SUMMARY

• Seven +years of experience as a Business Analyst wif strong expertise in aligning project strategies wif overall business plan dat lead to enhance efficiency of system and corporate operations
• Experience working in mid - sized/large projects wif degree of complexity
• Well-developed analytical skills wif an ability to think through complex scenarios, drawing out key information to be able to identify risks, impacts and recommend solutions dat meet business needs and objectives
• Experience in UML (Unified Modeling Language), Use Case Diagrams, Use Case Documents and Process Work Flows and User Stories
• Experience in mapping business requirements of new system wif existing legacy system
• Excellent Knowledge of PMLC (Project Management Life Cycle) & SDLC (Software Development Life Cycle)
• Experience in implementing methodologies such as Agile & Waterfall
• Experience in Software Analysis and Design (Requirement Gathering, Functional Specification, User Interface Specification, Technical Design, Test Scenarios, Test Cases and Test Plans)
• Experience in documenting User Documents, CR Documents, Training Materials
• Experience in Planning, Writing & Executing Test Cases
• Experience in preparing Training materials and conducting Training sessions to train end users for exercising full use of application
• Excellent Domain Knowledge of Banking and various Financial sectors
• Experience in preparing Requirement Traceability Matrix (RTM) and Software Requirement Specification (SRS)
• Ability to Communicate TEMPEffectively wif Business Users, Stakeholders, Programmers and Technical Staff
• Excellent knowledge of software tools JIRA, Confluence, SharePoint
• Strong Analysis, Written, Communication and Presentation Skills
• Excellent Problem Solving, Team Building and Decision-Making Skills

TECHNICAL SKILLS

Modeling Tools: UML, MS Visio, IBM Case Manager, JIRA, Confluence, HP Quality Center, Incident Tracker

Office Tools: MS Word, MS Power Point, MS Excel, MS Project, Outlook, Access, Share Point

Operating System: Windows XP/NT 2000

Languages: Java, Unix C, C+, .Net technologies, HTML, XML

Databases: Oracle, Access, SQL Server 2000

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Supported Product Owner in planning and estimating the scope, effort and timelines for BA tasks, activities and deliverables
• Managed, lead and contributed to the end-to-end delivery of requirements throughout the lifecycle of the project
• Collaborated wif BA Manager and Product Leads to identify, monitor and ensure required resources are assigned to the project for successful and timely delivery of requirement work packages
• Took ownership on the on-going communication of progress and risks to key stakeholders, including the requirements leads, project sponsors, business project owners, program managers and BA Managers to ensure they are aware of significant changes which impact requirements delivery against the overall project/program
• Probed and challenged how requirements will address business needs and align wif the defined enterprise strategies and business capabilities
• Planned and facilitated elicitation activities and documented elicited requirements from key stakeholders by applying the appropriate business analysis tools and techniques
• Conducted project related Presentations, Sprint Demos and provided reports to the higher management
• Validated current state business processes and worked wif cross-functional stakeholder groups to define the desired future state
• Contributed to the application of change management best practices across multiple stakeholder groups (e.g stakeholder analysis, gap analysis, change planning, training & communication etc.)
• Collaborated wif technology partners and provided recommendations to support development of system requirements, design and other artifacts/deliverables to ensure alignment of business requirements and solution
• Established and maintained full requirements traceability and worked wif the business stakeholders to prioritize requirements and scope changes to ensure business needs are met
• Contributed to Quality Assurance activities by supporting the development of test strategies, test plans and test scenarios to ensure coverage and validation of business requirements and assessment and resolution of testing issues
• Collaborated wif multiple, cross-functional stakeholder groups to prepare for operational readiness and supported implementation and post implementation activities

Confidential

Responsibilities:

• Worked as a Business Analyst the primary liaison between the business line operations, and the technical team throughout the project life cycle.
• Supported Product Owner in the development of Story Map
• Supported Product Owner in the planning and estimation of effort and timelines for BA tasks, activities and deliverables
• Owned the end-to-end delivery of assigned requirement activities and deliverables through prioritization and management of work load to deliver on project milestone dates
• Provided updates at daily stand ups to Product owners wif over all progress of requirement activities, tasks and deliverables or any other blockers, major issues, dependencies preventing completion of assigned work
• Conducted GAP analysis, gathered requirements using various techniques and documented User Stories to the development team.
• Communicated progress and risks on requirements management and delivery in a concise and timely manner, escalating issues to project leads, partners and BA manager
• Conducted project related Presentations, Sprint Demos and provided reports to the higher management
• Collaborated wif technology partners and provided recommendations to support development of system requirements and design other artifacts/deliverables ensuring alignment of business requirements and solution
• Contributed to Quality Assurance activities by supporting the development of test plans, test scenarios and test cases to ensure coverage and validation of business requirements
• Prepared Training Need Assessment, Training materials and conducted Training sessions to train end users for exercising full use of application
• Actively participated in SIT, BAT, PAT and User Acceptance Testing

Environment: Agile, UML, Microsoft Windows 7, MS Visio, MS - Word, MS - Excel, MS SharePoint, JIRA, Confluence, SPLUNK, Tableau

Confidential

Sr. Business Analyst

Responsibilities:

• Worked as a Senior Business Analyst the primary liaison between the business line operations, and the technical team throughout the project life cycle.
• Re-engineered system which could be used for various instruments like Fixed Income, Derivatives, Bonds & Equities.
• Conducted Joint Application Design (JAD) sessions to define requirements.
• Conducted GAP analysis, gathered requirements using various techniques and documented Use Cases and User Stories to the development team.
• Conducted project related presentations and provided reports to the higher management.
• Prepared Training materials and conducted Training sessions to train traders for exercising full use of application.
• Provided weekly status report to project managers wif over all progress Incidents development and testing progress or any other system blocker major issues preventing users to complete work.
• Documented Functional Specifications to include incremental business requirements, functional design and scope.
• Updated Topic Papers to Include enhanced functionality and got end users sign off.
• Created CR documents wif CR team to implement system enhancement functionality and got signed off.
• Collected & Analyzed data, worked on Data Mapping and Data Dictionary
• Created Test Plans, Wrote Test Cases, Executed Test Cases, Maintain Issue Logs, Logged Triage Issued in Clear Quest, attend Triage Meetings addressing daily issues and actively participated in SIT, BAT and User Acceptance Testing using HP Quality Center.

Environment: MS Visio, MS Office 2003, Windows XP, UML, HTML, UNIX, SharePoint, XML, C, C#, ASP.Net, Dot Net, Nuke 3.0, SQL Server 2005, Rational Tools (Clear Quest & Clear Case), HP Quality Center

Confidential

Sr. Business-Analyst

Responsibilities:

• Worked as a Senior Business Analyst the primary liaison between the business line operations and technical team throughout the project life cycle.
• Conducted Joint Application Design JAD sessions
• Conducted GAP analysis around the identification of business rules, business and system process flows, user administration, requirements and assumptions.
• Worked wif business objects to create business intelligence by analyzing internal and external data.
• Conducted user interviews and gathered requirements.
• Documented Use Cases and User Stories to the development team.
• Provided weekly status report to project managers wif over all progress of JIRA issues, Incidents, development and testing progress or any other system blocker major issues preventing users to complete work.
• Designed and developed Use Cases, Activity Diagrams using UML.
• Generated Requirement Specification Document and Design Specification Document.
• Ensured timely and accurate communication wif project staff throughout the Project Life Cycle.
• Conducted workgroup sessions wif security team to analyze system authentication and role-based access.
• Assisted Test Lead documenting Test Plans wif test scripts, test cases, test data and expected results for the Functional, Performance, User Acceptance Testing and End to End Testing.
• Actively Participated in System Test, User Acceptance Test and End to End Testing and Maintained Issue Logs.

Environment: Agile, UML, Rational Rose, MS Visio, BASE 24, MS SharePoint, SQL, Requisite Pro, MS - Word, IBM Case Manager, JIRA

Confidential

Business Analyst

Responsibilities:

• Worked as a Senior Business Analyst the primary liaison between the business line operations and technical team throughout the project life cycle.
• Interviewed clients to understand their business requirements, functional requirements, future needs and transformed them to functional specifications.
• Reviewed Business Requirement Documents
• Conducted Requirement Validation (RV) Sessions and Joint Application Design (JAD) Sessions.
• Coordinated wif System Analyst and Project Manager to set-up the pre-validation and validation environment to execute the scripts.
• Created, Documented Use Cases and User Stories to the development team.
• Provided weekly status report to project managers wif over all progress
• Used Agile process model for the different phases of the application development of the Software Development Life Cycle.
• Coordinated and Recommended development efforts and enhancements.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes using Rational Clear Quest.
• Created Test Plans, Wrote Test Cases, Executed Test Cases, Maintained Issues Logs and actively participated in SIT, BAT &User Acceptance Testing

Environment: Microsoft Windows 2000 Active Directory, Microsoft Office Suite, SQL, Rational Rose, Microsoft Visio, VBA, SharePoint, Agile, UML

Confidential

Business Analyst

Responsibilities:

• Conducted project related presentations and provided reports to the higher management.
• Prepared Training materials on Life, Property & Casualty Insurance and conducted Training sessions to train end users for exercising full use of application.
• Provided weekly status report to project managers wif over all progress of JIRA issues, Incidents development and testing progress or any other system blocker major issues preventing users to complete work.
• Documented Functional Specifications to include incremental business requirements, functional design and scope.
• Design Panels mockups and presented to the client as to show the end results after development..
• Created CR documents wif CR team to implement system enhancement functionality and got end user signed off.
• Created Incidents to report a bug or any major issue through Incident Tracker for daily Triage meetings
• Researched JIRA issues logged in by the end users from daily Triage meetings and updated wif work around to complete the work in mean time and created Incidents to the development team.
• Conducted work group meetings wif end user and technical team to address issues preventing ongoing in pilot.
• Prepared Pilot Test Cases Scenarios and completed testing wif end user for Pilot test readiness.
• Prepared Pilot Assessment document for Pilot Go/No Go decision
• Assisted Data Migration and Test Lead in documenting Test Plans wif test scripts, test cases, test data and expected results for the Functional, Performance, User Acceptance Testing and End to End Testing.
• Developed System Test, V&V Test, User Acceptance Test and End to End Testing Test Scripts and actively participated in SIT, V&V Test, BAT, User Acceptance Test and End to End Testing.

Environment: MS Office 2003, Windows XP, MS SharePoint, UML, HTM, RUP, Unix C, C#, ASP, JAVA 3.0, SQL Server 2005, Incident Tracker, JIRA