Project Description:My project in this company, was to build a system which keeps a track on the credit history of the customers who've been sanctioned for various types of mortgages in the company.

RESPONSIBILITIES:

• Involved in preparing the project scope and objectives.
• Prepared business requirements documents by conducting client group interviews, focused groups, workshops and online surveys.
• Prepared and maintained the Requirement Traceability Matrix RTM to record the business and functional requirements.
• Prepared business requirement document BRD and System Requirement Specification SRS to provide details of each business and functional requirement, development and implementation plan of these requirements, timelines, owners, etc.
• Prepared the efforts and cost estimation of the project and worked towards obtaining approvals from all the stakeholders.
• Participated in prioritize the requirements to better manage the project.
• Expert in creating user stories from requirement gatherings while following various elicitation techniques.
• Prepared use case diagrams and description documentation based on the analysis, and obtained approvals from the clients.
• Prepared activity diagrams and sequence diagrams on MS Visio to better understand the flow of activities along with the timelines of each actor.
• Coordinated with project stakeholders to track the progress of the project, update status and lead review meeting to ensure that schedules and deliverables are met.
• Created sprint burn-down charts and calculated stand-up meetings
• Facilitated daily stand-ups and review meetings.
• Coordinated and controlled change request for the clients by conducting impact and cost analysis, prioritizing and mitigating changes.
• Prepared change request form to provide details of the changes requests, and obtained approvals from the appropriate stakeholders.
• Prepared test plan and test cases.
• Supported the testing team during the testing stage by conducting user acceptance testing UAT
• Conducted workshops to understand requirements for Data Warehouse design. Conducted client side validation to study ETL Extract Transform and Load operations on database.

ENVIRONMENT:Waterfall,Rational Requisite Pro, SharePoint 2007 , MS Visio, HP QC v8.0, MS Project, MS Access,clear quest, MySQL.

Confidential e-commerce company of fashion and casual lifestyle products, headquartered in Confidential was founded in Confidential Myntra shifted its focus to the online retailing of branded apparel and Confidential merged with Flipkart to compete against Amazon which entered the Indian Confidential.

Role: Business Analyst/Risk Investigator Trms

Project description: My project involved in creating a system which helps in detecting most of the fraudulent activities and fraudulent patterns that are happening on the website from both the seller and buyer end.

RESPONSIBILITIES:

• Gathered business requirements by driving user-group meetings and working with various global, cross-functional and virtual teams.
• Responsible for business system analysis of customizing the product with SDLC.
• Responsible for handling data manipulation, mapping, and basic databasetasks.
• Responsible for understanding current processes and tools and experience in reviewing and analyzing documentation.
• Experience in working in the Application development.
• Experienced in working with technical Writing teams and ensures the delivery of a high quality software application.
• Used Visio to model the process using UML to create behavioral and structural diagrams.
• Experience in Facilitating organizational change strategy development and objective setting with a cross-functional group of Business/State stakeholders.
• Designed and developed Use Cases, Use stories, Activity Diagrams, Sequence Diagrams, UML and Business Process Modeling.
• Developed business process models in RUP to document existing and future business processes.
• Conducted client side validation to study ETL operations on the involved databases and the data warehouse
• Worked along with the development team to solve browser compatibility issues.

ENVIRONMENT: UML, RUP, SDLC, Rational Requisite Pro, SharePoint 2007 ,MS Visio, MS Office, MS Project, MS Access, SQL Server, Windows 2000/XP

Confidential financial corporation. It is known as the largest gold financing company in the world.

Role: Business Analyst

their savings account, checking account, and credit card account via Internet.

RESPONSIBILITIES:

• Actively participated in Focused session to gather requirement and documented them modeling UI Diagrams.
• Involved creating various Documents like Business requirement, Functional, System and testing documents.
• Wrote Statements of Work, Business Specification Documents, Test Plans and Test Reports.
• Worked with software engineers and business units, assisted in formulating and defining system scope and objectives through research and fact-finding, combined with a basic understanding of business systems and industry requirements.
• Extensive GAP analysis was done to bridge gap between As-is state to convert to To-be state or Future state .
• Responding to member eligibility or group questions verifying enrollment status.
• Worked with various types of member correspondence.
• Deep data diving for Reconciling eligibility discrepancies, analyzing transactional data submitting retroactive eligibility changes.
• Worked with Inventory control of member and group transactions.
• Defined and documented business and system processes.
• Defined and communicated work direction to the various developers.
• Facilitated UAT with the stakeholders and the business users.
• Recognized scope limitations and raised potential scope issues, while designing best systems approach.

ENVIRONMENT:MS Visio, MS Office Suite, UML, RUP, Windows XP, Test Director, MS Project, MS Access.Life Insurance is an Indian state-owned insurance group and Investment Company headquartered in Mumbai and it is the largest insurance company in India.

Project Description:My project was to create a web-based application system which enhances the customers to choose their own insurance plan according to their needs and requirements.

RESPONSIBILITIES:

• Analyzed the existing explanation of benefits and understanding its shortcomings.
• Arranged JAD sessions with the employees to understand their needs.
• Conducted detailed walkthrough of Business requirement and functional requirement.
• Developed Project Plan around RAD Rapid Application Development and gap analysis.
• Chalked out the scope, timeframe, and risk analysis, cost and maintenance procedure.
• Researched and established the points of improvement in the software and the possible implementation of security standards.
• Microsoft Visio was used to create various documents such as Use Casesfor User stories and Activity Diagrams.
• Used Microsoft project to develop the project plan.
• Played the key role in planning, developing, implementing and User accepted testing and maintenance.

ENVIRONMENT:Oracle, MS Word, MS PowerPoint, MS Access, MS Visio, MS. Management Studios, MS Project, XML files, UML, Mercury Quality Center, SSRS.