Professional Summary

• 9 years of strong knowledge in Business Analysis, Project management, Development and Maintenance of IT applications.
• 5 years of extensive experience in Business Requirements gathering, with expertise in developing and preparing the Business Requirement document BRD , Functional Requirement Specification FRS , Technical Specifications, Use cases, Test Plans etc.
• Strong knowledge in Financial domain streams like Home Loans, Credit Cards, Customer Information Data Warehouse, Tax Financial processing and intermediate knowledge of Supply Chain Management.
• 3 years of experience in Project Management activities like Project estimations, Risk Analysis, Budget and resource planning, Time sheet allocations, Effort tracking, Preparing Project Charter, Project Tailoring Document, Project management Specifications document etc.
• 3 years of experience in Quality Management activities like Metrics, Project Documentations, Compliance Audits, Security Audits, Quality Assurance, Dashboard Preparation, Conducting LAM Look Ahead Meeting , Defect Prevention Meetings and taking part in P3-CTR meetings and etc.
• Worked closely with various project Stakeholders, SMEs, and End Users to understand the business requirements by conducting Meetings/Workshops/JAD sessions.
• Ability to elicit information from business users to accurately document the same able to work with business users to perform a deep dive analysis on business processes and required system functionality.
• Created and implemented Project definitions, Schedules, Budgets, and Objectives for medium to large sized projects of moderate complexity.
• Documentation of the Test Plans, Test Cases, Test Procedures based on the Design Document and Requirement Document for the Unit, Integration, Performance and User Acceptance Testing UAT .
• Sound knowledge in preparing the requirements with use cases and flow charts using different modeling tools like MS Office and Rational Suite.
• Extensively worked on Analysis, Design, Coding, Testing, Implementation and Maintenance of Mainframe SAP Business Objects applications
• Excellent Interpersonal, Communication and Analytical skills coupled with the ability to quickly embrace and understand new technologies, Strong sense of ownership and accountability for work
• Strong knowledge of the Software Development Life Cycle methodologies like Agile/Scrum, Waterfall and Iterative models and Profound experience with the ITIL service management processes
• Detail oriented with interest in getting things done, coupled with the People Skills.

Skills Profile

Technical Skills

Professional Experience

Senior Business Consultant

Confidential

Confidential Logistics which is a global Supply Chain Management firm maintaining applications running on Mainframe and SAP. Antares is the online application which is used for the Parts ordering APO and Parts invoicing API . APO takes care of the Pick, Pack shipping process of the system while Confidential is for the invoicing at the Load Process. Facility Management is written for the shipping tracking of the orders in Cat system. Worked as a Business Analyst for the Antares project Maintenance and Enhancements, and my Day-to-day duties involved the following

• Interacting with Business users to gather the requirements for the work requests.
• Conducting the Business meetings to streamline requirements and get concurrence of the Business users on the requirements.
• Prepare the Business Requirement Document and Blue prints as required accordingly.
• Provide sample reports to finalize the requirements and freeze the same.
• Identifying the changes needed in the existing system and modifications/new addition to the workflows.
• Determining the need for and impact of changes in scope of project and makes recommendations.
• Estimating the efforts needed, preparing the Estimation document to get approval from the management.
• Acting as liaison between the Business group and the technical team.
• Conducting walk through meetings with technical teams and business at each phase of the project.
• Involved in testing universes and reports for correct mapping of the objects and data correctness.
• Publish universes and reports to the repository to make them available to the appropriate user groups.
• Prepared presentations to show case the changes in the existing system to the business users.
• Gathering the issues faced by the users in Antares system and addressing the same.
• Interacting and guiding the technical team with the performance issues of the system.
• Managed costs, schedules and quality by overseeing project deliverables.
• Reported progress against Development/Action Plan to the Program Manager with recommendations for corrective actions, where necessary.
• Communicated with Business Partners on status of Issues, action plans and timeframe for resolution throughout development cycle by maintaining an Issue log.
• Training the users on the new enhancements to the system by preparing Presentations.

Environment: Business Objects 4.1, SAP HANA SAP BW, Microsoft Office Project, Excel, Word, PowerPoint and Visio , Remedy ITSM Suite, MS Outlook

Senior Consultant Business Analyst

Confidential

Confidential provider of integrated financial services. Home Loans System HLS is the division taking care of all the Lending for both Home and Personal needs of their Clients, which is a Maintenance Project. Transactional offset is a Development project, carried out to offset the interest a consumer is paying to the bank on his home loan, to the interest earned from his Savings account held with the bank. This results in revenue for the bank as more customers will be attracted to take the Home loan with CBA and maintains Savings accounts with CBA, and also to the Customer as it waives the Home-loan interest. It's a Win-win project for both Bank and the customer. My role involved the following activities

• Interacting with the Clients and other vendors to understand the requirements for work requests in HLS and Scope and requirement of Transactional Offset Project.
• Performing high level analysis of the work and providing Ball Park Estimates for the new projects.
• Preparing Business Requirement Document Functional Specifications Documents as required.
• Actively involved in JAD sessions, Brain Storming Sessions with Design and Development Teams, Conference Call Meetings with the User Community spread across the Globe.
• Performed weekly update of the key project artifacts like Project Schedule/timeline, Status report etc.
• Organized project team members to ensure communication and understanding of deadlines, assignments and objectives.
• Identified need for changes and revised the Established Guidelines/Policies as appropriate.
• Performed ongoing review of Project status Identified project risks and mitigation plans.
• Trace and inform business requirement changes while maintaining Requirements Traceability Matrix to keep the stakeholders informed of the progress of the project.
• Creating Change Requests and Problem tickets for the new Service Requests
• Performed management activities like Budget and Resource planning, Time sheet allocations, Effort tracking and reporting
• Updated/created Project Charter, Project Tailoring Document, Project Management Specification document etc. which dictates the processes and procedures in the Project.
• Taken are of QL activities like Risk reviews, Compliance audits, Security Audits, Maintaining the RAID Risk, Actions, Issue and Dependency log, Metrics Extractions etc.
• Conducting the Defect Prevention meetings across the project with the consolidated data
• Responded to general inquiries and requests for information related to the PMO and projects. Scheduled, prepared for / facilitated meetings and events as required.

Environment: SAP Business Objects, SAP BW, Documentum, HP Service center, Quality Center, MS Office, MS Outlook, Lotus Notes and Rational tools

Onsite Coordinator Business Objects Consultant

Confidential

Confidential and Financial services deals with the tax processing for the ADP clients having the database in Datacom. Project was to convert the database from Datacom to DB2 in total 8 releases making sure that the whole system behaves the same way with DB2 as it is with Datacom. Also the Collections Disbursements were happening on SAP CD module with data warehouse on SAP BW for which I have taken up the BO consultant role, taking care of the following activities in my tenure

• Analyzing Identifying the tables and impacted programs in each release of the migration
• Preparing the test strategy and the test cases for the successful migration
• Coordinating with the Business, Implementation Team, Testing team and reporting to the Project management.
• Participating in the weekly status meeting and keeping the offshore up-to-date.
• Was involved in the successful testing of the new solution on DB2.
• Interacting with the clients to gather the reporting requirements on SAP CD projects reporting needs.
• Analysis and designing of the solution and reviewing the work done by the technical team.
• Used Universe Design tool to design Universes, joining the tables, creating prompts and queries and applied Contexts and Aliases to remove loops.
• Worked with database connections, SQL joins, cardinalities, loops, aliases, views, aggregate conditions, parsing of objects and hierarchies.
• Created reports using Crystal Reports cross tabs, slice and dice panel, master details and drill downs.
• Managed migration of objects from development to test to production using Import wizard.
• Set up User, Application Universe security Also Folder, Categories and Report Security.
• Worked on CMC Administration activities like Creating and managing repositories, Monitoring, Granting permissions and rights to users, user groups through CMC.
• Sharing the work with the Offshore team, debugging and identifying any issues faced by the offshore team or at onsite and interacting with the clients and other developments teams, and getting the resolved
• Meeting the client expectations on the quality and timelines of the project.

Environment: BO XI 3.0, IBM DB2, SAP BIW, Windows NT, Clarity, SRMS, Lotus Notes, MS Office and Outlook

Business Objects Developer

Confidential

Confidential is a Client specific Credit Card management system used for Credit card Issuing and Processing for customers in Germany as well as in other European countries. Project was to take the initial transition from the Clients First Data and maintain the project thereafter.

• Participated in Knowledge Transition from Clients at FDI and documented the same in Application Information Document AID for each application separately.
• Participating in daily meetings with the business team and offshore teams.
• Transition planning and scheduling the same with the required resources from each application.
• Scheduled periodic reviews with Clients for the documents prepared to get the signoff.
• Gathering, Analyzing and documenting Business requirements, Functional requirements and data specifications in the system.
• Designed and developed the required changes in the system.
• Unit, functional and Integration Testing of the application changes.
• Generated various reports on a daily, weekly and monthly basis using MS office and Business Objects
• Involved in performance testing of all the reports, which helped in analyzing its performance before moving into production.

Environment: Business Objects, Mainframe, IBM DB2, Clarity, SRMS, Lotus Notes, MS Office and Outlook, Quality Center

Mainframe Developer

Confidential Origination to the Loan Closure for Home Loans in US Canada. It is comprised of different sub-projects like TPP Third Part Portal though which third party applications were boarded into the system, DART which takes care of all the document printing of the CML loans, etc. System was maintained on Mainframe with the front end system called Vision maintained in Power Builder.

• Getting periodic updates from different development teams regarding their projects
• Publishing a schedule for the project release activities, from the design phase till implementation for that release.
• Interacting with the Onsite for any information needed and to know the expectations on the work
• Doing the Unit Testing
• Coding different parts of the project
• Worked a Developer in Fast Funding project.
• Gaining knowledge of the system, which can make the work easier
• Responsible for delivering the work on time
• Being responsible for the work done and the quality of the deliverables
• Doing a self-review and peer review for others work
• Doing the design, coding and testing for the different requests
• Worked as a Developer in the Third Party Portal TPP team.
• Being responsible along with the Front End counter-part for the whole release to go smooth
• Coordinating with the Onsite team for things to be taken care at Client side
• Receiving the issues faced by different teams which includes Front End, Back End and Testing teams and resolving them or assigning them to the corresponding development teams and getting them resolved at the earliest
• Worked as a Senior Developer for the DART Dynamically Assembled Reporting Text team
• Analysis, Design, Coding, Testing and Coordination within the team, for different development projects viz., Conforming Products Phase I, Conforming Products Phase II, EFS to DART Conversion in the team.
• Taking up the regular enhancement and maintenance tasks which come up on adhoc basis.
• Delivering different Day-to-Day tasks, like publishing a few reports to client every day, monitoring a few jobs at their scheduled times
• Involved in the SR creations, uploading the necessary documents for each of the task, delivering the tasks, assigning the work to other team members
• Interacting with the Onsite for any information needed, issues faced and concerns in the project
• Worked as the Mainframe Release Coordinator in the Release management team, which is responsible for any Release primarily Quarterly Releases, where in huge number of projects go live together to be successful by keeping both the Front-end and Back-end systems stable. I was responsible for
• Interacting with front end and back end development teams, testing teams and support teams
• Responsible for the quality and timely delivery of the task

Environment: JCL, COBOL, CICS, IMS DB, DB2, Vision Client specific Loan Origination system developed in Power Builder Sybase , Clarity, SRMS, Lotus Notes, MS Office

Software Developer

Confidential Department of AP Govt. was dealing with day to day activities manually right from receiving Applications till approvals, this project is to explore the different processes, and the forms used in the department and provide an IT solution to Automate the same. As the software developer, I have taken up the following activities

• Interacting with different cadres at State Agricultural Department office to understand their day-to-day activities.
• Learn the process/flow of the system along with approval process in the system.
• Gather required forms and other document which are used to capture the data.
• Identify different data items and the validations, documenting the same in BRD.
• Providing report on a bi-weekly basis to the IT Department.